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AmeriFreight - Review
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Submitted by
Leroy Santos
from
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Subject
: Awesome experience for me.
Harry Davis made this an awesome experience for me. This is a my first time having to ship a car (across the country) and he clearly explained the entire process. Hands down, this is the man to go to for any your car transport needs! (more)
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Sent : 08/23/24 ,10:35:50 AM
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Submitted by
Richard Toth
from
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Subject
: Outstanding And Affordable Experience
It was a pleasure experience dealing with AmeriFreight Car Shipping. This was new to me, and Jessical Hill answered all my many questions in a courteous and professional manner. The price was very affordable, and car was picked up and delivered on time. The driver delivered my car to my home address, and he was very kind. He made sure that the car was in good condition. I would definitely use AmeriFreight in future and recommend this Company to others for a job well done! (more)
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Sent : 07/13/24 ,05:25:05 AM
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Submitted by
GC
from
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Subject
: Very Positive Experience With AmeriFreight
We were in a rush and Lisa Henderson from AmeriFreight found a driver on the same day. She is very prompt and courteous. The driver, Paul, is very easy to work with. I am pleasantly impressed. Thank you, Lisa and Paul! (more)
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Sent : 06/27/24 ,05:54:11 AM
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Submitted by
Jeremy
from
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Subject
: Very smooth process. Would ship with them again.
Jennifer answered all my questions and acted as a great intermediate between the shipping company and driver. She answered all my questions and got my 2 trucks shipped shortly after my earliest pickup date. They shipped on an open truck, and I was very happy with the service. The driver was a little late on the pickup (by 4 hours) but the driver made great time though and got me my trucks cross country in 3 days (WA to KY). The driver kept me informed during the pickup and notified me a few hours before delivery. Very smooth process! Would ship with them again! (more)
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Sent : 05/17/24 ,06:45:11 AM
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Submitted by
Brian
from
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Subject
: Great Service
John was stellar in the overall process. The driver also did a great job in communicating scheduling. I would recommend them and will be a return customer. (more)
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Sent : 05/06/24 ,06:00:46 AM
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Submitted by
Kass
from
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Subject
: Cross Country Ship To College Kid
Needed to ship car cross country in a hurry. They were responsive, communicative, informative, and helpful to work with. Above all, they were patient with us as we changed cars and dates last minute. The car carrier was professional and efficient and got the car there quickly and safely. We decided to ship the car last minute and everything had to happen in just a few days and they were able to make it happen.. (more)
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Sent : 09/02/23 ,06:07:13 AM
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Submitted by
Yogesh
from
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Subject
: I will definitely pick Maleah first for any move in future.
As someone who has never shipped a car, the process was daunting due to the amount of information and the number of companies that help with the move. I checked with 3 and eventually settled upon AmeriFreight mostly due to Maleah who made is so easy for a newbie like me. And I am glad I made the decision as Maleah was a great partner throughout the process. Not only did we get the car shipped easily but it was delivered sooner than expected and in perfect condition. The driver was polite, friendly and helpful. Considering how seamless and easy it was, I will definitely pick Maleah first for any move in future. (more)
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Sent : 08/21/23 ,05:04:27 AM
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Submitted by
Brian B.
from
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Subject
: Highly Recommend!
This is the 3rd time I have used AmeriFreight in the last 18 months very easy group to work with. They have accommodated my deliveries smoothly each time, with Bailee Ivey great to work with this time. Highly Recommend!
(more)
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Sent : 02/20/23 ,11:51:33 AM
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Submitted by
Aisha R
from
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Subject
: Communicated very well
Joy made sure all the details were worked out to ensure our car made it to our new destination safely. She was great with communication throughout the entire process (emails, calls and texts as needed without it being too much.) (more)
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Sent : 10/05/22 ,12:07:43 AM
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Submitted by
Dan S
from
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Subject
: highly recommended
I have shipped with Amerifreight before and worked with Brandy which made this 2nd shipment worry free. Brandy is an exceptional professional with an impeccable work ethic. She sent texts to keep me informed so the entire process was seamless. The driver and transport carrier was exceptional and on time. I will ONLY ship from now on through Brandy, I wholeheartedly trust her. I did speak.to other reps that were extremely professional and followed through with every task and call back. I have used many shippers and by far this one has the best team. Thank you! (more)
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Sent : 05/13/22 ,06:23:21 AM
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Submitted by
Dan S
from
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Subject
: very professional and deliver on time
I have shipped with Amerifreight before and worked with Brandy which made this 2nd shipment worry-free. Brandy is an exceptional professional with an impeccable work ethic. She sent texts to keep me informed so the entire process was seamless. The driver and transport carrier was exceptional and on time. I will ONLY ship from now on through Brandy, I wholeheartedly trust her. I did speak.to other reps that were extremely professional and followed through with every task and call back. I have used many shippers and by far this one has the best team. Thank you! (more)
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Sent : 05/10/22 ,03:33:46 AM
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Submitted by
Cynthia
from
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Subject
: Reliable And Transparent Service
Our transport was from DC to San Diego and we’re very happy with the service provided. Communication between Brandy and the drivers was consistent and we were kept in the loop regarding the delivery date. I felt comfortable that we were in good hands. It arrived as estimated - 7-10 days without any damages. Will reach out to AmeriFreight for future services. (more)
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Sent : 03/08/22 ,03:41:55 AM
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Submitted by
Norma Gessell
from
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Subject
: Graham Turner
I want to give a shout-out to Graham for the service he provided. I could count on him to be available when I had questions or concerns and myWSexperience with getting my car to Tennessee was very good. (more)
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Sent : 12/28/16 ,15:31:14 AM
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Submitted by
Mary J Delaney
from
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Subject
: Excellent Service
AmeriFreight and Jorge Cruz did a spectacular job moving my car from California to NY. I cannot say enough about the company and particularly Mr. Cruz. Professional, responsive, detailed, great follow up before, during and upon delivery. I would highly recommend AmeriFreight and Jorge Cruz (more)
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Sent : 02/01/16 ,18:40:42 AM
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Submitted by
john
from
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Subject
: Great Job!
Jorge with AmeriFreight did an excellent job providing a quick, reliable cost efficient driver for my vehicle. I appreciate all his efforts in handling my request and meeting my overall requirements. Great Driver who kept me updated throughout the delivery. (more)
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Sent : 01/29/16 ,01:12:55 AM
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Submitted by
Katja Inman
from
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Subject
: Jeep Transport
My experience with this company was awesome. I received their contact info from a friend. When I contacted the company they were courteous and friendly and answered all my questions. When I committed to using the company as a transport for my vehicle, the company was fast and efficient. I had my vehicle within 5 days of first contacting the carrier. The price was fantastic. I could not have gotten my vehicle any cheaper than what I paid to have it transported. I highly recommend this carrier. (more)
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Sent : 12/08/15 ,17:17:17 AM
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Submitted by
nancy
from
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Subject
: great service
I asked for Ally who helped me last year, but unfortunately she has left the business. Graham assisted me instead and my car was picked up within the week. The door to door service is invaluable. The transported sent a small carrier to pick up the car in Mpls which worked really well with the urban streets. Both drivers seemed very comfortable with loading/unloading and finding their way around. No dents or scratches. (more)
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Sent : 11/28/15 ,20:23:00 AM
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Submitted by
Bruce
from
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Subject
: Customer Service WAY above expectations!!!!!
orge Cruz of AmeriFreight provided excellent customer service from the first phone contact until our vehicle was delivered to us. He maintained a very professional attitude in all dealings with us. He explained every aspect of transporting our vehicle, and he stayed in contact with us through every step of the process. We felt that the price of AmeriFreight facilitating the transportation of our vehicle ($270.00) and the carrier charge ($550.00) were both acceptable for transporting our vehicle from Georgia to Arizona. If ever we should need to transport a vehicle again, we will certainly contact Jorge Cruz at AmeriFreight for his expert assistance! Yes, AmeriFreight did offer us a $35 discount for submitting this review, but it really would not have mattered either way. We cannot say enough how pleased we are with the service that we received from Jorge Cruz of AmeriFreight! (more)
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Sent : 11/28/15 ,17:32:11 AM
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Submitted by
Nick
from
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Subject
: Good and bad
Graham with Amerifreight did a great job of finding a carrier that would transport the car in a short time frame. The pickup and delivery window I provided was limited so it was nice to see that he could accommodate.
The carrier service was disappointing. Originally, they scheduled to pick up the car at 6:00 PM on a Thursday. On Thursday night, they reschedule for Friday night. Friday afternoon, I learn that they will arrive at midnight. At midnight, I learn that they will arrive at 2:30 AM. They pick up the car but check a box saying that it was too dark to determine pre existing damages. At the time I do not realize this, mainly because it is 3:00 AM.
The car is delivered a day late which is not unreasonable considering the logistics of the move but the frustrating part is that I was not informed until late in the day of the scheduled delivery. The car arrives damaged on the underside of the front bumper which they claim is due to the car having a low profile. Yes, the profile is somewhat low but it is not "lowered" by any aftermarket parts. This could have been avoided by using more pieces of 2 x 4 on the ramps. Once again, on the bill of lading they marked that the car was low profile so obviously this damage was not going to be covered.
(more)
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Sent : 11/21/15 ,02:14:56 AM
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Submitted by
SP
from
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Subject
: Great Experience
I used Amerifrieght to transport my car from California to Indiana. I talked to the company a few days before I needed my car to be picked up. The response was great and Jorge was able to answer all my questions. He was also able to find a driver in two days for a reasonable price. The driver was great! He got here on time and answered all my calls. (more)
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Sent : 11/12/15 ,22:32:51 AM
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Submitted by
Kevin Scanlan
from
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Subject
: Quick and Painless
This was the first time I have had a car transported and Jorge Cruz at AmeriFreight made the process painless. He took his time and made sure we understood each step of what was going to happen. I originally contacted AmeriFreight in the morning and by that evening they had lined me up with a carrier. Al Carter at New Day Logistics was the carrier. He called me when he picked up the car, when he was about 4-5 hours away and again when he was 1 hour away. Al was very professional and personable. We had some questions about paperwork that was to be included from the dealer where we bought the car and Al got right on the phone with the dealer to be sure we got our questions answered. This was a very enjoyable experience. I thank both AmeriFreight and New Day Logistics and would enthusiastically recommend them to have your vehicle transported. (more)
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Sent : 10/20/15 ,17:39:31 AM
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Submitted by
Robert Frey
from
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Subject
: Quality Service Reasonable Price
This was my first ever experience having a vehicle shipped and Ameri Freight made this extremely easy! Jorge was my agent and he explained the whole process very thoroughly!! I received a phone call about locating a shipper within an hour of booking with them. I was a little bit nervous about having a vehicle shipped across the country but everyone was very professional and did their jobs in getting my new (used) vehicle to me in 5 days from California to Pennsylvania! If I ever need a vehicle shipped in the future I will definitely be calling Jorge @ Ameri Freight to have it done!!!
5 STARS ☆☆☆☆☆ (more)
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Sent : 10/18/15 ,00:17:40 AM
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Submitted by
Katy
from
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Subject
: Great Experience - Montana to Texas!
I worked with Jorge at AmeriFreight to set up transport of a 1972 MGB from Montana to Texas. This is the first time I have shipped a vehicle and I had a high level of anxiety as many reviews were very poor. I chose AmeriFreight primarily due to the high reviews they receive online.
It took a day or two for AmeriFreight to respond to my initial request. It was just a few hours from the first time I visted with Jorge on the phone to them having a truck booked to pick up the vehicle. The driver was on time, had an enclosed trailer (I booked open transport) and was extremely professional. Delivery time was also better than I expected and the vehicle was dropped off without any issues.
Jorge followed up with me several times throughout the process.
I would highly recommend AmeriFreight and hope you have as good of an experience as I had! (more)
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Sent : 10/16/15 ,15:48:49 AM
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Submitted by
Scott Davis
from
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Subject
: Very Satisfied-Recommend AmeriFreight
Very good experience overall. Ali Miller was great to work with. She was friendly and helpful each time I spoke with her on the phone. It took more than 15 days for her to find a carrier but she contacted me within that time and kept me posted. She changed the pick-up location to a larger city nearby which worked because she found a carrier shortly afterwards. It took approximately three weeks. The cost to transport my truck came to more than the original quote but was within the average cost from other quotes that I had received. The truck had to be driven to a location different from the address it was located at. A little inconvenient as I had to have family members coordinate with the carrier and drive the vehicle to where the carrier wanted to meet since I had already left the area. All-in-all the pickup went well. The carrier delivered the truck in six days which was sooner than I had expected. The truck arrived fine, no damage. The only thing to mention was it had oil on the top and right side of the truck. Not sure if it came from the vehicle above it during transport, but thats what it appeared to look like. It took a little scrubbing but I was able to clean it off and the truck looks fine. I would definitely recommend AmeriFreight to anyone looking to transport a vehicle. Just keep in mind they are a broker and not the company who actually hauls your vehicle, but they do appear to be selective in the carriers they use. I would definitely use them again if I had to transport another vehicle. (more)
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Sent : 10/10/15 ,19:10:06 AM
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Submitted by
John Dickson
from
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Subject
: PROCEED WITH CAUTION
Be careful with this broker -- very professional and above-average customer service; however, the actual vehicle transport service was a nightmare. Driver lost both keys to the vehicle, yet only agreed to replace one. The insurance provider pushed by AmeriFreight does not accept phone calls, does not respond to messages left on its website, and the password/log-in details provided to file claims are bogus. Requested multiple log-in credentials and all failed. Driver called at MIDNIGHT to coordinate deliver of the vehicle and threatened to return the vehicle to its original destination if we did not do as he ordered. Do not subject yourself to the catastrophe we had to endure . . . (more)
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Sent : 10/06/15 ,15:27:30 AM
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Submitted by
yong park
from
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Subject
: Excellent Transport
I went with this company because of their excellent ratings. I was pleased with their service and attention to detail. The price was better than I expected as well! thanks Amerifreight!
(more)
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Sent : 09/30/15 ,17:55:27 AM
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Submitted by
Josh Bailey
from
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Subject
: Works but be aware...
I preface this by saying that my car was moved safe and sound from coast to coast with no hitches.
However this whole experience was somewhat of a confusing whirlwind from the start. AF is basically a "middle man" that connects you to a shipper. On the surface this sounds great but the start is a bit confusing as once you call you get asked 21 questions and before you know are asked for your credit card that locks you into this agreement/brokerage fee.
From there you are basically given give or take offers and depending on your time table it might be best not to wait or run the risk of being like me and having a rental for longer than expected.
I guess I expected a bit more personal attention all things considered but once they get you a shipper and you agree they basically hand you off and depending on how that shipper is (mine was great) you could have a rocky communication experience.
All in all AF worked for me, not at the originally quoted discounted price but rather what everyone else was quoting, and I recommend them but just be warned that "it is what it is". (more)
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Sent : 09/30/15 ,15:44:58 AM
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Submitted by
Kim Marcinko
from
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Subject
: Overall Experience
This was my first experience shipping a vehicle. The contact at AmeriFreight was personable, always kept me informed about the status of my shipment from request through delivery. I received follow up phone calls to ensure everything was met to my satisfaction and also to let me know if I needed anything they were available to assist. (more)
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Sent : 09/30/15 ,01:21:30 AM
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Submitted by
Jesse
from
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Subject
: Good communication
AmeriFreight was great at communication and expectation setting. Graham explained the process and walked me through the whole thing. I would use them again. I would recommend Amerifrieght to anyone (more)
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Sent : 09/29/15 ,13:56:53 AM
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Submitted by
Nicholas
from
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Subject
: AmeriFreight was great!
They are a company that matches you with a carrier. The customer service person Lecia was very helpful. she was courteous and kind. (more)
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Sent : 09/18/15 ,19:03:40 AM
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Submitted by
Suk
from
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Subject
: Good experience
Graham was able to connect me to a transporting company with no problem. However, the truck driver was late by 1 day picking up my car. Fortunately for me, I was able to be flexible and had a friend to give the car to the truck driver. Other than that, it was a decent experience. (more)
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Sent : 09/13/15 ,07:16:33 AM
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Submitted by
Tom Styer
from
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Subject
: AmeriFreiht Shipment of Vehicle from VA to CO
Using AmeriFreight, I had an excellent experience shipping my vehicle from Virginia to Colorado. All parties were very professional. Leica expertly guided me through the process and Mike the driver was very prompt on both ends. The vehicle was picked up on Monday Morning and delivered Wednesday afternoon. There was no damage to the vehicle. The vehicle was a large SUV which drove the cost to $1150. My order number was 1501517235-WV. I would not hesitate to use AmeriFreight in the future.
(more)
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Sent : 09/11/15 ,20:50:33 AM
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Submitted by
Kim
from
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Subject
: Great Experience
Ali and AmeriFreight were great. Within an hour of my calling to arrange the transport, I had a confirmed carrier for the price that I was quoted. The vehicle was picked up 3 days later and delivered 2 days after that. This was my second time using AmeriFreight and I will be using them again next Spring when it is time to bring the vehicle back home from college. (more)
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Sent : 09/03/15 ,04:20:41 AM
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Submitted by
Cindy Hefner
from
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Subject
: Excellent
Great service!! Ali was well attentive and responsive to my needs. My car got her faster than anticipated and was a seamless transition. I will definitely use AmeriFreight again! (more)
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Sent : 09/01/15 ,19:29:57 AM
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Submitted by
George Adamson
from
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Subject
: Great Experience with AmeriFreight
The last thing we expected was to be totally satisfied with the end result of getting a car from Michigan to our daughter in Colorado without worry or hesitation.
Josh Contreras at AmeriFreight was the agent that handled our request for shipment. His confidence in that we would be totally pleased with using his company was somewhat convincing. We did research the reviews on the Web as well as went to the BBB in search of any negative feedback. Regardless of our effort, we found nothing of any concern. Almost sounded too good to be true. With a bit a skepticism, we called Josh back on a Friday and made the formal request to ship. He told us that it may take a few weeks to arrange the details with their authorized trucking firms. A few weeks turned into only two days with Josh informing us a carrier was ready to take our vehicle, that Thursday the car was onboard a car hauler on its way to Colorado. From the moment the car hauler was assigned, the driver, Steve, made contact with us and made the arrangements for pick up. He was on time and proved himself to be quite the gentleman. His professional candor was welcomed and by the time of delivery was without question. He kept in regular contact with me as well as my daughter as to the status of delivery, which was not all so necessary, but greatly appreciated. Likewise, Josh made several calls to us to obtain feedback on how the carrier was interfacing with us.
The car was delivered without incident, in the exact condition as it left Michigan. The driver shot me a fast text with a pic with the car unloaded in front of my daughters house.
Totally satisfied Plus is my rating for AmeriFreight. Keep up the fine job and excellent choices in shipping companies handling your customers needs.
Any transport needs for us in the future will be handled through AmeriFreight. Thank you Sincerely! George
(more)
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Sent : 08/26/15 ,21:41:57 AM
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Submitted by
Hareesh K
from
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Subject
: Excellent service ... will use again
I used the service to ship a Honda Sedan from New York state to South Carolina and worked with Ali for this. Ali is extremely help and patient in explaining the options and pros and cons. Due to a travel delay, we could not receive the car on the scheduled date but Ali managed very well, worked with carrier and enabled a smooth delivery on an alternate day. Will use the service again. and strongly recommend. (more)
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Sent : 08/24/15 ,20:02:04 AM
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Submitted by
Raja Ramnarayan
from
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Subject
: Car transport from WI to CA
I engaged with AmeriFreight to ship my 2009 Honda Civic from Mequon, WI to Menlo Park, CA. The agent assigned to work with me was Josh Contreras. He made the whole experience very smooth and painless. He explained to me in detail how the process works, what I will be charged and when, and the timeframe for when I could expect the car to be picked up and delivered. Importantly, he clearly explained some of the uncertainties involved in the process. Everything went pretty much as Josh explained and the car was safely delivered in the expected timeframe. I am satisfied with the service that AmeriFreight and Josh provided me. (more)
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Sent : 08/23/15 ,19:48:30 AM
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Submitted by
artur
from
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Subject
: Returning Customer
This is our second time with AmeriFreight and it was great. Our car was picked up the next day after we placed the order. The car was even delivered earlier than expected and the driver waited until we got to destination and cleaned the car from all the bugs and dust. (more)
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Sent : 08/21/15 ,18:50:33 AM
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Submitted by
B Fox
from
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Subject
: Very Impressed - 5 Star service at great price!!!
This is the first time I have ever transported a vehicle and it was a fantastic experience. Graham was very open and honest and direct. He not only made it easy but worked the deal for me to get me the best price. He was a true professional in every regard and I will recommend both him and his company to others and use them again in the future. My vehicle arrived 2 days early as well so feel like we got the deal of the century.
I also want to point out in calling other top rated companies I was typically quoted much much higher prices when they all use the same source for drivers. When asking why others were higher priced they all gave sales type answers. Graham told me he would work to get me the best deal but also managed expectations of how likely it would be to get a driver in the time frame I wanted at a price I desired so I knew what to expect and to my surprise he was able to get me a deal closer to the low range we discussed. It was a savings of at least $200 better than any other carried I contacted
Thank you Graham for your professionalism and great service.
B. Fox (more)
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Sent : 08/18/15 ,17:52:20 AM
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Submitted by
Bruce
from
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Subject
: First Time Was A Charm
Ali Miller/AmeriFreightâ€s service from the start in explaining how things would be handled in moving my car from New Jersey to Colorado, was very clear and extremely helpful. She did an excellent job explaining to me the details of the transport and answered my questions timely and professionally. She kept in touch with me over the phone and through email throughout the entire process.
During transport Ali was also available to speak with when I needed, and if I had to leave a voice mail message she returned my call promptly. When my car was not delivered on the expected date she contacted the carrier and found out that the transporter’s truck had broken down in Denver and was being repaired. The next day I received an apologetic call from the transporter and assurance that my car would be delivered promptly by a secondary carrier out of Denver. The driver on the second shipping leg kept in good contact with me and showed up at the time he estimated.
My vehicle was delivered in good shape with no damages and everything intact.
This was a good first experience in shipping a car cross country if ever necessary again I would not hesitate to call Ali at AmeriFreight.
(more)
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Sent : 08/18/15 ,17:51:46 AM
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Submitted by
Monica Fogg
from
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Subject
: Very Happy
AmeriFreight provided excellent customer service and delivery. While the cost of receiving the car differed from the initial quote, the difference was minimal. The pickup was on time and easily coordinated and the delivery was early. I would ship with Amerifreight again if needed. (more)
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Sent : 08/05/15 ,18:25:10 AM
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Submitted by
Dustin
from
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Subject
: Shipped my 57 Bel Air
The Company was great and the best deal I could find. They shipped my 1957 Chevy Bel Air from Arkansas to North Cali for under $1000. They were about $300 cheaper than any other company I called. The only issue I had was that the guy I talked with in customer service was a little rude and short with me on the phone. Everything else was great! (more)
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Sent : 07/22/15 ,19:53:09 AM
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Submitted by
RON
from
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Subject
: Excellent Transport Company
I called a few other Transportation companies prior to using AmeriFreight to get an idea on costs to have a pickup truck transported from Montana to Colorado. Amerifreight quoted me a lower price than the competitors.
I called and dealt with Graham at Amerifreight and he was a pleasure to work with. I received excellent customer service, received emails on the progress and every time I called I was able to speak directly to Graham and not a recorder...
They had it delivered in the time promised. I would recommend Amerifreight to any and all that need Transport services...
Ron D.
(more)
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Sent : 07/20/15 ,21:11:02 AM
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Submitted by
Melisa
from
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Subject
: Fast, Reliable, Great Service!
I was faced with a very rapid and unexpected cross-country move, and the amount of details I needed to manage was overwhelming. Shipping my car was something I just did not have time to worry about. I worked with Kenneth, and my experience was fabulous from start to finish. During our phone conversations, Kenneth gave me all of the information I needed up front. He devised a strategy to save me money, even though I had provided him a very small window of time for the pickup. The carrier he connected me with was phenomenal, professional, and timely with both their communication and pickup/delivery services. My car was delivered in excellent condition. I ended up getting a closed-carrier, and was able to pack some things in the car. Nothing was stolen whatsoever... everything was exactly how I packed it. This was my third time shipping a vehicle (I used another company previously and ran into issues), and it was by far the best experience. I would recommend Amerifreight to anyone, and I would definitely book with them again! (more)
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Sent : 06/25/15 ,05:26:13 AM
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Submitted by
Omer Farooq
from
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Subject
: Good job amerifreight
Ali at Amerifreight did a great job. She was honest and clear about what to expect. That helped me plan the move properly. I was aware of every step of the process and I never had issue with getting in touch with her. We had some trouble initially finding a carrier but during second week after the order, a good carrier came along and my vehicle reached Seattle from Kansas City sooner than the original estimated arrival time. The driver was cordial and response as well. I know there are a lot of brokers out there and it is difficult to select one. I had the same problem but I am glad I trusted these reviews and gave my business to Amerifreight. (more)
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Sent : 06/23/15 ,20:37:13 AM
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Submitted by
Omer Farooq
from
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Subject
: Good job amerifreight
Ali at Amerifreight did a great job. She was honest and clear about what to expect. That helped me plan the move properly. I was aware of every step of the process and I never had issue with getting in touch with her. We had some trouble initially finding a carrier but during second week after the order, a good carrier came along and my vehicle reached Seattle from Kansas City sooner than the original estimated arrival time. The driver was cordial and response as well. I know there are a lot of brokers out there and it is difficult to select one. I had the same problem but I am glad I trusted these reviews and gave my business to Amerifreight. (more)
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Sent : 06/23/15 ,20:36:54 AM
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Submitted by
John
from
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Subject
: First-time User Pleasantly Surprised
I was recently transferred from Arizona to North Carolina, and with three cars to move, I had to relinquish myself to finding somebody to transport one of them for me. I’ve heard the horror stories about vehicle shippers from several other people, and online reviews validated their experiences. While doing research, I was surprised to see that AmeriFreight received very positive reviews. I even began to question whether they were legitimate reviews. After a few phone calls, I became more comfortable with booking with AmeriFreight, because Ali Miller, the broker I worked with through the whole process, was very informative and forthright with all of my questions, and she gave me the most competitive bid. The most important aspect of all was that Ali was proactive through the whole process. I didn’t have to call her once. She made sure the truck was scheduled, verified the pick-up and delivery occurred as planned, and ensured that I was satisfied with the service I received. Last but not least, the carrier was extremely careful with our car, and we received delivery without a scratch. (more)
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Sent : 06/20/15 ,15:34:31 AM
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Submitted by
Justin Powers
from
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Subject
: Car Transport
AmeriFreight found a transporter for my car from coast to coast with only a week and a half notice before my pick-up date. Custumer service was great and I was in contact with one person from start to finish so I never had any question who to email or call with any questions. My car arrived at my front door right on time with no problems at all. I would definatly recommend AmeriFreight to any one looking the transport a vehicle. They will find you the best and most reliable carrier to move your vehicle where ever it needs to go. (more)
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Sent : 05/29/15 ,18:40:31 AM
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Submitted by
Sid Attravanam
from
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Subject
: Smooth process
Working with AmeriFreight has been a pleasure. They handled our time sensitive shipment promptly and ensured the vehicle was delivered on time and without any damage. Would definitely recommend to anyone else out there! (more)
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Sent : 05/28/15 ,20:40:33 AM
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Submitted by
Venmathi
from
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Subject
: Good
The took care in following up till delivery. Time frame for pickup which they gave 1 to 15 days can be reduced.Good job guys. (more)
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Sent : 04/19/15 ,19:55:44 AM
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Submitted by
Jon O.
from
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Subject
: Worry Free Service
The folks at AmeriFreight and the very helpful and courteous driver made transporting our vehicle from California to North Carolina simple and worry free. Ali, Ken and the other dispatchers at AmeriFreight kept us apprised of the various offers that came in and once we accepted an offer, were always available for questions and advice.
We would not hesitate to use AmeriFreight again or to recommend them to anyone. (more)
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Sent : 04/18/15 ,21:42:04 AM
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Submitted by
Danielle
from
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Subject
: Cross country made EASY!
I used this company to transport my car from NJ to CA. Total cost: $1050.00. I received my car on time (9 days) in the same condition it was picked up in. Their rate was the lowest in comparison, yet the service was still excellent. They truly made the transport process painless by constantly providing updates. I would definitely use this company again!
(more)
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Sent : 04/17/15 ,20:54:26 AM
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Submitted by
shane ramsey
from
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Subject
: shipping my car
amerifrieght was able to find a shipper with short timelines witch other shippers said was not possible unless i spent over $1400 where amerifrieght got it done fast within deadlines and at $900 after everything was said and done (more)
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Sent : 04/10/15 ,00:44:11 AM
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Submitted by
Ellie
from
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Subject
: HIGHLY Recommended
I received TONS of quotes from different car relocation companies. AmeriFreight not only offered a low estimate but had an excellent BBB rating so I thought I would check them out. Ali Miller was very efficient and informative of my options and made the whole process COMPLETELY painless. My car was picked up from my apartment in Philadelphia exactly when I was told it would be AND the company I was paired with was so flexible I did not have to give them my destination address until the day before delivery! The driver even dropped off my car right at my hotel in Los Angeles!!
I STRONGLY recommend working with AmeriFreight. I was not charged a penny more than Ali told me on our first call and everything went exactly as planned. Ali called me a few times during the process to make sure I did not have any questions or concerns including checking in with me before my car was picked up, after it was picked up, before it was delivered and after it was delivered. I could not be happier with this process. (more)
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Sent : 04/08/15 ,21:31:06 AM
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Submitted by
Steve shore
from
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Subject
: Excellent Broker, Excellent Carrier
Everything went perfect from setting up the shipment with Graham, to the truck being delivered on time. The carrier Graham selected was an excellent communicator. They contacted me each day to let me know where they were, and when the truck would be delivered just to make sure nothing had changed on my end. Do not use anybody else if you are considering moving a vehicle. Pricing was right in line where it should have been.
(more)
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Sent : 04/02/15 ,14:38:37 AM
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Submitted by
Ginny Cunningham
from
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Subject
: Perfect transaction
This is 2nd time Amerifreight transported a car for me. It was perfectly executed from start to finish. Car arrived in perfect condition and in record time. I am extremely grateful to Dan at Kwik trans, Inc and Graham/Amerifreight for coordinating it. (more)
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Sent : 03/14/15 ,17:14:23 AM
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Submitted by
Amit Khandelwal
from
:
Subject
: Stay Away from Amerifreight
Amerifreight is a company who will strive to get 5star ratings. But it deserves none. You will be lucky if your car gets delivered in good condition and in that case they will take all the positive credits. However if the car gets damaged, expect least help from them. I transported my car from Minneapolis to Phoenix through Amerifreight in Feb 2015. I also purchased total protection plan through Josh Contreas of Amerifreight by paying additional premium so that it will cover the damages to my car during transportation. My car was delivered to me with damages on the rear which I even noted in the delivery bill of lading. I got 2 quotes from collision shops and gave it to Josh. However the whole team is least willing to help me get the amount of my claim. They will talk all good before the move but will retract from their words as soon as you pay them the money. STAY AWAY from this company. (more)
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Sent : 03/11/15 ,17:33:27 AM
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Submitted by
Amit Khandelwal
from
:
Subject
: Stay Away from Amerifreight
Amerifreight is a company who will strive to get 5star ratings. But it deserves none. You will be lucky if your car gets delivered in good condition and in that case they will take all the positive credits. However if the car gets damaged, expect least help from them. I transported my car from Minneapolis to Phoenix through Amerifreight in Feb 2015. I also purchased total protection plan through Josh Contreas of Amerifreight by paying additional premium so that it will cover the damages to my car during transportation. My car was delivered to me with damages on the rear which I even noted in the delivery bill of lading. I got 2 quotes from collision shops and gave it to Josh. However the whole team is least willing to help me get the amount of my claim. They will talk all good before the move but will retract from their words as soon as you pay them the money. STAY AWAY from this company. (more)
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Sent : 03/11/15 ,17:29:54 AM
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Submitted by
LB
from
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Subject
: Transport Express
Overall my transport was excellent. Lecia provided outstanding customer support during the entire process. My car arrived earlier than expected. I would recommend AmeriFreight to all my friends! (more)
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Sent : 03/10/15 ,03:51:06 AM
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Submitted by
Gary Grissom
from
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Subject
: Recommended Auto Transport!
Great experience with arrangement, pick-up, delivery, and communication during the auto transport of a luxury vehicle from NJ to TX. Very prompt and professional with continued communication with dispatch and driver. No surprises ... pickup/deliery/ and cost were all as promised. Worked with Graham and driver was Tom. Would recommended this company without any hesitation (more)
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Sent : 02/27/15 ,02:31:45 AM
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Submitted by
Burke Badenhop
from
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Subject
: Quick and Reliable
The online quote process and booking was very easy. The carrier was scheduled within in one day and the delivery was on time and accurate. (more)
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Sent : 02/19/15 ,21:34:14 AM
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Submitted by
Arletta Pruden
from
:
Subject
: Stress Free Auto Transport
Stress Free Auto Transport to accompany an out of state move.
The reps at Ameri-freight were friendly and efficient. They quickly found auto transport service for my vehicles with in a matter of days for a lot less than the Moving Company. The driver was courteous and took good care of my car. I would definitely recommend Ameri-freight to my friends and family. (more)
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Sent : 02/17/15 ,21:04:40 AM
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Submitted by
peggy
from
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Subject
: speedy reliability
I needed a vehicle transported ASAP. Josh researched it until he found the quickest availability, but still with a 100% review rate. Everything went smoothly. Communication was great. (more)
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Sent : 01/14/15 ,17:29:21 AM
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Submitted by
Brenda
from
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Subject
: Car transport
Very Dependable, good communication, fair price. Arrived earlier than expected in perfect condition. Broker Ali Miller and Driver were a pleasure to work with.. I would choose this company again if I need to transport a vehicle. (more)
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Sent : 12/30/14 ,22:35:41 AM
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Submitted by
Steve Wang
from
:
Subject
: Car shipment from NJ to CA
Ali from Amerifreight did an excellent job in planning my car shipment and I will recommend the service to all who is planning relocation cross the continent. The truck pick up my car within the time window planned and it arrived in California on schedule. The service is excellent and along the way Ali followed every step to make sure things went smoothly. Thanks Ali
(more)
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Sent : 12/26/14 ,17:51:43 AM
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Submitted by
Efrain
from
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Subject
: Transporting a car
Amerifreight is a very reliable company. I had a car shipped to Cheyenne,Wyoming from Stratford,CT. My wife and I spoke to Lecia. She had patience when we asked questions. Lecia answered both of our questions expeditiously.Manuel was the delivery guy and we could not have asked for a better guy. He delivered our car ahead of schedule. He kept us informed through out the delivery. He even called the day before the car was delivered.Lecia and Manuel were just so incredibly nice and helpful. We absolutely recommend AmeriFreight and would use them again.
(more)
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Sent : 12/23/14 ,00:27:00 AM
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Submitted by
DC Kemper
from
:
Subject
: Slow start and amazing finish..!
Josh at AmeriFreight was knowledgeable and responsive and worked to get me the best rates and service available. Because of my vehicle, finding a carrier took a bit longer than expected, but Josh delivered with an exceptional carrier and negotiated a great rate. My vehicle arrived in Texas 2 days after being picked up and Josh and team stayed involved throughout the whole process. Happy to provide my recommendation of Josh and AmeriFreight (more)
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Sent : 12/19/14 ,17:49:39 AM
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Submitted by
Patricia
from
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Subject
: scame company with fake reviews
spoke to Justin to have my vehicle delivered out of State- after reading Great reviews (FAKE ) after numerous calls I was called back after the date of pickup. and told they could pick up the vehicle in another week and the cost would be an additional 5 hundred dollars. this scam company Amerifright will roll the dice to see if they have someone in the area if not you are S%%% out of luck . I had to sell my vehicle to Carmax ( they were great ) I lost my vehicle . As I was moving across country for GOOD. Nothing but a Scam to charge you more money after you are stuck with no recourse. (more)
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Sent : 07/02/14 ,14:42:17 AM
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Submitted by
Nareg Torossian
from
:
Subject
: Just as Described
This was my first time transporting a car and everything went smoothly. Dustin was very knowledgeable and answered my long list of questions. My car was even picked up early and stored to make things easier and less stressful. If you are going to transport your car, give AmeriFreight a call (you won't regret it). (more)
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Sent : 05/20/14 ,10:25:20 AM
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Submitted by
Vince Stamey
from
:
Subject
: Good Car Move
We moved from Maryland to California. My car was in good shaper when it arrived, and the driver was courteous and helpful. They did a good job, and I would use them again. (more)
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Sent : 01/02/14 ,18:03:27 AM
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Submitted by
Cara McGrath
from
:
Subject
: Easy as Pie
Shipping my car across country was very easy. I've shipped a few cars before, but AmeriFreight made it the easiest. It only took me 15 minutes to set the shipment up and pick up and delivery was effortless. Thanks, Jorge! (more)
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Sent : 12/10/13 ,21:38:55 AM
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Submitted by
Mac
from
:
Subject
: Review
I chose AmeriFreight to transport my vehicle as they are used by the federal government and military in their moves. When I contacted AmeriFreight the process in moving my car was explained in detail and followed up with email to reinforce what was covered. I would recommend and use AmeriFreight again. (more)
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Sent : 12/04/13 ,19:20:53 AM
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Submitted by
Eammon
from
:
Subject
: Automotive Shipping - I can haz it?
I recently moved from the west coast to the east coast for work. I needed a prompt, reliable automotive shipper to ensure my car was delivered. My experience has been primarily positive with just a few very minor inconveniences. My car was picked up and shipped within a week with little fuss and no damage. I would use this service again should the need ever be required. I felt that I had to drive more of the communication than I otherwise should have considering the cost being paid for broker services. Additionally, payment to the actual shipper is separate and should have been acceptable in cash based upon the emails received. While in theory this may be true, they would much prefer a cashier's check or money order (which of course will cost you another $5 to $10). Lastly, the savings for providing a review for AmeriFreight is most likely eaten up by the up bid shippers know to tack on when they receive a quote. I'm not saying their bargaining in bad faith but clearly the fix is in.
Quoted $895
Paid $950 (more)
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Sent : 10/29/13 ,10:01:55 AM
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Submitted by
Jack
from
:
Subject
: Havre Home
We were without our Silverado 3500 due to a break down in Havre, MT while returning from our son's wedding in WA. The process from getting a quote to receiving the vehicle was very easy. The cost was competitive and the driver from FLJ Transport LLC very flexible and helpful. Thanks to Rachael at AmeriFreight and Dave the driver we now have her home.
(more)
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Sent : 10/24/13 ,15:32:27 AM
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Submitted by
Dharma Padala
from
:
Subject
: Delivered as promised
I was trying to transport my 05 Camry from central Jersey to Texas. I contacted multiple transport companies and finally decided to go with a top rated company which is 5 star rated. I paid the advance of $177 and they committed to pick up the vehicle within 10 days. I contacted them after a week and they were informed that they are still looking for the delivery company. I already moved to Texas and had the car at my friends parking lot and wanted to get it out as soon as possible. I started to contact the company every other day but there was no change in the status. After 2 weeks, I requested them to cancel the order and reached out to AmeriFreight. They gave me a quote that was almost $125 less than the earlier company. Within 4 days they were able to finalize and pickup the car as agreed. I was impressed with the quick service. The car was picked on 9/16 and the expected date was 9/20. The car was delivered a day earlier 9/19 which worked out well for us. He delivery guy worked with us and was able to get the car as close as possible to our new home. The car was in the same condition as I left back in New Jersey. Overall, I am very impressed with the service and would recommend this company. (more)
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Sent : 09/24/13 ,22:39:10 AM
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Submitted by
Kiran
from
:
Subject
: Excellent service
I have used AmeriFreight for several of my collector car. They are knowledgeable, friendly, and their scheduling expertise is unmatched. I would highly recommend Mr Jorge Carter at AmeriFreight for any of your auto shipping needs. My Camry was picked up and delivered from Atlanta to California ahead of schedule and in great shape. (more)
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Sent : 09/21/13 ,14:07:59 AM
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Submitted by
DD
from
:
Subject
: NH to CA
It took 18 days to have my car picked up, and I had to add $300 to the total cost. Not very happy about it. The agent should have provided me with a more accurate quote. The original quote apparently did not work out very well, so that no driver would like to pick up my car. After waiting for 2 weeks, I had to increase $300 to attract a driver to pick up the car. (more)
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Sent : 09/19/13 ,15:47:22 AM
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Submitted by
T Draper
from
:
Subject
: AmeriFreight was excellent
Graham was very helpful. He had good ideas about saving money and checked promptly about the delivery and about bid changes that would be more attractive to drivers. (more)
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Sent : 09/19/13 ,15:20:08 AM
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Submitted by
RyanJ
from
:
Subject
: Good Shipping, Poor Service
Amerifreight successfully found a carrier on relatively short notice. The carrier was respectful and on time, and I think the price was reasonable ($950 from Mass to Florida) for the good carrier service and the timeframe. I appreciated not having to pay a deposit until they secured a carrier.
Customer service was initially very good. Jorge was knowledgeable about the process, let me know that the probability of securing a carrier in my timeframe at the estimated price (which ended up going up $55, but not a big deal) wasn't a sure thing, etc. However, once I confirmed my order, I was unable to reach him for days, which was problematic because I needed my car to ship the following week. I did not hear from him for approximately 4-5 days, despite repeated emails and phone calls, and I had to call other people at Amerifreight to help. I was very worried that my car would not be able to ship. I think I heard back from him the following week when he said he found a carrier, but even after that I was unable to reach him by phone or email most of the day.
Ultimately, Amerfreight got the job done at a price I could afford and in the timeframe I requested. If it weren't for those several days when I was completely in the dark as to what was happening, this would be a five-star review. (more)
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Sent : 09/18/13 ,21:58:36 AM
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Submitted by
asasi
from
:
Subject
: Car shipment review
We had to ship two caws and we could ship both together and it arrived in the destination on time. I would prefere their service again. (more)
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Sent : 09/18/13 ,11:29:55 AM
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Submitted by
Lisa dunn
from
:
Subject
: Amerifreight
Amerifreight was great, the carrier they provided was just okay ,the car arrived with no damage and Amerifreight was great explaining everything, but the carrier wasn't so good with communication and the car arrived way dirtier then expected, driver got lost and just parked in th emiddle of a huge University, my daughter had to go find him, but would I use them again yes! (more)
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Sent : 09/17/13 ,16:38:33 AM
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Submitted by
mandy castino
from
:
Subject
: amerfrieght saved the day!
My experience with Amerifreight was a great one. My contact person was Jorge,and he kept in contact with me frequently, so I knew what was going on with my case. I wasn't able to be with my car when they picked it up, so that caused a problem, but they still worked with me to find a time when my ex could drop off the car. We worked together and were able to get my car all the way from RI to CA with no problem! The car arrived quickly here with no damage and was exactly how I left it a year ago. The pickup carrier even jumpstarted it since the battery was dead. The cost was $1200, which was great! Jorge worked with me to find a good price, and they do price matching also,which was another reason i chose them. I had tried another company before, and they failed to come thru for me. So I am glad I went with them, I recommend them, and remember to do your research first and always choose a high rated company online! (more)
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Sent : 09/17/13 ,06:12:06 AM
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Submitted by
Andre Z.
from
:
Subject
: Overall very good
Amerifreight was did a great job in many ways. They were polite, helpful, prompt, and courteous. As far as customer service, I would use them again without hesitation. My only issue, and I can't blame Amerifreight completely, was that I was quoted a price which was A LOT lower than everyone else and this was a deciding factor for me. The problem is that no carriers were interested in picking up my vehicle at this price. It took a week of gradually increasing the price before someone agreed to take the vehicle. So in the end, I wasted a week and I ended paying the same price as all the other companies that quoted for me. Live and learn I guess! Like I said, not entirely their fault but then again I think they should have known that no one would pick up the vehicle at this price. Overall though, I was very satisfied despite this. (more)
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Sent : 09/10/13 ,20:29:44 AM
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Submitted by
Robert
from
:
Subject
: great
Great service all around. This my second time using this company. The carrier was very good at communications. Very friendly on delivery, and worked with me on my schedule. (more)
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Sent : 09/09/13 ,17:19:51 AM
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Submitted by
Luana
from
:
Subject
: Just amazing!
Let me start by saying this is the second experience with AmeriFreight. The first being two years ago. I decided to move to New Mexico from Pennsylvania, with such a big move I began to plan a month ahead. All my moving plans where complete. However, I could not remember the name of the auto transport company (AmeriFreight) so decided to go with another...What a NIGHTMARE! it was so bad that the day I left my car was still stranded. My husband decided to search and search until he found it....Amerifreight! they immediately showed compassion and got to working, they couldn't make any promises as it was a last minute deal. Nevertheless, the came through once again. They immediately found a driver, whom by the way was the same driver as the first transport (Great Guy), and got my car shipped. From experience, twice, if you need your car transported please use AmeriFreight and save yourself the headache. As for price, for me, because of their service, honesty, integrity, and the driver it is all worth it! (more)
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Sent : 09/07/13 ,10:29:59 AM
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Submitted by
J.Pillai
from
:
Subject
: Friendly, Honest, and Expert Service - You won't be sorry
Like most everyone, I'm a little weary of handing over my car to a stranger. Amerifreight kept me informed of my vehicle every step of the way and put my nerves at ease. My representative was friendly, professional, and accessible any time I had questions. Amerifreight provided a great carrier who delivered my car, to my surprise, in only 2 days (Texas-Georgia)! My car was in the same condition as I had left it, although dirty, but that's not a big deal. Should I have the need to ship my car again, I will definitely use Amerifreight! (more)
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Sent : 09/05/13 ,17:34:47 AM
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Submitted by
Nhuy
from
:
Subject
: EXCELLENT
Bob did an excellent job finding a driver in a timely manner. He was quick to respond to emails and was professional and honest. I have worked with this company before, and they do a great job. My car arrived without any scratches or dents.
I am very pleased I went with this company. They do not act like salesmen, instead very professional, which is VERY rare in the auto transporting business.
(more)
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Sent : 09/03/13 ,08:48:43 AM
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Submitted by
DD
from
:
Subject
: Yay Bob!!
Bob was great. He was very professional and timely with each response. I would hire this company again in a second! Give them a try, you won't be disappointed! (more)
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Sent : 08/29/13 ,14:58:03 AM
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Submitted by
Josh fisherback
from
:
Subject
: Great service
Good service everything was promised like said. I had a very customized vehicle and was very easy to work with. I will use them again in the future. (more)
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Sent : 08/27/13 ,19:44:45 AM
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Submitted by
Ryan
from
:
Subject
: Good Cross Country Delivery Transportation
Good Service as we were connected to drivers that took our car from Utah to Maryland. Great communication and updated information as to the status of the delivery. (more)
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Sent : 08/26/13 ,17:21:57 AM
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Submitted by
Jun Fuentes
from
:
Subject
: Competitive Price, Fast and Excellent Service
Before choosing to do business with AmeriFreight, I conducted a research on the Internet and asked for quotations from more than 10 companies. AmeriFreight replied to my request right away and provided a very competitive quote. I was given Mr. Graham Taylor as my agent and before I had a chance to contact him, he called me. He explained the process thoroughly and after I completed the required documents, which only took a few minutes to fill out, he moved swiftly to find a carrier. I was trying ship my vehicle from Alabama to North Carolina and knowing that the pick-up point is not along the regular routes I expected it would take a couple of days before a carrier is identified. However, it only took Graham one day to find a carrier and few days later my car was delivered in good condition. The entire process from the time I first spoke with Graham to the day the car was delivered took less than a week. I highly recommend AmeriFreight if you’re looking for a company that offers the best value for your money and excellent service. (more)
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Sent : 08/24/13 ,08:14:30 AM
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Submitted by
Somalis
from
:
Subject
: Made moving across the country much easier
I’ve read many excellent reviews about AmeriFreight Car Transport so I requested a quote from them. Even though their quote was not the lowest that I got, I decided to go with AmeriFreight because of how professional they sounded on the phone. Everything was handled promptly and Jorge, the guy who was helping, was always quick to answer back any questions that I have. Overall, if I have to transport my car next time, I will choose Amerifreight again. (more)
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Sent : 08/22/13 ,17:39:48 AM
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Submitted by
Christina S.
from
:
Subject
: Just the Facts
I had ordered for the car to get shipped on 7/27 from NY to CA with the economy saver deal, which meant Amerifrieght would not confirm the final amount until a carrier would offer his price for the transport and I would agree or not. The initial quote for the car was $1195 (or rather $1175 with the student discount). My earliest available date was 8/3. On 8/7, my rep had contacted me with two offers, both offers for $1445 (or $1420 with the student discount). It was way more than what I expected. My rep was able to reduce the price by to $1345 (or $1325 with the student discount) so I decided to go with the earliest available carrier, E (more)
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Sent : 08/21/13 ,22:59:02 AM
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Submitted by
Abbey
from
:
Subject
: Second Contract - CT to LA
This was the second time I did business with AmeriFreight because my first experience was so positive. I used AmeriFreight in June when I shipped my vehicle from Louisiana to Connecticut for a summer internship, and the second time I used AmeriFreight was to ship my vehicle from Connecticut back to Louisiana. The second experience was unique because I needed my car picked up on a particular date in Connecticut, just before I flew out for good, so there was plenty of stress on my end. I placed the auto transport order two weeks before the car actually had to be shipped, in order to allow plenty of time for a shipping company to pick up the order. Because I needed the car picked up on a certain date, I was quite nervous when I was not contacted by AmeriFreight about the order being accepted. So, I called AmeriFreight several times because of my frantic nerves, and I was politely informed that everything would work out and that the trucks typically don't know their schedules until the week of. My worries of paying even more than anticipated to ship my vehicle vanished when a shipping company picked up the order on the Monday before I needed the car shipped, which made my trust in AmeriFreight grow even stronger. If I ever need to ship a car again, AmeriFreight is definitely the company I will call. (more)
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Sent : 08/20/13 ,21:06:28 AM
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Submitted by
Lena
from
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Subject
: I Mustache You A Question.... Why would you NOT use AmeriFreight?!
This company is seriously the best. Upon first calling for prices, Bob gave me the "Car Shipping 101." He laid every option out on the table and was very patient and invested in my understanding of the process. Going through a broker can be a little intimidating and frightening, but Bob proved to be an excellent person to do business with. Since I did not live in a big city, I chose to store my car in the Peachtree City, Georgia, terminal. The staff there was extremely friendly, organized, prepared, and most importantly extremely thorough with the initial inspection of my vehicle. Jorge was extremely polite and took every measure to make sure I was 'covered' in case something happened to my car such as taking photos, and documenting all scratches and dents, etc. I requested to have my car delivered after I arrived in California. Everything went off without a hitch and my car was delivered safe and sound. I am so glad that I decided to use AmeriFreight. So.... I mustache you... WHY NOT?! (more)
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Sent : 08/18/13 ,16:16:10 AM
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Submitted by
Junkyfan
from
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Subject
: Great customer service
Everything was as described. good customer service. the only problem was from the driver which the company has no control of. The driver spoke very little English, was not answering my calls, and kept me in the dark for a good amount of time until i called the day before my pick up to ask about the pick-up time and payment he of course picked up. other than that the car was in very good condition no problems with the car. My only complaint is the communication with the driver. However, my broker was very knowledgeable and she was with me every step of the way. i would use this company again.
(more)
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Sent : 08/16/13 ,16:44:16 AM
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Submitted by
Jose P. Deogracias
from
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Subject
: The Best Sevice from Amerifreight
Tested service. Somebody needs excellent, dependable and prompt service, try Amerifreight.. we chose this company because of their good credentials and reviews from previous customers. Everything said about them was accurate and truthful. The trust we put on them was confirmed by their excellent service, from pick up to delivery of our newly bougt car. We highly recommend Amerifreight for your next transportation/moving needs. Thank you so much to our Agent/Broker (jorge C)for your courteous and prompt response. (more)
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Sent : 08/14/13 ,13:30:03 AM
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Submitted by
Kim C.
from
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Subject
: Dallas to LA move made easy!
Bob at AmeriFreight made shipping my car from Dallas to LA painless and simple. He gave me a reasonable quote and fully explained the process to put me at ease. He also accommodated my need to set an exact delivery date for my car in LA - and it was delivered right to my new apartment building! Everything went better than I could have hoped and made my move cross-county much easier. (more)
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Sent : 08/09/13 ,20:49:44 AM
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Submitted by
Yong
from
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Subject
: : TRANSPORT FROM MI TO CA
I moved my car from MI to CA. It took around two weeks to find an available truck driver and deliver my car. The price was a little bit more expensive than the initial quoted value, but Bob compensated by reducing the deposit. It was especially convenient to put my car in Anaheim storage since I could just pick up my car at any time when I arrived there. In general, it was a great service. (more)
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Sent : 08/07/13 ,15:44:05 AM
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Submitted by
F Butler
from
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Subject
: Easy, simple, and affordable
I used AmeriFreight to broker the shipping of my car from the west coast to the midwest. Jorge, the representative, was very helpful in explaining how the process worked and what I should expect. After putting up my route, several freight operators quickly offered to ship my car. I was lucky as I paid the lowest quoted price because my car had only to travel via a single major interstate east-west highway. When I got a date that best matched my needs, Jorge arranged the rest with the shipper, Queen Express. The whole process was very easy and I would use AmeriFreight to broker car shipping in the future if I needed it. (more)
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Sent : 08/06/13 ,17:19:43 AM
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Submitted by
Erika
from
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Subject
: good service/paid reviews
All in all service was good. Did not like the bullying tactics for a review. Nor do I like the idea of paid reviews. The cost to ship was an additional $200- wasn't a big fan of that either. Would use again. (more)
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Sent : 08/01/13 ,19:57:30 AM
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Submitted by
Denis Chan
from
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Subject
: overall service
The overall service is very good and professional. My only recommendation for improvement may be a little better control in pricing by the broker rather than by the driver. (more)
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Sent : 08/01/13 ,12:59:39 AM
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Submitted by
Nicole Holguin
from
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Subject
: Excellent Company
Amerifreight was easy to deal with and did an excellent job on both of my moves from coast to coast. No problems and no worries the whole way. (more)
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Sent : 07/30/13 ,17:26:20 AM
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Submitted by
Chad M
from
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Subject
: Excellent First Time Experience
If you've never shipped a car before, try AmeriFreight. It was like talking to a friend. They explained the process in very simple terms, gave up front costs, up front chances of getting a carrier, and honest answers to all questions.
My company moved me to WA; I was afraid of having to pay $1500 like they did. I was very happy to pay close to half that. And hearing that the truck they hired was highly rated helped a lot too.
I would definitely do business with AmeriFreight again and recommend them to everyone! (more)
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Sent : 07/26/13 ,23:03:51 AM
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Submitted by
Terry M
from
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Subject
: AmeriFreight Broker and Q-Express Carrier
Bob at AmeriFreight was very helpful in getting this difficult to place haul (mini-van) with a carrier. His responsiveness was first rate and I had no problem getting answers to all my questions. He was especially easy to deal with when after I reviewed the first company he set me up with I called and asked him to locate another. The first had all zero ratings and a list of horror stories. Bob did say he was using inside industrial ratings to choose from that the customer does not see. I'm pretty sure this rating system could let the world's worst company seem to be respectable.
Bob located another carrier for me operating out of Long Beach, CA - Q Express, Inc. Even though their truck broke down and showed up 3 days late, the owner was responsive enough with call-backs that I felt we'd reach resolution as he promised. They fixed the truck in New Mexico and had it in Boston 3 days later. For those needing a car hauled in/out of SoCal to the East Coast, I'd use AmeriFreight and Q-Express with confidence. (more)
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Sent : 07/26/13 ,00:08:47 AM
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Submitted by
Geri
from
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Subject
: Great job!
Amerifreight did a great job! The car was picked up and delivered on time. The whole process was easy and fast. Everyone we had contact with was courteous and professional. If we need to ship a car in the future we will call Jorge again! (more)
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Sent : 07/24/13 ,19:56:10 AM
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Submitted by
Anonymously Happy
from
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Subject
: MILITARY MOVERS FEAR NOT
This was actually the second time I've used AmeriFreight, and the second time I was assisted by Mr. Graham Turner. Not only did AmeriFreight still offer the best economic value, but I'm pleased to say that their customer service had not dropped off in the three years time between my automotive transportation needs!
First off, Mr. Turner was a true professional on the phone. He is genuine, he asks the right questions to understand your logistical challenges, and he explains the backend process that he enables to match you to a transportation provider. Second, Mr. Turner does his following up with you...don't expect to hang up the phone and wait by yourself for the transporter to show up! Finally, Mr. Turner asked for personal confirmation that the vehicle you care about is underway...which means that he cares about getting that vehicle underway, too! All in all, his zeal in ensuring that your car gets from your origin to your destination in perfect condition makes Mr. Turner a military mover's advocate as we try to navigate the tricky task of changing duty stations. Providing a military discount to service members is a wonderful gesture on top of such great stewardship! Great job!
Lastly, the transportation company Steve Gall Trucking was outstanding! Steve was a true gentleman, kind and respectful. You could tell he loved his job, which really matters when you entrust someone with your car. Gall Trucking picked up on time, and delivered on time, as promised! I truly hope to use Gall Trucking again. My car arrived undamaged, fully operable, with no issues. Once again, military movers have enough to worry about...with Gall Trucking, no worries.
Thank you AmeriFreight and Gall Trucking! We will certainly trust you with our cars again. (more)
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Sent : 07/22/13 ,20:53:53 AM
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Submitted by
Venkata Rao
from
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Subject
: Excellent Transport Service
Communication was excellent. Driver picked up car in PA on Saturday and Delivered in Texas by Monday. I am more than satisfied. Car delivered in good condition.A completely satisfied customer. Will use the service again if necessary. Thanks Bob (more)
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Sent : 07/17/13 ,22:39:55 AM
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Submitted by
TL
from
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Subject
: Good Service
DISCLAIMER: Amerifreight is a service in which THEY contact many shipping dealers FOR YOU. You are not shipping your car directly through them. They are not held responsible for your car; the auto shipping company, in my case, D.R. Auto Carrier, is.
Graham did a great job finding me a company that shipped my car on time. He offered me a low price of $950, but because no auto carrier wanted to take my car, I ended up paying $1250 for the service. My car arrived in great condition and I had no problem communicating with D.R. Auto Carrier. I thank Dorothy, the driver, for delivering my car safely. (more)
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Sent : 07/16/13 ,17:43:10 AM
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Submitted by
Ashish
from
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Subject
: Bob, the Rockstar!
I was shipping my car from a medium city to another medium city across the coast. We couldn't find a driver to ship the car on the pre-decided date. After waiting for couple of weeks, I called up Bob and asked him what could be done.
He patiently addressed my concerns and explained me that I will need to provide more incentive to the driver in terms of fees as the shipping route isn't a regular route. After I had increased the total fees, we had a driver in a day. The paperwork was fast and car pickup was scheduled.
Overall, I had a great experience with AmeriFreight and Bob. I would highly recommend AmeiFreight as the car shipper.
(more)
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Sent : 07/09/13 ,23:59:26 AM
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Submitted by
Bob
from
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Subject
: good experience
We had a car and a pickup shipped from North Carolina to California and chose to pay extra to have the vehicles picked up in a three to five day window. The contract didn't say three to five day days, so this created a bit of stress. I have had cars shipped twice before. If this is your first time shipping a vehicle, you should be aware that the process is not well designed for date(s) certain pickup or delivery windows. Expect a lot uncertainty with regard to when your vehicle will be picked up or delivered, even if you pay extra. This is not Amerifreight's fault, companies like Amerifreight (and their clients) are at the mercy of the drivers. Graham made the process fairly painless and a t a reasonable cost (more)
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Sent : 07/08/13 ,13:29:25 AM
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Submitted by
Yu Yang
from
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Subject
: Amerifreight is accountable
Bob from Amerifreight is very impressive in the whole process - prompt, detailed, and patient in explaining the car transport process. I am pretty happy working with Amerifreight to get my car moved. (more)
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Sent : 07/05/13 ,11:15:14 AM
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Submitted by
Maria C
from
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Subject
: Worry Free Transport Coast To Coast!
Review: I made the move from NYC to LA for work and was very nervous about getting my car shipped cross country since I had previously heard so many horror stories. I did a lot of research to try and find a good deal and a company I could trust.
I called the top 3 rated companies and on a Friday evening got connected to Bob at AmeriFreight. He was so nice, and knowledgeable and made me feel at ease about the entire process. He explained what would happen from start to finish and was very honest with me about timing and what I should expect.
The driver who picked up my car was very friendly and delivered my car 4 days ahead schedule! My car made it from NYC to LA without issue and the driver even called me the day before he arrived and gave me a 2 hour window that he would arrive and made it right on time.
I didn't hesitate to choose AmeriFreight. When I called them I was initially just looking to get a general quote and additional info like I had gotten from the other shipping companies. But Bob made the whole experience so easy and worry free that I immediately agreed to ship my car through them.
A truly great experience all around and I'd definitely recommend them for shipping! (more)
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Sent : 07/04/13 ,02:29:33 AM
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Submitted by
Katherine Scribner
from
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Subject
: AmeriFreight Rocks My World (Best Auto Transport Service Ever)
I had yet another fantastic experience with AmeriFreight! This is the second time I have used AmeriFreight to transport my car to/from Washington, DC and California. Bob was very knowledgable and helpful. He gave me great service and a great rate. The whole company is excellent and committed to making sure your car is transported in a timely fashion, safely and efficiently. Thank you for everything! My car was delivered much earlier than expected and in perfect condition.
I have recommended AmeriFrieght to everyone I know requiring auto transport and will most definitely continue to do so. f you need to transport your car, save yourself time, agony and money, choose AmeriFreight! (more)
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Sent : 07/02/13 ,20:35:07 AM
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Submitted by
Cory
from
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Subject
: Outstanding Support for Military Move
I was stuck. With two kids and a pet, my wife and I did not want to separately drive two cars 2,200 miles across country for our recent military change of assignment from Wright-Patterson AFB, OH, to Hill AFB, UT. In addition, we planned to visit friends and family as we drove across the country so I needed flexibility and security for my vehicle ship and arrival dates. AmeriFreight DELIVERED!!! AmeriFreight assigned a personal transport counselor and I did not have to worry about coordinating pickup, transfer, or storage points. I did not have to worry about haggling over prices. AmeriFreight delivered my car early, it was in the exact condition as pickup, and I was able to fully enjoy my move across country with the family without having to worry once about my vehicle. Thanks, AmeriFreight!!! (more)
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Sent : 06/30/13 ,00:07:28 AM
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Submitted by
M. Martin
from
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Subject
: Not Great
Our representative at Amerifreight was nice on the phone when we discussed shipping our car from Texas to New Hampshire. He did find a carrier for us but at a price $300 higher than our original quote. In order to make the deal work, our Amerifreight representative did reduce his portion of the deposit by $100. From there things went downhill. The carrier arrived late and refused to give us copies of the paperwork. We called both Amerifreight and the carrier company to have the paperwork faxed to us but they never sent it. The carrier had problems with their truck which caused the delivery to be two days late. Amerifreight had given us the phone number for the carrier and we communicated directly with the carrier about the status of our vehicle. We informed Amerifreight about the issues with paperwork and delayed delivery but never received any calls back from them on the status of our delivery. All the information we obtained was due to the fact that we were calling the carrier. Our car was delivered at 9:30pm in the dark and again the carrier refused to give us copies of the paperwork. The windshield on the car was badly cracked and will need to be replaced. We called Amerifreight to let them know that the delivery did not go as well as we had hoped and to report the damaged windshield. We received a form-letter email telling us to go through the carrier's insurance and then our own insurance. We also placed a call and an email to see if Amerifreight still wanted us to post this review but they never replied so according to our original agreement we are leaving the review. Although our car did get there, we would not use this company again due to the fact that communication was totally lacking.
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Sent : 06/26/13 ,16:59:42 AM
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Submitted by
Matthew Granger
from
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Subject
: If you read any review, PLEASE read my review
To all those that are researching, inquiring, or just beginning their process in trying to find an honest, professional, and reputable transport company I could not be more pleased than to write this review for you.
I spent 2-3 months researching trying to find a transport company that I could feel comfortable with. I spent countless hours searching on Google for Auto Transport Reviews of any transporter. Any company that I could find I would search for them on the Better Business Bureau, read a ridiculous amount of other reviews, map the companies address that was listed with Google maps, etc. Needless to say I was very skeptical and concerned. I have been burnt in the past from other review sites and companies and I wasn't about to be burnt again. I filled out numerous Instant Quote surveys online and must of received over a hundred different transport company quotes. I narrowed my decision first by their BBB ratings. I made a top 50 of those companies. After I compiled a list of prospective Transport Companies I separated them by quote amount. Anything that fell below $800 I felt that it would be too good to be true. After eliminating those companies I was left with 16 companies remaining.
Once I had the remaining 16 companies I began looking further into their professional websites looking for anything that would stand out from the others. Amerifreight did that in about every way possible.
They provided a wealth of knowledge and resources for the consumer to validate, research, and answer any possible questions one might have in regards to Auto Transport.
After making my decision to contact Amerifreight I sent them a quote request through their website. It was on Saturday. I was a little bit concerned that I did not receive an email immediately following my request. It wasn't until a little bit later that I realized that I wasn't going to receive some run of the mill generic quote from some auto generated email system. This was comforting in the fact that I felt they want all their prospective customers to feel like a customer and they were valued through REAL customer service. Monday morning I had received an email from Bob. Bob welcomed himself professionally with a very detailed break down of their quote to transport my vehicle from Washington State to North Carolina. After reviewing their quote I called the number in his signature block expecting to be sent directly to an Interactive Voice System...Nope...instead I was directly connected to Bob.
Bob answered every question that I could possibly ask that could ease my concerns. Bob was very knowledgeable, was not pushy on other services, was very detailed in the entire process that would take place if I chose Amerifrieght, and was very personable.
After agreeing to contract Amerifreight, Bob had explained that it could take a awhile before my order was picked up by a driver due to the nature of my specific order. I was expecting anywhere from a week to a week and a half before I heard back, nope. Two days later Bob called me and told me that he a driver for me. We discussed the details in its entirety and proceeded with the order. Every bit of information regarding our conversations, order details, etc were quickly sent to me in my email so that I could keep a detailed record as well. I felt like Bob truly cared about the customers that he had and wanted them to feel as comfortable and confident with Amerifrieght as much as possible. Auto transport can be a very stressful process if not handled properly. i had no stress or worries at this time. After the order was completed with Amerifrieght, the drivers information was sent to me so that I knew who was handling my precious cargo. Within an hour the driver had made contact with me to establish an open line of communication.
The driver came on time for pick up. The driver was also very professional and very accommodating to ensure that pick up of the vehicle would be best fit my schedule considering I was out of state and another individual was handling the pickup for me. Bob maintained constant contact to ensure that the driver arrangements was going as planned and answer any last minute questions I may have. Once the driver had loaded my car he called to tell me that the delivery could take 7-10 days due to it being cross country and their were other deliveries to be made as well.
I was truly surprised when I received a phone call from the driver 3 days later telling me that he would be in my area the next day!!!
All in all...there are not enough words to describe the overall satisfaction I had with Amerifrieght and the driver. From start to finish Amerifrieght, Bob, and the driver made every attempt to ensure my customer satisfaction. If for any reason I need to transport another vehicle at any time, Amerifrieght will be my one and only choice.
I hope that all that reads this review can find some sort of confirmation or at least help establish a decision. I would highly recommend Amerifrieght to anyone, my friends, my family, my coworkers, etc.
Thank you to everyone that took the time to read my review. Thank you Amerifrieght for your outstanding service. Thank you Bob for you outstanding professionalism, honesty, integrity, and customer service. To the Driver, Thank you! (more)
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Sent : 06/26/13 ,03:31:07 AM
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Submitted by
Hall
from
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Subject
: A very happy camper
Good customer service, Graham at Amerifreight was responsive and pleasant to deal with. My car was picked up within the stated time and delivered with no damage, faster than was promised. The contract said pickup within 7 days, it was picked up in 6 and delivery within 7 to 10 days, it was dilivered in 6. I am completely satisfied, and would recommend and use Amerifreight again. (more)
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Sent : 06/17/13 ,22:18:35 AM
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Submitted by
Janie
from
:
Subject
: Pick AmeriFreight
I searched a lot of companies before deciding on AmeriFreight. It was well worth it. Bob was my contact there and he immediately made me less stressed about this major piece of moving across the country. He explained and educated me on how the process works, and made sure that he answered all the questions I had. He was so polite and took care of everything I needed.
He gave me choices to decide on, and gave me the plus and minus of each choice. When the time came for my car to be picked for a driver, he immediately contacted me by both phone and email. I really appreciated that every time he needed to get in contact with me, he emailed and called. He took care of special requests I had in determining when the car was going to be picked up.
He checked in and made sure I had the phone numbers for the dispatch and driver, and that they had my contact information, so that I could track my vehicle as it was shipped.
As someone who deals with complaints and customer service as a part of my job, I pay very close attention to the kind of service I get, the knowledge of the person selling me something, and the overall experience. I appreciate the importance that good customer service has on the impact of a purchase.
There are many companies to choose from, and I did a lot of searching and researching before choosing AmeriFreight, They do stand behind what they do, and their treatment of customers is top notch. I wish I had another car to ship, because I would use Bob and AmeriFreight again in a heartbeat. (more)
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Sent : 06/13/13 ,01:39:59 AM
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Submitted by
Liz
from
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Subject
: great job
Transport sedan from MA to UT. Was able to work around my tight schedule for pick up. Car was just as I had left it. Easy process. (more)
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Sent : 05/23/13 ,21:04:59 AM
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Submitted by
Jary Du
from
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Subject
: Excellent service
Very excellent service, picked up on time and delivered on time. Jorge is very responsive and helpful. Strongly recommended to other people and I will use it again for my next car delivery.
(more)
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Sent : 05/22/13 ,13:01:39 AM
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Submitted by
Raj
from
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Subject
: Broker act as broker
I was very happy after initial discussion compare to other broker about transperancy.I wanted to make sure best delivery as I wanted to move my brand new car(8 month old) I was informed more information as i was new in this business. I was informed that we take care for minor charges up to 300-400$ if you find even after inspection initially.
After order, i was informed carrier has 99.96% good rating so i said to start, carrier didn't pickup car on time, Agent from AmereiFreight don't care once you pay so i have to call him about status and - -. He said will keep eye on but never got call.
worst part begin now,Carreir had one broken car when he came to deliver mine not sure what happened on the way. i got my car very dirty and in the night. i have inspected my best and didn't fine anything. I signed report and paid to carrier. I realize my TMS light was on , down the bumper 10 scratches where carrier hook the car during travel. I immediately called driver and agent and informed them. As usual agent didn't pick up the phone so emailed him. Next day no reply of email and no call even i left voice message. I tried different number (office) and asked to transfer so found agent was there only. Discussed situation again even i have sent email with photo of scratches, Honda dealer said 450$ to fix it. I got redirection to carrier insurance which says 1000$ deductible and not possible as i missed during inspection. They forgot about initial promise.
(more)
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Sent : 05/17/13 ,17:25:21 AM
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Submitted by
bala
from
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Subject
: Low in price and Best in service
First of all I would like to say thanks to AmeriFreight and PNG Auto Transport company for delivered my car safely without any damage. I was quoted in several companies in online and Amerifreight provided me the best price to ship my car.(This is the best of all 895$, rest of all are morethan 1100$. Immediately i contacted Bob Turner and discussed about my quote and he didn't increase a penny on a quoted amount and he find a carrier for me as promised in 5-7 business days. Truck driver asked for little higher amount than quoted i.e. 950$. I was accepted and i realize that it's worth paying that extra money because he delivered my car in exactly 2 days after the pickup. If i need to ship my car in future without any second thought i will use Amerifreight service. Thanks BOB! (more)
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Sent : 05/07/13 ,22:20:50 AM
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Submitted by
Walter
from
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Subject
: very satisfied customer
Did everything as promissed. Droped off the car a couple of days early.
Very professional. Everything was explained and layed out up front. No surprises!
I would recommend this company any day. (more)
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Sent : 04/09/13 ,12:08:00 AM
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Submitted by
Vera Vandendries
from
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Subject
: Good Experience
I was happy with the service provided by AmeriFreight. Shipping my car across country was a new experience. I didn’t know what to expect; fortunately the agent explained the options and steps involved. Communication was good. He called me back in a timely fashion when I called. I know that he worked hard on my behalf, especially that the pick-up and drop- off was out of the way. The car arrived on time and in excellent condition. The driver was friendly and nice. I knew that my car was in good hands. I would not hesitate to use AmeriFreight again. (more)
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Sent : 04/04/13 ,21:39:58 AM
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Submitted by
Kyle
from
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Subject
: Car transport
The ameri frieght company was very easy to talk to on the phone. Quick to return calls. Quick pick up and delivery. Friendly and reliable service. (more)
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Sent : 04/04/13 ,00:45:49 AM
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Submitted by
Rod
from
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Subject
: 62 Nova Transport
First off let me say that AmeriFreight, and Bob in particular, were not only knowledgeable and worked hard to transport my car but never did they push any sales pitch or try to up-sell any products. I purchased my classic out of state and needed it to be transported, hoping to save a few dollars I went with the economy pricing. While this may work if you have the time, let me tell you, save yourself the hassle, the time and a friend willing to garage your car - go with the preferred or express rates and you will have your car picked up and delivered in no time. While I expected it to take a while to be delivered, I was pleasantly shocked when the carrier called two days early to inform me that they would be delivering the following morning. Everything was as it should be, dirty and grimy (that's ok, it's what you expect on open transport that somehow flew across the country) but I was in for a shock. My car had a window that would not roll up when I bought it. My friend tried to cover up the window for transport but the transport company went above and beyond - they got the window all the way up, secured it and insured that the inside would be properly protected for the long haul. All in all, I couldn't have been more pleased. (more)
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Sent : 04/02/13 ,21:55:53 AM
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Submitted by
Quiana
from
:
Subject
: AMAZING experience
I was nervous about shipping my brand new truck half way across country so I googled a bunch of places. I went on the Better Business Bureau's website to check out AmeriFreight and saw they had an A rating. I requested a quote and Graham got right back to me. I called him and he was one of the most honest business people I've ever dealt with. How could you not trust someone with a $100,000 vehicle when they are so honest. I would definitely recommend and use them without question. Thanks AmeriFreight!! (more)
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Sent : 04/02/13 ,15:24:04 AM
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Submitted by
edwin schultz
from
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Subject
: very helpful
i have ben in the trucking business for 35 years and your man in cal was very helpful and follow throuth to the end thank ypou very much i will use american again ed (more)
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Sent : 04/02/13 ,14:18:54 AM
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Submitted by
Alea
from
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Subject
: Pleased!
Everything went great! Graham Turner was very professional and determined to get my vehicle shipped in my short time frame. Overall my car got here safely and in s shorter time frame than I expected!! I'm very pleased overall! (more)
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Sent : 04/02/13 ,12:53:23 AM
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Submitted by
Dejan
from
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Subject
: Summary
If you ever need this kind of service, these guys are the best! Very professional service, they delivered my car two days earlier then I was expected! (more)
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Sent : 04/01/13 ,23:49:09 AM
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Submitted by
Ted Law
from
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Subject
: The FAST and the DEPENDABLE
Great service from Jorge at Amerifreight! I called in response to an email quote that they gave me. He gave me the details and instructions. Within 29 minutes (I have the record on my phone) he called me back with a carrier, shipping details, times, and the driver review, which was 100% over the last 6 months. After the car was picked up, Jorge gave me another call and handled communication for me. I would use Amerifreight again and would recommend them without hesitation. (more)
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Sent : 04/01/13 ,19:00:31 AM
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Submitted by
from
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Subject
: Best service
I was concerned about transporting my car as I was flying the next morning to California. Amerifreight found out a transporter urgently and everything was done within 2 hours. The driver showed on time and picked up my vehicle within couple of hours. In CA the vehicle was delivered on time.
Thanks a lot!
The service was great! (more)
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Sent : 04/01/13 ,15:10:04 AM
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Submitted by
Corey Johnson
from
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Subject
: Excellent!!
I didn't know what to expect at first but was pleasantly surprised with the outcome. I dealt with Graham who was very knowledgeable about the whole process and explained all of my options in great detail. Graham kept me informed with frequent updates and even put me in contact with the driver so I could receive updates from the driver on his location and estimated time of arrival. I was very pleased with the overall process. (more)
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Sent : 04/01/13 ,13:27:21 AM
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Submitted by
from
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Subject
: Long move made easy!
I called Amerifreight due to the good reviews online and did not hold back in calling them. Bob was very detailed when he explained the quote. I was very stressed out at first when I placed my order almost a month before my first available pick-up (yeah because it was a long move!) and had not received a call a week before the said date, but Bob really took care of everything even up to the last minute and was great! The price was reasonable but my car was picked up a day late but was delivered on time. Upon arrival no damages were noted. I would recommend this company to my friends who are moving long distances.
(more)
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Sent : 04/01/13 ,01:41:13 AM
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Submitted by
Ally
from
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Subject
: Awesome experience!
I was worried about shipping my car based on bad reviews of other companies. Amerifreight was a great experience and put my fears to rest. Car was picked up early and delivered early. I would highly recommend this company and Jorge was awesome explaining every detail! (more)
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Sent : 03/30/13 ,13:01:10 AM
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Submitted by
Dave
from
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Subject
: Easy !
I called one number, they did the digging around for the best price and it was done. Easiest car shipping experience I've ever had. Communication was great and everything was explained clearly before I agreed. The last company I used changed the price and wouldn't off load until I paid them an extra $150 even though I had the contract in hand. (more)
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Sent : 03/29/13 ,20:38:38 AM
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Submitted by
Patrick W
from
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Subject
: Amerifreight Car Move
I called Amerifreight to arrange transport for a SUV from Ohio to California. Bob was great to work with and he worked quickly to find a carrier to move the SUV. The SUV was picked up on time, even with bad weather, and brought to my home in California. Bob explained the process and kept me informed as the process moved along. I am very happy with Amerifreight and would use them again to move a vehicle. Thank you Amerifreight and Bob. (more)
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Sent : 03/29/13 ,14:07:05 AM
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Submitted by
James P
from
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Subject
: Great Service
Did not have to worry at all - very friendly. They picked up my car immediately and the drop was done in a timely manner. Everyone was friendly and the entire process was easy. (more)
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Sent : 03/28/13 ,18:40:12 AM
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Submitted by
Kumar
from
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Subject
: Excellent Service
Had an excellent service with my contact Graham. He was efficient, knowledgeable. The transport company was prompt on time to pick up my car and delivered a day earlier. (more)
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Sent : 03/28/13 ,18:13:35 AM
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Submitted by
Warren Schilke
from
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Subject
: NC to WA
I was completely satisfied from the beginning quote to the delivery of my car in Washington. The agents, especially Jorge, were very helpful and kept me informed during the entire process. Everyone was honest and upfront, there were no surprises. The shipper was on time to the minute for the pickup and early for the delivery. The car was not damaged in any way and I would recommend and use AmeriFreight again. (more)
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Sent : 03/28/13 ,17:28:21 AM
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Submitted by
Wade
from
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Subject
: Great and Professional!!!
They handled my 1975 Pinzgauer 710M with great care and professionalism. It arrived on time and with no damage. I will use them on my next vehicle purchase!!! (more)
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Sent : 03/28/13 ,12:41:29 AM
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Submitted by
eliza
from
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Subject
: transporting a car is easier than you think!
This was my 1st time transporting a car and it was so easy. It took 10 days for Amerifreight to find a carrier, the carrier picked up the car 4 days later, then delivered it from NY to CA in just 4 days. Amerifreight staff were knowledgeable and connected me to a great carrier. (more)
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Sent : 03/27/13 ,19:55:21 AM
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Submitted by
Sandip
from
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Subject
: No hassle No Tension..Only peace of mind
After reading all the reviews, i decided to contact AmeriFreight. Being a first time car shipping customer, i was nervous and feeling insecure about the whole movement. When i talked to Bob, i felt good and confident. I didn't even contacted or got a quote from any other company. The whole experience is unexpectedly great. Driver picked the car a day early and dropped 4 days before the delivery date. I need not to contact driver between the car shipping or worried about the car. I will recommend it to all my family and friends. It was a awesome experience..Thank you AmeriFreight. (more)
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Sent : 03/27/13 ,13:22:47 AM
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Submitted by
from
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Subject
: Average experience
A little frustrated with lack of agent response after deal made. Trucking company did well, a little late due to weather, but transport still quite fast. (more)
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Sent : 03/27/13 ,11:46:39 AM
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Submitted by
Jerry Rowell
from
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Subject
: Delivery of Car
Overall experience satisfactory!! Drivers need to be a little more professional when arriving in customers neighborhood. Would use again. That is all I have to say.
(more)
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Sent : 03/27/13 ,08:34:39 AM
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Submitted by
Allison Thigpen
from
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Subject
: Would use again
This was the second time we used Amerifreight. They did fine and would recommend them. Car was available on Monday, was picked up Tuesday and delivered on Friday. Process was easy. (more)
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Sent : 03/25/13 ,17:58:37 AM
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Submitted by
JW Edwards
from
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Subject
: AmeriFreight is the Best
Outstanding! Very fast, professional, and priced much better than the competition.
I would recommend Ameri Freight to anyone who needs to move a vehicle! Call them first!!! (more)
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Sent : 03/25/13 ,15:25:12 AM
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Submitted by
Karla Orr
from
:
Subject
: Experience with AmeriFreight exceptional!
AmeriFreight was an amazing company to do business with. Jorge with AmeriFreight went out of way to explain costs and the entire process. I have not shipped a vehicle and was skeptical of the process. The cost was reasonable (725) and AmeriFreight located an awesome driver. The driver was friendly and personable. The price was exactly as quoted with no hidden fees. Jorge checked in with me and the status of my son's vehicle from beginning to end. The driver personally called me when he delivered my son's truck to him. I can not say enough positive things about my experience with AmeriFreight. Doing business with AmeriFreight was like entrusting my vehicle with a longtime friend! I would definitely use AmeriFreight again and recommend them. Thank you for your exceptional service! (more)
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Sent : 03/25/13 ,14:09:14 AM
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Submitted by
Wayne
from
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Subject
: Great
The broker is very kind and honest. The inquires and concerns were well-addressed. Reply calls and emails were immediate to help further secure the shipping experience. Would definitely use Amerifreight again if I need to get my car shipped around the country!
(more)
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Sent : 03/25/13 ,14:03:16 AM
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Submitted by
Laila
from
:
Subject
: Totally painless
Graham was a big help lining up my auto transport as I had shifting dates and addresses associated with my relocation.
The carrier came to apartment complex prepared ahead of time, knowing that the truck would not fit on property access ways, so with only 5 minutes of my time had picked up my car on a small transport ZERO hassles.
Upon delivery, the driver called 4 hours out and then again 1 hour out so i had time needed. Again - truck unloaded across the street and THEN the driver called - all total another 5 minutes.
Graham promptly followed up to confirm that everything was fine. Other than 3000 miles worth of winter road grime the car was exactly as it had been on pickup.
This was very very painless - and I thank Graham and Amerifreight for making this happen.
(more)
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Sent : 03/25/13 ,13:52:48 AM
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Submitted by
KIM
from
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Subject
: COAST TO COAST
BEST EVER. NO PROBLEMS. I HAD NEVER USED A TRANSPORT COMPANY EVER, THIS WAS FIRST TIME. IT TOOK A LOT OF TRUST FOR ME TO HAVE SOMEONE BRING ME A CAR I HAD ALREADY PAID FOR AND NEVER SEE BEFORE. BUT THE COMPANY WAS GREAT AND IT WAS AN EASY TRANSACTION FOR ME AND EASY IS GREAT.
THANK YOU AMERI-FREIGHT (more)
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Sent : 03/25/13 ,11:09:26 AM
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Submitted by
LeRon Hromatko
from
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Subject
: Ameifreight review
We were pleased with the overall experience with Amerifreight. They didn't hesitate to do everything they could to attract a driver when it took longer than expected to find one. Both our pickup and dropoff points were a little inconvenient and some nasty winter weather at the time. Bob was very helpful and informative as we had never dealt with shipping a car before. (more)
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Sent : 03/23/13 ,17:52:07 AM
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Submitted by
RB
from
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Subject
: God job
Good job. The truck driver did not call 24 hrs out. On the day of pickup I called amerifreight and they were quick to get a hold of the truck driver who then called me back within the next 10 minutes. He was on time for pickup and drop off. No real problems and my vehicle was not damaged. (more)
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Sent : 03/23/13 ,16:30:16 AM
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Submitted by
IanB
from
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Subject
: Perfect!
Straight forward and easy to do. Graham explained the process by which AmeriFreight would find a carrier and get my car to me at the earliest agreeable opportunity.
(more)
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Sent : 03/23/13 ,00:21:43 AM
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Submitted by
B. Tepper
from
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Subject
: Auto Transport
Amerifreight did a good, on time job of transport. They transported vehicle from Denver Colorado and dropped off at Port in Los Angeles. Matson did the transport from LA to Honolulu. (more)
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Sent : 03/22/13 ,15:11:09 AM
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Submitted by
BJ
from
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Subject
: Glad I used AmeriFreight
I was hesitant to ship our car across the country (from TX to Massachusetts), but Bob at AmeriFreight made it easy and painless. Bob was very clear about the process and walked me through every step. In addition, we ended up paying half of what we would have paid had we shipped the car with our moving company, so it was a great value. Overall, we had a very positive experience, and I highly recommend using AmeriFreight if you need help getting your car from point A to point B. (more)
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Sent : 03/21/13 ,16:43:39 AM
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Submitted by
George Soublis
from
:
Subject
: Tried the rest now go with the best, AmeriFreight on time and honest
I needed to ship a vehicle from Maryland to Georgia and did a quick search on the internet to get some quotes. After my inbox was bombarded by a ton of quotes and people offering to move the car further than what I originally requested I decided to narrow my search. I received three specific quotes each within $50 of each other and finally decided on a company with a very catchy and seemingly honest name. I was about to hit the send button when something gnawing in the back of my head told me to go back online and review. Boy was I glad I did this, although the company was 5 star rated and had 4 formal reviews I realized very quickly that they changed their name. Further review of the orginal company name yielded so many poor reviews that my computer immediately crashed, no lie.
After the laptop cooled off and cranked back up I performed a review on top rated transporters and came across AmeriFreight. I cannot stress how pleased I was working with Graham Turner. He kept me informed consistently throughout the entire process. He even had lined up a couple of transporters far in advance of my needed move date.
I do have to say although the seller of the vehicle had strict guidelines of which days and what time the vehicle could be picked up, Graham worked relentlessly to line something up that would appease both of us. The car was picked up by the transporter on the date and time that was specified. No games, no delays, just pure honest hard working people picking up the car when they said they would.
Would I use AmeriFrieght again, absolutely! The individuals that picked up and dropped off the car were extrememly professional and kept me informed and got it to Georgia in less than a day. Was it a little more expensive than the other quotes I received, yes by a little, but I definitely got what I paid for and could not be happier.
I would highly recommend AmeriFrieght to anyone looking to have a professional company that does not play games and delivers as promise. Top teired company that I would recommend to anyone. Ask for Graham, he will make it happen! (more)
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Sent : 03/21/13 ,16:26:17 AM
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Submitted by
Ivan
from
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Subject
: Late and Expensive, but honest
I had to move the 15-yeas old Toyota from Toronto to SF Bay area.
Canada to USA moves are very expensive, so I crossed the border and parked the car on the paid parking lot in Buffalo where it had to be picked up by the driver. All was arranged in advance.
After two weeks of waiting none of the drivers were ready to deliver the car, so I was advised to add $100 and 2 days later another $100 to the original contract price. That worked and the car was delivered in just 3 days.
Overall I waited 21 days from the day I parked the car and paid about 20% more than initially agreed. However it might be just my bad luck. Bob Turner from AmeriFreight was responsive, explaining the situation clearly and honestly. I am not sure if would use their service again or not. (more)
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Sent : 03/21/13 ,12:47:16 AM
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Submitted by
simon
from
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Subject
: Not Bad
They are not bad. They explain how this processing work. So, at least I get idea what is going on. Bottom line, they are not the carrier. They are just brokers who put your bids(price) to system and get some portion of the price. (more)
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Sent : 03/21/13 ,10:54:46 AM
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Submitted by
Larry Ruess
from
:
Subject
: Awesome, Best Bet
The Broker Explaned the options with detail And understanding. Had to fly to New Jersey Sat to make sure the car was able to drive. Bob called friday to tell me the trans port would pick up on the monday. Had a flight going out tuesday morning. I had paid for a three day window and Bob maide sure I got it on the day I wanted. I would use them again without question. Stress free experiance. (more)
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Sent : 03/20/13 ,22:11:01 AM
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Submitted by
from
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Subject
: delivered right on time with a woof
Needed to get my Ford Escape from the Bay Area in CA to Boston MA. I could have flown across the country ($200), drove myself across the country through two snow storms (1 week, $600 in gas, $400 in motels, etc), missed work, missed my dog and cat, missed my fiancee, missed a week of my life. No sir! For less than the cost of driving it myself, AmeriFreight arranged to have my beloved first car shipped across the country with no fuss and almost no work on my part--now that is what I call a deal. Not only did my Escape arrive in crowded downtown Boston earlier than I expected and in good condition, the friendly delivery driver let me say hello to his beautiful two dogs in the back of his cab, both of whom greeted me with a hearty chorus of woofs. Talk about service! Book with these people, you will not regret it. (more)
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Sent : 03/20/13 ,18:25:08 AM
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Submitted by
Dhawal Chheda
from
:
Subject
: Good process
Good process. Was very happy with everything. No visible damage to the car for an open truck and cross country travel. Thanks AmeriFreight. Good process. Was very happy with everything. No visible damage to the car for an open truck and cross country travel. Thanks AmeriFreight. (more)
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Sent : 03/19/13 ,13:15:26 AM
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Submitted by
Andy
from
:
Subject
: Spectacular, Excellent, Amazing, Professional, a Breath of Fresh Air!
Moving from CA to NC I had a choice of shipping my car or driving it. After finding AmeriFreight's low rates (approx 400 less than another company I contacted) I decided to have the car shipped. I heard about AmeriFreight through a colleuge that had shipped two vehicles from NC to CA, so I decided to give them a try the other way. Since I had left CA early, they were happy to pick the car up from a friend, and provide me with the drivers cell phone number. Throughout the trip I was kept up to date by the driver via calls and text messages. The driver arrived in NC two days early and delivered my car in perfect condition.
I wouldn't hesitate to use Amerifreight again!
(more)
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Sent : 03/19/13 ,09:03:55 AM
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Submitted by
David
from
:
Subject
: I recommend AmeriFreight
My broker Bob Turner from AmeriFreight is very helpful and thoughtful. He spoted the available truck less a week with the best price. And whenever I have question and e-mail or call him. He is always response promptly. And I strongly recommend to use AMERiFreight to ship your car. And the driver is very polite and explain in detail. The car were delivered on time without damage. (more)
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Sent : 03/18/13 ,21:37:09 AM
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Submitted by
Rachel
from
:
Subject
: Amerifreight did great!
My car was picked up on time, transported and delivered in perfect condition, and even delivered early! No stress! Cost was made known up front and Amerifreight worked with me to find the best price. Very well done! (more)
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Sent : 03/18/13 ,16:49:42 AM
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Submitted by
M Smith
from
:
Subject
: Boring experience - which is a good thing
The short version is I was very satisfied with the service I got from AmeriFreight and recommend them.
The longer version…..I shipped a Lexus from Georgia to Washington state. I got my car within the time frame I anticipated (one month from initial contact to the car in my driveway; 16 days to pickup; 12 days in transit). There were no issues with the car when it arrived. I paid almost exactly what I estimated it would cost me to fly back east and drive the car out ($1350), assuming I didn’t put any value on my time.
Long version....Shipping a car is a leap of faith experience. There are a myriad of brokers all of which claim wondrous ratings on the various transport web sites. I spent a significant amount of time looking into Better Business Bureau ratings, transporter ratings, and reading ratings like the one you’re reading now. Even with all that, you’re left with an uneasy feeling disaster is about to ensue. I chose AmeriFreight because their BBB ratings were excellent, their transport ratings were good, and the reviews were reasonable.
When you look at the bids, you need to understand the broker is working to satisfy two conflicting desires. First, they need to bid high enough to get a driver to pick up the car (brokers do not own trucks). The broker only makes money if a driver accepts the load. Second, they need to keep the price low enough for you, as the consumer, to choose them. That’s a tough balancing act. At the end of the day, AmeriFreight didn’t get this quite right. Their bid was at the high end of all the bids I looked at, but despite that, no driver wanted the load. The drivers kept coming back wanting roughly $250 more for the load. I finally told the broker to offer $150 over the original bid, and a driver took the offer immediately. The lesson from this is that you can negotiate through the broker if the initial bid doesn’t seem to be enough to get a driver. This did not change the processing fee the broker took for the job. My broker at AmeriFreight was happy to do this and it worked fine. I have no complaints with this process.
I had two issues I needed to account for: 1.) The car was only accessible 8-5 M-F; and 2.) I would not be available for the pickup. There would be a proxy for me in Georgia. When I talked to AmeriFreight, I was assured neither of these would be a problem, and they weren’t. The driver coordinated with my proxy and worked within her limitations.
The reason I give them four stars rather than five are two-fold. First, almost immediately, the broker told me a driver had accepted the load and sent me an e-mail with instructions to contact the transport company. When I did, I was told they had talked to a broker about my car, but hadn’t accepted the load. This confusion was frustrating. After another nine days, that same transport company got the load, but also got $150 over what I thought was going to be the price. What this means is I got to see some of the back room negotiations that take place when I probably shouldn’t have. The second reason is I had to negotiate to a new price.
In reality, neither of these reasons are a big deal, just hassles. To me, five stars would have been warranted for pickup within a week of the original bid and at the bid price. You be the judge of whether this makes a difference to you.
I recommend AmeriFreight and would use them again.
(more)
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Sent : 03/16/13 ,14:49:21 AM
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Submitted by
Barry
from
:
Subject
: Good service
I called a lot of transport places and this one got my attention. He called me and told ms what was going on while i was waiting for a carrier. If it wasn't a phone call it was an email. I got my Honda in the same shape it was sent in. I would reccomend this company to anyone that is looking for a transporter. They are thebest. (more)
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Sent : 03/15/13 ,21:32:27 AM
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Submitted by
Ramon
from
:
Subject
: Review
I had a volkswagon jetta and a toyota hylander that were picked up on time and delivered on time without any problems or damages. I would use Amerifrieght again. (more)
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Sent : 03/14/13 ,07:45:53 AM
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Submitted by
Meghan O'Donnell
from
:
Subject
: FREIGHT BOSS!!
If I could sum up AmeriFreight in one word, it would be this: PROMPT! I specifically worked most with Graham and he was very professional, straightforward, and honest about every step of the process. It was immediately obvious that they work with a sense of urgency while being careful to be within the proper time frames presented to them. A plan and route was put into place PROMPTLY, I was always contacted PROMPTLY when changes would be made or action would be taken, and nothing proceeded without my say-so! I even hit a snag and had to cancel on them once and they still managed to keep at the excellent rate while working with my schedule change(s). I would definitely use this booking company again, no doubt!! I got my car in the shape it left Colorado in (save for some understandable dirt!) and never felt as though I needed to worry otherwise! AmeriFreight is a FREIGHT BOSS! (more)
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Sent : 03/13/13 ,20:54:46 AM
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Submitted by
Ben P
from
:
Subject
: Excellence in shipping
Mariposa LTD continues to have a great experience with AmeriFreight. Once I let my transport agent know my shipping locations, he is able to quickly give me a competitive quote over the phone or by email. This was the fifth shipment I have used AmeriFreight for and I have no doubt we will continue to use their fine services. (more)
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Sent : 03/13/13 ,15:44:30 AM
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Submitted by
Pasha
from
:
Subject
: OH to CA shipping
I had never shipped a car before and after reading some of the bad experiences people had with other companies, was very nervous about leaving the state ahead of my car. The entire experience was great. Their quote was in the ball park with most of the quotes I received, I was able to talk to a real person instead of booking online and all my questions were answered calmly and completely. I called Jorge Cruz several times as the dates grew nearer and he always called me right back and was always reassuring that it would happen exactly as promised. Even though I was in California, the car was picked up right on time and delivered to me exactly when promised without any problems at all. Do your homework about quotes, read reviews but if you don't have time - trust AmeriFreight - I couldn't be happier with their service!
Thank you Jorge Cruz !!!! j.cruz@amerifreight.net !!!! (more)
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Sent : 03/13/13 ,03:11:07 AM
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Submitted by
Dejan Dragas
from
:
Subject
: Excellent!
Everything was just perfect, they are proffesionals! I had my car shipped from Nevada to Iowa. I got it three days before scheduled date! :-) I recommend these guys to everyone! (more)
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Sent : 03/12/13 ,23:35:28 AM
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Submitted by
Angela Marie
from
:
Subject
: Thanks
I spent hours on line checking out companies to transport my vehicle from AZ to OH and using AmeriFreight turned out to be the right company for me. The price quote I received from AmeriFreight was the lowest of all the ones I received. When I made my first phone call to the company Graham was very nice and helpful answering my many questions. I called back the next day to make the final arrangements, again Graham answered all my questions and explained how everything was going to work. Within two hours I was contacted by a very nice driver which made arrangements to pick up my car in two days. He called me 30 minutes ahead of the scheduled pickup time to tell me he was on the way. He was very nice and told me he should have the vehicle in OH in four days. He called 30 minutes before he was going to be delivering the vehicle in OH. The vehicle arrived in good shape. I was sent several emails throughout the process from AmeriFrieight and when I called my messages were always returned. I called my insurance person, my mechanic and several friends and family to see if they had ever shipped a vehicle, I was very nervious about the process, no one I knew had ever shipped a vehicle. I would recommend AmeriFreight to anyone who asks me how my experience turned out. Keep up the good work Amerifreight. (more)
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Sent : 03/12/13 ,23:30:54 AM
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Submitted by
Bob Brady
from
:
Subject
: Great Military Transport
I needed to have a car transported ASAP from NW Washington State to Florida; it is hard to find two further points across the U.S.
I checked out many websites and BBB and this company came up #2 at the time. The #1 company didn’t have as many options for payment and was more of a hassle.
As I learned the process of transporting vehicles I realized that I could do it myself, but to me it was worth the price to ensure there were no hassles or learning mistakes since I needed the car to be transported ASAP.
The person that picked up the car was quick and accommodating. They agreed to pick it up at my residence but I live in a remote area so to my benefit and to the driver picking up the car’s benefit we met at a shopping center parking lot nearby, the transaction went quick and very smooth.
I was worried about the drop off point in Florida; it was going to the 7th Special Forces Group which is in a remote location with security needed to get on base.
Again, the person who had the car in transport called my Son and made local drop off arrangements around my son’s schedule.
The car was quite dirty from the trip but was in the same perfect condition as when we shipped it. We waxed the car prior to the trip and all the dirt easily hosed off.
The price was half of what I was quoted by the first company that I checked out, but not as cheap as many less advertised companies. I would recommend contacting this company directly for a quote. I made the mistake of putting my e-mail out on a “Bid†for all companies to give me their quote and many of the companies were relentless with the SPAM e-mails.
Pick a few companies and work directly with them for quotes, this company was the easiest to communicate with and quickest to respond, they also were quite up front about the business of vehicle transport which made my decision easier.
(more)
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Sent : 03/09/13 ,11:10:34 AM
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Submitted by
Huinan Liang
from
:
Subject
: Great service from Amerifreight
Amerifreight helped to arrange my vehicle transportation, and the car was delivered on 4th day after pickup instead of taking 10 days as planned. Great service. Will use again. (more)
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Sent : 03/08/13 ,20:12:48 AM
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Submitted by
Jason Nawara
from
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Subject
: Cross country with Amerifreight.
Needless to say, I was worried about my car being shipped 2200 miles west from Chicago to Los Angeles, but Amerifreight was a huge help, even in the ridiculously heavy snowstorm blowing through the midwest. The car arrived in Los Angeles a day late, but Amerifreight, the people actually driving the truck and I kept i near constant contact throughout the whole process, so it was relatively pain-free experience. Frankly I don't blame them, the weather was horrible.
My car was in perfect shape and even though I live on a busy street in LA, the truck was able to find a quiet cross street to drop it off. The people were extremely friendly and flexible, and if I ever had to move a few thousand miles away again, I would absolutely use Amerifreight. I'm really pleased with this whole operation. (more)
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Sent : 03/08/13 ,18:57:22 AM
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Submitted by
Sage Bauers
from
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Subject
: Cross country drive put no miles on odometer!
After reading up on car transport before an upcoming move (CA to VT, just about as far as you can go and still be in the USA), it became clear that it was an industry where 'deal' was pretty much synonymous with scam. At this point I just bit the bullet and found what seemed to be the most reputable and highly acclaimed company out there. Enter Amerifreight. The company was fantastic at providing me with all of the information needed and making it clear that that different pricing options also reflected probability of my car getting picked up. I was explained the brokerage system and how Amerifreight was an arranger and told exactly how much their fees vs. the shipper's fees were.
I wasn't on a tight schedule (international vacation in the middle of the move) so I started with the cheapest option available hoping that someone would bite. A month later when I was finishing up the vacation I called Amerifreight as a carrier hadn't taken the car yet. It was during the slow holiday season so carriers were few so we agreed to bump up the price a few hundred $ as it was getting imperative that I had my car soon. Within a couple days I had a carrier offer to take the car for $200 more than my original asking price with door-to-door service. Not too bad! The carrier arrived in VT a few days late necessitating that I rent a car for a couple days, but it was due to circumstances beyond their control and I don't begrudge them for it. That's life, ya' know?
All in all, Amerifreight helped me get my car from the southwestern most state in the country to (almost) the northeastern most. All while I was half the planet away in New Zealand, contacting them at weird times of the day and for only a couple spotty minutes at a time due to the international calling. It was also during a snowy holiday season. I'd imagine close to the most difficult shipment in the country to make. They always treated me courteously and new the details about the shipment.
If ever I ship a car again, I would unhesitatingly recommend them to anyone looking for a fair, honest broker. (more)
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Sent : 03/07/13 ,21:24:19 AM
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Submitted by
JENNIFER
from
:
Subject
: 10 STARS IN MY BOOK
OUTSTANDING QUICK AND PROFESSIONAL! I HIGHLY RECOMMEND AMERIFREIGHT TO EVERYONE. I USED ANOTHER TRANSPORTING SERVICE IN THE LAST YEAR AND AMERIFREIGHT'S SERVICE WAS FAR SUPERIOR. CALL GRAM HE WILL DO A GREAT JOB OF TAKING CARE OF YOU. THE TRUCKING COMPANY THEY USED WENT ABOVE AND BEYOND FOR ME AS WELL. I AM VERY PLEASED WITH THE SERVICE I RECEIVED AND WOULD DEFINITELY USE AMERIFREIGHT AGAIN!! (more)
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Sent : 03/07/13 ,10:46:35 AM
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Submitted by
Christopher Fromkin
from
:
Subject
: Shipment of 1986 Mercedes 300SDL
I am grateful for the care, respect and treatment I received from Jorge Cruz at Amerifreight.
Jorge phoned me numerous times advising me on the details and decisions to be made each step of the way. His calls were appropriate to the process and not pushy. He followed up with action on every promise he made. Jorge remained centered and supportive as we navigated through a very unexpected series of pickup and delivery mishandlings. Other Ameritrade staff were equally professional, understanding and reliable in handling my transport issues. This was my first time shipping a vehicle.
(more)
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Sent : 03/06/13 ,16:21:41 AM
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Submitted by
Hemi
from
:
Subject
: Excellent service
A car transportation can be a nice and easy with AmeriFreight, even if you are an international customer.
Bob was very pleasant and patient amd told me everything i needed.
We managed to overcome the distance and time differences.
The pick up window was tight but Bob made it and had it done with a great carrier too.
Car was delivered fast and safe.
Thank you, AmeriFreight, i will be glad to use your services in the future.
Hemi (more)
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Sent : 03/06/13 ,11:52:26 AM
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Submitted by
C. Hernandez
from
:
Subject
: Excellent Service
Great service!
Amerifreight provided quality customer service. We had one minor miscommunication, but
Graham, my rep at Amerifreight resolved the issue in an instant and even credited me $50
for the misunderstanding.
My vehicle arrived just as it left and the driver was a great guy as well.
I woud definitely recommend Amerifreight to anyone in need of transporting a vehicle. (more)
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Sent : 03/06/13 ,10:21:24 AM
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Submitted by
Cynthia P
from
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Subject
: SHOULD BE YOUR FIRST CHOICE !
SHOULD BE YOUR FIRST CHOICE !
Review:
Amer Freight was my FIRST choice after extensive research online and through friends who ship cars often.
Transporting my Mercedes across the country from CA to PA was very worrisome to me because my car is in pristine condition and I certainly wanted it to arrive the same way. Well, I got my wish and then some!
First of all dealing with Jorge at Ameri Freight was a pleasure. He was patient, thorough, told me what to expect from the carrier who would transport and best of all...we had a bid on it within 2 hours of posting!
I cannot say enough good things about the 2 men who transported my car. They arrived on time, were very professional, friendly and most importantly, delivered my car SIX days later in PA in perfect condition! I am a happy customer of Ameri Freight and recommend they be your
FIRST CHOICE to ship your car! (more)
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Sent : 03/06/13 ,01:56:58 AM
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Submitted by
Natalie
from
:
Subject
: Choose Amerifreight, they're top rate!
It was my first time ever shipping a car and I had to ship across the entire country, from WA to PA! Luckily, after much research I found Amerifreight and got my quote from Bob. Amerifreight is by far the best car shipping company to work with, their prices are very competitive, they always answer or get back to your calls very efficiently and Bob immediately took the time to explain the ins and outs of car shipping to a newbie like myself. This shows they really care about their customers and are honest business people.
The first company that was dispatched to pick up my cars turned out to be a flop after I found some bad reviews and Bob immediately took care of my worries and cancelled and found me ANOTHER company because I'm just a bit high maintenance and over-worry but he put me at ease and I felt I could trust him.
He found me a great carrier that were extremely friendly and helpful and even got my cars across the country early, in a little over 3 days! Amazing!! My cars were naturally a bit dirty but in perfect condition in every other way and I am beyond satisfied. Go with Amerifreight and be worry free! Your car is too important and there are too many low quality companies, Amerifreight is high quality all the way and you won't be sorry if you choose them! (more)
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Sent : 03/05/13 ,20:08:21 AM
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Submitted by
Sarah
from
:
Subject
: Amerifreight is the best transport company this side of the galaxy
I chose Amerifreight after researching several carriers for my vehicle. When I called and Graham answered the phone, the wilting flowers in my garden immediately came back to life, and my estranged mother appared at my doorstep, seemingly healthy and full of vigor. That was the first sign that Amerifreight was the right choice for me. As we continued our coversation, I explained that I was dirt poor, after having sacrificed most of my earnings to the Superb Owl of Regulon 7. Graham totally understood, and offered to find a carrier that would meet my dire financial needs. Graham did a fantastic job of keeping in contact with me throughout the week, and managed to locate a smuggler that could get my vehicle past the Imperials and safely to my home in Alderaan.
The driver of my vehicle was a pretty cool dude named Alex. Like, my little sister told me that he was really friendly, and she's a total punk, so you just *know* he had to be pretty rad to win her over. Anyway, when he called me to schedule pickup, he was nice enough to inform me that I was actually in a Matrix-like fake reality, and it was his job to tap into my subconcious mind and wake me up. After voraciously ingesting numerous substances of dubious origin at his request, I found myself transported into a world where I was a very tiny bug, and was surrounded by millions of crystalline entities folding inward upon themselves, simultaneously creating and eating space and time, stretching to the limits of my vision and comprehension. Still dazzled by the radical shift in my reality, I set off to discover my true calling as a multidimensional Calabi-Yau manifold. I wandered onward. The space I was in undulated, and breathed as though it was alive. Objects seemed to disappear and return elsewhere. The world stretched out and folded back upon itself so frequently that I found myself retracing my path in several directions at once, upward, downward, sideways. I encountered glowing beings who were attempting to communicate to me in a soft, slowly oscillating, droning buzz. The flowers were singing Led Zeppelin songs backwards! At some point, I found the kitchen, which was full of boxes of noodles, and something called "Pepsi". Having given most of my posessions to a concious singularity living in the oven who called himself "Tim", I sat down on the back of a large she-wolf, drank a "Pepsi" and (still surrounded by the psychedelic wonderland), began to meditate.
I delved into the deepest recesses of my mind. I moved past thought-identification, past time, past duality, past my egoic self. I found myself in the Vestibule of Forever, bathed in stillness, finally free of my worldly attachments. Suddenly, as if the silence changed its shape, my own voice cried out to me from the blackness: "As full and bright as I am, this light is not my own! A million light reflections pass over me. The mind identified with the self is mere illusion! You are me, and I am you. We are all one! Nirvana can be reached by any one at any time by living in the Here and the Now, in all its exquisite perfection!"
Reeling from my newly discovered purpose, I awoke into my human form, and found myself in bed. The phone was ringing. It was Alex, with my car!
So anyway, Alex ended up getting here with my car a full four days earlier than expected. I found that the car was in great condition, and there was no damage to the vehicle at all. I'm just so thrilled to have my car back! I really can't say enough good things about Amerifreight and Alex the driver. If you are looking to ship your vehicle, then look no further! 10/10! A (more)
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Sent : 03/05/13 ,19:10:35 AM
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Submitted by
Shari Novotny
from
:
Subject
: 'BY JORGE' !!!
I will start by saying this was such a smooth transaction, I cannot believe I even attempted to do this on my own. Everyone told me I was crazy to have a Bronco shipped across country, but thanks to Jorge from Amerifreight and Denton (driver), this was an amazingly simple process. I would do this again in a heartbeat!! Do not ever let anyone talk you out of achieving the 'unobtainable'! I am a single mother and I wanted an older Bronco, which just so happened to be across the country. I did not let this stop me. I did this all on my own and am so proud of myself for taking the chance. Jorge was wonderful and patient, especially with all my 'stupid' questions:) It was a great experience to watch the vehicle being unloaded on your own street. All I can say is that I am so happy that I picked the right transport company. Thanks so much again for an effortless transaction. (more)
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Sent : 03/05/13 ,18:17:23 AM
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Submitted by
Jeff J
from
:
Subject
: What a relief it is!
I struggled sorting brokers and shippers until I found Amerifrieght. They have a no BS web page and a helpful and responsive staff. The promptly arranged the shipping of my antique truck 1400 miles. Pickup and delivery was timely and everthing went without a hitch. (more)
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Sent : 03/01/13 ,15:10:47 AM
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Submitted by
Bob K
from
:
Subject
: Five Tons in Four Days at the Economy Rate!
Amerifreight did an outstanding job! I had a 9700 lb van break down 13 hours away from home and had to continue my trip in a rental. The rest of the trip and subsequent van repairs were costly. When I got home, I was hoping for a reasonable way to get the van home safely, without additional travel or driving.
Enter Amerifreight. Due to its outstanding website reviews, I went with Amerifreight. Jorge was a great coordinator -- despite my oversize van and choosing the economy rate, we got a driver lined up in 2 days, pickup in 3, and delivery in 4! The driver Terry made it through a ton of bad weather to deliver my car inside a week from the start of the process; I was expecting to have to wait 2 weeks.
The van delivery was the happy ending to a disasterous trip. The booking, transport, and price couldn't have gone any faster or better. I am very grateful I chose Amerifreight. (more)
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Sent : 03/01/13 ,14:29:26 AM
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Submitted by
peter
from
:
Subject
: First time user
I have never shipped a vehicle across the country before and this made it fairly easy. I was overall happy with the service and how inexpensive it was. (more)
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Sent : 03/01/13 ,11:41:43 AM
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Submitted by
scott
from
:
Subject
: Owner of car
Companies were easy to deal with and the cost was reasonable. Driver helped load the car onto my dolly. Delivery was early, but was not a problem. (more)
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Sent : 02/27/13 ,16:09:18 AM
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Submitted by
Paul
from
:
Subject
: Overall good experience
Some trouble from shipping company, but can't blame the broker. The only issue I ha was a deposit being taken and the behicle not being picked up. I'm still waiting for a refund. (more)
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Sent : 02/27/13 ,14:18:16 AM
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Submitted by
Derick
from
:
Subject
: Relieve the stress and pick AmeriFreight
The car transportation business is a shady business and I was happy to find Bob and AmeriFreight after contacting over 10 different businesses. Bob was the only one that explained to me what a broker was and how the process worked. He told me AmeriFreight only used top rated carriers and explained the differences between the service tiers and how the transport rate is determined.
Don't be lured into anyone telling you to provide up front money, I can't provide a strong enough recommendation for using AmeriFreight. They were always available, followed through with their promises, and the carrier that picked up my car was top notch. If you are anything like me and worried about your car being transported across the country, use this company and stress on something else. You can count on them. My Lincoln showed up in Texas after only two days without any issue. (more)
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Sent : 02/27/13 ,00:28:12 AM
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Submitted by
steve williams
from
:
Subject
: BOB's the BEST !!!
Bob Turner was very helpful and courteous! He managed to get a reputable carrier to get my car that was inoperable. He will go the extra mile for you !! I personally recommend Bob- give him a call if you want it done right the first time! Top rated !! (more)
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Sent : 02/26/13 ,18:51:19 AM
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Submitted by
Greg Lassiter
from
:
Subject
: Great Service
Our experience with Ameri Freight was excellent. From the first phone call to Bob to get a quote and to learn about how the shipping process works was a informative, helpful learning experience.Bob walked me thorugh all the steps including your insurance and how Ameri Freight screens the drivers for the customers. The price we felt was very fair when you are talking about cross country transporting. The estimated time of pick up was very quick and the delivery time was ahead of schedule, which I was very happy about. I would recommend Ameri Freight to anyone who has a vehicle to deliver ANYWHERE.Thank you for the great service. If I have to do business in the future, you are the company that I will do business with.Greg Lassiter
(more)
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Sent : 02/26/13 ,18:41:05 AM
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Submitted by
Denise
from
:
Subject
: Excellent Job
Driver very hard working and professional. He never made me fill uncomfortable as a woman doing business one on one. Would recommend to anyone for job done as described and in a professional manner. (more)
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Sent : 02/26/13 ,17:41:53 AM
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Submitted by
Jianhong Hu
from
:
Subject
: It's a great experience
We needed to ship one of our cars from Florida to Texas. I called around and made several quotes. The price for this one was quite fair. Jorge helped me find the driver. The driver picked up the car right on the day it was supposed to be. The next day, we drove the other car to Texas. It took us two days to arrive our destination and our shipped car arrived at the same time! No damage at all. We are very happy with the service. (more)
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Sent : 02/26/13 ,16:53:04 AM
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Submitted by
Gloria
from
:
Subject
: Excellent service
AmeriFreight did a great job. I was very pleased with my experience with them. They were very professional and my car was received in good condition and on time. (more)
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Sent : 02/26/13 ,12:55:01 AM
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Submitted by
Kuang-Jung Chang
from
:
Subject
: IN to CA
It takes a total of 1100 to ship my car from IN to CA and 20 days from the day I ordered to the day I actually shipped it. The shipping time is pretty fast, from Tuesday noon to Friday night. The car arrived without damage except the car is very dirty. (more)
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Sent : 02/25/13 ,20:57:04 AM
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Submitted by
London-Sylvester
from
:
Subject
: NY-Houston
Great experience with Amerifreight...Jorge was very attentive, courteous and knowledgeable. Reality is you pay for what you get and this company provides a variety of options to choose from that fits into the time frame that is best for you. We were in a rush and opted for one of the expedited options, not only was our car picked up on the first day but it was delivered right on time. Jorge and the transporter made sure we know how far away the car was from its destination and even told us the approximate time of arrival in the Houston area. Suffice it to say we entrusted our brand new $60 thousand dollar car to be shipped via Amerifreight and it was a professional and successful endeavor. I would definitely use this company again (more)
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Sent : 02/24/13 ,20:32:34 AM
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Submitted by
Paul
from
:
Subject
: Low price, great service!
I contacted Graham about three weeks before I absolutely needed the car to be shipped, and he agreed to attempt to find a carrier willing to take the car for a lower than market price. With just a few days to spare he found a carrier, and we got it done! On time and fairly priced. I would definitely work with Amerifreight again if I needed a car shipped.
He was upfront about the service being provided and what I would get for it.
I am giving one star less than the maximum because there was a short period of time right before he found me a carrier when he did not respond to phone calls, however I am sure he got to it as soon as he could.
(more)
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Sent : 02/24/13 ,00:25:49 AM
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Submitted by
Woodrow
from
:
Subject
: Superb! Auto Transport Service
Bob Turner and AmeriFreight are the greatest! We contacted Bob to have two vehicles shipped from the east coast to the west coast. He gave us a great first class pickup and delivery quote, and he delivered as promised with an excellent carrier to make our coast to coast auto transport experience go extremely smooth and in a very timely manner. We would use AmeriFreight again and would certainly recommend AmeriFreight to anyone needing vehicle transport interstate or across country.
(more)
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Sent : 02/23/13 ,22:17:40 AM
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Submitted by
Mihail Danilov
from
:
Subject
: Excellent Service
Really good job everybody, good customer service and very satisfied with the delivery, thank you very much!!! (more)
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Sent : 02/22/13 ,22:45:01 AM
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Submitted by
Woodrow
from
:
Subject
: Superb! Auto Transport Service
Bob Turner and AmeriFreight are the greatest! We contacted Bob to have two vehicles shipped from the east coast to the west coast. He gave us a great first class pickup and delivery quote, and he delivered as promised with an excellent carrier to make our coast to coast auto transport experience go extremely smooth and in a very timely manner. We would use AmeriFreight again and would certainly recommend AmeriFreight to anyone needing vehicle transport interstate or across country. (more)
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Sent : 02/21/13 ,20:24:44 AM
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Submitted by
C Plymale
from
:
Subject
: Auto Transport
Everything was fine. There were no complications. It cost 150 more than the initial quote but I just wanted it to happen. However Iwas satisfied with the service and the job the did for me (more)
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Sent : 02/21/13 ,14:51:56 AM
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Submitted by
from
:
Subject
: Delivery Time
I would like to say that the delivery time was longer than originally scheduled due to very bad weather. It took a few extra days but the Jeep made it in good condition. (more)
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Sent : 02/21/13 ,13:25:52 AM
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Submitted by
Tim
from
:
Subject
: Better than expected
I strongly recommended AmeriFreight, at least to transport your car. Mine was transported from North Carolina to California, I have to pay extra because the car was not running, the battery was dead (for over 1.5 yrs). The quoted price was very reasonable compared to others that are $200 cheaper but the car was never pick-up. I was skeptical at first, but they'd delivered as promised... and beyond my expectation.
The driver call 2 days ahead of the pick-up day and arrived on time, very professional and have lots of knowledge about cars, promptly answer all of my questions and concerns. He'd promised 10 days delivery and surprisingly it only took 7 days, and the car condition was as good as it was at pick-up.
Overall, it was a pleasant experience, I will definitely use them again and strongly recommend other to try with confidence. (more)
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Sent : 02/21/13 ,00:34:17 AM
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Submitted by
Vladimyr
from
:
Subject
: Patience is a Virtue~Glad I waited
Well after having to spend sometime searching the web and receiving phone calls for a suitable company that would take their dealing with customers seriously and in a professional manner. I found Amerifreight through several carefully read reviews I decided to go with them. I spent over 2 weeks dealing with other companies asking questions about pricing and what type of carriers to use. I filled out the app and Jorge responded right away. I wasn't sure if I was going to have another back and forth ordeal, but he took the time and explain to me everything that i need to know. The process it takes finding a carrier that is willing to pick up and deliver the car. It took sometime but Jorge always assured me that he'll continue to work around the clock to make sure he finds me one. The original amount was 945 I thought that was a bit of a bargain comparing to what others had offered. I after a few days I called Jorge to go up to 1100 and wait to see if anyone would respond. Well two carriers did but one wanted about 1500 and the other 1700. I wanted to give up but Jorge assured me he can one around the price I posted. So he called on the day he said he would and found a carrier that would pick up and deliver for 1200. The driver was very nice and professional arrived a day early as well. (more)
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Sent : 02/20/13 ,22:28:38 AM
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Submitted by
Sriram
from
:
Subject
: On Time Pickup and Delivery
Since this was my first move within US, I had many doubts. But the way Graham handled the whole show was amazing. He frequently contacted me to ensure that everything went on very smooth and I could get my car on time. Really appreciate the customer service that they provide.
(more)
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Sent : 02/20/13 ,12:34:27 AM
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Submitted by
John Albano
from
:
Subject
: Awesome Awesome Service
Absolutely the most professional service in any industry you are going to find from AmeriFreight and Graham Turner. Graham explained the whole process and everything went exactly as planned. AmeriFreight and Graham Turner was checking backing with us every step along the way.
We have already recommended AmeriFreight to 3 other friends or co-workers who need to ship their cars. (more)
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Sent : 02/20/13 ,00:17:50 AM
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Submitted by
Samantha
from
:
Subject
: AmeriFreight helpful
AmeriFreight was very helpful. Although my car was delivered early, I was not charged for the days my car sat in the lot after they reviewed my contract. (more)
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Sent : 02/19/13 ,20:07:00 AM
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Submitted by
Annette King
from
:
Subject
: Great Service
Staff and driver were extremely professional, polite and helpful. I have used them before and have never had problems. They are wonderful. (more)
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Sent : 02/19/13 ,14:48:43 AM
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Submitted by
Amy Chiang
from
:
Subject
: Great Service
The transport was excellent. Pick up and deliver on time, very fast response, great communication, very Friendly driver, and great service. Would and will definitely do business with again.
(more)
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Sent : 02/18/13 ,21:43:47 AM
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Submitted by
Monique
from
:
Subject
: FAST AND PAINLESS!
I am extremely pleased with the service given to me by AmeriFreight. I spoke with Jorge Cruz about my car needing to be shipped to California and a company bid on my car that day! My car was picked up the day after it was made available. My car arrived to it's destination within 2 days after being shipped. My car was returned to me in great condition and everything that was told to me was true. I am very happy and I would recommend AmeriFreight to anybody that needed their car shipped. I can definitely see why they have an A plus rating with the BBB.
(more)
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Sent : 02/18/13 ,20:47:55 AM
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Submitted by
Wendy
from
:
Subject
: I enjoyed the customer service
I have to ship my car from Houston to Philly. I called them early because I don't know if it will be picked up on time. It was picked up the next day, and the driver stored my car till I arrived to Philly. I thought the customer service was good. Bob, who helped me out from Amerifreight was very nice and patient. Overall experience was good! (more)
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Sent : 02/18/13 ,17:10:24 AM
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Submitted by
Jerry Ables
from
:
Subject
: AmeriFreight
My dealings with Graham at AmeriFreight were excellent--Calls were taken promptly and calls to check on me were numerous. I paid more than my original quote ( my choice) because of my time deadlines. The shipping company picked up on time and delivered my vehicle in same condition as it was picked up in. (more)
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Sent : 02/18/13 ,09:32:41 AM
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Submitted by
Jessie
from
:
Subject
: Keep Calm and Trust your Car to Travel On... Trust AmeriFreight!
I recently moved from Charlotte, NC to San Clemente, CA. Making that cross-country road trip in my vehicle was just not feasible. After estimating the cost of gas, lodging, and food along my 3,000 mile journey, the answer was simple; ship the car. I have heard mixed reviews about the auto transport industry, and after doing some research online, AmeriFreight had the highest reviews and best quotes. When I inquired, my agent, Graham Turner, was very up-front and helpful. He made sure he spelled out all of my options, and briefly educated me about how this process would work. I was convinced I chose the right company after Graham quoted me $795, and even threw in a Military discount. With every other agency quoting me retail price (>$1,000), I knew then and there AmeriFreight was the best option.
As I anxiously awaited the fate of my vehicle, Graham made sure he constantly updated me about the status of my order. Eight days after the car was available for pick-up, I got a call from Graham with an offer. It was higher than I was originally quoted, and much more than I could afford. Graham was very cooperative and understanding, and did everything he could to make get me a reasonable price. With a little negotiation, and pull from the agency, I was able to ship my vehicle for $845. I was very pleased with this price.
I received my vehicle in great condition, with a minor scratch under the front bumper. I suspect this occurred during loading and unloading, but it was nothing major. Considering my car had traveled 3,000 miles, if a little dirt and minor scratch were the worst that happened to it, that was alright with me. Quite frankly, it was expected, because those are the risks you take with any auto transport.
In the end, I was very satisfied with my experience with AmeriFreight. I will be happy to use them again in the future. I recommend you do yourself a favor, and trust AmeriFreight with your car and its cross-country journey! (more)
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Sent : 02/16/13 ,22:10:46 AM
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Submitted by
susan Honda
from
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Subject
: Good job guys
Thank you for the superb job. I would recommend this company to my friends and family. My car was pick up on time and delivered on time. No damage to the car and I definitely use this company again. (more)
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Sent : 02/15/13 ,15:12:54 AM
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Submitted by
from
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Subject
: Happy Client
I had decided to use AmeriFreight as my car shipping broker after looking through its great reviews, Graham did outstanding job for me to secure a reasonable price as well as dealing with the driver on behalf of me till the car got delivered safely.
I am very happy and truly enjoyed the whole smooth process, and would highly recommend people to contact Graham at AmeriFreight if they need to move their cars. (more)
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Sent : 02/14/13 ,14:14:34 AM
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Submitted by
Kathleen Aterno
from
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Subject
: Amerifreight
Amerifreight did a great job from beginning to end. The customer service rep, Jorge Cruz, was a pleasure to work with and the delivery was very prompt. (more)
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Sent : 02/14/13 ,10:03:31 AM
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Submitted by
Carla Blacquiere
from
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Subject
: Very Happy Customer
This was an unusual situation. I am from Canada nad had a client of mine stranded with a breakdown in Maryland. The repairs took some time and the client continued on on their journey.After the repairs were completed to their vehicle I had to transport the vehicle from Maryland to Arizona. Amerifreght took care of this for me. I was treated with the greatest respect and had all the confidence in them to help me with this si9tuation. Jorge was terrific to work with, and I thank him for all his assistance. He made this ordeal seamless. (more)
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Sent : 02/14/13 ,07:18:24 AM
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Submitted by
Patti
from
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Subject
: NEMO trip to Massachusetts
We were amazed with service we received from AmeriFreight. They can adopt the postal quote, because neither rain, sleet or snow delayed our car!
The first contact, for the quote, was with Graham. He was extremely professional and promptly posted our car which was booked on a truck within an hour, for the very next day.....hooray. His follow up calls were prompt.
Then I was contacted by the owner of the transport truck, David Shaw of Shaw Auto Carriers Inc. He was very informative about the timing and process, another professional experience.
That same day our driver, Mojo, made contact as well. The pick up, loading and car inspection went very smoothly the next day. Mojo spent the time to tell us his plans for the itinerary. Well Nemo reared his ugly head and we fully anticipated an understandable delay. Mojo kindly called us throughout the trip with updates, and proceeded with utmost caution. Amazingly he arrived on time, safely and he also worked the delivery into a time when my son was done with his seminar that day. What an awesome guy Mojo is.
AmeriFreight sets the benchmark for the rest of the industry!
(more)
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Sent : 02/13/13 ,19:30:05 AM
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Submitted by
Thai Tran
from
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Subject
: PEANUT BUTTER JELLY TIME!
Had the pleasure of working with Bob from Amerifreight to transport my car from Fremont, California to Chicago, IL. Called in, got a prompt response, the whole run-down about how things work, and then quickly booking a date and time.
The drivers came on time (whuddathunk?? Why can't Comcast do that... all they got is a Van, while this driver is on an 18 wheeler with 5 other vehicles...anyways) and carefully loaded my Snow-white (yes, that's what my wife called her car) and off it went! There was a snowstorm going on in the east coast so I didn't expect the driver to get there on time, but lo and behold, he actually made it... and early, too!
I am impressed with the level of service and will not think twice about who to call in the future for my vehicular transportational need! (more)
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Sent : 02/12/13 ,19:22:09 AM
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Submitted by
Gisela Moll
from
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Subject
: That was easy
I've never shipped a car and was totally at a loss how to go about it. I believe his name was Carlos (if memory of an elder lady still serves correctly) explained everything in detail to me, kept me informed through the whole process and was a great go-to person through the entire process. My car was picked up on time and delivered on time. It arrived in perfect shape. I would move with AmeriFreight anytime and highly recommend this company.
(more)
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Sent : 02/12/13 ,18:14:16 AM
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Submitted by
Anuj
from
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Subject
: I am glad to use Amerifreight!
I have yet to verify the condition of the car as I am still in NC while the car is in California however the service was excellent. Graham was very helpful and prompt and gave me the best quote amongst all carriers. The pick up was scheduled on time and communication was prompt. The driver kept in touch with me while the car was in transit and there were no issues reaching out to him. I will definitely use them again.
(more)
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Sent : 02/12/13 ,12:35:55 AM
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Submitted by
Sara
from
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Subject
: Great customer service!
I had the pleasure of working with Graham, he was very polite and kept me informed through the whole process. We had some issues with a previous company and them not keeping in contact with me while trying to locate a driver this was not the case with Amerifreight and I'm very happy to have found them. Very Prompt and great coustomer service I would definitely use them again! Thanks Amerifreight!
(more)
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Sent : 02/11/13 ,10:03:20 AM
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Submitted by
Kyle Guilfoyle
from
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Subject
: Stupendous shipping
Amerifreight was great in arranging a carrier. They kept me updated, worked with my pickup schedule and found a carrier who could accommodate my pickup and even found another carrier when the first truck was involved in an accident that prevented pick-up. They were the best and most painless shipping experience I have experienced in 4 car shipments. Overall a first class experience. The carrier pick-up timing was not ideal at 1130 at night and drop-off at 1:30am but ultimately met my needs. The vehicle was in just as good a condition as it was at drop-off and the driver was super nice and kept me informed as to the status of the pickup. thanks for a great overall experience. i would highly recommend to a friend. Kyle Guilfoyle (more)
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Sent : 02/09/13 ,20:49:20 AM
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Submitted by
Joshua Korzilius
from
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Subject
: Amerifright = Ameri-Awesome
After making an inquiry online I was immediately contacted by the company. Bob was extremely helpful and explained in detail the process of shipping a car to include different pricing and delivery options. With his help I was able to choose the type of service that worked for me. My car was delivered a day earlier than I expected. The pick up agents were very professional and courteous. (more)
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Sent : 02/09/13 ,18:14:26 AM
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Submitted by
John
from
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Subject
: Dodge Ram
Graham stayed in contact with me the whole time and followed up with phone calls. I would use Graham again. Very personable and excellent customer service. (more)
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Sent : 02/09/13 ,15:56:04 AM
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Submitted by
Jesus C
from
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Subject
: Car Arrived Before I Could Blink!
I originally planned on using a popular competitor to ship my car from SD to CO because of their "almost-too-good-to-be-true" quote. However, after stumbling across this website and reading horror stories from people who waited weeks to get carriers assigned (if ever), that wasn't an option.
So... I contacted AmeriFreight, and they gave me a personalized quote that was about $200 more than the other company's quote. Jorge was very helpful and responsive answering my questions. He explained that AmeriFreight's quote was higher, because the car was being picked up from a rural location and they have to make a competitive offer to guarantee a quick pick-up.
I confirmed my order on Saturday 2/2, expecting my car to arrive in a week. Lo and behold, I get an email two hours later telling me they've assigned a carrier, and my car will be delivered on Tuesday!
True to their promise, my car arrived on Tuesday, safe and sound. The driver, Eric Spain, was very professional. He also took pictures of the vehicle prior to transport showing that dents/blemishes were pre-existing.
From start to finish, my experience with AmeriFreight and Eric Spain was exceptional, considering this was the first time I ever shipped a vehicle! (more)
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Sent : 02/09/13 ,15:10:19 AM
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Submitted by
Peter Hassialis
from
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Subject
: Car transportation
Everything went as planned. Customer service is prompt,helpful and to the point. Driver called adn talked with party as to his location and expected delivery. Excellent, reputable company and haulers. (more)
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Sent : 02/09/13 ,12:44:08 AM
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Submitted by
Mario Saltarelli
from
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Subject
: Took too long and cost more than estimated
Fair honest service. But it took 10 days to find a carrier to transport the vehicle, and then the cost was nearly 50% more than originally estimated. (more)
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Sent : 02/09/13 ,07:00:19 AM
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Submitted by
Anuj
from
:
Subject
: Excellent service
I have yet to verify the condition of the car as I am still in NC while the car is in California however the service was excellent.
Graham was very helpful and prompt and gave me the best quote amongst all carriers. The pick up was scheduled on time and communication was prompt. The driver kept in touch with me while the car was in transit and there were no issues reaching out to him.
I will definitely use them again. (more)
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Sent : 02/08/13 ,17:59:29 AM
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Submitted by
Pritam
from
:
Subject
: AmeriFreight -> AmNotaFraid!
I moved my car from Michigan to California. I was very tight on schedule and the agent really helped me throughout the process. Communication is very important in such cases and that is exactly what they did!
I am very happy about overall service. The driver also accomodated me when he was late by a 2 days he made sure I got my car the previous night [so only a day late].
I have another car to be shipped in March and I will be using AmeriFreight 200%.
Very satisfied! (more)
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Sent : 02/08/13 ,12:44:03 AM
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Submitted by
Kyle Guilfoyle
from
:
Subject
: My car
Amerifreight was great in arranging a carrier. They kept me updated, worked with my pickup schedule and found a carrier who could accommodate my pickup and even found another carrier when the first truck was involved in an accident that prevented pick-up. They were the best and most painless shipping experience I have experienced in 4 car shipments. Overall a first class experience. The carrier pick-up timing was not ideal at 1130 at night and drop-off at 1:30am but ultimately met my somewhat difficult pick-up schedule. The vehicle was in just as good a condition as it was at drop-off and the driver was super nice and kept me informed as to the status of the pickup. thanks for a great overall experience. i would highly recommend to a friend. Kyle Guilfoyle (more)
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Sent : 02/07/13 ,23:50:52 AM
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Submitted by
David W.
from
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Subject
: Amerifreight
Shipped car from Reno, Nevada to Cape Coral, Florida. Customer service representative was informative and knowledgeable. Communication, with both Amerifeight and truck driver, was professional and available for any concerns. (more)
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Sent : 02/07/13 ,17:13:15 AM
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Submitted by
Steve Pipkin
from
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Subject
: Amerifreight transport of my car
Amerifreight gave me the best bid and Graham was very honest about how pricing was performed. Britt Davis the truck driver stayed in contact with me along his route updating me on his time of arrival. He was a great guy and showed real concern about the care of the vehicles he was hauling careful not to drive down any streets that have trees along the sides that might scratch the cars. My experience from beginning to end was much better than expected. It was excellent. I wouldn't think of using another carrier. Amerifreight definitely earned my trus (more)
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Sent : 02/06/13 ,12:14:23 AM
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Submitted by
Rick G.
from
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Subject
: Amerifreight made an unfamiliar process easy to understand.
t was a learning experience made simple by the guy's at Amerifreight Car Shipping. Bob Turner, the west coast representative explained the entire process of the broker, don't let anybody promise you a pickup date until it's confirmed with the carrier. My carrier was professional, knowledgeable, timely,and thorough starting at pick up, and ending with delivery of my vehicle as it was entrusted to them. Overall, plan ahead, be flexible to get the very best rate. Thank you, Amerifreight.
(more)
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Sent : 02/05/13 ,23:08:09 AM
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Submitted by
welchie
from
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Subject
: amerifreight service was ok but transport was horrible
amerifreiights service was ok but the transporter that delivered my car was horrible. they where very rude and i saw them damage another car right in front of me. seeing that, who know what was done to my car in transit. as for amerifreight, the service was ok. took them 8 days just to find someone to ship my car and i kept having to raise the price. original quoted price was $645, by the time my car finally made it to my new home, i ended up paying $1000. i would use amerifreight again but only because i dont have a truck to transport my car myself. (more)
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Sent : 02/05/13 ,18:24:07 AM
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Submitted by
howard smyth
from
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Subject
: Ameri Freight
Jorge was very helpful with emails prior to pick up, and phone calls looking for prospective carriers. Shipping was at the short end of their estimate. (more)
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Sent : 02/05/13 ,17:28:37 AM
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Submitted by
Robin
from
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Subject
: Oregon Trail
Moved my family last minute to Oregon for new job. After my first carrier company failed to pick up my car or call me back - I picked Graham. He was able to fix the problem quickly and get my car picked up for the trex to Oregon. Excellent customer service. Will use again in June for another car. (more)
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Sent : 02/05/13 ,10:25:03 AM
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Submitted by
Tiwan Outlaw
from
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Subject
: Classic car shipped
I researched companies at least for a week and im so glad i went with Amerifreight. I dealt with Graham. My beauty arrived early and just like I last saw it. (more)
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Sent : 02/05/13 ,02:47:32 AM
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Submitted by
Annie
from
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Subject
: Good service
Overall I am pleased with AmeriFreight. They contacted me numerous times to let me know they were working on finding a carrier. One issue I had, is it took a month and a half for them to find a carrier. Once they had one, I was always informed of dates and times. Also the rate went up once they found a carrier, mine doubled.
(more)
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Sent : 02/04/13 ,17:50:25 AM
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Submitted by
R Shapot
from
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Subject
: Transport elsewhere at your peril
As a first time shipper I read many reviews on line before selecting Amerifreight. My primary contact person was Bob Turner. He was patient and professional in walking me through the process and letting me know what to expect. As a newbie shipper i was clueless and he could not have been clearer about the process. When my initial order did not attract a carrier he guided me through the process and was spot on in his advice on how to improve my offer. Not only was he generous with his time but given the nature of our situation was extremely generous with his support in finding a carrier to get the car to my soldier son quickly.
Once the carrier was found the pickup occurred as stated. Except for rush hour traffic and a snow storm (stuff happens!) everything was right on time. We had some communication concerns given my sons job responsibilities and the carrier was able to co-ordinate delivery as requested.
Could I have found another broker and saved a few dollars? If I had unlimited time - perhaps. Could the shippment have gone any better if I did? Absolutely not. When I must ship another vehicle will I look to use another broker to try to save a few dollars? Absolutely not?
(more)
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Sent : 02/02/13 ,14:35:27 AM
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Submitted by
Frank A Barbara
from
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Subject
: Great shipping company
I used this company in order to ship my brand new 2013 Scion FR-S. Unfortunately I waited so long to write this review that I cannot remember the name of the person I was in touch with but I had a small window to ship my vehicle because i got early military orders to Camp Pendleton, California. I was able to get my car picked up the same day that I contacted them. They told me it was going to take about a week to 10 days to get the car to California but it could be earlier. To my surprise after flying to California 3 days later and getting a Hertz rental I was contacted by the carrier saying that my car would be there the next day. I drove my rental car to the pick up point which was a little north of the hotel we were staying at. The carrier unloaded my vehicle and asked if I needed to return my rental. The driver happily followed me to the rental drop off point in his own vehicle and brought me back to where they had unloaded my car. By the time we got back his team had washed my car and were in the middle of waxing it. I paid the other half of what I owed the company and drove off a happy customer. Thank you so much for the quick turn around time and the outstanding customer service. I will definitely use this company again on my next military move. Thank you again.
(more)
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Sent : 02/02/13 ,12:28:03 AM
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Submitted by
JEFF
from
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Subject
: Fast!!
Honest company, i said what i wanted and they made sure it happened. Car got to destination two days early!! Will use company again if needed.
(more)
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Sent : 02/01/13 ,18:19:56 AM
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Submitted by
Melvin McPherson
from
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Subject
: WOW great service
It was a great experience! I was a little hesitant in the beginning but I'm glad I did it. Dispatch was great and extremely knowledgeable about the whole process and explained how it works. By doing this I was better able to make a decision. The actual transporter was extremely nice and friendly. He assured me that nothing would happen to my car and that in itself was very reassuring to me. When I arrived at my destination to fill out paperwork he was unloading my car and when I was done he was done. I couldn't have asked for anything better. I highly recommend Amerifreight and its services and will use them again. In a few words I would describe them as Professional, Courteous, Knowledgeable and Friendly. (more)
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Sent : 01/31/13 ,18:24:05 AM
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Submitted by
Dawn Dailey
from
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Subject
: FAST DELIVERY
Amerifreight was handled everything and was very professional. The driver kept me informed every step of the way and delivered my car 3 days early and in mint condition.
I would reccomemend them to anyone
(more)
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Sent : 01/31/13 ,18:20:07 AM
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Submitted by
Holly Ludgate
from
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Subject
: Great!
Once again I was very pleased with this service to move my car across country - highly recommend! I My request was handled beautifully by Jorge to ensure my car arrived on time and in great condition. I was told 4-7 business days for my car to arrive in San Pedro - shipped from Orlando - it arrived in 4 days. I would definitely recommend this company and service to others shipping their cars across country. (more)
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Sent : 01/31/13 ,10:44:17 AM
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Submitted by
Cheri Mullen
from
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Subject
: Fast Service
I was extremely impressed that I was able to call and request my vehicle to be shipped and have it picked up 2 days later and delivered 1,000 miles 2 days later. A few months back I used another shipping company that was recommended by a dealership. They didn't pick my car up for 2 weeks! Going forward, I will always us Amerifreight and recommend them to everyone I know. (more)
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Sent : 01/31/13 ,10:10:11 AM
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Submitted by
Gisselle Martinez
from
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Subject
: Great Customer Service and Attentiveness to Concerns
I had a great experience with AmeriFreight. I originally got a quote for $800 with a deposit of $250, but when a carrier was found, the price increased. This was too much of an increase for budget I had. AmeriFreight lowered my deposit to $175 so I could stay in my budget and was refunded the $75 difference I already had paid for the deposit. This refunded and change in price all happened immediately. I did not have to wait days for my concerns to be attended to.
Bob Turner, the coordinator I worked with, was very attentive to my order throughout the whole process, calling me and emailing me, to work on my order, and make sure everything was going fine. It felt good to know that my order was being taking care of and I did not have to call constantly to see what was happening.
My experience with the carrier, Unicorn Transport LLC was also a good experience. I asked to be notified at least 12 hours in advance before pick-up so my vehicle would be available that day at the pick-up location. My request was honored and I, as well as my mother (she was at the pick-up) were contacted and were given a time for pickup.
My experience with AmeriFreight was a stress-free one and I felt attended to. I recommended AmeriFreight to anyone who appreciates good customer service and things being done at a speedy pace.
(more)
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Sent : 01/30/13 ,18:55:52 AM
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Submitted by
Alfonso
from
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Subject
: Just pick AmeriFreight!
Professional service, honesty, and nice people. I am very pleased with my order with Amerifreight, they worked around the clock to pick-up and deliver my car, they are very good communicating with you and explaining all details and giving you options. I would use their services again! (more)
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Sent : 01/30/13 ,11:10:36 AM
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Submitted by
XHSU
from
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Subject
: A trusted agent to get you a good deal
This was my first car shipping experience, and it was overall very pleasant.
I was not in a hurry to get my car, so I waited for about one month until the price was right - I was shipping my car from a small city in Washington to a small city in Tennessee, so I guess the route was not very popular.
During the one month's waiting time, Jorge - the representative- contacted me for four times: three about different carriers interested in picking up my order, and one to assure me that they were diligently working on my order although things were a little slow because of the holiday season.
Before I signed the contract, Jorge was very patient in explaining the whole procedure and answering my questions, and he put no pressure on me to seal a deal quickly. He always told me that I could wait until I felt right.
Although I didn't get the price on the quote, I really had nothing to complain. I think they had worked hard on my order. (more)
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Sent : 01/29/13 ,23:26:43 AM
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Submitted by
Praveen Padman
from
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Subject
: Satisfied
Took a long time for me to be re-united with my car. But i guess better late than never. Bob was very helpful and that was very assuring. Will definetly work with them in the future (more)
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Sent : 01/29/13 ,14:05:15 AM
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Submitted by
CHAO CHEN
from
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Subject
: Watch Out Your Quote
After having spent one entire week doing some researches, I finally chose AmeriFreight to ship my Honda CRV from Springfield, MO to LA, CA. I told them that, my first available day for pickup was 01/18. And I requested them to pickup my car on or close to but no late than 01/25, since I've already booked the air ticket on 01/30. My agent was Graham. He told me it would take 7 calendar days to ship the car. The original quote was $840. BTW, Graham was hard to reach due to their high volume I guess. It was on 01/23 that I could not help calling Graham that why I had not heard from them and the latest date for pickup would be 01/25. He then explained that they set the original quote very low and I might need to wait till somebody willing to take this job at that low price. Since I’d already booked the ticket, I’d to compromise that I would be willing to bid up the price and to pay extra $50 or $100 in order to have somebody get it done. Ten minutes later, Graham then called back and said that he found somebody but he would charge me additional $200. I thought, what? I had never allowed him doing so. At this moment, the quote increased to $1,040. But it seemed I'd had no other choice. So, watch out your quote! Anyway, he also told me that the car would be pickup at that day or the next day! And it would only take three days for the shipment. I then got to contact my landlord and begged her to pick up my car upon the early delivery… The driver Gary was a very nice and honest guy. He picked up my car on 01/24 at 7:30 am. He also told me he estimated to deliver on 01/26. And he did. He was a little bit later than promised because another client failed to answer his phone. Lastly, my suggestion is to place the request as early as possible. Also, watch out your quote. That price may not be the final price. (more)
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Sent : 01/29/13 ,09:03:37 AM
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Submitted by
Lisa De Azevedo
from
:
Subject
: Honda 2007 Delivery
I called Amerifreight. They responded quickly and clearly explained the process of shipping a vehicle cross country. Once I decided to use this company to ship the vehicle and the entire process was smooth. The car was delivered on time. Pick up was quick and professional. I had one terrible experience moving a vehicle a shorter distance 12 years ago was wary about transporting a vehicle from upstate New York to Southern California. I was happy I chose Amerifreight. (more)
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Sent : 01/29/13 ,07:37:40 AM
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Submitted by
Funston
from
:
Subject
: Trust AmeriFreight Car Shipping with your Vehicle!!
Recently, I shipped my car from Los Angeles, CA to Fairfield, CT because I moved. Honestly, I have had such horrible experience shipping my vehicles in the past when moving cross country I was set on driving my car myself.
Unfortunately, the holidays (Christmas, New Years), were right around the corner. I had to make a decision with my one week off work-spend the holidays with my family, or fly out to LA and make the long drive. My boyfriend convinced me to ship my car so we could see our families instead of at a hotel somewhere in the middle of the country.
I called several companies to ship my car. They all seemed pretty friendly, but because of previous bad experiences I was going to select the company with EXCEPTIONAL customer service. When I spoke to Graham at AmeriFreight Car Shipping I knew he was going to go the extra mile, and he did!! I called him, and wanted my vehicle shipped the NEXT day because of the holidays. Well, to my surprise, Graham got to work, checked out our options, found the BEST PRICE AND LAST MINUTE!!! I was sooo happy. I really expected to spend a thousand or so, and saving the extra money I was able to surprise my family with some gifts. My car arrived in excellent condition, just the way I found it. The drivers were easy to deal with and met me so close to my home I was able to walk and did not even need a ride.
THANK YOU GRAHAM and AmeriFreight!! I WILL USE YOU AGAIN!~ (more)
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Sent : 01/28/13 ,21:33:05 AM
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Submitted by
CHAO CHEN
from
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Subject
: Watch Out Your Quote
After having spent one entire week doing some researches, I finally chose AmeriFreight to ship my Honda CRV from Springfield, MO to LA, CA. I told them that, my first available day for pickup was 01/18. And I requested them to pickup my car on or close to but no late than 01/25, since I've already booked the air ticket on 01/30. My agent was Graham. He told me it would take 7 calendar days to ship the car. The original quote was $840. BTW, Graham was hard to reach due to their high volume I guess. It was on 01/23 that I could not help calling Graham that why I had not heard from them and the latest date for pickup would be 01/25. He then explained that they set the original quote very low and I might need to wait till somebody willing to take this job at that low price. Since I’d already booked the ticket, I’d to compromise that I would be willing to bid up the price and to pay extra $50 or $100 in order to have somebody get it done. Ten minutes later, Graham then called back and said that he found somebody but he would charge me additional $200. I thought, what? I had never allowed him doing so. At this moment, the quote increased to $1,040. But it seemed I’ve no other choice. So, watch out your quote! Anyway, he also told me that the car would be pickup at that day or the next day! And it would only take three days for the shipment. I then got to contact my landlord and begged her to pick up my car upon the early delivery… The driver Gary was a very nice and honest guy. He picked up my car on 01/24 at 7:30 am. He also told me he estimated to deliver on 01/26. And he did. He was a little bit later than promised because another client failed to answer his phone. Lastly, my suggestion is to place the request as early as possible. Also, watch out your quote. That price may not be the final price. (more)
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Sent : 01/28/13 ,21:05:13 AM
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Submitted by
Sunny
from
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Subject
: Call AmeriFrieght, don't wait!
Our son is in the military and while at home on leave bought a vehicle in Phoenix. (He is stationed in Florida) He said for us not to worry about getting the vehicle to him since he knew of a company that would take care of this matter for him. His Navy buddy had already used AmeriFrieght to ship his vehicle cross country and had such a great experience with them. Well, that could not have been more accurate. They were on time, professional, walked through the whole process with us, made a detailed report of the vehicle with us present, and delivered it early to our son, who was very excited about receiving his vehicle earlier than promised!! I also liked the fact that they gave our son a military discount! If we every have such a need again or know of any one needing your services we will be happy to pass your name and number along! Thank you and happy shipping!!! (more)
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Sent : 01/28/13 ,17:47:37 AM
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Submitted by
Chao Chen
from
:
Subject
: Watch Out Your Quote
After having spent one entire week doing some researches, I finally chose AmeriFreight to ship my Honda CRV from Springfield, MO to LA, CA. I told them that, my first available day for pickup was 01/18. And I requested them to pickup my car on or close to but no late than 01/25, since I've already booked the air ticket on 01/30. My agent was Graham. He told me it would take 7 calendar days to ship the car. The original quote was $840. BTW, Graham was hard to reach due to their high volume I guess.
It was on 01/23 that I could not help calling Graham that why I had not heard from them and the latest date for pickup would be 01/25. He then explained that they set the original quote very low and I might need to wait till somebody willing to take this job at that low price. Since I’d already booked the ticket, I’d to compromise that I would be willing to bid up the price and to pay extra $50 or $100 in order to have somebody get it done. Ten minutes later, Graham then called back and said that he found somebody but he would charge me additional $200. I thought, what? I had never allowed him doing so. At this moment, the quote increased to $1,040. But it seemed I’ve no other choice. So, watch out your quote! Anyway, he also told me that the car would be pickup at that day or the next day! And it would only take three days for the shipment. I then got to contact my landlord and begged her to pick up my car upon the early delivery…
The driver Gary was a very nice and honest guy. He picked up my car on 01/24 at 7:30 am. He also told me he estimated to deliver on 01/26. And he did. He was a little bit later than promised because another client failed to answer his phone.
Lastly, my suggestion is to place the request as early as possible. Also, watch out your quote. That price may not be the final price.
(more)
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Sent : 01/27/13 ,20:55:19 AM
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Submitted by
Chao Chen
from
:
Subject
: Watch Out Your Quote
After having spent one entire week doing some researches, I finally chose AmeriFreight to ship my Honda CRV from Springfield, MO to LA, CA. I told them that, my first available day for pickup was 01/18. And I requested them to pickup my car on or close to but no late than 01/25, since I've already booked the air ticket on 01/30. My agent was Graham. He told me it would take 7 calendar days to ship the car. The original quote was $840. BTW, Graham was hard to reach due to their high volume I guess.
It was on 01/23 that I could not help calling Graham that why I had not heard from them and the latest date for pickup would be 01/25. He then explained that they set the original quote very low and I might need to wait till somebody willing to take this job at that low price. Since I’d already booked the ticket, I’d to compromise that I would be willing to bid up the price and to pay extra $50 or $100 in order to have somebody get it done. Ten minutes later, Graham then called back and said that he found somebody but he would charge me additional $200. I thought, what? I had never allowed him doing so. At this moment, the quote increased to $1,040. But it seemed I’ve no other choice. So, watch out your quote! Anyway, he also told me that the car would be pickup at that day or the next day! And it would only take three days for the shipment. I then got to contact my landlord and begged her to pick up my car upon the early delivery…
The driver Gary was a very nice and honest guy. He picked up my car on 01/24 at 7:30 am. He also told me he estimated to deliver on 01/26. And he did. He was a little bit later than promised because another client failed to answer his phone.
Lastly, my suggestion is to place the request as early as possible. Also, watch out your quote. That price may not be the final price.
(more)
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Sent : 01/27/13 ,20:51:48 AM
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Submitted by
from
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Subject
: Overall good experience
I chose Amerifreight to help me ship my car from Minnesota to California. This was my first time shipping a car and I had no idea what to expect. I decided to go with the Economy Saver option because saving money was way more important than getting my car out to California ASAP. I mainly worked with Jorge, and he was very patient as I waited for a transportation cost I was comfortable with and also had to make changes in my vehicle's availability due to traveling. Overall, I was pleased with Amerifreight. (more)
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Sent : 01/27/13 ,01:17:45 AM
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Submitted by
Arnold A.
from
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Subject
: Sunny Southern California to the bluegrass in Kentucky
I initailly contacted Ameri-Freight and a few other transport companies so I could get a quote to ship my 1951 Chevy pick-up truck 2,000 miles across the country. I called the shipping companies after business hours so I had to leave messages. Graham from Ameri-Freight was the first one to call me the next business day. I received a phone call from one of the other companies two days later, and didn't even receive phone calls from some other ones....GEEZ, BUSINESS MUST BE GREAT! Graham gave me the info on what to expect and that he would try and get me the best deal on getting my truck transported. After a week of communications with Graham, I agreed on a quote he gave from a local transport company of $1095. Mark, the driver for White Hawk Transport, was great. He kept me in the loop on when he was coming to pick up my truck. Mark showed up on time and even waited a few minutes while I handled a couple of last minute issues I had to deal with on the truck. The truck made it from Southern California to Kentucky in 7 days, the same amount of days that Mark estimated. I would definitely use Ameri-Freight again for my auto transportation needs. (more)
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Sent : 01/27/13 ,01:02:56 AM
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Submitted by
Colin
from
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Subject
: AmeriFreight - Cheapest quote yet the best service!
This is my first time shipping my car and I am on a low budget. AmeriFreight gave me one of the cheapest quotes and they are one of the highly rated ones so I chose them. The person serving me, Bob, was kind enough to explain to me everything from the first to the last step. He offered me the first driver which wanted a higher cash on delivery, but I opted to wait. The second driver matched the price I wanted, and best of all, the driver delivered it within 4 days instead of the promised 6 days. I was amazed by the speed of the driver. Although he doesn't speak good english, he delivered! (The driver was from KJ Falcon Log LLC) (more)
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Sent : 01/26/13 ,21:11:51 AM
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Submitted by
Eric
from
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Subject
: Great job
They were professional all the way. They communicated for every step and delivered on time with no issues. They called when they were getting close, loaded the vehicle with no issues. (more)
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Sent : 01/26/13 ,20:43:48 AM
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Submitted by
walter
from
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Subject
: Great Shipping
Excellent experience and customer service. This was my first time using a transport company. My auto was being shipped from Miami to Maryland. I went with Amerifreight as their reviews were excellent and customers felt that Amerifreight agents were responsive to their needs and concerns. Also i must say that Jorge the agent who work for Amerifreight wa very helpfull. If I had to move my car again I would not hesitate to hire the services of this company again.
(more)
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Sent : 01/26/13 ,12:09:18 AM
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Submitted by
Didier
from
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Subject
: Real-life Star Trek transporters
Star Trek has transporters. Real life has AmeriFreight - and considering how easy Bob made the whole experience, he might as well be related to Scotty. Or Geordi, depending on your generation.
I had never shipped a car before, so putting my Mitsubishi Eclipse in strangers' hands for the long haul between Florida and Michigan was about as appealing as a Klingon buffet. Thankfully, Bob explained the process clearly, from differences between shippers and brokers to the intricacies of the bidding process and shipping options. No Romulan ale needed to digest the information.
Our carrier ended up being USA Auto Transport. Operators Rick and Debbie were friendly and professional. They called us before pickup day to go over details and answer questions. My car made it to Michigan before we did, but they were kind enough to keep it at their terminal at no additional cost. The car was in the same condition I left it, albeit colder. Kudos to our driver; he's got a tough job.
Bob stayed in touch throughout the process, following up after we picked up the car to make sure everything went as expected. Thanks to everyone involved for making this experience a positive one without any Ferengi surprises. (more)
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Sent : 01/25/13 ,18:22:38 AM
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Submitted by
Jan
from
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Subject
: OUTSTANDING EXPERIENCE - Score 10/10!
OUTSTANDING EXPERIENCE - Scores 10/10
Review: This is the first time I have ever written a review in my life, however felt it was important for a couple reasons. First of all I had absolutely NO experience or idea on how to facilitate the transportation/transfer of our vehicle. Secondly, I felt strongly that our experience may be of benefit to someone else who found themselves in the same situation as us.
Naturally, I immediately turned to the internet to begin my search on how to arrange for transporting vehicle and hopefully find a site that provided customer reviews on companies (brokers). Fortunately, this task very easy and fast. I went on to transport reviews and narrowed down the search (past year, 5 star rankings and high number of reviews). From the list, I choose three companies near the top and from the moment I received an email from AMERIFREIGHT (Bob), the entire process was seamless, fast, hassle-free and perfect!
AMERIFREIGHT (Bob) was different from every other person/broker I spoke with. He immediately explained how easy the process was, he was very forthcoming about all related costs, and NEVER pressured us or contacted us, unless we initiated. Once the other companies had our contact information, they emailed and phoned many times each day! Bob provided two quotes (economy (more)
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Sent : 01/24/13 ,23:00:55 AM
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Submitted by
Matthew Caputo
from
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Subject
: If you want the best than read the rest!
I seen AmeriFreight on transportreviews.com and seen how great the review they got and decided to call them. I first spoke to Bob and we started talking! Before I could even ask him how it worked he started to explain the business and how the industry works! Bob was amazing on the phone answering every question and explaining every detail! He was also very detailed on all the programs he was able to offer me with out being pushy! Bob treated me with the up most respect and was very kind and polite! After telling Bob thanks for explaining everything I wanted to call around still and make sure that the price ameriFreight gave me was competitive!( Bob was still extremely nice even tho I did not commit to him at that time.) so I decide to call around some other company's on the transportreviews.com website. The company's I call we're also very high on this website and no one gave me service like Bob did from AmeriFreight! Everybody was cut and dry with mainly the basics and the price some even called me everyday to ask me if I picked a company or if I wanted to still book with them. After calling a bunch of freight company's , AmeriFreight stood out from the crowd with there great Custumer service and great price. So the next day I call Bob and booked both cars with him! Shortly after the Carrier driver picked up the cars and dropped off the cars in a very timely fashion! I was very impress with this company and wish more company's would take value in there Custumer service and quality work! I would MOST defiantly use this company again in the near future, and will most defiantly refer them to friends and family! (more)
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Sent : 01/24/13 ,22:15:47 AM
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Submitted by
MARK EDDY
from
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Subject
: GO GREAT GO AMERIFREIGHT
AFTER MULTIPLE SHIPMENTS WITH AMERIFREIGHT THEIR SERVICE IS GREAT,COMMUNICATION WITH GRAHAM IS GREAT, THE DELIEVERY WAS PROMPT AND ON TIME SO I RECOMMEND ALL TO GO GREAT WITH AMERIFREIGHT!!!!! (more)
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Sent : 01/24/13 ,21:06:10 AM
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Submitted by
from
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Subject
: Merry Cherry
OK I have to say that transporting a (sight unseen) vehicle from Boise ID to Fort Myers FL is a scary prospect. But with the help of Jorge and Amerifreight we got the job done with a happy ending ;). To make it worse the transportation happened over the week of Christmas. It ended up costing $155 more than was originally agreed upon. Jorge was upfront about the charges and explained how the deal worked. The original bid was lower than I had budgeted so the added amount was acceptable. The car arrived three days earlier than expected and in excellent shape. It was a Christmas gift to my wife and she was thrilled. The trucking company called me the day before the delivery and told me when to expect the delivery. They were within one hour of the quoted time. So it wasn't that scary after all and Amerifreight gets five stars from me. (more)
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Sent : 01/24/13 ,19:35:31 AM
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Submitted by
from
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Subject
: Merry Cherry
OK I have to say that transporting a (sight unseen) vehicle from Boise ID to Fort Myers FL is a scary prospect. But with the help of Jorge and Amerifreight we got the job done with a happy ending ;). To make it worse the transportation happened over the week of Christmas. It ended up costing $155 more than was originally agreed upon. Jorge was upfront about the charges and explained how the deal worked. The original bid was lower than I had budgeted so the added amount was acceptable. The car arrived three days earlier than expected and in excellent shape. It was a Christmas gift to my wife and she was thrilled. The trucking company called me the day before the delivery and told me when to expect the delivery. They were within one hour of the quoted time. So it wasn't that scary after all and Amerifreight gets five stars from me. (more)
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Sent : 01/24/13 ,19:33:12 AM
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Submitted by
ANOP R VORA
from
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Subject
: SURVEY
THIS WAS A PLEASANT EXPERIENCE. NOTHING TO COMPLAIN ABOUT. THE PEOPLE INVOLVED TREATED ME PROFESSIONALLY. WOULD RECOMMEND YOUR COMPANY TO MY FRIENDS ANY TIME. GREAT JOB. KEEP UP THE GOOD WORK. (more)
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Sent : 01/24/13 ,17:27:55 AM
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Submitted by
Roberta
from
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Subject
: Awesome Customer Service
I could not have received better customer service than I received from Jorge Cruz of AmeriFreight. From beginning to end he was polite and knowledgeable when answering my questions about the transport. He even returned a call on the weekend, from his home, just to put my mind at ease about one of my concerns. Even though the car was delivered late due to a situation that was out of their control, Jorge immediately handled the situation and politely and professionally. In the end, the car was delivered in great condition and all is well. Thank you Jorge and AmeriFrieght for a job well done!
(more)
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Sent : 01/24/13 ,13:42:07 AM
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Submitted by
Anish Sharma
from
:
Subject
: Fantabulous service
There are so many transportation options available out there that it becomes difficult to choose. And after reading what people have gone through when shipping their Cars on various review sites, I was very skeptical about shipping my car. But then I found AMERIFRIEGHT and looked up their reviews and went through their website. I got the confidence that they know what they are doing and doing it the best way and chose them to ship my Car.
However I had to jack up my shipping price because there were not any carriers willing to pick up my Car at my original price. But the service was excellent and I got the CAR delivered exactly on time and Jorge followed up with the carrier and kept me updated throughout the process. He was always on top of things, I am satisfied with the service provided by Amerifrieght and specially Jorge Cruz.
I definitely recommend Amerifrieght if you are looking for reliable service. (more)
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Sent : 01/24/13 ,11:31:54 AM
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Submitted by
G Stretton
from
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Subject
: Outstanding Service
I recently shipped a car from Boston to Denver, and cannot say enough good things about the service I received from AmeriFreight. My representative Jorge was highly knowledgeable about the process, and even informed me of issues to look out for as I was shopping for a car carrier. Once I decided on AmeriFreight, he went the extra mile to ensure that I got the best price possible and delivery in a timely manner, even over the year-end holiday season. The pickup that was arranged was very easy, and the delivery was even faster than expected, with the car arriving in perfect condition. Again, I had an excellent experience with Amerifreight, and would highly recommend them to anyone in need of a car shipping service. (more)
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Sent : 01/24/13 ,01:21:25 AM
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Submitted by
deepak
from
:
Subject
: Excellent service and perfect timing
Excellent service from the time I booked the shipment till received the delivery.
Was able to change the pickup date after receiving the pickup call.
Car was delivered on time. (more)
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Sent : 01/23/13 ,21:36:50 AM
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Submitted by
Byron
from
:
Subject
: great service
overall, I am very satisfied with the SERVICE of Amerifreight and the assistance of Bob Turner. I would use this service 100% of a time. I greatly appreciate each and every step of the process with the team at Amerifreight.
Thank you very much for everything! (more)
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Sent : 01/23/13 ,21:03:22 AM
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Submitted by
Mike K
from
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Subject
: Great, as advertised!
When I looked for a carrier to make the long haul from Seattle to DC, Amerfreight was the only option. Why? I looked up 4 carriers on the Better Business Bureau website and 3 received grades of "F" and had dozens of unresolved claims. Amerifreight had a grade of an "A." From the time I made my first call to the assigned agent (Graham) and my car arrived, less than 4 days had passed- and this is 2,800 mile trip. Amerifreight and their hauler delivered for me big time- they were on time, had a solid price (which was to the dollar the quote they originally gave me), and NO damage was done to my car. Do you're homework- I did and that's why I went with them and I'm glad I did!
(more)
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Sent : 01/23/13 ,18:09:33 AM
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Submitted by
AmeriFreight
from
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Subject
: Second time we've used them - outstanding service, great value.
We have used AmeriFreight twice on two different cross-country moves. Both times, the staff at AmeriFreight and the drivers have been courteous, professional, and extremely knowledgeable. This process can be very frustrating and stressful, but the process could not have gone more smoothly -- communication is constant and clear, with regular updates. Both times, our car has been delivered EARLY! Well worth paying a little more.
We have one more car to move and we will not hesitate to use AmeriFreight again. (more)
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Sent : 01/23/13 ,10:23:25 AM
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Submitted by
from
:
Subject
: FL to OR move went smoothly!
I needed to ship my car from FL to OR without knowing the exact destination. Graham arranged for terminal to terminal shipping which worked great for me. I had to drive quite a bit to drop off/pick up the car, but this was the best option for me. He was great through the whole process and was able to help me make my move a smooth one. I'd recommend it to a friend.
(more)
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Sent : 01/23/13 ,02:34:40 AM
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Submitted by
Junga
from
:
Subject
: excellent
It was really good experience. I recomend everyone who need transport their car.it was fast both transport and communication with me and they know what they are doing with professioanl manner. thank you (more)
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Sent : 01/22/13 ,14:57:57 AM
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Submitted by
ken
from
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Subject
: Read this! It is terrible, but sure to recommend to others
Bob took a lot of time trying to explain how the whole process to me because this is the very first time I did this, and no one I know had experience like this. And he explained how every other company does the same thing. But what he said actually made sence to me, so I decided to trust him and placed the order. After we GAVE our credit card numbers, it went down hill! I had problems reaching Bob. But Hassan(truck company) got back to me pretty fast but he wasn't too sure with the time situation.
We were nervous as this was the first time. So I am sure we were pretty annoying by calling a lot. The truck driver was the worst thing because it was just hard to communicate with him. But then I decided to just call Bob and have him talk to the driver. Then everything was fine. The driver was nice in person(probably because he was afraid not getting paid).
The car was picked up one day late and was delivered a day late, but it got here fine. I would be more happy if they call and let us know what was happening better. They never called to let us know that the driver would come one day later to pick up the car until I decided to call and find out.
But afterall, Bob with AmeriFreight is a great person to work with. You can totally count on him.
Thank you much, Bob! :)
Cindy (more)
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Sent : 01/22/13 ,02:14:25 AM
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Submitted by
Clare
from
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Subject
: Great!
My daughter moved to California and we need her at shipped ASAp. Graham was wonderful and kept in contact with us until we picked up our car. (more)
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Sent : 01/21/13 ,17:12:01 AM
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Submitted by
from
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Subject
: Amazing People. Exceptional service that moves you to a state of satisfaction.
Amerifreight exceeded my expectations and made the process remarkably quick and seamless. My Nissan Rogue was transported from Florida to Washington state and delivered in excellent condition several days ahead of schedule! The car was picked up on a Monday and delivered on the Friday of the same week! They also offered the best pricing compared to the other trusted brokers from BBB. Graham Turner really took the time to explain the process in the beginning and consistently followed up with me until after it was delivered. I was also very impressed at the wonderful people from motion auto carriers by their communication during both pickup and delivery. I couldn’t ask for a better first time experience with car transport. I will definitely do business here again and highly recommend them to everyone. (more)
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Sent : 01/21/13 ,02:59:15 AM
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Submitted by
Patricia
from
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Subject
: Awesome Service
Having never done this before I was very skeptical, but AmeriFreight ratings ob BBB were great. Pick up time was within 6 ours of my request. Delivered on time. Driver was extremely professional and polite. He kept in telephonic contact with me as to delivery time. AmeriFreight broker was very professional and easy to reach. Would highly recommend! (more)
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Sent : 01/19/13 ,17:47:00 AM
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Submitted by
Clint Stiles
from
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Subject
: REALLY SHOCKED
After investigating the various carriers and methods of booking transport for our car, decided on AmeriFreight. Wonderful experience!
Bob Turner at AmeriFreight explained all of the options pros and cons, patiently answered my multiple questions and then really made it happen just as he said it would. Email with excellent information and directions including supporting documentation. Received a confirming email with contact information for tracking and the name of the carrier company.
Then, and this is the best part, Dave the driver from Rider on the White H contacted me to arrange pick up, was right on time as he said he would be and continued to impress by calling me in Houston with his arrival time, just as he said he would do. Dave really made it happen with his can do attitude and doing exactly what he said he would do.
Paid my bill and drove away with a smile on my face.
Great experience and will use AmeriFreight again as long as Dave is my driver. (more)
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Sent : 01/17/13 ,09:25:56 AM
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Submitted by
Jill Erickson
from
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Subject
: Limo Bus move
A carrier was found by AmeriFreight (to move our 27 foot limo bus) just 1 day after we accepted AmeriFreight's quote for the move. The carrier picked up the next day, and delivered half way across the country in 3 days. Jorge at AmeriFreight, and the 2 men I spoke with at the carrier, were all very professional, courteous and everything they said was accurate. Jorge returned all my calls very quickly. I felt that my business was highly valued. I would recommend both AmeriFreight and the carrier they selected, without reservation. What was quoted was the final cost, there were no add-ons or extras. There shouldn't be, but the way things happen now-a-days, that almost seems like a bonus! (more)
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Sent : 01/16/13 ,13:52:24 AM
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Submitted by
Subash
from
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Subject
: Owesome company to work with
I have been moving back forth from east coast to the west coast for last couple of years. Amerifreight has been a great company to work for during this process to transport my vehicle. Jorge was my agent and he has been awesome. He has been very helpful taking care of my needs and professionally executing the job until the delivery of the car back in california. Couldn't thank you enough for jorge and amerifreight company. (more)
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Sent : 01/16/13 ,04:31:16 AM
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Submitted by
QI YANG
from
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Subject
: Perfect Service
My agent Jorge who work for AmeriFreight is very nice. He answers me each question nicely and quickly. The carrier Five Star Auto is also very fast. They all are very good. (more)
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Sent : 01/16/13 ,02:17:49 AM
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Submitted by
Alyssa
from
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Subject
: Wonderful Experience
I used Ameri Freight to ship my 2012 Chrysler 300. I shipped it from Pennsylvania to California. I spoke with Jorge and I was very pleased with the outstanding service he provided me and my husband. He was always there to answer any questions I had in a timely matter. He was professional and a pleasure to work with. The driver was also very professional and was available whenever I called or needed more information. Thank you for outstanding service. (more)
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Sent : 01/15/13 ,23:25:57 AM
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Submitted by
Shoba
from
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Subject
: Shipped Successfully
Overall, I'm satisfied with the service. Due to Christmas/New Year holiday season, it was getting delayed to ship my car from mid west to west coast. Finally, Amerifreight was able to find a carrier for me. The shipping guy picked up and delivered the car on time and without any damage. It took about 5 days to get my car shipped. I was also allowed to put some stuff in the trunk which was great! (more)
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Sent : 01/15/13 ,21:55:52 AM
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Submitted by
Maisie
from
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Subject
: Great Service
I shipped my 2008 Toyota Camry from Orlando, FL to Anaheim, CA. Bob was my contact person with AmeriFreight and he is fantastic. He explained the whole process of how to transport my car so I could get a better understanding and which package plan I was most comfortable on moving forward with. He made me feel calm and collected through a very stressful process. I had a great driver who happened to fall pretty ill on the my day of pick up. For that, he asked if he could delay by one day which I agreed and it actually worked out better in my favor. I had no problems with pick up or delivery, he even was able to deliver my car 5 days early! Thank you AmeriFreight for getting my car across country! (more)
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Sent : 01/15/13 ,19:53:32 AM
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Submitted by
Kevin
from
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Subject
: Car Transport
Graham was very helpful and friendly. I was fortunate that my actual cost ended up lower than the estimate. My vehicle arrived at my destination quicker than I could to pick it up. (more)
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Sent : 01/15/13 ,19:51:08 AM
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Submitted by
Lou
from
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Subject
: shipping 43 year old vehicle
As I already stated in my lengthy review with this vehicle shipping order, everything was good and I would reccomend shipping with Amerifreight. Will use again! Thanks!! (more)
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Sent : 01/15/13 ,18:51:39 AM
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Submitted by
Jimmy
from
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Subject
: car transportation
I shipped my 2010 Toypta Camry from Rochester, NY to San Francisco, CA.
The person named Jorge I contacted is very responsible and replies immediately. He seeks for the carrier company very actively. The carrier is also very professional and carefully handling. Overall, I highly satisfied with this transportation.
(more)
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Sent : 01/15/13 ,15:26:34 AM
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Submitted by
Yaa
from
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Subject
: BEST PRICE, SHORTEST POSSIBLE DELIVERY AND PICK-UP TIMES, SAFE HANDLING!
BEST PRICE, SHORTEST POSSIBLE DELIVERY AND PICK-UP TIMES, SAFE HANDLING!
Review: I needed to ship my 2007 Honda Accord from Texas to New York within the shortest time possible for the best price quote. As a student mum with two little ones under the age of 2, I needed the car badly but at the same time I had to look for a way to save some money. so basically, I needed a company that could satisfy both needs and also deliver the car in the state it was picked up. I went on the internet and got the contacts of some companies. I called them for price quotes and it was amazing the prices they gave me (some over $1000.00) and the delivery time. I finally called Amerifreight and spoke to Graham. He was very polite, took his time to explain every datail I needed to know and the best of all gave me the best price qoute. Initially I was not sure they would do a 'good job' for that price so i went online to read a few reviews of the company and trusted my guts and went ahead to confirm the transaction on Tuesday 01/08/13. My car was picked up in 3 days (on Friday 01/11) and delivered intact on Tuesday (01/15). overall the car was delivered within 4 days after pick-up.
i wouldn't think twice about Amerifreight if I ever have to ship a car and would recommend them to anybody looking looking for car shipping services. I have my car now; i'm a happy mum and a happy student. Thanks to Amerifreight.
(more)
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Sent : 01/15/13 ,14:26:23 AM
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Submitted by
Benoj
from
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Subject
: BOB'S THE MAN !!! - HAPPY CUSTOMER
This was my first time doing a long distance or out of state move. It's stressful enough, and the last thing I wanted to worry about, was the proper transport of my Dodge Ram truck. Before I contacted, Bob Turner at Amerifreight, I had spoke with several other transporters/brokers and I never felt comfortable with anyone them. Being new to this, I asked them to all explain the processes, and most just gave me the price of the move without any other detail. One guy, said it's not rocket science, we'll move your truck for X amount and offered no further detail. Then, I called Bob at Amerifreight and he spent at least 30 minutes breaking everything down for me. I felt my vehicle would be in the right hands with Bob and Amerifreight and it was. My driver, Ray, was awesome! The day the truck was scheduled to be picked up from Dallas, we had a snow and Ice the night before, and Ray still came later that evening, was super nice and professional. The arrival was on time, and everything was great. Ray, even offered to pay for small scratches/marks that i thought was not there before. Luckily, my beautiful dear wife, took detailed pics before our truck was picked up, and it turned out, that particular scratch/mark was indeed there prior to the pickup. The point is, that when i asked my driver Ray about it, he said he was not sure if that was there before or not, but without hesitation, he said he would take care of it. Now that's excellent, honest service that I am impressed with. I intend to ship more of my vehicles and I will only use Amerifreight ! Like Bob said, he was with me from the womb to the tomb with this move, and he and Ray exceeded all of my expectations. Call Bob at Amerifreight at Bob AmeriFreight
770-486-1010 ext 102
b.turner@amerifreight.net
(more)
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Sent : 01/15/13 ,13:28:30 AM
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Submitted by
Farah
from
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Subject
: Amerifreight
This is the second time my family has shipped a car from California to Virginia in the past several months and both times the service has been excellent. Both Graham (from Amerifreight) and Mario (the driver) were very prompt and courteous and the vehicle was transported quickly and safely. Amerifreight is an excellent company to use as an auto transporter and highly recommended. (more)
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Sent : 01/15/13 ,09:59:26 AM
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Submitted by
Aaron
from
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Subject
: Professional and Prompt
Mr. Turner was very professional. He quickly and professionally got me connected with a shipping company. The shipping company was good. There was a bit of a language barrier, but everything was delivered as promised. (more)
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Sent : 01/14/13 ,22:41:16 AM
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Submitted by
guisheng song
from
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Subject
: FAST AND NICE SERVICE
Bob is nice. The driver is honest and friendly. They pick up on time and delivered on time alghough there is 2000 miles between Cal and MN. Will ship again. (more)
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Sent : 01/14/13 ,18:20:10 AM
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Submitted by
Krystal
from
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Subject
: Painless
We thought that shipping a car would be a hassle, but it was painless. Graham, at AmeriFreight, was great to deal with and answered all our questions. We would definitely use them again if we need to. Thanks so much. (more)
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Sent : 01/14/13 ,18:18:17 AM
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Submitted by
from
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Subject
: Amerifreight review
This was my first time using this type of service. Amerifreight staff was very tolerant of my many questions. My expectations were probably the same as everyone else who uses this type of service. I expected Amerifreight to act as a responsible broker between myself and the myriad transport service providers (all of whom I was thoroughly unfamiliar with). I further expected robust and clear communications with good follow up. Amerifreight did just that. A simple measure of my satisfaction is as follows: Yes! I would use them again. They have earned my trust. (more)
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Sent : 01/11/13 ,22:24:39 AM
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Submitted by
Bryan M
from
:
Subject
: A Grad Student's Review
As a PhD student at UCLA, I was hesitant at first to ship my car from Chicago to Los Angeles, since it was a new car I just purchased at home, but seeing as I needed my car out in CA, I took the plunge. By all means, I'm glad I used AmeriFreight.
They were able to get a carrier in the time I specified (there were only a few select times available), they matched the price I suggested ($650 - even cheaper than when my dad shipped his car out), and the car arrived a few hours earlier than was expected, all happy and pristine as the day I bought it.
The only bump I had was that the carrier said to pay $750 in cash the day of the pickup (which was a typo on the carrier's part), and I had Jorge on the phone with them in an instant correcting them and making sure that everything was in order. I think that's pretty awesome.
Plain and simple: If you're going to ship your car, use this company. As a poor grad student who desperately needed his car in LA, they got the job done safely at a price that was affordable to me. Happily satisfied.
(more)
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Sent : 01/11/13 ,03:36:26 AM
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Submitted by
Ross
from
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Subject
: Overall good experience
Amerifright was a solid company to deal with. Agent stayed in constant contact until a carrier was found. Only problem I had was that the carrier. Carrier picked up the vehicle a day late and delivered the car late as well. Overall it was still a good experience. (more)
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Sent : 01/11/13 ,01:09:10 AM
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Submitted by
from
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Subject
: Overall good experience
Amerifright was a solid company to deal with. Agent stayed in constant contact until a carrier was found. Carrier picked up the car a day after they said they would and delivered it a day late. (more)
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Sent : 01/11/13 ,00:57:40 AM
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Submitted by
Josephine
from
:
Subject
: AmeriFreight Simply Delivers
AmeriFreight worked tirelessly to find a reputable carrier to transport my car across the country. I attempted to use another broker who had great reviews online, but just did not deliver on service and was impossible to contact by phone or email. After several weeks of frustration and when time became an issue, I contacted AmeriFreight. Their customer service staff went above and beyond my expectations, securing a trucking company in less than 24-hours and on New Year’s Eve! AmeriFreight’s brokers are exceedingly professional and went out of their way to address each of my concerns in order to ease my mind about shipping my car from the Pacific Northwest to the Atlantic Coast. To my surprise, my car arrived two days earlier than scheduled and in perfect condition. I could not recommend anyone better than AmeriFreight; they simply deliver the best! (more)
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Sent : 01/10/13 ,21:56:08 AM
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Submitted by
Daniel Calderon
from
:
Subject
: Amazing Service
I used the discount rate, looking for an open space on a secondary freight company. Pickup was on time and excellent. Can't say enough about the ease of service. My representative Graham Turner was attentive and easily reachable. Use Amerifreight if you have the chance. (more)
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Sent : 01/10/13 ,21:10:14 AM
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Submitted by
Cheryl Jones
from
:
Subject
: Excellent service
Graham was excellent at explaining the shipping process and the available options. All interactions with AmeriFreight were very professional from first contact through delivery of the vehicle. All my questions were answered, and follow-on phone calls were handled very promptly, even though the move happened over the Christmas and New Year's holidays.
The car was picked up on time, and was delivered even earlier than promised. The car arrived in excellent condition, with no damage.
(more)
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Sent : 01/10/13 ,20:55:54 AM
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Submitted by
from
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Subject
: Delivery went as planned
My experience with AmeriFreight went well. From the representative who helped me, Jorge Cruz, to the drivers who delivered my car, they all were very helpful and honest. My car was moved across country via an open air truck. It was picked up within the time window given and was delivered on time. No damage to my car was found. I'd use AmeriFreight again. (more)
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Sent : 01/10/13 ,20:53:17 AM
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Submitted by
J Doerr
from
:
Subject
: Great Experience!
This was my first experience with shipping an automobile to another state. I found AmeriFreight's website to contain very useful information and I was appreciative of Graham's explanation of the process. Everything flowed smoothly from the time I requested an estimate and all of the way through to the final delivery of the car. Stated times were met and the communication between the broker, carrier and I went fabulously. There were no unexpected surprises and I would definitely work with AmeriFreight and their carriers again. (more)
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Sent : 01/10/13 ,17:16:39 AM
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Submitted by
Erika Tirman
from
:
Subject
: Through a tough time, a very honest and understanding company
My mother lived in NY and was diagnosed terminally ill. My family moved her quickly to Rapid City, SD by airplane. Because of the length of the drive, I did not want to leave her side so we decided to have her car shipped from NY to SD. We looked through many websites online that offered car delivery service, and we were very overwhelmed. AmeriFrieght had a comprehensive website that not only told about themselves, but also explained the process so that it was understandable. When I called, I was connected to a gentleman named Graham. He was more helpful than I could imagine. He explained everything I wanted to know in languages I could understand. Once I decided to go with him and AmeriFrieght, the process went easily and painlessly. They took care of everything for me. Bob called me the night they had an offer to move the car and sent me all of the information I needed. I could not have asked for a better experience while going through such a tough time. (more)
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Sent : 01/10/13 ,11:31:34 AM
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Submitted by
LEONARD FAMILY
from
:
Subject
: GREAT SERVICE WHEN WE NEEDED IT FOR OUR MILITARY MILITARY PCS MOVE
FROM START OF QUOTE TO THE ACTUAL BOOKING OF THE CARRIER WE WERE CONTACTED EVERY STEP OF THE WAY. WE HAVE USED AMERIFREIGHT PREVIOUSLY TO TRANSPORT OUR CARS (more)
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Sent : 01/10/13 ,02:11:26 AM
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Submitted by
Amanda
from
:
Subject
: This was the easiest part of our move
This is the second time we've used Amerifreight and it was yet again a fantastic experience. I called Bob on a Wednesday, it was picked up on a Thursday, and it was dropped off with me in excellent condition in California on Saturday. This was literally the easiest task of our move halfway across the country. I would recommend them to anyone needing their car relocated! (more)
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Sent : 01/09/13 ,21:56:27 AM
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Submitted by
Brian T.
from
:
Subject
: Illinois to California
Cost ended up being $255 more than original quote. Wanted to ship around the holiday time and was told it would be fine if I submitted by a certain date. Then after I submitted the deposite and was locked in, I was told that it won't be shipped out until after the holidays. If you take the economy saver quote, expect that you will be putting in more money. This rate is for the off chance that a carrier receives a cancellation and needs another car fast. Once my car was picked up by a carrier, it was fine. Car was received on time with no damage. (more)
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Sent : 01/09/13 ,14:51:29 AM
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Submitted by
Julia
from
:
Subject
: LATE but WORTH the WAIT
We had to ship our large SUV, box trailer, and small car. We probably chose the worst time of the year - around Christmas! Amerifrieght was having trouble finding drivers to take our cars, BUT the staff was very knowledgeable and helped every way they could. Every time we added money to our order ( in hopes of enticing a driver ) Amerifrieght took money from the deposit we were paying them and added it to the drivers total. So though the shipping process took longer than we expected AMERIFRIEGHT was awesome throughout the process! (more)
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Sent : 01/09/13 ,08:21:37 AM
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Submitted by
Brian
from
:
Subject
: OUTSTANDING Customer Service!!!!
The service with Amerifreight was excellent. My primary point of contact, Bob, was extremely helpful with all of the questions and concerns that I had in regards to using Amerifreight to ship my vehicle. Even though my vehicle was delivered ten days later than scheduled, I do not hold Amerifreight responsible the snow storms the carrier ran into. I considered the pricing to be very fair. My vehicle was delivered dirty but that was to be expected with an open truck carrier. There was no damage to my vehicle. Overall, I was very pleased with Amerifreight and would definitely use them again for all my vehicle shipping needs. (more)
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Sent : 01/09/13 ,02:40:20 AM
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Submitted by
Gretchen Boyland
from
:
Subject
: Excellent Service
AmerFreight did an outstanding job. Graham was prompt, answered all my questions and found a carrier very quickly. I didn't care how long it took, just wanted car home. Graham put me in direct contact with the driver, George, from AllStar. George was very responsive as well. Graham stayed in touch with me until car was delivered. Both George and Graham worked with me when an out of town emergency came up and alternative delivery times had to be made. The car was still delivered on time and in good shape. I highly recommend AmeriFreight and Graham (more)
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Sent : 01/07/13 ,16:43:18 AM
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Submitted by
RITA
from
:
Subject
: HAPPY NEW YEAR!
THANK YOU. THIS WAS A GREAT EXPERIENCE FROM START TO FINISH. I WOULD HIGHLY RECOMMEND AMERIFREIGHT.
I RECEIVED MANY CALLS FROM COMPANIES WANTING TO
HANDLE THE TRANSPORT OF MY VEHICLE. GLAD I DECIDED TO GO WITH AMERIFREIGHT. (more)
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Sent : 01/05/13 ,01:36:11 AM
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Submitted by
Stuart Smith
from
:
Subject
: Very Happy
This was great service. The driver was great. Everyone was really professional. I'm overall extremely happy with how this went and would definitely use AmeriFreight again. (more)
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Sent : 01/04/13 ,19:04:13 AM
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Submitted by
PaulPandian
from
:
Subject
: On-Time pickup and delivery
I am bit surpise because, My car is delivered than i am expected. I thought my vehicle delivery date will postpone due to weather climate. But i received my vehicle in a week. Truck driver picked up in one Thursday and next Thrusday i received my car in Destination city.
Trick driver is very friendly. Driver could not park the truck nearby my home. He dropped 2 miles from my home and delivered my car infront of my home and helped him to return back.
During the car pickup, i was not very sure about weight to load on the Trunk. Driver and Ameri agent helped me to find the loadable weight inside and outside the car.But finally i did not fill anything inside the car. I just dumped all my max stuf to the Trunk.
I have to say one more thing, I was nervous three days before the pickup. Amerifrieght agenet booked within an hour and fixed the time to pickup and deliver. That's it , Truck driver came exactly the same time and delivered the exact time. (more)
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Sent : 01/04/13 ,18:53:13 AM
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Submitted by
C. Mobley
from
:
Subject
: Navigation Imagination Required!
Imagination is definitely required to navigate the process of shipping a car across country. I had no idea how not straight forward this would be. We shipped a car from Indiana to Texas. We wanted it shipped and delivered before Christmas. That did not happen. We ended up shipping before Christmas and took delivery after Christmas but a day before we agreed - the trucker was early but we arrived in time to take delivery. We did end up paying more than we wanted also but Jorge did get the job done. We were not charged until we agreed on the Carrier as promised. Some other shippers take a deposit up front that you do not get back even if they do not help you. Amerifreight was honest, knowledgeable, helpful and accessible. Thank you for your help and professionalism. I did not imagine the experience being what it was but I am glad we had Jorge to navigate the process. (more)
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Sent : 01/04/13 ,18:11:18 AM
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Submitted by
Jay Stephens
from
:
Subject
: Stellar treatment for my classic car
Graham and Bob worked as a team to provide shelter and prompt delivery of my 1973 CamaroZ28. Stuck in LA with a NON RUNNING car with NO GLASS! and NO PLACE TO PARK , I was a nervous wreck but these guys went above and beyond what I am used to by swiftly arranging transport to a safe and secure storage facility before delivery across country. My car was a challenge to deal with and they worked everything into my time window. To say communication before,during and after transport, was great would be and understatement! They sincerely care about their reputation. I can't say enough... THANK YOU!!!
(more)
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Sent : 01/03/13 ,23:26:46 AM
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Submitted by
Joseph Burgess
from
:
Subject
: Amerifreight
Graham was my rep for Amerifrieght,communication was good with both parties,My car was picked up with ease and dropped off in Florida in 3 daysat my doorstep. (more)
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Sent : 01/03/13 ,11:17:44 AM
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Submitted by
from
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Subject
: Cross-country in blizzard
My car was picked up on the 1st possible day in the 3-day window. It was delivered early and only took 2.5 days to ship 2,200 miles as well as through a blizzard. This was also the day after Christmas which understandably is a difficult time. (more)
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Sent : 01/03/13 ,08:55:35 AM
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Submitted by
Christopher Hinsdale
from
:
Subject
: Found a shipper in one hour
After Amerifreight found a shipper the truckers cancelled because it was not on their route to my destination, however Amerifreight promptly notified me that the initial cost would be voided and kept me updated eventually finding another trucker within my contract time of 5 days. All this was happening over this years Christmas holiday yet it did not stop them from completing my contract and calling me with updates. I like the choices of expedited service levels and customer service, thanks Amerifreight. (more)
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Sent : 12/31/12 ,17:58:16 AM
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Submitted by
Toke
from
:
Subject
: car shipping
did a great job! no complaints. This is my 2nd time using them and I will use them again. I was impressed with the fact effortlessness of it all. I pretty much made 1 call and then another to follow up. That was it!
(more)
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Sent : 12/31/12 ,12:49:11 AM
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Submitted by
Chih-Kuo Ko
from
:
Subject
: Thank You
I used Amerifreight Car Shipping (broker) to give me an auto transport quote. Once I accepted the price, they put the price out to the auto carriers to see who would be willing to accept it. Once a carrier accepted, Amerifreight called me to give me the contact and driver information. They were professional and timely.
Wesley Fort of Auto Movers (carrier) from Lexington, NC immediately contacted me to assist us with our auto transport. He called me to tell me exactly where to drop off my car for him to pick up. I asked for a more convenient place at a local Target parking lot, which he agreed.
Wesley was on time in North Carolina and kept me informed during the transport to give me an update on where he was. When he was in Arizona, he called to let me know the day/time of estimated arrival in California. He was also considerate and picked a place convenient for me to meet him to pick up the car.
Our car arrived a day early and was in good shape and no damage.
Wesley's personality was friendly and pleasant. I wouldn't hesitate to use Amerifrieght Car Shiipping and Auto Movers again in the future. (more)
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Sent : 12/30/12 ,21:38:46 AM
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Submitted by
Erica
from
:
Subject
: Excelent service
Would use this company again. I am a repeat customer and both times I have used them they have been courteous and professional when dealing with picking up and dropping off. One thing I would like to change would be getting a phone call one day prior before pick up and drop off. It doesn't help the customer if they are busy and gets a phone call to see if they're ready. There can be times when the customer may be busy. (more)
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Sent : 12/29/12 ,13:54:14 AM
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Submitted by
from
:
Subject
: Amerifreight
Overall great experience. I needed to ship a new Volkswagen Passat TDI and after much research decided on two auto broker companies, Amerifreight and another. Amerifreight was extremely prompt and arranged for a coast-to-coast shipper quickly. I could not have been more pleased with the entire experience. A special thanks to Bob from Amerifreight! (more)
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Sent : 12/29/12 ,13:38:33 AM
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Submitted by
Eddy Ortiz
from
:
Subject
: Great Expedited Service
Graham was great at explaining how the broker process worked. Our days changed around a bit because of us and Graham was able to still find us a great deal. We had never done this before so it was great to have someone walk you through the process. The carrier was very polite, they got to Indy way early and had to wait for us to arrive the next day but they were willing to wait for us. The driver was very nice gentlemen. I would definitely recommend this service to anyone. (more)
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Sent : 12/29/12 ,09:02:03 AM
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Submitted by
Nicole H
from
:
Subject
: Always available and great follow-up
I contacted Amerifreight and they helped me tremendously in getting my vehicle shipped in an expedited amount of time. Jorge was great, he stated the amount would not be higher than 1095 and could be as low as 750. He locked in a great rate of 950 considering it was around the holidays and also a great distance. He worked with me through the entire process and followed-up until my vehicle arrived. I'm so glad I chose this company over the many out there! (more)
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Sent : 12/27/12 ,23:12:05 AM
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Submitted by
Brian
from
:
Subject
: On Time, Professional
I hope to move back west soon and would use AmeriFreight again. This was the second time that I have gone through AmeriFreight and have recieved the same consistent professional service that I have come to expect. (more)
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Sent : 12/27/12 ,22:04:05 AM
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Submitted by
P Bloom
from
:
Subject
: Car Transport
The car was loaded onto the truck in a careful and timely fashion; we observed how carefully our car was secured to the transport. The driver was knowledgeable about where to deliver the car and we were called when it arrived. (more)
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Sent : 12/27/12 ,18:59:03 AM
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Submitted by
Chris P.
from
:
Subject
: UNBIASED REVIEW: AmeriFreight Auto Transport
I needed to ship my SUV from NH (East Coast) to CA within a week for as cheap as possible. After searching online for days and interviewing many auto transport brokers, I decided to go with Bob from AmeriFreight. This was the best decision I made during my move from coast to coast. Bob explained the entire auto transport process very well and offered a very strategic plan to get carriers to bite on the cheapest rate possible to meet my time deadline. We started at the cheapest rate and incrementally went up during the peak days of the week of carriers accepting bids. Bob was very motivated to get carriers to bite on the excellent carriers at the cheapest rate possible within my time requirements. The professionalism, flexibility, hard work, understanding of the customer’s requirements and motivated attitude are why I would pick Bob from AmeriFreight again. (more)
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Sent : 12/26/12 ,12:15:29 AM
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Submitted by
Jay
from
:
Subject
: amerifreght review
Hi my name is Jay and am in the United States Army currently serving a 12 month tour in Afghanistan. I recently bought my new 2008 Lexus LS460 in Illinois while i was deployed and was searching for a good shipping company to ship it all the way to hawaii without me being present in the US. So i asked a few friends who have shipped their vehicles to Hawaii in the past and they both recommended Amerifrieght. The first day i called Amerifrieght I didnt even how to ask ANY questions. As soon as i told them the vehicle i wanted to ship when and where, they provided DETAILED information on how the whole process works, costs, FAQ's, and even some tips for my situation. My contact through amerifreight i guess for the pacific region was Jorge Cruz. He was more than helpful providing excellent advice and service. Especially with me being currently in Afghanistan, he worked with me by sending me emails since i had no way of contact other than email. I also had to have another family member pick up my vehicle since im not in country. Jorge at amerifrieght made everything non hassle and i was worry free. With my love for cars, i had my vehicle shipped enclosed that way it wasnt exposed to the elements. It a little extra money but well worth the investment. I also added the insurance they offer with amerifrieight just as an extra precaution although normally as long as your car is insured it should be fine especially shipping overseas. My car arrived in hawaii at the beggining of the month (dec) in perfect condition like just like it came from the dealer. There was nothing dirty no trash left in the car, nothing stolen, no new scratches that i know of or dents. (if your wondering how i know since im not in country, i had my brother look over the car with the inspection paperwork when they picked up the vehicle) My car was on time as briefed by the amerifreight agent with no issues. I will definatley use the company again inthe future and recommend them to anyone looking to ship the vehicle overseas and even domestically. Two thumbs up 5 star service!! Thanks amerifeght. (more)
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Sent : 12/26/12 ,05:32:34 AM
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Submitted by
Rebecca Sova
from
:
Subject
: Excellent car transport!
From contact to delivery everything was done to help expidite the car transport for the best price. Was very happy with the service and would recommend them #1! (more)
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Sent : 12/24/12 ,22:24:31 AM
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Submitted by
from
:
Subject
: Shipping Qualities
Over all I rate Amerifreighjt with high qualities. Called for a quote and a day later they had a shipper available for me two days later. Only issue I had was that the shipper delayed by a good 4 hours but once I called Amerifreight some one was on the phone to make sure that my car got shipped that night.
Car was dropped off with out a hitch with zero damage. (more)
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Sent : 12/24/12 ,18:43:37 AM
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Submitted by
Zach
from
:
Subject
: 940013847-RN
I had no clue where to begin with shipping a car. Did some online quotes and AmeriFreight gave me the best. Called Graham the following day and he was very helpful with getting me started and getting my car here before Christmas. The carrier was also very helpful and worked hard to make sure our vehicles arrived on time. If I ever have to ship another vehicle I will definitely use AmeriFreight after this experience. (more)
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Sent : 12/24/12 ,16:31:00 AM
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Submitted by
Cam Miller
from
:
Subject
: No Worries! Fantastic Experience. I highly recommend AmeriFreight.
I couldn't ask for a better experience. Upon initial contact Jorge did a great job of explaining the process and answering questions. I decided to spend a little more for their preferred rate to try and speed the process since the Christmas holiday was approaching, and it was worth it. My pickup was scheduled less than 24 hrs from contracting and on the truck later that day. Delivery was estimated at 4 days, but I received the car EARLY, before lunch on the 3rd day, and with no damage whatsoever. The driver was friendly and helpful as well. Based on this experience I definitely recommend AmeriFreight. NO WORRIES!
(more)
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Sent : 12/24/12 ,12:08:44 AM
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Submitted by
Chris
from
:
Subject
: good experience
First time car shipper. I was impressed with how Amerifreight explained the process and was upfront that since I had a long shipping window, it was better to go with a lower offer and then add money if required. Important part is that the decision to add money is at your discretion. Turns out, no additional money was needed and the car was picked up the first day. No complaints, would use Amerifreight again.
Disclaimer: Amerifreight does offer an incentive to post reviews. However, it does not have to be a positive review. In my case, the review would have read the same due to the positive experience. (more)
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Sent : 12/23/12 ,17:23:31 AM
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Submitted by
Wei
from
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Subject
: Great service from both broker and carrier
I have my car shipped from Columbus, OH to San Diego, CA. As I was informed that for PPR, my car will be picked up 1-4 business days after the date when the car is available by Bob from AmeriFreight. I wanted to have my car picked up by the same week (I placed the order on Tuesday afternoon). Bob told me that the driver can pick up the car on weekend. So as expected, my car was picked up by the driver Mario on Saturday evening. Mario inspected my car carefully and he has great experience taking care of it. My friend in San Diego accepted my car for me on this Thursday, which only took five days for shipping. I am very satisfied with this shipping experience and look forward to choose AmeriFreight next time. (more)
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Sent : 12/22/12 ,22:40:37 AM
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Submitted by
Lars Gaard
from
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Subject
: Excellent shipper
This shipping agent was recommended by the dealership where i bought the car. I signed up with the shipping agent, and they found a truck in few hours. Very good communication with the agent throughout the whole process. The car was picked up few days after contacting the agent and transported to the destination without any issues at all.
(more)
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Sent : 12/22/12 ,20:11:48 AM
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Submitted by
Cam Miller
from
:
Subject
: NO WORRIES! Fantastic experience. I highly recommend AmeriFreight.
I couldn't ask for a better experience. Upon initial contact Jorge did a great job of explaining the process and answering questions. I decided to spend a little more for their preferred rate to try and speed the process since the Christmas holiday was approaching, and it was worth it. My pickup was scheduled less than 24 hrs from contracting and on the truck later that day. Delivery was estimated at 4 days, but I received the car EARLY, before lunch on the 3rd day, and with no damage whatsoever. The driver was friendly and helpful as well. Based on this experience I definitely recommend AmeriFreight. NO WORRIES! (more)
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Sent : 12/21/12 ,23:03:38 AM
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Submitted by
Holly
from
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Subject
: Very Happy!
I had to change my ship date a few times and my request was handled beautifully by Jorge to ensure my car arrived on time and in great condition. I was told 7-10 business days for my car to arrive in Orlando - shipped from Long Beach - it arrived in 6 days. I would definitely recommend this company and service to others shipping their cars across country. (more)
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Sent : 12/21/12 ,18:06:07 AM
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Submitted by
Adi
from
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Subject
: Car Shipping Made Simple!
Graham at Amerifreight made his explanations short and simple. Then sent me an email with the agreement to review. Upon identifhing shipper, Graham helped me negotiate the price (!). I had dispach phone which allowed me to track my car. Three days before delivery driver contacted me, and I communicated with him several times to see where he is, and coordinate time and lcoation for delivery. Car delivered in exact same condition that it was picked. The whole thing was simple! (more)
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Sent : 12/21/12 ,14:39:47 AM
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Submitted by
Glenn M
from
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Subject
: Happy Customer
Things went well. It took a while to find a driver. Bob was very helpful to know how to add just a bit more money to sweeten the deal to get a driver to bite. This helped meet my me schedule for receiving the car on time. (more)
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Sent : 12/21/12 ,01:31:40 AM
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Submitted by
Steve
from
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Subject
: car shipment
This was the fourth time I had to ship a vehicle and the first time using Amerifreight. Excellent working with Graham. Did not try to sell me on the lowest price. I had a lot of other estimates in the $805 range to about $1500. His was middle-of-the-road at $995. He did give me a fair idea of how the price is bid to the truck lines and our chances of it being accepted. He was careful in giving me reasonable expectations and recommendations. I went with his price and it was picked up later that day by Azure Express. They came promptly when they said they would two days laterand did a through inspection of the car and picked it up Friday in California. The driver then called on the following Monday saying he would be dropping it off at noon on Wednesday in Green Bay, WI. My only concern with the entire process is that he then phoned on Tuesday saying he would be dropping it off at 10 that night!! Fortunately we were able to get there early to accept the delivery. He got it there and wanted to get out of the area because we had winter storm Draco coming in on Wednesday which was the original delivery date. Now i understand about wanting to get in and out of the area and i was impressed that he got it delivered four days after pickup, but...really?? 10 o'clock? We live about 50 miles north of Green Bay so it made for a longer night than we wanted but the drop off and delivery otherwise went well. (more)
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Sent : 12/20/12 ,12:25:00 AM
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Submitted by
Johanna
from
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Subject
: AWESOME!
When looking for a carrier with the best rate
There’s no better company than Amerifreight!
They’re honest, fair, and do what they say;
Professional, and courteous in every way!
They stand for excellence and live by their motto
Totally reliable with your cherished auto!
If you want a carrier that does what it states,
There’s only one: AMERIFREIGHT!
(more)
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Sent : 12/19/12 ,21:40:23 AM
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Submitted by
Johanna
from
:
Subject
: AWESOME!
When looking for a carrier with the best rate
There’s no better company than Amerifreight!
They’re honest, fair, and do what they say;
Professional, and courteous in every way!
They stand for excellence and live by their motto
Totally reliable with your cherished auto!
If you want a carrier that does what it states,
There’s only one: AMERIFREIGHT!
(more)
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Sent : 12/19/12 ,21:15:50 AM
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Submitted by
STEVE M
from
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Subject
: AUTO TRANS
I HAVE USED AMERIFREIGHT NOW ABOUT FIVE TIMES. I HAVE BEEN PLEASED WITH EACH TRANSACTION. THEY WILL BE MY PREFERRED TRANSPORT COMPANY FOR ANY FUTURE NEEDS. (more)
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Sent : 12/19/12 ,16:37:00 AM
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Submitted by
John
from
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Subject
: nice job
they did a good job explaining to me how the system works. i was originally quoted a low price (about $700), but there weren't any drivers that accepted the bid that low. kind, courteous, trustworthy. would use again. (more)
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Sent : 12/18/12 ,21:39:35 AM
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Submitted by
Alyssa
from
:
Subject
: 2000 Nissan Sentra
When I came to the conclusion that I was going to be moving from CA to IL, I dreaded the logistical feat and costs of getting my precious vehicle out there in mid-December. Quickly, I came to the decision that it would make more sense to ship out my car.
This led me to many days of researching countless car transport companies, as price and quality of service were of the utmost importance to me as I am not only a college student, but am soon to be a newlywed. My research led me to finding AmeriFreight, and I couldn’t possibly be happier with my choice!
One of the first things, other than the excellent reviews that they have received, that caught my eye was their three different rate levels: Economy Saver Rate, Priority Preferred Rate, and Select Express Rate. Being tighter on cash, I decided that my best option would probably be using their Economy Saver Rate, even with knowing that might have to wait a while after the stated available date to be picked up. In reality, my car was actually picked up a day before its available date and arrived safely to my fiancé in IL within four days.
With price definitely being an issue in mind when choosing a carrier, I was relieved to find out that they offer discounts for those who are military personnel, police officers, fire fighters, senior citizens, and college students. Having received a $20 rebate for being a college student definitely helped me out with the costs of shipping my car.
The icing on the cake was the customer service. Having already received one quote online (which expired), I decided to call AmeriFreight on November 30th, 2012 to see about getting another quote. Graham was knowledgeable and quickly was able to give me a quote, which I decided to turn into an order. He notified me off the bat that the quoted priced (which was $695) may have to increase, which I was very understand to, as I was also requesting to have a few boxes in my trunk at the time of shipping. All I had to do from that point on was sit back and wait to hear from them about when my car would be picked up, which was a huge relieve to me as I was going through finals within the next couple of weeks. Jorge called on December 10th to notify me that they had found a driver to pick up my vehicle, although the price was going to increase to $810 (including the $20 rebate for being a college student). He said that the driver would be calling to schedule pick up the vehicle the on December 11th and that it should be arriving on the 14th.
When it came to the actually shipping of my vehicle, my only complaint was that I didn’t hear anything from the driver until 25 minutes prior to the pick-up of my vehicle on the 12th, which was a day later than when he told AmeriFreight that he would pick up the vehicle and a day earlier than my available date. My fiancé got luckier than I did, as he was notified 2 and a half hours before the car was delivered on the 15th. This, I'm quite positive, is not at the fault of AmeriFreight, as the driver is contracted from an outside company. It still meant that my car got from CA to IL in 4 days, which was still a lot faster than I would have originally expected.
The bottom line when it comes to AmeriFreight? I would definitely use them again to transport my vehicle and would absolutely recommend them to anyone in search of finding an affordable and high quality way to ship out their vehicle. (more)
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Sent : 12/18/12 ,13:28:59 AM
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Submitted by
Stephanie
from
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Subject
: Transport - BMW
I recently had my BMW moved which I had to get done quickly. I contacted Bob who was very helpful in walking me through the process. He and the driver were true to their word on timelines when this would be picked up and delivered, accurate to the hour on pickup and delivery! Both individuals were very professional and eliminated undue stress surrounding the process. I would definitely use this company again and will recommend them going forward. (more)
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Sent : 12/18/12 ,07:44:08 AM
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Submitted by
Nick Rodondi
from
:
Subject
: Tracked vehicle upsets neighbors in the suburbs
Amerifreight was great my vehicle was way early only 2 days into a potential 2 week delivery window and I was tearing up the neighbors yards with my new toy. I'd use them again without question. Friendly driver was courteous and helpful. (more)
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Sent : 12/18/12 ,05:33:54 AM
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Submitted by
c. maness
from
:
Subject
: shipping arranged from a war zone!!
buying a car and shipping it, almost completely over the internet, can be daunting! worn out over the buying experience, it was great to have bob lead me through the shipping end of the deal. car even got there early! here's the kicker--- did this all from afghanistan!! my xmas present to myself is waiting when i get home in 2 weeks! (more)
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Sent : 12/18/12 ,02:19:39 AM
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Submitted by
Jan Illian
from
:
Subject
: Amerifreight Excellent Service
I recently purchased a show quality collector car in November, 2012. I bought the car in Missouri and needed to transport the car to my home in Washington State. I needed the car to be transported in an enclosed carrier and get to my home safe and undamaged. It was difficult to sort through hundreds of transport companies. I did alot of research and read alot of reviews before I made my choice to use Amerifreight. Shipping costs and the reputation of the company is a huge for me. I contacted Bob, who was very nice and knowledgeable. No high pressure or sales tactics from Bob. Loved that! He told me if he did not find a driver in a week, he would refund my deposit and I could look for another. This all happened during a holiday weekend. Within 4 days, Bob found a driver to bring my car home. Not only was it delivered as nice as I left it in Missouri, it arrived a day early. Bob kept me informed of the pick up and delivery time changes and always returned my calls promptly when I would leave a message. He left me the number of the driver so I could call him directly. It felt good to know my car was in good hands all the way from pick up to drop off. I saved close to 400.00 too in shipping costs which is always nice. I want you all to know I am not a car dealer, or car collector or affiliated with Amerifreight in any way. I am just a woman who bought her dream car and had an excellence experience using Amerifreight. Thanks Bob. (more)
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Sent : 12/17/12 ,22:29:09 AM
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Submitted by
LK
from
:
Subject
: Outstanding
Terrific service; highly recommend. Every single person I dealt with Amerifreight was professional, polite and helpful. The primary person I worked with, Graham Turner, was fantastic. He was always accessible and kept me updated throughout the processs, and worked diligently to find a reliable, fast, and reasonably priced carrier. My car was shipped across the country, and arrived in perfect condition! (more)
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Sent : 12/17/12 ,13:26:14 AM
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Submitted by
SS.
from
:
Subject
: '87 Westy
I chose AmeriFreight Shipping after putting in a bid request. They came in about middle of the first bids. After reviewing an Googleing them and the other Shippers and talking/E-mailing to them, AmeriFreight won out for me.
Jorge Cruz was my contact with AF. He explained the process and what to expect from the carriers. Got a "good" feeling from the chat. He was not pushy or condesending. Seemed forthright and honest.
After about a week of waiting for a carrier to accept the bid ($645.) ( it was a low rate bid) he called to say we had a shipper willilng to pick-up for an extra $100. This was expected being a low bid. I was not able to respond quick enough and missed (my fault, out of town) the first carrier. Jorge got another offer the next day and I accept the bid at the extra $100.
The carrier picked up the Westy on Wed. I called the Carrier Thur. to see where and how things were going. (Ca. had rain and snow falling, moving into the Rockies.) (expected drop was Fri.) He thought he might be able to drop it off that night. (Thur.) Due to the weather the carrier didn't make it that night. 6:00 next morning (Fri.) the Carrier called and said he would drop the Westy off shortly. Drop off was uneventful and as promised.
AmeriFreight delivered as promised. Would use them again. 940013522-IT SS. (more)
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Sent : 12/15/12 ,09:06:34 AM
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Submitted by
Tai Drayton
from
:
Subject
: Lemonade out of lemons
I had high hopes after speaking to another company about shipping my vehicle due to having to move because we were on military orders. I booked the shipment weeks prior to the day I needed my vehicle shipped. However, days leading up to the pickup date, I still had not been contacted about a confirmed driver to do the job. After numerous calls and emails- and being hung up on twice, I found via another broker that my car was not going to be picked up because the bid was too low, and to add insult to injury, I would have owed the driver an additional 200-dollars on top of what I was quoted had the shipment took place before he/she would have released my car. Because we had to leave on a specific date (which this comany was aware) I was forced to book with another carrier, and would you believe my car was confirmed, with driver, the same day--the company who found that carrier was Amerifreight! Mr. Turner was so helpful and really made me feel comfortable after what was a stressful previous experience. Thank you so much Amerifreight for helping my keep my family together! I will definitely refer you to my military friends anytime they are looking for a company to ship their car. Many, many, many thanks!!!!
(more)
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Sent : 12/14/12 ,18:01:39 AM
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Submitted by
from
:
Subject
: AmeriFreight's World-Class Customer Service Makes Me a Happy Customer!
My experience with AmeriFreight was great. Jorge was my contact person, and he answered all my questions promptly as well as being up-front about the brokering/shipping process and the costs I would incur (which were very reasonable compared to estimates I received from other companies). After reading people's reviews of other companies and the horror stories of bad and downright dishonest service, I was really nervous about choosing a transport company. I did my research and AmeriFreight's good reputation really stood out. I am very happy that I chose AmeriFreight as my car transport company, and would most definitely do business with them again. I highly recommend this company! (more)
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Sent : 12/14/12 ,13:05:47 AM
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Submitted by
Mary
from
:
Subject
: OUTSTANDING CAR DELIVERY SERVICE
I want to say that Bob with AmeriFreight did an OUTSTANDING job assisting us in moving our daughters vehicle from college to our retirement home. Hey kept me posted from the time we contracted with him until the carrier picked up the vehicle and delivered it in a timely manner. I am referring AmeriFreight to all my military friends around the world. I feel so satisfied with their attention to detail and pride in completing my order. (more)
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Sent : 12/13/12 ,15:35:45 AM
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Submitted by
Tina
from
:
Subject
: Bronco
After much research, I decided on AMERIFREIGHT to transport my Marine son's beloved, restored Bronco to his Base in California. Having heard some pretty frightening stories on the Internet, I was very concerned about which company to choose. Bob, at Amerifreight, was our Representative and he did a great job of educating me in regards to the process. Everything he stated was correct and the process went very smoothly. The fees charged were reasonable and when I contacted Amerifreight or the actual trucking company they outsourced to do the transporting of the vehicle, the phone was always answered. No complaints and the Bronco arrived within an hour or two of the estimated time and with no damage at all. I would definately use Amerifreight again and have already refered them to other Marine families in need of transporting their Marine's vehicles. Great job, Bob! (more)
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Sent : 12/13/12 ,14:14:28 AM
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Submitted by
YAMINI KODALI
from
:
Subject
: CAR MOVING SERVICE
The service was excellent and delivered the car on time and company representative was helpful.No damage was caused during the transportation.and very good service was provided. (more)
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Sent : 12/13/12 ,09:05:17 AM
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Submitted by
Austin
from
:
Subject
: Stress Free
Amerifreight is hands down the best shipping company I have ever used. Being in the military, I have had to ship vehicles numerous times. Since the military doesn't pay for vehicles to be moved, I would shop around to try and find the best deal possible.Amerifreight not only provided me a competitive quote, but they were able to secure a driver the same day without any change in price. Jorge, the associate that arranged my shipment, was polite, knowledgeable, and most importantly,
professional. Amerifreight made the car-shipping process pleasurable and stress free. I will most certainly use them
again in the future and I would strongly encourage anyone shipping a vehicle to look no further than Amerifreight! (more)
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Sent : 12/13/12 ,08:42:43 AM
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Submitted by
Matt Robinson
from
:
Subject
: Shipping
Dealing with Amerifreight was a great experience. They were very professional and helpful. The carrier that shipped my vehicle was everything I expected, they were right on time and did a great job. The price was excellent, I would definately use Amerifreight again and suggest them to friends. (more)
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Sent : 12/12/12 ,21:56:55 AM
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Submitted by
Mike
from
:
Subject
: Car and Boat moved
When moving across country I needed a reliable company to pick up and move my car and boat. This is something that I was losing sleep over. I searched out many companies that offered this service and all were not giving me a good feeling. Then I came across Amerifreight and was so impressed with the personal call back and personalized quote. They contacted me immediately by email then phone. There was no pushy sales pitch just a confidant person assuring me that my car and boat would be in great hands. I never felt I was given a sales pitch just to get the job. The driver actually called me and wanted to pickup earlier if he could which really made us feel good. When he arrived he was very personable and polite. The truck was a newer model carrier and very clean. He did all the work and made us feel good about the transport. All in all this was a great experience. We will definitely use them again when needing this kind of service. (more)
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Sent : 12/12/12 ,18:50:16 AM
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Submitted by
David
from
:
Subject
: AmeriFreight ROCK'S
AmeriFreight was excellent to work with on the transportation of a company from CA to FL. My rep Graham made the process extremely easy and pain free. I did everything I had to do from my office in Indiana. From my experience I would highly recommend them to anyone. The car was picked up the day after dropped off and delivered 5 days later in perfect condition. Every person involved was extremely pleasant to deal with and made the overall experience a joy. (more)
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Sent : 12/12/12 ,16:47:06 AM
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Submitted by
from
:
Subject
: Great experience!
I drove cross country to drop a car full of donated items to the flood victims in NJ as well as to see family and friends in PA. Once I arrived in NJ I thought about how refreshing it would be if I could stay longer and ship my car back. Enter Bob at AmeriFreight. Bob walked me through the process patiently and assured me that all would be just fine. He made sure ALL of my questions and concerns would be answered and he did not pressure me at all. I felt confident that I could trust him and his recommendations as far as landing me a top notch driver and trucking company. My car left on a Friday night and was to me by Tuesday in perfect condition. The driver was super nice and kept in touch with me throughout the trip. He took very good care of my vehicle and I appreciated that. My car was shipped from PA to Utah which is a long trip in the middle of winter. I feel blessed to have had the extra time with my family and friends in addition to not having the stress of driving in winter conditions on my own. I would recommend Bob and AmeriFreight to anyone needing to ship their car as he put me in touch with a great driver and it couldn't have gone any smoother. It was a nice feeling today when I took my car to the car wash and seeing it come out with no dings, scratches, etc. It's as if it never left Utah yet it went on a great adventure (I drove it over 3,1000 miles this trip and it got a nice ride for the 2,600 miles on the way back). A great experience all around!
Michelle
(more)
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Sent : 12/12/12 ,16:27:46 AM
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Submitted by
Timothy
from
:
Subject
: Jeep delivery
Excellent customer service and transport driver was reachable on phone and very customer focused. Professional, timely and responsive to meet delivery objectives and I was very satisfied with overall service. (more)
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Sent : 12/11/12 ,20:08:21 AM
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Submitted by
H. Gardner
from
:
Subject
: Move to California
Had to ship my car and have it delivered in a timely way. The outcome was very good and the car was picked up on time and it was delivered on time. There was no damage the hauler was polite and courteous at both the picik up and delivery. There were no hidden costs or charges. Would use the service again. (more)
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Sent : 12/11/12 ,16:54:54 AM
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Submitted by
from
:
Subject
: Got my car on time !!!!!!and in good condition
This company got the job done! Other companies fell short and 8 weeks later I decided to call amerifreight, I made the best choice Bc they got my car here in 5 days! The customer service was great! Bob really was excellent he answered every question and call I had made! No secrets with this company, no cancellation fees, just honest service! Thank you a bunch! (more)
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Sent : 12/11/12 ,14:12:43 AM
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Submitted by
Mike
from
:
Subject
: Rescued!
I would like to thank Bob at Amerifreight and Gary at Timber Wolf Transport for their excellent, professional communication and service.
They made me feel comfortable with the transportation of my 1940 street rod which blew the engine leaving me stranded.
They answered all my questions, had excellent suggestions, recommendations which led to my baby getting home to me in Florida.
The carrier, Timber Wolf Transport, Gary, was very professional and an excellent driver able to get his rig backed into a tight spot. Not a scratch in my baby.
This was a big ordeal for me but dealing with Amerifreight and Timber Wolf Transport made it much easier than I ever imagined.
Thank you,
Mike (more)
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Sent : 12/11/12 ,11:13:03 AM
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Submitted by
Bill Melton
from
:
Subject
: Love these guys!!!
I've used these guys twice and both times they delivered my cars on time without any hassles. They are super honest and very professional. Why go anywhere else? Trust me, do yourself a favor and hire them to move your car. It's a waste of time to shop around when they are the best and cheapest. (more)
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Sent : 12/10/12 ,21:46:43 AM
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Submitted by
Christine
from
:
Subject
: good people
My agent was very helpful and kind even when I wasn't. Delivery itself took some time due to holiday season, but it got here safe with a scratch. I was impressed by my agent that he kept the communication chanel with me with or without me calling first. He called or emailed me to let me know that he is working on my order and he is ready to take care of any issue that I may have. Driver was also cooperative regarding the drop off location. Overall, very satisfied. Thank you. (more)
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Sent : 12/10/12 ,19:44:22 AM
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Submitted by
from
:
Subject
: prompt and responsive
I was impressed by Amerifreight's promptness and professionalism. Pickup occurred just 3 days after I placed my order even though I did not request expedited handling. Dropoff on the othre side of the country was exactly one week later and there was no damage to vehicle. The agent that I interacted with, Graham, was responsive and clear. I would use Amerifreight again to ship another vehicle.
(more)
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Sent : 12/10/12 ,15:42:12 AM
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Submitted by
Francisco
from
:
Subject
: Excellent service
The service was great. The agent (Graham) took his time to explain all the details of the quote and service. Once placed the order it took less than one hour to get the pick up scheduled. I recomend it and would use again. (more)
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Sent : 12/10/12 ,11:29:34 AM
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Submitted by
SK
from
:
Subject
: Breaking the Carrier Land Speed Record
I had my car shipped with Carrier Experts, through AmeriFreight. I was very impressed with Graham's promptness and professionalism; he explained the entire process and was extremely friendly. He did not pressure me at any point in the process, and ensured that I got the options that were most appropriate for my situation. We agreed on a date and bid price, payed the deposit, and I went along my way waiting for a bid to come in.
Imagine my surprise when Graham called me back less than 15 minutes later with a carrier and contact info! I called up Carrier Experts and we arranged a pick up time and location on the spot. From Google search to scheduled calendar event, the entire experience took 45 minutes, tops.
When I went to meet Carrier Experts at the end of my subdivision in California, they were already there with the back open and ramps down, ready and waiting. One worker had already started the walk around process as soon as I parked, before I even got out of the car. The other was extremely friendly and explained to me how everything worked. He asked when I expected to arrive in Florida (I would be flying out two days later) and said that there should be no problem getting my car there shortly after. He also recommended several areas and activities in the area I was moving to. With the walk around completed and everything squared away, they loaded my car up and strapped it down. Again, the whole process from drive up to drive away took about 15 minutes.
I was impressed once again when I landed in Florida a few nights later and got a phone call the next morning from Carrier Experts; they were already in Florida, and were ready down the road with my car! I got a lift to the parking lot, handed over cash, and did a walk around; she was exactly as I dropped her off; not a scratch! I thanked the carrier for their remarkably fast and professional service, and off I went!
Overall, I was remarkably impressed with the efficiency, friendliness, and professionalism of both Carrier Experts and Amerifreight. I will be using Amerifreight for car shipping in the future, and have already recommended them to several friends. (more)
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Sent : 12/08/12 ,18:46:03 AM
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Submitted by
Lee Runey
from
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Subject
: great service
Overall it was an excellent service with an on-time delivery!!! I would use this company again in the future if I needed to make any more shipments. (more)
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Sent : 12/07/12 ,18:31:17 AM
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Submitted by
Marc
from
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Subject
: Outstanding Service
From start to finish this is the best experience I have ever had transporting a vehicle. The carrier was over the top great - you could eat your next meal off the floor of his truck it was that spotless. Calls were on time, delivery on time, just the best you could hope for. Enclosed Vehicle Transport is the best. (more)
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Sent : 12/06/12 ,17:02:17 AM
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Submitted by
Merin
from
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Subject
: Good
Ya very good Information keep it up.Feel Create to see like this.How i can move a Truck or some thing to one place to another? reply me (more)
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Sent : 12/06/12 ,06:35:26 AM
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Submitted by
Scott Mc
from
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Subject
: Amerifreight Shipping Brokers
I filed for a quote online with Amerifreight to ship a WWII military Jeep I had purchased off eBay from Upstate NY to Orange County, CA. I was contacted promptly by Bob Turner out of their local office. This was my first time shipping a vehicle and he answered all of my numerous questions regarding how the vehicle would be handed, what I could expect, pricing, insurance, timing, etc.
I had read a number of horror stories on the review websites about problems that people have had with some auto shippers. I was especially concerned since it was getting toward winter and I was shipping an open vehicle with many loose items (military) that were strapped to the vehicle. Bob walked me through the process of how they vet out their trucking companies only using those that have the best ratings among the shipping brokers. He gave me options in terms of pricing and timing, listed to what was most important to me and advised me accordingly. There was never any pressure to "sign me up".
Once I decided to hire Amerifreight, Bob lined up an enclosed vehicle for me within two days over the Thanksgiving weekend and continued to follow up with me during the entire process from start to finish, promptly returning my calls and emails when I contacted him. The driver showed up on time for the pickup in Upstate NY and arrived two days ahead of schedule here in Southern California. He was courteous, pleasant, and efficient upon his arrival. If I ever had the need to ship another vehicle, I would use Amerifreight again and would highly recommend them to a friend.
(more)
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Sent : 12/06/12 ,02:14:59 AM
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Submitted by
Thad P
from
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Subject
: Extra Effort
Jorge at Amerifreight knew I needed my car picked up before Thanksgiving. He knew who to call to make it happen and on top of that, the company delivered my car early. (more)
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Sent : 12/05/12 ,23:30:55 AM
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Submitted by
Marc Hodges
from
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Subject
: Pleasure
Jorge Cruz was fantastic to work with and I wish more companies had guys like him to handle customer service. He called to follow up after every single transaction and got me what I needed within 24 hrs. Definitely would recommend using this company. (more)
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Sent : 12/05/12 ,17:35:08 AM
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Submitted by
janet
from
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Subject
: overall a good experience
I was very divided over which company to use to ship my car from CA to NY, having both never done this before, and then being deluged with emails and phone calls from over-eager brokers. One of the reasons I went with Amerifreight was because they *weren't* over-eager, in fact.
The result of this was generally very good: Graham, who handled my order, was very up front, quite honest, and basically delivered what he promised, which was having my car picked up and delivered within the time window we'd agreed upon, and in good shape. But it wasn't like Graham was the only point person. The way these businesses work is they contract with actual trucking companies to transport your car. They set up the deal. Once the deal is set up you have point people at the trucking company to deal with, and maybe even a driver. In my case, i had something like 4 different people, and it wound up fine - they were all quite good. But it was still a little unnerving.
That said, the experience of having your car shipped is unnerving anyway. What i can say, is that the price i was given was exactly the price i paid - and this was for door to door service, which meant delivering to me in the middle of New York City. It was no problem, and there was no extra cost. The car was in perfect shape - no damage i could see anywhere. The price was fair - not super cheap but not too expensive: i paid about $1400 for door to door delivery within a ten day window, and i got my car exactly when i was supposed to.
(more)
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Sent : 12/04/12 ,16:09:57 AM
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Submitted by
Brittany Turner
from
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Subject
: BEST CAR SHIPPING COMPANY!!!!
AmeriFreight is an amazing car shipping company.They were nice and kept me updated when they were trying to find a carrier that worked for me. I had specific needs for when my car could be picked up, and they were able to find a carrier that fit my needs. Thank you Amerifreight, I will use them again if I ever need to get another car shipped! (more)
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Sent : 12/03/12 ,15:27:13 AM
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Submitted by
John Hutchins
from
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Subject
: Great Experience
After some research and reading reviews, particularly related to pick up originating in Salt Lake City, Utah and delivery arriving in Ocean City, New Jersey, we decided to go with AmeriFreight. The primary reasons for our decision were 1) positive reviews, 2) costs were in line with our expectations, 3) estimated delivery times were reasonable and 4) prior reviewers were complimentary on how they were treated by the broker.
We called the number given for AmeriFrieght and were put in contact with a Jorge Cruz. As we were new to sending a car across country, we found Jorge very courteous taking the time to explain the process to us. This included recommendations and/or things to consider as well as what potential pitfalls to watch out for. Jorge also stated that our route was an attractive / desirable route, and as such we should be able to get a reasonable bid which he projected at $795. After some questions about filling out the form, we submitted the paper work and shortly thereafter received a shipping order. Jorge called us on our first bid which came in $250 higher than projected He advised that if urgency wasn't an issue, that we hold out due to the route being attractive Two days later, we received a bid that matched our projections. The Carrier called on a Friday. We set up a date, time and place for the following Monday for pick-up. He was on schedule. The initial delivery date was projected for the following Saturday. We did mention that delivery was flexible and he was able to beat Saturday by two days, thus delivering on Thursday. Monday to Thursday, great delivery service! The car arrived in the same shape that it left. During this entire process, there were updates / status from Jorge which helped to minimize any anxiety.
We would certainly recommend AmeriFrieght based on our experience with them.
(more)
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Sent : 12/02/12 ,17:41:19 AM
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Submitted by
from
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Subject
: Look no further Amerifreight is the way to go
Amerifreight should have been the first company we called. My husband is in the military and we had orders at the last minute for our new location. It was our first big move so we had no idea where to begin, we had contacted another company before Amerifreight and had been promised things that could not be done in regards to quotes and dates to have the car moved. A week went by and no progress. I had read Amerifreight's awesome reviews and called them as soon as possible to get our car out there as quickly as possible. At this point we were looking at spending more money on a car rental at our new destination the longer this was drawn out. We needed things to move fast, with little notice and Graham from Amerifreight was EXCELLENT! He was very knowledgeable educating us on the car shipping process. Withing 2 days our car was picked up at the exact time they said they would. The carrier company Amerifreight contacted for us had great customer service and the driver promptly called me for both the pick up information and delivery. We received the car sooner than we thought in perfect condition!!! We were very happy, Amerifreight took a complicated situation and worked with us to make it better. They met all our needs and truly impressed us. They exceeded our expectations especially since this was all during Thanksgiving week. (more)
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Sent : 11/28/12 ,15:43:26 AM
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Submitted by
Michael
from
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Subject
: best transport!
nding enclosed transport
Review: I have used transportation companies and brokers to ship 3 cars in the last 2 years. One company was used twice, and Amerifreight ( graham turner) was used this time, due to the route involved. But I suspect he would do as good a job with any other route as well.Since I have used 2 different companies, and been screwed by a third, I am in a great position to compare. Bottom line, my first two experiences were 5 start excellent. This one, with amerifreight, was even better. 5 star plus.. how? graham called me.. emailed me. followed up. picked up on time. driver communicated well with the seller. driver called me a day ahead to make arrangements for delivery. driver showed up on time. driver was well prepared, and took time to ensure no damage. Graham, the broker, even contacted me when car was en route to be sure all was going OK. I had a really bad experience 2 years ago with Sun transport- they showed up early when car wasnt ready, then refused to refund my deposit. I eventually got my money back. But, this experience was the polar opposite- polite, responsive, caring, honest, trustworthy, and reliable. Id use them again and again. Michael
(more)
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Sent : 11/28/12 ,12:58:54 AM
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Submitted by
Don Allen
from
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Subject
: Not Satisfied
Paid $345 above quoted price. Had to drive to terminal to ship car and then had to drive to destination terminal to pick the car up. (more)
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Sent : 11/24/12 ,10:21:33 AM
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Submitted by
Eveie
from
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Subject
: AmeriFreight transport to AZ
This is the third time I used AmerFreight to transport a car. I looked around each time but went back to AmerFreight as I felt they knew the business best. Graham from customer service was awesome. Car was picked up on time and delivered on time. George the driver also kept us updated on delivery - I had no issues. (more)
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Sent : 11/22/12 ,14:01:02 AM
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Submitted by
Shane Hellmuth
from
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Subject
: perfect
Excellent service, made purchasing a vehicle online a viable option. Will recommend to all my freinds and family. Jorge and Theresa were excellent. Vehicle arrived in great shape. (more)
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Sent : 11/11/12 ,09:31:34 AM
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Submitted by
Samuel Rydzynski
from
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Subject
: Very Smooth
The services received were very fluid and without confrontation. It took very little effort on my part, and the shippers took care of most everthing. The person I spoke with on the phone to set up the shipment was very personable and polite, and the individuals i fealt with for the pick-up/drop-off very also very friendly, as well as punctual. I would highly reccommend using this service. It is worth spending the few extra dollars for the stress-free transaction. (more)
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Sent : 11/06/12 ,19:30:17 AM
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Submitted by
Adam
from
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Subject
: Wow that was fast!
Pro's:
Pick up was within the time frame promised! Drop off was three days early!
Driver called to confirm drop off time!
Driver was on time and polite!
Vehicle was delivered in the same condition as it was shipped!
Con's: None
(more)
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Sent : 11/01/12 ,21:14:31 AM
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Submitted by
Amber
from
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Subject
: Door-to-door, safe, fast, stress free, high quality service and peace of mind!
I spent several weeks looking for a trustworthy and reputable auto transport company. I went on ever possible website and read review after review but to my disappointment I found nothing. Finally, I stumbled across AmeriFreight. My experience with AmeriFreight was great, Jorge and the rest of the staff were very helpful. Jorge made sure to find a company that fit my budget and needs, he didn't try to rip me off, he was patient with me. I had peace of mind knowing that my car was in good hands. I would highly recommend AmeriFreight to anyone looking for a trustworthy and stress free company to deal with. It's no wonder AmeriFreight has such great reviews and loyal customers. I will most definitely use AmeriFreight again and would recommend friends (more)
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Sent : 10/27/12 ,20:59:32 AM
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Submitted by
Greg
from
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Subject
: Not Like Honey Badger
Unlike the honey badger, the people at AmeriFreight DO care. The entire process was excellent from start to finish. Highly recommended! Thank you! (more)
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Sent : 10/24/12 ,20:21:24 AM
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Submitted by
matt price
from
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Subject
: Car got here ok, was overcharged
I got a $925 quote through the quote site. Talked to amerifreight, they confirmed the quote. Find out the next day they're not sending a truck, they are going to wait around until there is room on a truck and it could be quite a long time before the car is picked up. I got a call a few days later saying they found a truck and it'll be $100 more than quoted. If I didn't choose to may the extra it would be a very long wait.
I feel this was a bait and switch tactic to get more money out of me. If I schedule a shipment I expect it to be executed as agreed. (more)
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Sent : 10/24/12 ,15:56:38 AM
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Submitted by
Kerry
from
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Subject
: Look no further than AmeriFreight
We had a great experience with AmeriFreight. We chose them because of the cheapest quote and all the great reviews and ratings. We were not disappointed.
After dispatching our request we received a call in ten minutes that Mike Auto Transport would take our van. The van was picked up in two days and was delivered a day earlier than the range we were given.
Graham was our contact at AmeriFreight but we never had any reason to call him.
I would definitely use them againand recommend then to friends. (more)
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Sent : 10/18/12 ,02:35:34 AM
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Submitted by
Daniel
from
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Subject
: In an absolutely crazy industry I found help.
I consider myself a savvy consumer. So when it came time to ship my car I cinched up the belt and went to work studying companies and reading reviews trying to find the best deal out there.
In a very short time I came to realize that the industry of shipping cars is a disaster. It has complicated rules, has horrific customer service as the norm, and has little or no clear protections for the consumer. I was not very happy with what I had ahead of me in finding a company that could meet my family’s needs.
We were on a tight schedule and moving a very long ways. In the end I decided to choose a brokerage firm as I felt that the 200 or so extra I paid to have someone else find me a reliable carrier was well worth the money.
I decided to pay a little extra and have a fixed spot on a truck instead of paying the minimum and having to wait on the good graces of some random truck driver to pass by my out of the way town and pick up my car. Bob at AmeriFreight was great. He was very clear about his role as a broker and about the difficulties inherent in getting a carrier to a small town in the car shipping industry. He was also quite clear about the tendency of most carriers to be less then exact about time frames.
Within two days Bob had me a dedicated spot on a cross country carrier. He was right that the carrier was a little liberal in their commitment to show up on time. I was starting to get worried that my time frame was a bust despite my attempts to schedule the pick-up date several days early.
In the end, our driver was very competent and cordial. He called beforehand (not always a given) to let us know he was coming. He stated that he would reach our small town at 2 am and asked if it was ok if picked up the car then. I just wanted the thing gone, and even though he sincerely offered to wait until morning, the more he drove that night and the faster he crossed our great nation the better. He arrived at 12:30 ish am (which was fine by me) and was very polite and efficient in loading the car. The car arrived exactly on time in Maryland and things worked out great.
I think that Bob at AmeriFreight did a great job in helping me and my family with a difficult industry. In addition, the company encourages you to leave a review, and offers a rebate of $50 to anyone willing to share their experience, positive or negative. (more)
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Sent : 10/04/12 ,20:18:10 AM
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Submitted by
David Schnuckel
from
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Subject
: I'd gladly go with AmeriFreight again!
Although bummed about leaving the Pacific Northwest, I was so excited to have landed a new job this past Summer and equally excited about starting a new life on the East coast! However, once I started to consider the logistics about relocating I came across a really important question: what do I do about the car???!! Do I drive it? Do I leave it behind and lease something new? Can one...ship it?
With time and money being such complicated factors in this case I had realized that one COULD use a freighting service to ship their car and that they could essentially ship it anywhere in the States...even, in my situation, from coast to coast. With gas prices being as they are these days, the math involved in guesstimating how much fuel it would cost to travel cross-country was alarmingly high. Not to mention additional lodging costs, tolls, the wear and tear on the vehicle, and the several days of my personal time involved with me actually being behind the wheel. I did a Google search and found several freighting services with quotes for my particular situation indicating that it's not only cheaper to ship versus to drive, but that it's SIGNIFICANTLY cheaper. But, I've never had to transport my vehicle before...certainly a newbie like me would be destined to fall into some sort of scam or fall victim to some sort of bad experience due to my lack of familiarity with the business, right???
So WRONG! I was comforted by the rave reviews left online regarding the experiences of other customers who had used AmeriFreight. I called around to many other auto transport providers and was won over by the folks at AmeriFreight simply due to their ability to 1.) inform me of how the business works, 2.) provide the most affordable and realistic quote, and 3.) being able to interact with me in a professional, yet incredibly human, manner. Although my initial contact with AmeriFreight was meant simply to be more about researching, I knew I needn't look any further within the first few moments of the phone call. They were warm. They were fair. They were understanding of my personal concerns and answered my questions. They were even able to work with my weird timing issues: dropping the car off to them in Western Washington and able to meet up with me several days later in Upstate New York the day after I flew in. They were available to speak with me before the drop-off, while the car was in transit, and, of course, checking in with me after the car was picked up on the other side. The whole thing cost me $1100; my estimate of driving it over was closer to $1900. Using AmeriFreight was nothing short of fantastic!
I'm such a huge fan of the folks at AmeriFreight and am so grateful for the part they played during my transition into a new job in a new place with the safe, professional, and economic delivery of my car. I look forward to using them again in the future!
(more)
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Sent : 09/24/12 ,14:12:06 AM
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Submitted by
Swamy
from
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Subject
: Excellent Service
I called several Freight Companies , prior to finalizing my order with AmeriFreight and I am very pleased with the Bob handled my orderletting me know all the information I need to know.
The truck driver Nick has continously provided the status and has been very curtious in talking to us. He could deliver a day earlier than promised date. (more)
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Sent : 09/21/12 ,08:30:55 AM
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Submitted by
Jaimie
from
:
Subject
: Great broker
Great customer service with Amerifreight - I was wary of shipping my car coast to coast, but pleased with the open, honest communication about the whole shipping process and the quickness of the representative (Bob) to answer my inquiries throughout the process. The carrier was good, though the pickup was a little later than expected (which actually worked out great for me - got to keep my car longer), and delivery was 2 days after my expected delivery date. (I should note - I was never "guaranteed" a delivery date, so I'm not saying I had bad service or anything.) Car was a bit dirty inside with dirt/pet hair from carrier.
Very happy with the process, overall. (more)
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Sent : 09/11/12 ,19:47:41 AM
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Submitted by
Ricky
from
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Subject
: Amazing
I had a good experience with amerifreight. They did everything on time, and were very honest. Jy car got picked up on time and it was actually delivered earlier a day before the actual delivery date. I was also o able to keep in contact with the driver through his whole journey. (more)
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Sent : 09/05/12 ,00:00:04 AM
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Submitted by
Brenden O'Neill
from
:
Subject
: When promptness, professionalism, and punctuality carry weight, make sure you book with AmeriFreight
Like many people out there, I was unbelievably skeptical about hiring a transportation company to move my car from Idaho to Illinois. Not only is a car a large investment, but there is no way they would take care of my vehicle the way I would.
To make matters worse, my brother had just purchased a car in Illinois and needed it shipped to California. The company he hired decided they wanted more money and would not release his car until he paid an extra $1,500. These were all the ideas flying around in my head before I decided on AmeriFreight.
One can only imagine how nervous I was to book this trip for my beloved car. I read all the reviews, but I kept saying to myself, how could you trust a review? Boy, was I beyond ecstatic to find out all my worst nightmares of what could happen were just that, nightmares! The employees at AmeriFreight calmed my nerves every time we spoke on the phone and helped make this anxiety-ridden experience simply pleasurable.
I was quoted it should take about 7-10 days for my car. Imagine my surprise when the driver called after two days to say he will be delivering it in 1-3 days. He asked when would be the best time to drop it off (either morning or afternoon), called to update me on his status when he said he’d call, and let me know a storm came in while he was driving through the Rockies and may be delayed. I was beyond floored at the professionalism of AmeriFreight and the driver. The second my car was delivered AmeriFreight contacted me to see how my experience was.
I would not only recommend this company to friends and family, I would insist on using them in the future. In this day and age, it is rare to find a company who actually cares for their clients; I am happy to say AmeriFreight is that company.
(more)
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Sent : 08/30/12 ,23:54:55 AM
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Submitted by
Mike Deeds
from
:
Subject
: Service so AMAZING I was able to schedule from Afghanistan!!!
I called Amerifreight on my second attempt to get my vehicle transported while deployed to Afghanistan for the Air Force.
My first experience was frightening! It was difficult at best to get through to anyone and in the rare case that I did I was connected to someone who barely spoke english. No one could give me a straight answer as to when my vehicle would be picked up or dropped off and the whole scenario just gave me the chills. So I promptly cancelled with them and began researching for a different company.
A little about me, I am a discerning car owner who takes extremely good care of my vehicles! Only the best service will suffice, so when it came time to ship my new Audi S5 I had to make sure the experience would be top notch.
On to my second experience with Amerifreight at the helm!
I requested a quote online and received my information almost immediately. I started a chat log with Bob and began to explain my unique situation... me being across the globe serving in Afghanistan etc. I requested a number that I could reach him at and called to speak in person. Bob spoke perfect english, was extremely helpful, recognized and thanked me for my service to this great nation and even had a sense of humor! What a refreshing contrast to the previous company!
The Shipment, I paid the extra money to jump it up a notch hoping to secure a quicker pickup and delivery and WOW! Bob told me there was an 80% chance my vehicle would be picked up in 3-5 days from the date I deemed the car available... They picked it up the very next day!!!
My car was delivered from the Houston area to San Angelo the day after it was picked up!! So in all from start to finish the entire process to include initial contact, scheduling, pick up and delivery took just 3 days! Have I mentioned I was able to do this from Afghanistan?
My wife was there to receive the car and she had nothing but glowing comments about the delivery driver. He provided constant updates on the delivery time despite encountering some traffic enroute. He was courteous and professional at all times and the car was delivered without so much as a blemish! He was even nice enough to instruct my wife on the starting and backing of my new vehicle that is equipped with an advanced key system.
Being a service member can really be trying at times, being seperated from family and loved ones for extended periods of time to locations that are not very friendly. Receiving above average customer service from companies like Amerifreight make it a little easier to deal with otherwise complicated procedures given these circumstances and reminds me of why we fight so hard to support and defend our great nation. Thank you.
(more)
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Sent : 08/30/12 ,17:43:26 AM
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Submitted by
DeShanta Richardson
from
:
Subject
: Perfect Service!!!
Perfect from beginning to end Jorge was knowlegable, courteous, and greeted every telephone conversation with a smile and care!! This is a company for all my transportation needs!
DeShanta Richardson (more)
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Sent : 08/21/12 ,17:05:05 AM
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Submitted by
Candi ferguson
from
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Subject
: Honesty best quality
Graham was the seconds broker I contracted to move the vehicle. The first broker din,t return calls after he took my deposit . Graham on the other hand. Didn't,t take a deposit until he had a transporter arranged. Graham explained the different rates and gave me realistic expectations. The car was delivered in the same conditioned it was picked up. The transporter stayed in contact during the movement of the vehicle and delivered the vehicle in the time frame promised. Very professional company .
Candi (more)
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Sent : 07/27/12 ,00:13:12 AM
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Submitted by
Macy
from
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Subject
: Avoid Amerifreight If you need to be on time
This was the worst decision I have made so far. I would just like to warn you all that this is not the company that you want to be dealing with if you have to be on schedule. I made my "reservation" in January of 2011 and was promised up and down that my car would be picked up in June for 885. Now six months later I am offering 1160 for anyone to pick it up today. Graham does not make an effort to call you and explain the situation that if no one bites in 5-7 days at 885 you have to up your bid. I'm on day 5 and don't have time to play games. What is the point of offering 885 if no one picks up the car and I end up spending 600 to rent a car for a month while I wait for my car to arrive? In hind site I would highly suggest contacting a carrier and not a broker at least they guarantee your car will leave that day from their storage facility to another storage facility even if it cost 1500. You get what you pay for. (more)
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Sent : 06/15/12 ,21:34:35 AM
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Submitted by
Richard
from
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Subject
: Excellent experience
Our experience was excellent. The agent explained everything is a clear, straightforward way and was very clear about our options and tradeoffs. The driver was on time for both pickup and delivery. I definitely recommend them. (more)
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Sent : 05/03/12 ,22:23:18 AM
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Submitted by
Lucy
from
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Subject
: High quality, low cost
I am very gald I have my car shipped by AmeriFreight. My car was picked up on time and delivered one day earlier. my car was clean and no damage, the gas remained the same(75%full)when I received it. when I googled Amerifreight, there was almost no negative comments. i believe it is easy to satisfy one customer, but hard to please everyone. It is now proved that my choice of Amerifreight is smart. Thank you, Bob. I will recommend your company to my friends. (more)
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Sent : 04/26/12 ,00:54:17 AM
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Submitted by
Gary Boyd
from
:
Subject
: Outstanding
Best quote received, service was outstanding, car delivered on time. Graham saved the day when he gave me a rediculously low estimate for the transportation compared to others. The original estimate was what I paid. Very happy with the whol experience. (more)
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Sent : 04/19/12 ,20:54:54 AM
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Submitted by
Tim
from
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Subject
: Very happy
Amerifreight was upfront and honest. I was provided timing options that were fair and accurate. I chose the economy option since timing was not important to me. It took some time and I upgraded my choice of service on my own. Graham was in constant contact the entire time. The driver was awesome and my car came in great shape. I would highly recommend Amerifreight. (more)
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Sent : 04/13/12 ,17:18:55 AM
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Submitted by
Rebecca
from
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Subject
: From Skeptical to Ecstatic!
Having shipped my car twice now with 2 different companies, I can honestly say that the AmeriFreight far surpasses the rest—both in terms of price and customer service. Shipping such a valuable, personal asset as your vehicle can be quite stressful—but it doesn't have to be! I had heard horror stories of bait-and-switches (i.e. getting quoted one price and then ending up having to pay a higher one) or cars arriving in poor condition or weeks or months later than anticipated. Shipping my car across the country from the East coast to Colorado 2 years ago, I used a different company and was pleased with the results. So, when looking to ship it back East, I assumed I would use the same company. However, when I called them, I was getting a quote of $1100 at the bare MINIMUM! I decided to see what other quotes I could get before coughing up so much cash.
Graham at AmeriFreight quickly contacted me and explained the whole process of shipping a vehicle. Although I knew a fair amount about the process, he was upfront, honest and helpful. With my time frame (I needed specific dates only 2 weeks away), the distance the car was going, and size of my vehicle (a SUV)—Graham admitted that it would be tough to get it under $1000. He explained all of the reasons why and said he would post my shipment request but doubted it would be moved at such a low price.
In a matter of days, I had a call back from Graham letting me know that a carrier was ready to sign on to pick up my car on the dates I specified and for only $795—MUCH cheaper than any other broker I had gotten quotes from. I was a bit leery (to say the least!) because the price was so low.
In the meantime, I continued to speak with the company I had previously used. Well, their tune definitely changed when they heard I was speaking with AmeriFreight. They swore up and down that AmeriFreight was "lying" and they did not have a truck that would take my vehicle for that price. They went on and on about how AmeriFreight only has good reviews because they incentivize their customers and they simply could not be trusted. While this got me questioning the good deal, what struck me was how negative their comments were towards other brokers. It left a bad taste in my mouth and I didn't know whether to go with a company that I had used with success (but was charging a much higher price and bad-mouthing other companies!) or to take a chance with AmeriFreight.
Graham followed up not once, but consistently—putting my fears at ease each time he spoke with me and NEVER putting any pressure on me. Despite my many questions and not being able to decide what to do, he was patient with me during *each and every* conversation and did absolutely *everything* to make me feel comfortable. He took great care to alert the truck company of my specific dates (HAD to be picked up on a certain date and HAD to be delivered after a specific date—as no one else would be around to sign for the car).
So, I took a leap of faith and am glad I did! I never even heard back from the previous company I had worked with!—but Graham at AmeriFreight followed up every step of the way. (It was also very apparent that bad-mouthing other companies was NOT how AmeriFreight did business!) While the truck did arrive on the day I specified, they hadn't given me much notice (they were supposed to call first). Although I could have scrambled to get the car to them—Graham quickly stepped in and immediately went to work coordinating another truck to arrive the very next day. He was efficient, reliable and very helpful during a crazy, cross-country move. The truck arrived as planned and Graham made sure to check in that everything had gone smoothly.
My car arrived in the *exact* condition I sent it in and arrived in the time-frame I specified. I was more than pleased that my car arrived in good shape and at a great price—but did express that I wished the truck company had been a bit more accurate when it came to their time-window quotes (saying they were 1-2 hours away but really closer to 4 or 5). Graham knew exactly what I was talking about and whole-heartedly agreed. We both felt that the company that had shipped my car did a great job, but there were minor details that could be improved upon.
Despite me being a nervous-wreck and admittedly picky when it came to details like pick-up/drop-off dates and time windows, Graham went above and beyond to make sure I was pleased with his service, AmeriFreight, and the trucking company. Honestly, I felt like it was 5-star concierge service! I would ship with them again in a heartbeat!
(Oh—and as for companies that say AmeriFreight only has good reviews because they "pay" their customers—don't believe them. AmeriFreight does everything in their power to make sure their customers are happy and want their customers to let others know about their experience with them—whether positive or negative. They simply want the feedback so they can improve upon their service. I would be much more wary of why companies feel the need to speak badly about other brokers. AmeriFreight was ALWAYS honest about what was do-able and provided some of the BEST customer service I have experience in a LONG time.) (more)
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Sent : 03/31/12 ,22:32:52 AM
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Submitted by
Myles
from
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Subject
: AmeriFreight - Upfront, Honest, Competitive Price, Military Friendly
Being in the military it was important to me to find a good broker/carrier for my vehicle (especially since I was moving x-country from Florida to Washington). I called ahead about 2 months ahead of time just to get a quick quote and get some questions answered. AmeriFreight's customer support was excellent. I could always get in touch with a real person and was actually assigned my own representative (Graham) who knew me and the details of my move every time I called. He was upfront and honest with me about the different rates they as a broker try to provide through independent carriers. I made my reservation using their Economy Saver Rate which requires one to be flexible +/-7 days from the day you want pickup (quoted me $800 for the Florida to Washington transport plus $200 for the broker commission). There were certain issues about the flexibility of this economy rate on my end which had me worried and it was suggested that if I did have issues with the economy rate I should upgrade to a more expensive rate which could guarantee a pickup within a couple days (another $200 or so). A week before the day I wanted pickup I called to see if there was a carrier willing to pickup on the economy rate I reserved for originally and they told me just to wait a little longer as it's only within a few days of pickup that carriers take the order. I appreciated that they didn't push me into upgrading to a more expensive rate and were honest with me about how the broker/carrier relationship worked. In the end my vehicle was shipped under the economy rate since I had things logistically worked out on my end (having friends be there to sign for pickup). The $800 originally quoted for this rate did in fact change with the carrier requiring $1100 for the shipment. AmerFreight was honest at the beginning that the originally quoted rate was still liable to change within a few hundred dollars. This was strictly a carrier issue though. My vehicle arrived in Washington within 10 days a little dirty (as expected) but otherwise just fine. Overall a good experience with an honest broker who are polite and willing to help you through a stressful move. (more)
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Sent : 03/17/12 ,14:28:08 AM
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Submitted by
Peter Drivas
from
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Subject
: Very Disappointing
As the title says, I was very disappointed with the service I received from AmeriFreight. I, like many who may read this review, looked at scores of websites and reviews, and found that AmeriFreight seemed to have the most reviews and they generally seemed positive so why waste time scrolling through them all. I called up Graham and we talked price and timing. The first thing that caught me a little off guard was that AmeriFreight has given customers a $20 incentive to write a review online after their car is dropped off which explains why so many people have taken the time to review them. I was leaving on 12/30, with first available pickup 12/19. We started at the low rate, raised it to the expedited rate (guaranteeing 2-5 business days for pick-up), but my car still wasn't picked up until 1/12. Graham so graciously took off $135 from his end and put it towards the carriers fee to entice them to pick up my car. Ultimately this was appreciated, though some may say waiting a month for pick deserves more than $150 in compensation. The biggest problem I had with this company was the communication. In a sense, there was none unless I initiated. I was the one that called to change the dates, to check in daily to see what the status was, to find out if my car would ever be picked up. To me it seemed unfair because here I am shelling out $1118 for this service, $250 of which is initially going to Graham as commission, and I'm the one that has to push for work to get done for me. I suppose ultimately I felt that my car didn't matter and that Graham could've cared less about whether it was ever picked up or not. All I can say is take that extra caution here and don't use a broker. Use a company with their own carriers that don't make you wait a month for your car to be picked up. Having talked with other people who've shipped cars, they too tell me they'd rather avoid using a broker because it's very inefficient. The carrier that actually brought my car across the country (Top Auto Trans Inc.) was very good and I would certainly recommend them. It's disappointing that I can't say the same about AmeriFreight. (more)
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Sent : 01/23/12 ,16:21:46 AM
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Submitted by
Mike
from
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Subject
: Exceeded Expectations
Needed to ship car from Georgia to California to my son. Used Amerifreight because of all positive reviews, but mainly because they were a Georgia company. They are brokers. They find companies to ship your vehicle. They do not do the shipping themselves. They provided the cheapest price to ship although that's not why I chose them. I contacted them on a Friday. On Monday (which was a holiday) I received an email stating they found a shipper. I called them and within an hour everything between Amerifreight and myself was completed. I paid them a fee of $195 which they charged to my credit card. After that I dealt with the shipper. The shipper was also from Georgia and just so happened to live about 1 hour from me which was great for me. The shipper called me Monday night to schedule a pickup on Tuesday. I was also fortunate that the shipper ran a family business so he travelled with his two sons and drove straight through to California in two days instead of the typical 1-7 day delivery timeframe. They picked up the car down the street from me at a mall and then drove me home in the car I was shipping. They delivered the car to my son as promised on Thursday and were very flexible with him in when he could pick it up. The car had no damage, but was dirty as expected. Both Amerifreight and the shipper told me it would be dirty when it got there. My son paid the balance which the shipper expects in cash. I never had any trouble speaking to someone at Amerifreight or the shipper who gave me his cell number. One other thing, I forgot to ask for a copy of the bill of lading from the shipper and he did not offer it. That was my bad, but I would think as part of their process they would always give you one. I called him and he emailed me a copy within an hour. My son also did not ask for a copy and again the shipper did not give him one. Not that the delivery bill of lading was that important because we already had the car and there was no damage, but make sure to get the bill of lading if not offered. I would definitely use AmeriFreight and this shipper again. (more)
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Sent : 01/23/12 ,10:56:16 AM
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Submitted by
Matthew
from
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Subject
: this is a big decision, choose a company like Ameri-Freight
Moving is extremely stressful and there are a couple of valuable tips and tricks that i've learned. this was my first time having a vehicle shipped and i went to a couple of different companies. once i found Ameri-Freight, the search was over. the company has been around for over 4 years, so you can completely trust them with confidence. and dealing with a broker takes a certain level of trust. Bob Turner was more than helpful and was able to accommodate my short timeline and strict budget. the best information i have for someone shipping a vehicle for the first time is that the trucker is his own boss, the broker finds the truckers, if the trucker does a bad job, it's not the fault of the broker, however, a good company such as Ameri-Freight will blacklist truckers that act poorly or do a bad job. when it comes to price, think about the major cities and major roads, if you're near a major city and going to another major city, the chances are high that you can bid a lower price because the trucker might be already going that way and just wants to fill up his trailer. however, i was going from fernley, nevada (nowhere) to mary esther, florida (over an hour drive to an interstate). if you're on a time constraint, know this! you will have to bid higher to get your car out of a nowhere town to another nowhere town. i learned most of this by talking to other companies that seemed dishonest and had a sneaky used car salesmen feel about them. Ameri-Freight however, was awesome and i couldn't be happier with the level of service and honesty i received. p.s. don't even think about using "Car Shipping Carriers" a guy there named Nick is a stalker status broker that will call you just to tell you you're an idiot for not using his company. Using Ameri-Freight was the best choice for me. (more)
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Sent : 12/17/11 ,10:48:24 AM
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Submitted by
Deborah
from
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Subject
: Would Use Again
My car was available for pickup on August 30th. It took over a week from me to hear from the actual truck driver for pickup. This I realize was not AmeriFrieghts issue, however I was a bit concerned, so I emailed Graham and he was quick to return a response or would directly call me. He was prompt, helpful, and pleasant. While I did have to wait, Graham was sure to be on top of the order and would email me updates on what was going on. Soon thereafter, I received a call from the truck driver that my car was going to get picked up. About five days later, I finally received my car! It was in good condition (probably would have been better was it not for all the rain and storms) and they were very friendly. It was nice being able to stay in contact and know the progress of the transport, as I was very nervous to ship out the car all the way to California. Despite having to wait a bit longer than expected, Graham was quick to resolve the situation to the best of the companies ability and was consistent in providing updates and answering all my questions. I really appreciated that. If I had to ship my car again, I would definitely go through them. (more)
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Sent : 10/26/11 ,18:34:12 AM
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Submitted by
Mark
from
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Subject
: Excellent moving company especially on short notice
I was moving for work and had to get my car shipped. I talked to Graham who helped guide me through the process. He explained every step in detail and answered any question i had. I selected their economy rate because i was somewhat flexible with the ship date. Their quotes were cheaper than any other shipper by at least 100 dollars. Graham called me every step of the way letting me know the status of the shipment.
I'd definitely call AmeriFreight next time i need to ship my car.
My car was a Mercedes ML500 SUV. (more)
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Sent : 10/20/11 ,16:04:09 AM
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Submitted by
Afik
from
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Subject
: Great price and stress free service.
I needed my Honda Civic shipped from St Louis to Mountain View CA. I talked to Jeff on the phone and he gave me a very good rate ($745 economy rate) and managed to find me a carrier within a couple days.
The carrier was scheduled to pick the car up on the 10th. On the 10th I attempted multiple times to contact the carrier and there was no answer but they did call me back and said that they would load up the car on the 11th. Carrier was also a bit hard to reach on the 11th, but we did get a hold of each other in the end, and met up at a Home Depot parking lot very close to where I live and loaded up with no issues. Max, the driver, was very friendly and answered any questions I had.
Car arrived on the16th with no issues and I met Max at a wide section of the road down the street of where I was staying in Mountain View. Max was again friendly and prompt about unloading the car and providing change (I paid in cash).
Was a very smooth experience overall and I really appreciate that this portion of my move was not a source of stress, as I had enough to deal with. Would definitely use Jeff at Amerifreight and Silverado Auto Transport (the carrier) again. (more)
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Sent : 10/18/11 ,22:39:12 AM
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Submitted by
L.G.
from
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Subject
: MN to FL
After hearing horror stories from other people I know who have had cars transported I decided to research and get bids from the 5 best rated companies. They all came around the same price of $1,100.00 except one, Amerifreight, they quoted me $695.00. The other companies told me this was a low ball bid and my car would sit. Amerifreight had excellent reviews so I took the chance and went with them. I received a call at 9 am from Amerifreight the first day my car was available stating they had a carrier, by 7pm my car was loaded and heading to my destination. The carrier arrived when they said they would and the car was delivered in good condition. My move was not a routine transport either. I was moving a large classic non-running muscle car from MN to FL. I did provide a flat bed to load it and unload it at an extra expense of $160.00, but that was expected and would have been necessarry no matter who I had used. The whole move went so well there was no way It was just luck. I will be using Amerifreight again. (more)
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Sent : 10/14/11 ,10:24:07 AM
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Submitted by
Kiyoshi
from
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Subject
: Saab 97X Transport
I am happy to say AmeriFreight not only met, but exceeded my expections! Being a Flight Instructor I'm used to transporting people, and their belongings safely, worldwide, now it was my turn to be transported. I researched many companies, read many reviews, and heard many a horror story, which made me more apt to drive my SUV from NJ to TX. However, with my schedule, it was just not going to be possible, so I had no choice but to use a transporter, and boy did I luck out. Graham, and all the others at AmeriFreight took care of me from the first hello to the last goodbye. Everything was explained with clarity, and followed thru with the utmost conviction, never once making a promise which might not have had been fulfilled. Being that I was Flying in and out of the country, twice a week, they patiently worked with my wacky schedule, and never once let me feel that they didn't have everything under control. The actual trucking company NMB Trucking, was equally as impressive! Knowing how important it is to want and need communication, regarding the transport of an Item, it resounded in me that AmeriFreight is the company I will turn to if, and when I need another transport company. Thank you AmeriFright, job well done!! (more)
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Sent : 09/10/11 ,10:28:40 AM
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Submitted by
Leslie
from
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Subject
: Very impressed!
This company was great, absolutely no complaints, I was very impressed with how fast they were able to get our car delivered. I called AmeriFreight, spoke with Jeff, he gave me a lower quote than the other lowest quote I'd gotten from a competitor company, was very helpful and polite, so I placed the order. Within an hour, Connie called to let me know they found a carrier, they'd be able to pick it up the next day, Thursday, and deliver it by Friday. Most of the other companies I called said it would take 7-10 days, so I was very surprised, almost didn't believe it could happen that fast, but it did! It was delivered by 12:30 p.m. Friday in the condition we'd left it, the delivery happened quickly, and all was well. After the moving company we had to deal with, which was terrible, it was nice to deal with a company who knew what they were doing and were able to provide excellent service. We'd definitely use AmeriFreight again in the future. (more)
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Sent : 08/29/11 ,21:22:09 AM
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Submitted by
Dave
from
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Subject
: Transport from TX to NJ
I looked at the reviews for AmeriFreight and saw that 99% of the testimonials were very favorable. it was important to me to make sure that my car arrived on time and in the same condition that I left it in. The contact at AmeriFreight called me right away and quickly made arrangements for my car's transport (which was only just over a week away). Within 24 hours, Jeff arranged for a trucking company and contact and i was set for my Saturday pickup. The trucker arrived within the time window, loaded the car and was underway. The car was scheduled for a Wed. delivery, but became delayed and was delivered by noon the next day. The delivery was quick and the car was returned to me in excellent condition: no nicks, scratches or blemishes (the car was only 2 weeks old).
I have a second vehicle in TX that will need transporting to NJ once we sell our home and I will definitely contact AmeriFreight again. (more)
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Sent : 08/24/11 ,14:28:28 AM
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Submitted by
from
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Subject
: Perfect shipment!
Service was excellent and all expectations were met. Shipping a car across the country can be a very stressful undertaking, but Amerifrieght was completely transparent throughout the entire process. I needed to have my car delivered on a very specific date and the team there tried their hardest to ensure this would happen. From what I've heard, a guaranteed delivery date is uncommon in this industry; however, my car came exactly on the date specified. About a week after I put down a deposit, I had a shipper booked and ready for pickup a couple of days following. Pickup was a breeze. The guy inspected my car thoroughly and off it went. I was able to track the location of my car using the company website, which was great from a stress relieving standpoint. My car arrived at the nearby drop off station three days prior to my delivery date, after which I was called and set up a delivery time. The car arrived in perfect condition at the date and time specified. Could not have asked for anything more! Stress free, easy delivery. Would do business with this company again in a heartbeat. (more)
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Sent : 08/23/11 ,00:31:42 AM
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Submitted by
Kandis
from
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Subject
: Well Done
Everyone who helped me in my time of need was extremely understanding and very helpful. I really appreciated all of their help. I hope never to be stranded like that again 1000 miles from home but if I am I certainly know who I will call first! Thank you so much every one, and thanks so much for your concern after that I and my car made it home safely. You are all a blessing! (more)
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Sent : 08/20/11 ,14:28:30 AM
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Submitted by
from
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Subject
: Illinois to New Mexico
I researched different companies for a while through this website and other reviews online. I chose this one because they had a lot of good reviews with a very low percentage of bad reviews.
When I called I knew what to expect with the deposit and how everything worked with the company being paid to arrange a truck to ship the car down. Jeff was very knowledgeable and explained everything and added a few things to my understanding of how everything would work. The nice thing about this company is that with the deposit they don't charge your card completely until the pickup time is arranged and they have a truck ready to pick up your car.
I contacted Ameri Freight the day that I signed the papers for my car and a couple days later they had arranged a truck to pick up my car. My bank hadn't sent the payment in to the dealership yet so I had to let Ameri Freight know that the car wouldn't be ready for pick up even though they were. There were no complaints at all from Ameri Freight and when the dealership received the payment another truck was ready to go promptly.
I'd use them again for sure. (more)
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Sent : 08/18/11 ,11:24:26 AM
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Submitted by
Tre
from
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Subject
: Las Vegas to Florida (Military Move)
My dealings with AmeriFreight were outstanding from the beginning to the end of the job! I initially contacted AmeriFreight after reading positive reviews from various trusted websites. I was contacted almost immediately upon request of a quote and presented with very descriptive information on the process and what I could expect. My initial quote was approximately $1350, but I upgraded to a package (an additional $250) that provided more precise pickup and delivery windows due to the time constraints I had. I also alerted Graham to the need for a transport company that had experience handling exotic cars due to the drive height and width requirements and monetary value. He assured me that AmeriFreight only works with transport companies with 95+ ratings. Once the pickup window approached, I received an email with the name and contact information of the transport company. I called Graham to once again ensure the transport company's reputation and experience, and he personally broke down the process of how the transporter was chosen. This only added to my bode of confidence in that I chose the right company to handle the transportation of my prized possession. Finally, on the day I requested delivery (my car actually arrived a day early, but was still delivered upon my arrival at the airport), Graham called me to get my feedback on the experience and transport company.
As this was my first time having a car professionally transported despite traveling far distances as part of military moves in the past, I'm extremely happy that I chose AmeriFreight and am confident to recommend this company to others who want a professional and courteous experience. It was very nice to be able to go through all the final details of my relocation without having to worry about the transportation of my rare and collectible automobile! (more)
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Sent : 08/16/11 ,20:47:08 AM
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Submitted by
Stanford
from
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Subject
: AmeriFreight good; Continental Transporters = Nightmare
Jasmine & Coni at AmeriFreight (broker) were great help & found a carrier; they were also helpful in documenting/filing the damages that occurred to two of the three cars I shipped via that carrier (Continental Transporters LLC). NOTHING against AmeriFreight, but I cannot recommend doing business with Continental Transporters LLC. Damage occurred to our vehicles while in Continental's care, and they tried to conceal the damages / deny their existence. Continental would not answer their phone number while cars were 3 DAYS later than their delivery ETA. One car arrived with a bent windshield frame & brand new non-OEM windshield installed, with the rear-view mirror and inspection stickers haphazardly re-applied. Both cars had gouged bumpers and scratches elsewhere upon delivery. One car's datalog showed abuse as well. I noted these damages before signing the bill of lading and contacted Continental that day. Calls were not returned, so I had to file a claim on my own insurance (and I'm now out my deductibles until my insurance firm squeezes Continental). Sent photos / links / documentation of damages to Continental's address via Certified Mail; no response. Very sub-par experience. (more)
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Sent : 08/15/11 ,16:21:53 AM
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Submitted by
laura d
from
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Subject
: car shipment review
Amerifreight was very helpful and clear about how the process of the delivery would work, the steps involved, and in answering all of my questions. I had to have a friend be the one to send my car off because I was already home in MA, and AmeriFreight made that process very easy. They answered all of my questions about the safety of my car and belongings within the car, and I felt comfortable with the whole process. My friend was notified with plenty of time, so that she wasn't inconvenienced at all. I would recommend this service because it had very high ratings, and was one of the cheapest shipment services I could find. (more)
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Sent : 08/15/11 ,11:43:13 AM
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Submitted by
Corey
from
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Subject
: Great service
Working with Amerifreight was great. Very professional organization. Vehicle was picked-up one day later than its earliest pick-up date, but the broker was front up that this sometime happens and my situation did not required an absolute fixed date, so one day later was not a big deal. Drop off by the carrier was simple and easy. The carrier arrived at the address on-time and they were fast with the off load and friendly to deal with. (more)
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Sent : 08/13/11 ,23:57:20 AM
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Submitted by
Iris Karas
from
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Subject
: Excellent service
I compared several quotes for moving this car. Not only were Amerifreight's prices considerably better than the competition, but the service stands head and shoulders above as well. Graham, the original contact, as well as various members of the dispatch team and driver, were professional, knowledgeable, forthright and prompt in all phases of communication. What more could anyone ask for? I highly and enthusiastically recommend this company. (more)
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Sent : 08/13/11 ,09:49:24 AM
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Submitted by
Mauricio
from
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Subject
: Excellent experience
This was the first time we transported a car so we were a little anxious. Graham was able to provide most of the information (pricing-insurance-expected time) right in our first phone call. Once we decided to proceed, I was able to pay using Paypal (which I prefer); everything went very smoothly. We put the order on a Monday and the car was here by Wednesday morning. Pick up and delivery was right on time. The price was very reasonable, it was a fraction of the estimate of other companies. We did not have to increase our bid at all. Overall, excellent experience. I would use Amerifreight again in the future without hesitation. (more)
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Sent : 08/12/11 ,12:58:16 AM
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Submitted by
from
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Subject
: Trust AmeriFreight for your vehicle shipment, Call Jeff
We recently moved two cars from FL to IL. I quoted more than 10 vehicle moving companies. AmeriFreight gave me the best offer. More importantly, they provided high-qualith service. I chose economy shippment method, which meant my cars would be delivered to IL with in 2 weeks. After we left onJune 27, 2011, i left our 2 cars to my friend's for the scheduled pickup at 6pm next day, June 28, 2011. My friend called me at 8pm and said no one contacted her for the cars. I then called the driver from carrier company. He said he could not go to FL that week due to personal issues and would get my cars after independence day(it would be the third week after I confirmed my shipment with AmeriFreight). I contacted Jeff early morning on June 29 for this issue. He was surprised for the carrier's response, but promised me to schedule other carrier company to make sure my cars deliver to IL by the end of that week. Jeff called me back that afternoon and said another carrier would get my cars from my friend's that day or early next morning. This time, my cars were picked up as scheduled. The carrier company updated my vehicles shipment with me on time. On July 1, 2011, Friday, I got my 2 cars delivered without any damage.
If you need ship your vehicles, call Jeff and I believe you will be well taken care. (more)
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Sent : 08/11/11 ,15:52:29 AM
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Submitted by
Kristy
from
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Subject
: Aztec from GA to NH
This is the first time I ever had a vehicle shipped and was very leary at first, as I had done my research and knew going into it that this could either be a pleasure or a nightmare. Just to be clear this story could have a less than excellant rating but I have to be honest, this rating is based on realistic events nothing is perfect in life and this first experience for me was a 5 star in my book because of the customer service. Graham and Jeff were both there for me every time I called.
The initial pick up date was scheduled for 7-22 to get the process started however; the contact person was going out of town from 7-28 to 8-1 and knew this would hold up the process. I had let them know this but things happen and the carrier was available to pick up the car on the 30th. A curtosy call went out to the contact however; we know how this part goes. Unfortunately the car was not picked up. An additional amount was added to pretty up the listing and we got a hit on 8-8 and on 8-9 the carrier had contacted me to say he would be looking at arriving with the car on 8-10 between 6-7pm EDT and to my happy suprise the carrier was early and on 8-10 at 2:30 -3pm "Tweety" (my mother names her car bear with me) was sitting pretty in my driveway. So as a future reference I would use AmeriFrieght again and I want to thank Graham and Jeff for putting up with my calls and being there for me in a process that sometimes is not always perfect for them I am sure; and a situation I knew realistically was not going to be perfect on my end.
Thanks guys! :) (more)
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Sent : 08/11/11 ,12:34:47 AM
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Submitted by
DeShanta Richardson
from
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Subject
: AmeriFreigt-Jeff Wright
Jeff...Oh my, he went above and beyond to ensure that I was comfotable with the process of shipping my car. He answered every question (there were many), and was always available when I contacted him. This was especially important after my car was delivered. Customer service was past outstanding. Other companies should model their customer service after AmeriFreight. I called many companies before I spoke to Jeff, either ther were very fast talkers or very dry and impatient with the questions I had. I ended up doing my research online instead of calling because I was ver frustrated. One of the tip transport companier were...u guessed it, AmeriFreight. I feel lucky that I got Jeff as my representative because he was honest, didn't try to sell me , we even had a laugh or two and most importantly he represented AmeriFrieght as a highly professional and respected company. Thanks Jeff and I mean that with all sincerity. You are great and it was such a pleasure doing business with you and the company you work for. (more)
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Sent : 08/10/11 ,14:42:19 AM
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Submitted by
mike shama
from
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Subject
: Good service
Overall they delivered on everything they promised. I did the lowest price option, and to my surprise the bid was accepted. The car was picked up outside of the estimated time frame (by a few hours), but it worked out good for me. His english was not great, but he was professional, and helpful. I think he marked too much stuff as damaged on teh car even though it wasnt, but I know he was just trying to protect himself. Overall I am satisfied with the pick up. The drop off was great! The person who dropped the car off was on time, and very helpful! They were very flexible and accomodating to my situation. I am very happy with the drop off. Overall I am a satisfied customer and would defintiely use them again. Thanks! (more)
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Sent : 08/10/11 ,13:37:10 AM
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Submitted by
paul
from
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Subject
: amerifreight
I got the deluxe package. they picked up and delivered my car on time. if i were to move again soon, i would probably use amerifreight once more. (more)
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Sent : 08/10/11 ,11:18:03 AM
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Submitted by
from
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Subject
: Fast!
3 days was super fast. The carrier was early and I was out of town. He was nice enough to wait. Good Southern Trucker. (more)
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Sent : 08/09/11 ,22:41:05 AM
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Submitted by
from
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Subject
: Cross Country Vehicle Transportation
We are very please with all aspects of AmeriFreight. They were extremely professional and pickup and delivery were professional and within the quoted timeframes. The vehicle delivery was exactly as expected. There were no issues, and the vehcile was delivered in perfect condition. We would definitely us AmeriFreight for any future vehicle transportation requirements. Overall, shipping our vehicle with AmeriFreight was a great experience. (more)
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Sent : 08/09/11 ,22:11:58 AM
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Submitted by
Sue
from
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Subject
: great customer service
Jasmine at AmeriFreight was very helpful in the successful planning and shipment of our vehicle. Whenever I had questions, she was always there or answered emails and phone calls immediately. Although it took a little time for a carrier to be assigned, Jasmine took the appropriate steps to ensure that our vehicle made it to Texas. The whole process was very easy. Thanks Jasmine – appreciate your great customer service! (more)
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Sent : 08/09/11 ,12:10:37 AM
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Submitted by
Meghan
from
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Subject
: Amerifreight Shipping Service
The Amerifreight sales representatives were knowledgeable and helpful in answering all of my questions about shipping. This was the first time I shipped my car across country and I was very pleased with the Amerifreight service. They have different service rates corresponding to various lengths of pick-up/delivery times. I thought the prices were reasonable and my car was picked up and delivered on-time and at my convenience. I would definitely use Amerifreight again if I need to ship my car. (more)
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Sent : 08/08/11 ,21:19:21 AM
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Submitted by
Cindy Riddle
from
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Subject
: GREAT COMPANY
When my son had his transfer all in order, Graham had a truck ready for us in three days. We had two trucks and two cars hauled from Montana to Michigan. It took only three days. Great company to work with. Would use them again.. (more)
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Sent : 08/08/11 ,21:07:50 AM
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Submitted by
from
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Subject
: Great Price, Prompt Service
The pick up and delivery was very prompt and the price was excellent. My car was picked-up in 2 days of placing the order. I moved from California to Florida and thanks to Jeff, I had my car shipped very quickly. I would use AmeriFreight without hesitation. (more)
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Sent : 08/08/11 ,20:01:57 AM
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Submitted by
from
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Subject
: Direct
Very helpful and honest service. My vehicles were picked up 3 days early and for only a few hundred dollars more than I was quoted. Amerifreight covered some of this by reducing their carrier finder fee. (more)
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Sent : 08/08/11 ,17:00:28 AM
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Submitted by
Cliff
from
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Subject
: Thank you Jeff Wright!
Jeff, thanks for your support during the transfer of two of our cars from Virginia to California. The entire process was easy and the transporter handled my vehicles with the utmost care. I knew exactly where the vehicles were and also what to expect at each step of the way. All at prices lower than the competition, and whenever I needed the cars picked up, Jeff was very accomodating. Good job! (more)
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Sent : 08/08/11 ,15:12:01 AM
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Submitted by
Molly McCarthy
from
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Subject
: Jetta Transport
Jeff was easy to work with and the drivers were on time. Safe, timely transport of a car across country- I couldn't ask for more from a transport company. (more)
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Sent : 08/08/11 ,14:57:49 AM
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Submitted by
Amir
from
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Subject
: Use Amerifrieght
I had called this company during what was one of their busiest seasons and recieved the call to pick up my car the SAME day not 30 mins later. The car arrived on the eastimated day I was given and in the same condition I shipped it out in, I wouldnt suggest another company to anyone trying to ship a car out. The company is also BBB certified so you feel you can rest easy. (more)
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Sent : 08/08/11 ,14:45:50 AM
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Submitted by
Dory HASHEMI
from
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Subject
: Dory Hashemi
Overall service was Excellent. I recommend this company if you have plan to transport or ship your car I recommend this company. I was vey happy with their performance. (more)
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Sent : 08/08/11 ,14:17:41 AM
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Submitted by
Warren
from
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Subject
: GA to CA
Jasmine was very patient and clear in explaining the process The carrier was also very good on communication and delivered exactly when they said they would. hassle free experience. (more)
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Sent : 08/08/11 ,00:11:32 AM
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Submitted by
from
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Subject
: Good Service
Jeff Wright at AmeriFreight shipped our Ford sedan from Ohio to Colorado at a fair price, and it was delivered clean and proper without any problems. He was available to help us throughout the entire holiday weekend, sending news and updates in real time. (more)
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Sent : 08/07/11 ,20:38:41 AM
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Submitted by
Candace Farnell
from
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Subject
: Amerifreight delivers
Our vehicle was picked up within a couple of days of placing the order, and it was actually delivered a day earlier than projected, which was much more convenient for us. Amerifreight worked with us on all aspects of our order, including pricing terms, to make sure we were confident and satisfied. They did everything right. (more)
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Sent : 08/07/11 ,13:34:35 AM
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Submitted by
Joseph
from
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Subject
: Excellent Service
I have nothing but great things to say about Amerifreight. I am a U.S. Coast Guard military service member. I was in the process of a permanent change of station (PCS) move from Mobile, AL to Novato, CA. I had to ship one of my cars and this being my first time in dealing with auto transporters, I shopped around the internet for the most highly rated ones which was Amerifreight. I would not regret it.
The Amerifreight salesperson I dealt with by the name of Graham was extremely helpful, courteous, and honest. He explained clearly and concisely that Amerifreight assigns third-party carriers to pick up and drop off vehicles. Amerifreight proved military friendly by offering discounts to service member. Graham gave me a price quote of $953. I paid $248 of that total price as an initial deposit to Amerifreight. The rest of the payment of $705 would be made to the carrier that picked up and dropped off my vehicle in the form of cash or cashiers' check.
The first carrier that was assigned by Amerifreight to pick up my car from Mobile, AL was unable to do so due to gross weight overload. I was a bit worried because I had to leave for Novato, CA in the next couple of days. I talked to Graham and he assured me that another carrier would be dispatched to pick up my vehicle and transport it to Novato, CA. Graham proved very accommodating and understanding of my situation. He advised that a family member or friend could facilitate the pick up of my car with the carrier so I could be on my way. I left my car in the care of one of my friends and fellow service member. I notified Graham to relay communications between my friend and the assigned carrier.
Approximately five days later during my journey to California, I got a call from the new carrier that they picked up my car. My car was scheduled to be delivered to me on August 3. To my pleasant surprise, they arrived a day early and dropped my car off at my new home address in Novato, CA! I paid the driver the rest of the balance of $705 in the form of cash. I would highly recommend Amerifreight to anyone needing to ship their cars and especially so for military members in the midst of PCS moves. If I had to I would chose Amerifreight again and I most heartily commend Graham for his expertise and customer care. (more)
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Sent : 08/06/11 ,20:42:09 AM
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Submitted by
Terri Motraghi
from
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Subject
: Prompt, quality service
We moved from Pennsylvania to Texas and needed to have our car transported. We were on a tight schedule, so we paid extra for the expedited service, which paid off - the car was picked up and dropped off far prompter than other carriers would have done. TA, the driver, was in frequent contact with me the days leading up to its arrival, and was extremely helpful when it came to arranging a dropoff time. I would recommend Amerifreight to anybody looking to transport a car. (more)
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Sent : 08/06/11 ,14:30:43 AM
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Submitted by
from
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Subject
: Services rendered
I would definitely use Amerifreight to ship my car again. The transport company used to ship my car was beyond awesome. One of the driver's went out of his way to drop off my car when he realized that I was new to the area and could not get to where my vehicle was to be picked up. (more)
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Sent : 08/05/11 ,21:43:06 AM
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Submitted by
Shane
from
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Subject
: Very Happy
Jasmine was very helpful in explaining the process and making sure everything was taken care of. The carrier also did an excellent job. I would use them again if the need arises. (more)
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Sent : 08/05/11 ,13:53:44 AM
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Submitted by
Natali
from
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Subject
: 5 Star Service!
The customer service I received from the staff working for AmeriFreight was great! Not only are they professional and polite, but they also hire truck companies who are trust worthy and punctual! (more)
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Sent : 08/05/11 ,13:05:15 AM
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Submitted by
Cornelia Jones
from
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Subject
: First time shipper
Having never shipped a car before, I wasn't sure what to do or expect. I needed to ship my son's car to him from FL to CA. I had previously contacted another shipping company but after over a week and no communication, I began looking for another company. I later found out that because I had taken the LOWEST quote that the car probably would not be picked up by a carrier. So I learned to take the middle of the road quote when I tried again.This time I went with AmeriFreight. Jasmine was very knowledgable and helped me decide on which quote would best fit my needs. She sent the paperwork via email and I was able to complete the papers and fax them to her that afternoon. I placed the order on Thurs. afternoon, and on Friday she called with a carrier! The driver's wife actually contacted me on Saturday to let me know that her husband Mike would call me on Sunday and give me an approxmate time and the car was picked up on Monday. In less than 4 days my car was on its way to CA! I did have to meet the carrier about a mile from my house b/c of tree limbs hanging over the roadway, but that was not a problem for me. It let me know that the driver was concerned about the care of each of the vehicles on his carrier. Mike, the driver, was super nice and answered all of my questions. He was very thorough in loading the car, measuring, adjusting, and re-measuring the height of the top vehicle. He answered my texts to let me know where he was each time I contacted him. The car was delivered 1 day ahead of schedule and probably would have been sooner, had the driver not had a/c problems in Texas!If I ever have to ship a vehicle again, AmeriFreight will be my first and only choice! Thank you Jasmine, AmeriFreight and Mike! (more)
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Sent : 08/05/11 ,09:12:24 AM
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Submitted by
Jada
from
:
Subject
: First Time Experience (June 2011)
I moved from Atlanta, GA to Los Angeles, CA and needed to ship my car. I had never done anything of this sort before and because of all the scams I previously heard about, I was quite nervous. I chose AmeriFreight Shipping because they seemed like a legit company after doing research. Also, when I called, Jeff reassured me and didn't pressure me at all to choose the company unlike some of the other companies. Instead he provided me with info on car shipping in general and then went on to explain his company. I felt at ease and trusted he could get the job done. I didn't have an exact date my car had to be in LA, so I chose to go with a lower price and wait longer for a carrier to accept my bid. As soon as my bid was accepted, Jeff called me immediately and kept me up to date on my next steps. My bid was accepted on the 10th and picked up on the 13th. My carrier ended up being just as great as Jeff was and my car arrived in only 3 days instead of the estimated 5-7. I was very happy with the service of both AmeriFreight and my carrier and I would definitely use both again! Thanks Jeff! (more)
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Sent : 08/04/11 ,22:26:53 AM
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Submitted by
Travis
from
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Subject
: Would use again
Pick up took long until I offered $150 more then the original bid. Two hours after authorizing the increase I was called and told a carrier accepted the bid. Pleased overall, but puzzled as to why no one advised me to increase my offer until 18 days after my original pick-up date. (more)
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Sent : 08/04/11 ,12:27:13 AM
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Submitted by
Carol Hansen
from
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Subject
: It was a pleasure doing business with Amerifreight!
From start to finish, shipping my son's car from Pennsylvania to Arizona was a breeze. Jasmine kept in very close touch with me every step of the way and there were no glotches. (more)
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Sent : 08/04/11 ,07:49:23 AM
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Submitted by
Sonia zhao
from
:
Subject
: NY to CA
I recently relocate to CA from NY, and my new chevy needs to be shipped, I check the reviews on line and found AmeriFreight has good reviews and 5 stars rating, and also, they gave me a reasonable price. Everything goes smoothly and after one phone call I just need to wait for the proper driver.I was contact earlier than I expected, and the date is good for me. My car arrived just two days later when I got there. Great job! (more)
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Sent : 08/04/11 ,00:05:33 AM
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Submitted by
Mike Betz
from
:
Subject
: very good service
We were sending our car from Georgia to Arizona. It took 12 days for pickup but considering we didn't give any advance notice and we are in a rural area this wasn't too bad. Time in transit was estimated at 7-10 days but the car got there in only 4 days. Everyone we dealt with at Amerifreight and the carrier were friendly and helpful. (more)
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Sent : 08/03/11 ,23:59:48 AM
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Submitted by
from
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Subject
: last min. transport
I needed my car shipped with in 7 days to Texas from Maryland. The carrier called and kept me informed of when he was coming. The delivery was late because the carrier's vehicle had to go into the shop yet, the carrier called me to let me know the status of the vehicle and assured me of my car's arrival. (more)
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Sent : 08/03/11 ,23:03:15 AM
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Submitted by
A Broughton
from
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Subject
: Amerfreight Service
This is the second time I have used Amerifreight in the last three years and have been extreme satisfied on both occasions. The first time, I used Amerifrieght after other provider failed to find transport for my truck over a three week period. I called Amerifreight and they were able to ship my truck in less than a week. On the most recent occasion, I called Amerifreight from my military duty station in Europe - received fast professional and curtious service. Jeff at Amerfreight sent me email updates and quickly found a carrier to transport truck from it storage location to my new residence. Best of all truck was waiting for me I returned to the U.S. Definitely would use Amerifreight again and would highly recommend. (more)
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Sent : 08/03/11 ,21:18:24 AM
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Submitted by
from
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Subject
: Fast and Easy
Amerifreight was the choice.. I have read many reviews and did a lot of Research when choosing my auto shipper. I have requested many quotes and Amerifreight seems to be right on point. I have contacted Jeff and he helped me out tremendously due to the time constraints. The price was right and got my car early.. Thanks to Jeff (more)
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Sent : 08/03/11 ,19:23:16 AM
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Submitted by
T
from
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Subject
: Great shipping!
Amerifreight is definitely the best company to ship your car with. They're super knowledgeable and they go out of their way to make sure your car gets shipped. I've shipped with them three times and it's always been a good experience. (more)
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Sent : 08/03/11 ,17:27:07 AM
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Submitted by
Gregg
from
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Subject
: BMW Transport
I had a great experience with Amerifreight. I inherited a BMW 750il and needed it transported from a house in Maryland to my home in Austin TX, Maryland can be a tricky destination to get a pickup from but my contact Jasmine was very helpful in securing a driver and negotiating a price. I had signed up for a standard economy transport and after the negotiation still saved money compared to the expedited rates. The driver ended up having a breakdown when he reached Texas which caused to final delivery to be delayed a few days (the hydraulics had failed and caused the car to be stuck on the carrier) but he was very conscientious and the car was in great shape when offloaded. Both he and Amerifreight were fair and helpful throughout the process. I really appreciate that Amerifreight is very flexible with rates and plans, if after 10 days your car isn't picked up you have the option of a refund and they have a reasonable deposit plan. Overall I'd use them again. (more)
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Sent : 08/03/11 ,17:00:37 AM
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Submitted by
YU JEN WANG
from
:
Subject
: very good service
I am very satisfied with the service provided by AmeriFreight. They are helpful, honest and knowledgeable. The driver was on time and friendly. I would recommend this company to anyone who wanna ship their car. (more)
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Sent : 08/03/11 ,16:57:46 AM
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Submitted by
J
from
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Subject
: Impressed
I was thoroughly impressed with how punctual, professional and the rate was amazing. It is hard to pick a company to ship such an expensive item but it was so nice to have the car arrive safe and sound. No scratches and just as we left it. Including all our items in our trunk! (more)
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Sent : 08/03/11 ,14:25:14 AM
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Submitted by
Beth Smith
from
:
Subject
: Totally Satisfied!!!
My overal experience with AmeriFreight was excellent! Honest and professional service was provided throughout the entire process. Graham and Jeff were great!!! I would highly recommend AmeriFreight! (more)
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Sent : 08/03/11 ,14:24:37 AM
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Submitted by
Fran
from
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Subject
: 5 stars
Excellent service - shipped promptly and driver kept in touch with progress - he even found a drop off site to unload. Would recommend without reservation (more)
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Sent : 08/03/11 ,13:23:42 AM
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Submitted by
TT
from
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Subject
: Good Experience
Jeff Wright was great to deal with, knowledgeable and available. The car was picked up promptly, within a couple of days, and arrived on target, without damage. (more)
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Sent : 08/03/11 ,11:01:06 AM
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Submitted by
from
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Subject
: Shipping
The driver that delivered my car was outstanding in every aspect. The weather isn't very nice here in Michigan today, I wish I was back in CA where my car was shipped from. (more)
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Sent : 08/03/11 ,09:25:50 AM
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Submitted by
Rusty
from
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Subject
: Happy customer
Having never used a transport carrier before I was a bit unsure what to expect, and quite honestly, expected something wasn't going to go smoothly. But I stumbled across some reviews of Amerifreight and it just felt right. Glad I went with my gut because everything went very smoothly as far as dealing with them. When they said they'd call, they called. When they made a promise, they delivered. I'm the sort of person that doesn't really expect miracles, but if you say you're going to do something then do it. Or at minimum, if something happens that's beyond your control, then communicate that before it's "after the fact". Amerifreight did an excellent job in that way. Probably unlikely I ever have to use a transport company again but if I do, they'll definitely be the first ones I call. (more)
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Sent : 08/03/11 ,08:40:02 AM
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Submitted by
Deborah
from
:
Subject
: Review
Amerifreight was a good choice for car transport. Pick-up and delivery times were within days of the estimation. Great care was taken to document the condition of the car prior to transport. This record was useful at the time of delivery to assess for any damage. (more)
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Sent : 08/03/11 ,00:17:19 AM
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Submitted by
Michael Levi
from
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Subject
: Great Shop
I found them to be helpful, straightforward and honest. I had to upgrade from standby but that really was because my needs changed and they were very responsive and helpful. (more)
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Sent : 08/02/11 ,21:59:04 AM
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Submitted by
Martin
from
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Subject
: Highly Recommended
I had to change the pick-up date last minute, and amerifreight sorted everything out without giving me any trouble. The car was picked up and delivered exactly as promised. (more)
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Sent : 08/02/11 ,18:56:54 AM
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Submitted by
Andrea H.
from
:
Subject
: Virginia to California
Graham at AmeriFreight was helpful and patient as I made multiple changes to my vehicle shipment order. Highly recommended for vehicle shipping at a reasonable cost. (more)
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Sent : 08/02/11 ,13:11:58 AM
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Submitted by
from
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Subject
: My Car Has Scratches
My car was sent here with scratches, and I am quite disappointed in the rather poor delivery. The quality of their service needs to be improved, and customer service didn't help much either. (more)
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Sent : 08/01/11 ,18:39:29 AM
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Submitted by
Calina C.
from
:
Subject
: Smooth Ride
I contacted Jasmine from AmeriFreight regarding transporting my vehicle from NJ to NoCA. I had an easy time setting everything up for the transport. Jasmine was very helpful answering any questions I had and was easy to get in touch with. My car arrived in good condition (intact, no damage), but it did arrive 5 days early so be sure to let your agent know of any time restraints! I would recommend talking to Jasmine if you are considering shipping your car. (more)
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Sent : 08/01/11 ,16:05:46 AM
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Submitted by
Gables Guy
from
:
Subject
: FL to AZ
AmeriFreight was one of two carriers considered. Overall, happy with service--professional and timely. Only issue was confusion with another customer and confusion regarding pick-up date. Very happy with contracted auto transport company. Overall would recommend. (more)
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Sent : 08/01/11 ,15:30:03 AM
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Submitted by
Mariam
from
:
Subject
: Perfect!!
We actually moved 2 vehicles from Louisiana to Missouri. We needed fairly precise timing so we chose Select Express Shipment which gave a 48 hour window or less for the cars to be picked up. This accounted for the increased cost as our original estimate was less than $600. We had excellent communication by Ameri-Freight as well as the contracted carrier company - JBS.
The carrier gave me a 24 hour notice of his arrival for vehicle pickup as well as 30 minute notice prior to his arrival. The driver came all the way to our street and parked exactly where we instructed. The cars were loaded carefully and professionally, mileage and all prior defects were noted.
The cars arrived the following morning in excellent condition, clean and undamaged.
Multiple payment options were accepted and chose to pay with a check which was very convenient.
I would definitely use Ameri-Freight again and would recommend the company to friends and family. (more)
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Sent : 08/01/11 ,15:09:39 AM
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Submitted by
Geoffrey
from
:
Subject
: excellent service
very dependable, lots of communication, they were very easy to work with. I got my quote and then got a confirmed shipper within half an hour (more)
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Sent : 07/30/11 ,03:12:24 AM
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Submitted by
steven
from
:
Subject
: Good
Good service. Vehicle picked on time, arrived on time. Would use again. Communicated times and was contacted when needed to be. Price was good also. (more)
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Sent : 07/29/11 ,01:18:37 AM
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Submitted by
Britnee Baggett
from
:
Subject
: Transport Review
My overall experience with Ameri Freight was excellent. I had a excellent customer service agent named Jeff who was honest and up front about how the procedure worked with shipping my car. My only concern was with the carrier driver being unprofessional. Also the carrier company not being associated with the Better Business Bureau. (more)
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Sent : 07/28/11 ,19:59:15 AM
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Submitted by
Linda Edwards
from
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Subject
: Service
I was very skeptical about shipping my car across country. Graham, the rep at Amerifreight was very patient with me and answered all my questions. I want to also mention Sherene from GA who called from the carrier. She worked with me through a few rough spots, but was always personable and patient. (more)
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Sent : 07/28/11 ,12:30:19 AM
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Submitted by
Paul Smith
from
:
Subject
: NJ to Utah
Moved a vehicle from NJ to Utah without issue. Amerifreight was competitive up front and Graham explained the process well. Vehicle arrived safely without any transport damage. This was my first experience transporting a vehicle and the whole process went well and delivery was a day earlier than expected. (more)
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Sent : 07/27/11 ,18:53:44 AM
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Submitted by
from
:
Subject
: Great experience
All pick up and deliveries were on time and the cares were delivered in the condition in which they were left. The customer service was honest and timely. Overall this was an excellent experience and should we need to ship our cars in the future we will use Amerifreight again. (more)
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Sent : 07/27/11 ,11:40:52 AM
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Submitted by
Saurabh Garg
from
:
Subject
: Awesome service
The service was on time and exceptionally good. I paid extra for the quick service and I got what I paid for. The whole system from placing the order till the delivery was transparent, which was terrific. The driver of the truck was supportive and knowledgeable. He made a timely and prompt delivery. The pick up was in fact 1 day ahead of time. It was very easy and quick to place the order with the experienced AmeriFreight customer service. (more)
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Sent : 07/27/11 ,01:01:35 AM
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Submitted by
Mike Bartell
from
:
Subject
: 1968 Firebird
I purchased a 1968 Firebird Convertible that was in pristine condition and needed it transported to my home in Knoxville Tennessee. Amerifreight was very helpful in locating a transport company quickly and had my vehicle in TN in only three days from the time of my call. the overall process went well and I am very pleased with the service. The price was competitive and the car arrived in good condition using an open carrier. I'm very satisfied and will use Amerifreight again. (more)
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Sent : 07/26/11 ,21:30:19 AM
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Submitted by
Daphne
from
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Subject
: Professional and reliable
After a lot of research, I chose AmeriFreight above 2 other shipping companies to ship my car from TX to CA due to their reliable manner. They quite promtly returned my phone calls and e-mails. Since I wouldn't be at CA when the car arrived, AmeriFreight staffs took an outstanding effort to find another carrier, who agreed to pick up my car on time and hold it at their storage for one week and would delivered to my place when I came to CA without any extra charge. AmeriFreight really made my car shiping much easier than I expected and I would definitely use them again in the future or recommend them to my friends. (more)
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Sent : 07/26/11 ,17:08:03 AM
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Submitted by
Nikita
from
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Subject
: Car Shipping
I used Amerifreight to ship my car from Washington to Alabama, and it has been a wonderful experience. Jasmine was our contact, and she handled everything very quickly. We also received a very good rate. My car made it on time with no problems, and it was delivered right to the door. I would definitely used the company again. (more)
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Sent : 07/26/11 ,14:20:15 AM
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Submitted by
Sharon Stravinsky
from
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Subject
: Truck Transport
This was our first experience with moving a vehicle across country. We chose AmeriFreight because of the positive reviews we read online. Graham was our contact person and was very professional. He had a carrier for our truck within 3 days of posting the request and at the price that we agreed. The truck was delivered in 7 days. We made a good decision to transport the vehicle rather than drive it across the country and made a GREAT decision when we chose AmeriFreight. (more)
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Sent : 07/25/11 ,18:12:28 AM
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Submitted by
Melinda
from
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Subject
: Last-minute hire
I was moving 2 cars from NY to CA and the auto transport company I originally picked hadn't found a truck driver in the month that I was dealing with them. They weren't returning my calls and never called back when they said they would. At three days before my move, I was desperate and contacted Amerifreight. I spoke to Graham, who was very helpful. He gave me some options for cheaper shipping (which I didn't take--apparently, shipping to S. Ca is a lot cheaper than to the Bay Area), quoted a price, and had the cars shipped the day before I had to move. Granted, I paid about $500 more than I would have with the other company ($2950)but at that point, I just wanted things taken care of quickly. The truck driver was very professional and the cars arrived promptly at their CA destination. Obviously I would have liked to pay less, but they took care of my last-minute car-shipping problem, so I can't complain. (more)
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Sent : 07/25/11 ,17:57:36 AM
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Submitted by
Jeni
from
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Subject
: Car Trasnport
My experience with AmeriFreight and US Ark Transport Inc was great. I would use them both again in a heartbeat. It is great to know I have a company I can contact in the future and know that I can trust them with my car. Thanks AmeriFreight! (more)
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Sent : 07/25/11 ,12:03:13 AM
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Submitted by
Ismael
from
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Subject
: Must use AmeriFreight!!!
I was moving to Virginia Beach from San Diego and I needed to ship my vehicle. This was my first time shipping a vehicle so I was very uneasy. I shopped around and I found AmeriFreight to have great reviews as well as price. I contacted Jeff Wright of AmeriFreight and he made the entire process very easy. He was always quick to respond to emails as well as phone calls. My vehicle arrived in Virginia without a scratch on it! I will never use another company and I would recommend AmeriFreight to anyone shipping a vehicle! (more)
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Sent : 07/25/11 ,07:18:37 AM
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Submitted by
Ken Baugh
from
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Subject
: Auto Transport
I highly recommend Amerifreight. I have shipped five cars through them across country and the experience was excellent. They are honest, their rates are competitive and their customer service is excellent. (more)
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Sent : 07/24/11 ,12:35:30 AM
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Submitted by
Mike
from
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Subject
: Moving across the country
I had a great experience dealing with Amerifreight while moving from Florida to the Seattle area. They were professional and courteous. In addition, they took the extra time to explain to me how the auto transport business works. I will definitely utilize their services again. (more)
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Sent : 07/23/11 ,13:26:14 AM
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Submitted by
Adrianne
from
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Subject
: amerifrieght
person handling our order very impersonal didn't seem to care about our business. We waited for three months before we got our vehicle. Other people in the office were more helpful and kind. (more)
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Sent : 07/23/11 ,03:06:51 AM
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Submitted by
Iris Karas
from
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Subject
: Excellent service
I appreciated the fact that phone calls were promptly returned. There was attention to detail and overall, it felt as if staff genuinely cared about providing excellent service. It seemed to matter, which stands head and shoulders above what usually passes for service today. (more)
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Sent : 07/23/11 ,00:26:16 AM
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Submitted by
M. Naik
from
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Subject
: excellent service
I had to move both my cars, a 2000 Toyota Camry and a 2004 Toyota Corolla, from a somewhat remote town in CA (Novato) to GA (Atlanta), at the peak of the summer season and at pretty much the last minute. I called a few carriers and they all tried to take advantage of this and quoted much higher amounts (at least $1200 per car). Some even required me to drive both cars to a location of their choice, such as a big nearby city (San Francisco).
AmeriFreight, on the other hand, delivered at a *very* short notice (less than a week) and for the lowest possible cost ($965 per car). My cars arrived in the same form as they were loaded: not a single scratch or dent. The carrier and driver were also highly professional. Jeff Wright, the person at AmeriFreight I communicated with throughout the process, was extremely courteous and helpful. I have already started recommending him and AmeriFreight to people who want to move their cars within the US. (more)
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Sent : 07/22/11 ,13:03:35 AM
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Submitted by
from
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Subject
: Easy and Professional
I honestly didn't talk to AmeriFreight much. After the initial arrangements were made I only really talked to the driver who was picking up my car. Apparently they outsource their work. Anyway, when I did talk to them they were professional, and they called me afterwards to make sure I got my car okay. (more)
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Sent : 07/22/11 ,12:56:26 AM
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Submitted by
Hanafi Bun
from
:
Subject
: Good service
The customer service is excellent. I had a wonderful experience shipping my car across the country and delivery was prompt and on time. I would prefer to use the services next time to ship my car across the country. (more)
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Sent : 07/22/11 ,02:25:00 AM
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Submitted by
Mark
from
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Subject
: Shipping through Amerifrieght is too easy!
I'm military and was referred to Amerifrieght by a friend who had used them before. I began working with Graham who walked me through the process and provided quotes. As with all things military, I had to change planned dates, and Graham had those changes to me just minutes after we spoke on the phone. Then, my vehicle died. I decided to ship my second vehicle instead. He made that swap easily. It was a lifted Jeep Wrangler with large tires. Graham explained what it would take for a carrier to pick up my vehicle and explained it would cost a little more. By that time, my time was getting short and I was getting antsy. I was willing to pay$200-$300 more than he suggested to get a carrier to pick up my vehicle sooner than later. He suggested I start at just $100 and give it a day. He was right. A carrier picked up the bid that day.Graham saved me about hundreds by being they calm, experienced voice of reason. I would definitely use Amerifrieght again and recommend them to anyone. They did all the work, I spoke to 1 person, and multiple carriers saw the offer. My friend told me about Amerifrieght, now I'm telling you. (more)
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Sent : 07/21/11 ,22:34:22 AM
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Submitted by
Corey
from
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Subject
: Excellent service
Amerifreight made it so easy to ship my car. Making the arrangements was quick and simple over the phone, and the car arrived at it's destination just few days after. Really impressed, would use again. (more)
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Sent : 07/21/11 ,21:40:25 AM
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Submitted by
from
:
Subject
: VERY PLEASED
I WAS ABSOLUTELY PLEASED WITH JASMIN AND AMERIFREIGHT SERVICE.
IT'S BIT SCARY TRANSPORTING YOUR CAR WITHOUT ANY KNOWLDEGE WHAT SO EVER. AMERIFREIGHT GAVE ME THE BEST SERVICE WHAT ANYONE CAN HOPE FOR. THEY FOUND THE CARRIER RIGHT AFTER I HUNG UP THE PHONE WITH THEM! WHAT MORE CAN YOU ASK FOR? CAR WAS PICKED UP THE DAY IT WAS PROMISED DOWN TO THE PROMISED HOUR( CARRIER WAS LOCAL) AND DELIVERED THE DAY IT WAS PROMISED. I WOULD LOOK NO WHERE ELSE BUT AMERIFREIGHT IF I NEED TO TRANSPORT MY VEHICLE AGAIN IN FUTURE. (more)
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Sent : 07/21/11 ,21:34:30 AM
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Submitted by
from
:
Subject
: Fast delivery and excellent service
My Car was picked up next day and delivered in 2 days . Processing is very fast and excellent . Company was fllowing up on the process and very friendly . (more)
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Sent : 07/21/11 ,19:24:30 AM
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Submitted by
Adheesh
from
:
Subject
: car transportation
I used Amerifreight for the first time after reviewing them online. The transport company driver was very professional and timely and accomodated my request to meet at a specific time. I was pleasantly surprised to have my car delivered one day before promise! No doubt , I will use them again if such a need arises. (more)
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Sent : 07/21/11 ,17:17:15 AM
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Submitted by
Theodore Harvey
from
:
Subject
: NY to FL
Pickup was ontime and without hassle. Car was delivered quickly and even though it was a low clearance sports car there was no damage to the body or to the alloy wheels. (more)
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Sent : 07/21/11 ,17:07:52 AM
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Submitted by
Jackie
from
:
Subject
: Great Experience with AmeriFreight
It is a great experience of shipping my car with AmeriFreight. The car got picked and delivered on time. And my agent-Jeff Wright was very professional, knowledgable and helpful during the whole process. I am really satisfied with the service they provided. (more)
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Sent : 07/21/11 ,14:59:10 AM
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Submitted by
chad
from
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Subject
: good service
i needed a 1994 pontiac firebird sent from my base in california to my home in maryland, i placed and order on 11 july, and by 12 july i had a pick up date, that afternoon. the driver who worked for durable transports llc was nice and got the car there ahead of time for my waiting parents. the total travel time was 4 days and was ahead of schedule..i was really pleased with it. sharene was a pleasure to work with and they answered all my questions (more)
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Sent : 07/21/11 ,05:33:06 AM
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Submitted by
Ojong
from
:
Subject
: very professional
Jeff was an excellent agent he dispatched my car within 24 hours and answered all my questions. the car arrived without any damage. The drive who delivered my car was very polite and friendly (more)
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Sent : 07/21/11 ,02:45:32 AM
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Submitted by
Nikita
from
:
Subject
: Car Shipping
Amerifreight was a great shipping company. My car was picked up early and delivered on time. Jasmine handled the call, and she had a carrier within 3 days. The price was excellent. (more)
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Sent : 07/21/11 ,00:04:15 AM
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Submitted by
Stan Seagren
from
:
Subject
: Shipping my 1929 Model A
Based on Transportation Rankings, I chose AmeriFreight. Glad I did so. They were prompt and courteous. Would highly recommend them to anyone shipping a vehicle. Do not be fooled by low initial qoutes by other companies, as I hear that is not what you actually pay. (more)
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Sent : 07/19/11 ,20:09:18 AM
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Submitted by
Hunter
from
:
Subject
: Top Marks for AmeriFreight
This is the second time I have used AmeriFreight and would highly recommend them to anyone wishing to transport their vehicle. I was immediately contacted by the company after requesting a quote. The representative was courteous and professional. They answered all the questions I had and even suggested other options that were better suited to our particular situation. (more)
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Sent : 07/19/11 ,12:20:44 AM
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Submitted by
from
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Subject
: Pontiac GTO
Second time I use them and it works fine as allways
this time it was my broken 1972 Pontiac GTO conv. thats need transportation from Nebraska to Mishigan (more)
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Sent : 07/17/11 ,14:57:19 AM
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Submitted by
debbie
from
:
Subject
: opinion
This was the first time we had shipped a car across the country so for the most part I would say the process went smooth with pick-up, communication from the driver, and drop-off. I would recommend AmeriFreight but would offer a warning of the different rate packages. (more)
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Sent : 07/16/11 ,19:42:06 AM
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Submitted by
joe Guede
from
:
Subject
: 1985 Porsche 911 Carrera
ster: Joe Guede
Date: 7/16/2011 6:23:00 PM
Reviewed: AmeriFreight
Subject: 1985 PORSCHE 911 CARRERA
Review: I was ready to purchase this vehicle and didn't know who to contact. I called a good friend that deals with vintage automobiles and told me About AMERIFREIGHT,outstanding choice got to hand it to Graham Turner , he'd always be in contact with me and kept me informed.
Estimated time of arrival was Thursday 07/14/11 and received the Porsche on Wednesday 07/13/11. Will recommend and use for my next vintage automobile purchase.
SDM Transport carrier was very professional and knowledgeable. Very pleased, thanks you all very much. Joe Guede (more)
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Sent : 07/16/11 ,18:33:19 AM
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Submitted by
Robert M
from
:
Subject
: Amerifreight is excellent
I was dealing with moving elderly parents into retirement independent/assisted living and had to move their car cross-country. Amerifreight not only had the best quote, but their promptness, precision, price, and personability made the whole process a pleasure! I needed to share specific instructions for the driver to arrive into our gated community without difficulty, and Jasmine took careful note of my details. The driver was fully briefed, on time, courteous, professional, cheerful and careful with the car. It arrived perfectly and on time. I couldn't have wished for a more positive overall experience. Thank you Jasmine, and thank you Amerifreight. You'd be foolish to trust another company with your car transport needs. (more)
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Sent : 07/16/11 ,02:03:44 AM
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Submitted by
Arun Sherma
from
:
Subject
: Very helpful to get your car shipped
These guys are excellent. Initially no carrier was excepting my price for shipment. Amerifreight response? They cut their fees to put that money out to carriers and the car was shipped 2 days later. They are honest and didn't try to up- sell me. I'm using them again when I ship my cars in the future. (more)
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Sent : 07/15/11 ,14:56:04 AM
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Submitted by
Hanafi Bun
from
:
Subject
: Good sevice
The customer service is excellent. I had a wonderful experience shipping my car across the country and delivery was prompt and on time. I would prefer to use the services next time to ship my car across the country. (more)
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Sent : 07/15/11 ,14:00:22 AM
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Submitted by
Tim
from
:
Subject
: Very Professional
I worked with Graham, and he was my single POC for the entire process. He treated me very professionally, was up-front, honest, and thoroughly explained the realities of shipping vehicles. He was completely right about everything -- even later talking to the truck driver after vehicle delivery, everything Graham had told me was exactly what the driver himself told me. Amerifreight, and Graham, never once seemed to try to take advantage of me and seemed completely sincere on ensuring my vehicle was shipped to my schedule. Graham even voluntarily reduced his commission (the Amerifreight portion of the charge) to $50 to help make my cost competitive. Amerifreight ensured I was easily put in contact with the driver that picked up my contract...and after that, everything else went extremely smooth. I would definitely use Amerifreight in the future. They even honor a military discount! (more)
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Sent : 07/14/11 ,23:50:10 AM
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Submitted by
Lorio E.
from
:
Subject
: Car Shipment
I am very pleased with the service received. Graham Turner responded promptly to all my requests and inquiries. The car was delivered on the day that was promised. I highly recommend Amerifreight and will use it again in the future. (more)
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Sent : 07/14/11 ,22:36:04 AM
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Submitted by
L. Reynolds
from
:
Subject
: Transport of two cars
No problems, first time of doing this and everything went great. Jasmine was very helpful and friendly. We were so gratefully that we had no issues at all. we will let people bknow about how easy it is to deal with American Freight and what great service they have. (more)
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Sent : 07/14/11 ,15:56:55 AM
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Submitted by
Nancy LaRosa
from
:
Subject
: Wonderful !!
Graham was very informative and helpful through the whole process of transporting my Volkswagon. He was not only professional, patient, and answered all of my questions but friendly. He is an asset to the company and if I need to use the company again I will surly ask for him !! (more)
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Sent : 07/14/11 ,10:48:12 AM
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Submitted by
SP
from
:
Subject
: Great From Start to Finish
Jeff was fantastic, we dropped our car off at the company office and Jeff met us 2 hours before his shift started to accept the car and took car of pick up for us. The process was smooth from start to finish, highly recommend! (more)
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Sent : 07/13/11 ,16:18:17 AM
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Submitted by
Vasu
from
:
Subject
: Early delivery and good customer service
My primary contact was Jasmine. She is a nice person to work with. The initial quote for my move was 1065$. Then the price was increased to 1165$ with my approval. Though the price was increased, the price was still comparable to other big moving companies. And also AmeriFreight reduced their deposit from 250$ to 65$ to find the driver. Driver was very nice and they delivered one day before the actual delivery date without any damages to my car. I would use AmeriFreight again for my future moves. (more)
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Sent : 07/13/11 ,03:07:55 AM
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Submitted by
Minhas
from
:
Subject
: Good service - delivered car as promised
I used AmeriFreight to ship my new car from NY to TX. There was some trepidation but everything worked out well. Shipping a car is not something people do every day so I had no idea which company to use. I found AmeriFreight via Google and read their reviews and used their service based on the reviews. I was not disappointed. Google is good for something after all :) (more)
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Sent : 07/12/11 ,18:29:24 AM
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Submitted by
mike
from
:
Subject
: IL to CA
jeff was my sales rep and made everything easy. my price was on the lower end however, the car was picked up on the first available date and delivered early to the destination. would recommend to anyone that needs to ship cross state. (more)
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Sent : 07/11/11 ,15:12:13 AM
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Submitted by
Kathryn
from
:
Subject
: Great experience
I'd never shipped a car before, so chose Amerifreight based on previous reviews. Jasmine was extremely helpful and efficient; she arranged the transport very promptly and, when we learned I would have already left town when the pickup could be scheduled, suggested an alternate plan that worked perfectly. Kudos to her, to Amerifreight and to Cowboy Transport. (more)
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Sent : 07/11/11 ,12:37:24 AM
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Submitted by
Dana
from
:
Subject
: Vehicles
I had two vehicles transported for this move. Pickup and delivery were on time. The people in the office were very responsive and helpful. Would definetly use them again. (more)
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Sent : 07/11/11 ,09:12:32 AM
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Submitted by
Colleen
from
:
Subject
: Satisfied
Graham provided great customer service and answered all my questions. Car arrived in time and in good shape. Graham followed up with me after my car was delivered to make sure I was satisfied. I would recommend this company to all. (more)
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Sent : 07/10/11 ,16:17:24 AM
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Submitted by
CT
from
:
Subject
: NY to FL, great experience
This was a super smooth experience. The service was excellent. The car arrived early and in perfect condition. Would recommend to others, and would use again. (more)
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Sent : 07/09/11 ,12:35:21 AM
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Submitted by
Kristin
from
:
Subject
: review
Overall Amerifreight was good and I would recommend them as they found a good carrier and my car made it safely and on time/early. My only disappointments were that I ended up paying about $85 more than they initially quoted me. Also, Amerifreight initially got may dates wrong and had my pickup date 2 weeks early but that was most likely just a communication error and was straightened out. Lastly after everything was scheduled thorugh Amerifreight I received a phone call from the carrier telling me they were going to pick up may car the following day (4 days early) and that was the only date they could take it otherwise they would have to wait a week. This put my car at my destination before I was able to arrive and Amerifreight had initially told me my car could not be held but this was also untrue. (more)
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Sent : 07/08/11 ,01:12:27 AM
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Submitted by
perminder
from
:
Subject
: Excellent service
Amerifreight is my go to auto transport company. This is the second time I am dealing with them. They always
provide great service. They pick up and drop off the vehicle on time and in perfect condition. Their customer
service is excellent. I have already refereed my friends to Amerifrieght and I will suerly use them in future. (more)
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Sent : 07/07/11 ,14:50:31 AM
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Submitted by
DZS
from
:
Subject
: Excellent!
I was looking for a safe way to move my daughter’s car across country, she had found a company and sent me the link to schedule her car. When I started looking at the reviews for the company she had chosen there were not good. So I started looking for another company. Ameri-Freight had the best recent reviews. They did not disappoint. They were prompt with calls, scheduling and follow-up. It all went very smooth! I would recommend them to my relocation clients. (more)
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Sent : 07/06/11 ,18:31:35 AM
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Submitted by
Troy Beers
from
:
Subject
: FL-CA Armada Transportation
We used AmeriFreight to handle our car transportation for the second time from Florida to California. Graham as usual provided us great customer service with follow up calls to confirm everything happened according to our agreement. We plan to use AmeriFreight in the future and would highly recommend them. The customer service is far superior to any other freighters. (more)
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Sent : 07/06/11 ,15:51:10 AM
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Submitted by
Leon E
from
:
Subject
: Very Pleased with AmeriFreight
I was very pleased with the transport of my vehicle. I was transporting a 1974 F-100 pickup. The pickup was a family heirloom and I was concerned about getting it transported safely. It was a joy working with Jasmine. Because this was my first time using a Transport service I had a lot of questions and Jasmine was very patient and kind. (more)
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Sent : 07/06/11 ,14:40:13 AM
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Submitted by
Ashley
from
:
Subject
: Came to the Rescue
We originally arranged a deposit with another company that grossly under-quoted us and left us at a disadvantage when trying to secure a driver. We canceled with the first company and let Amerifreight know of our situation. We were already behind on our scheduled move of the car and Jeff did everything he could to secure us a driver quickly and with reasonable price. The carrier was polite and very timely. Jeff took initiative to make the transport happen when the other company was just planning to wait and see what happened. We would definitely use Amerifrieght again. (more)
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Sent : 07/06/11 ,13:08:46 AM
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Submitted by
Philip
from
:
Subject
: Great company!
This was my first time shipping a vehicle, and Jeff from AmeriFreight made it hassle-free and painless. The shipment was scheduled to be delivered on July 6th, and I got it in on July 3rd. Jeff was available for questions along the way, and I got a great price too! If I ever need to ship a car again, I will definitely be a repeat customer. My dad is also looking to buy a car out of state soon, and I will recommend AmeriFreight to him as well. (more)
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Sent : 07/06/11 ,12:52:21 AM
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Submitted by
from
:
Subject
: Great Service!
Amerifreight made me feel safe and secure about the transfer of my car. They were prompt and made sure everything ran smooothly. I will use them again in the future! (more)
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Sent : 07/05/11 ,19:34:36 AM
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Submitted by
Jaime
from
:
Subject
: Would Use Again - but problems with carrier communication
I was not on a time crunch to get the vehicle so the delay in the initial schedule set was not a problem as I had chosen basic service. However, I do wish the carrier would have communicated better with me about delivery times as they were scheduled to deliver it on a Friday, but I did not hear from them until they showed up Sunday evening. AmeriFreight did not have the correct number for the driver as the drivers had changed from their original records and no communication was possible to find out about delivery over the weekend. It was like waiting for the cable guy all weekend not even knowing if they would show up. However, I did receive the vehicle and all was well in the end. (more)
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Sent : 07/05/11 ,12:53:26 AM
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Submitted by
from
:
Subject
: Two cars across country
We shipped two cars across country. Everyone we dealt with was courteous. Drop off was exactly on time and drop off was actually early, but still fully coordinated with us. All very convenient. Vehicles were in same condition that we sent them in. (more)
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Sent : 07/05/11 ,12:31:47 AM
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Submitted by
Stanford
from
:
Subject
: 2 cars shipped safely from TX to OR
Amerifreight's Jasmine and Coni were exceptionally helpful in getting our family's cars moved. We had two enclosed cars (this review) and three open-trailer cars (not yet shipped as of this writing), and the two cars on the enclosed went along without any issues. With 5 cars and two modes of transport, you can imagine the complexity when a move of our house was factored into the equation. Since we were shipping via economy package, we had a close family friend keeping the cars for us after the moving van left with our household goods - that provides plenty of cushion in case carriers don't pick up the bids for the open transport. The enclosed carrier (Auto Trans Experts from Spokane WA) personnel were careful and knowledgeable in loading/unloading the cars, and in coordinating time & location for load & unload. Cars were a little dirty on arrival, but everything washed off fine as far as I could tell, with no visible scratches, cars started/ran fine, had no extraneous mileage vs. pick-up odometer readings. Would definitely recommend AmeriFreight and Auto Trans Experts. (more)
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Sent : 07/04/11 ,01:41:11 AM
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Submitted by
Ashley Taylor
from
:
Subject
: Great Company
I was very pleased Jasmine my contact kept me informed every week as to what was going on. When my jeep didn't move as fast she called and explained options and it was picked up later that week. (more)
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Sent : 07/02/11 ,20:12:21 AM
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Submitted by
Jane
from
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Subject
: Good experience
Fast pick up. good communication.
The driver was very flexuble. Worked with me to pick up the vehicle at a time that was convenient to me. (more)
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Sent : 07/02/11 ,00:51:47 AM
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Submitted by
Peter
from
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Subject
: Good experience
fast pick up. good communication. Jeff was my initial contact.
The carrier was Euro Auto Transport. They are fantastic.
only took 5 days coast to coast.
Would recommend (more)
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Sent : 07/01/11 ,21:24:35 AM
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Submitted by
John B
from
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Subject
: AmeriFreight
Great experience. I Chose Economy. Pickup on time delivery on time. No additional charges. Great communications. Easy to use. I would definetly use again. Car arrived clean and damage free. (more)
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Sent : 07/01/11 ,20:51:43 AM
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Submitted by
Peter
from
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Subject
: Good experience
fast pick up. good communication. Jeff was my initial contact.
The carrier was Euro Auto Transport. They are fantastic.
would recommend.
car delivered in 5 days coast to coast (more)
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Sent : 07/01/11 ,19:23:26 AM
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Submitted by
Ryan
from
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Subject
: Auto Shipping
Great customer service. I had add money to my quoted price twice but the car was picked up on time and delivered on time without a problem. (more)
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Sent : 07/01/11 ,10:27:11 AM
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Submitted by
Aaron
from
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Subject
: Good experience
The overall experience was good. I had to add $100 to my initial price but this was explained to me by Graham. Car arrived in same condition as when it was picked up. Would use again. (more)
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Sent : 06/30/11 ,23:34:26 AM
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Submitted by
SLZ
from
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Subject
: Auto Transport
No problems at all. I received prompt accurate info from Graham in the initial phone order. Price was appropriate and did not have to be increased. Response offering to pick up car the next day came literally within one hour of initial order. Pickup and delivery were prompt and uneventful. I would use the service again. In the interest of full disclosure, I note that the company does offer a small rebate for completing the reviews but this did not alter the content of my review, which is factually accurate. (more)
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Sent : 06/30/11 ,11:58:49 AM
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Submitted by
Esteban
from
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Subject
: Lexus IS250
Driver was on time, safely loading the vehicle without incident. All personnel involved in the move were very professional. I appreciated their military and loyal customer discounts. (more)
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Sent : 06/30/11 ,09:59:18 AM
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Submitted by
herb
from
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Subject
: AmeriFreight.....Got It Right
called amerifreight with an issue about delivery of my land rover from chicago to new york & wanted to know if they could make it happen right away, a short time later it was done they picked up the truck the next day it was a thursday i had my truck by sat. no complaints they did what they said they would. satisfied (more)
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Sent : 06/29/11 ,21:40:54 AM
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Submitted by
Jeff
from
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Subject
: Great company
Amerifreight was extremely easy to deal with. Easy call, easy booking and great price compared to other companies. Vehicle was picked up within a couple days of booking.  Driver was friendly and seemed sincere about delivering it to the destination in good condition. Vehicle was delivered in a timely manner. Would definitely use Amerifreight again, thanks for making what could have been a tortureous process extremely easy. (more)
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Sent : 06/29/11 ,21:22:18 AM
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Submitted by
Aleks
from
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Subject
: Great - seemless deliver
Great service, quick turnaround! Impressed Customer HERE! They delivered 3 days faster than my furniture truck!?!
Graham is great. The service team kept me posted all the way and the post delivery follow up made sure that all our expectations were met. We sent a 2010 S4 and a New Mercedes SUV...which were treated with white glove service! (more)
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Sent : 06/29/11 ,18:12:15 AM
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Submitted by
Roland
from
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Subject
: Great company
Excellent company, great service, the agent worked very hard to get us a great quote. Smoothest delivery ever. Will definitely use again. Only took 7 days from northeast to southwest. (more)
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Sent : 06/29/11 ,14:50:08 AM
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Submitted by
from
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Subject
: fast, honest
shipment was fast and honest. It did take AmeriFreight some time to find the right shipper, but ultimately an excellent shipper was located to match exact dates requested. (more)
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Sent : 06/29/11 ,00:54:21 AM
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Submitted by
Don
from
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Subject
: Perfect
I am myself a trucker, and familiar with all the possible problems that can occur, and also the excuses that are sometimes used to cover poor performance. I have never needed to ship a car before, and was quite apprehensive about the whole ordeal, beginning with finding a broker. After some homework checking on credentials, and reading reviews, I chose AmeriFreight. I cannot stress how happy I am with that decision. Graham, at AmeriFreight, was most helpful in ironing out the details. I am also delighted with the carrier that delivered the car.. a Lamborghini Countach kit car. The car needed special care loading and unloading due to its low ground clearance, and the driver was up to the challenge. He was totally competent, very friendly, and genuinely cared about his responsibilty in the transport. For me it ended a very happy story. My hat is off to Graham, AmeriFreight, and the carrier they chose. (more)
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Sent : 06/28/11 ,23:12:03 AM
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Submitted by
BMoran
from
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Subject
: Auto Transport Ohio to California
AmeriFreight was awesome! Graham Turner and Sharene were excellent! Their customer service and follow up were well above average. They were consistent in responding to emails and phone calls, even on the weekend. They were clear and honest when answering questions and were available through the whole process. I even received a call AFTER my vehicle was delivered to make sure everything went well and I was happy. I can highly recommend them to anyone looking for an auto transport company. Again, HUGE THANKS to Graham, Sharene and the crew! (more)
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Sent : 06/28/11 ,22:05:44 AM
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Submitted by
Heather
from
:
Subject
: Shipping my Camaro
I just got my dream car in December, then I got news that my husband was being stationed literally across the country. I knew that I wanted to ship my car, rather than instantly rack up 2,500 miles on it. But I was also worried my 2011 Chevy Camaro SS was going to be mangeled during transport. I didn't know where to go or who to contact, but then my husband found AmeriFreight's website and saw the good reviews they had received. I spoke with Graham on the phone, he was honest and to the point. He told me exactly how the process goes and what to expect. He also eased my overly cautious mind about shipping my new car. My Camaro was picked up exactly as it had been planned, and also delivered in the same manner. The service did not end there, however. I also received a follow up call to ensure that everything had been carried out to my standards and to see if my car was in the same condition it was upon transport. My experience with AmeriFreight was a very good one, and if we end up having to move again, being in the Army, it's not too far off, I will definitely be using this company for transport. It was very easy, I was always kept in the loop, and I never had any questions that were not answered. (more)
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Sent : 06/28/11 ,12:56:04 AM
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Submitted by
from
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Subject
: great service
had a great experience with amerifrieght. car was picked up and delivered without hassle. the customer service provided by amerifrieght was excellent - they were always available to answer questions and responded quickly. they did not overly spam my phone and email while i was shopping for companies. i am happy i picked amerifrieght, i would recommend this to my friends. (more)
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Sent : 06/28/11 ,12:35:21 AM
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Submitted by
jane
from
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Subject
: outstanding
I am happy with AmeriFreight's service and Jeff was very professional and helpful. The driver was great and he delivered the car on time and kept me informed all the time. I'll definitely call Jeff if I need to transport my car again. (more)
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Sent : 06/28/11 ,10:53:26 AM
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Submitted by
Donald Veal II
from
:
Subject
: Best Car Shipping Co.
I have to ship my car at least once per year because of my job. This is the first car shipping company that i have EVER used where everything ran smoothly. (more)
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Sent : 06/28/11 ,10:12:07 AM
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Submitted by
R Maharaj
from
:
Subject
: Pleased with service
Graham was very helpful and sourced an open car carrier. The driver was informed with the risks and safety features of his truck. A few minutes before pickup he reported that there was no space on his truck to accomodate our cars because another customer was unable to remove his vehicles to make space for our cars. The driver was ablt to find a secure lot to keep our cars safe until he had the space to take our cars. All in all the wait was about 4 days (one day later than anticipated) but the cars came in good condition (more)
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Sent : 06/27/11 ,23:35:13 AM
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Submitted by
Deb Bailey
from
:
Subject
: Great Company
have never shipped a car before and didn't really know how the whole process worked. I called several companies to understand what we had to do to get our car to OR by a certain date. A couple of companies seemed kind of "shady" and one was down right rude and kind of insulting to me. When I finally got Graham on the phone I was so relieved. He walked me through the whole process of how cars ship across country, explaining the whole industry to me and the real cost that we might face, not just a cheap low ball quote. The carrier that took our car was professional and friendly and we were amazed he got our car safely out there in 6 days. Overall Amerifright and Graham specifically was so helpful, I would recommend this company to anyone. (more)
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Sent : 06/27/11 ,21:46:43 AM
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Submitted by
RT
from
:
Subject
: GREAT SERVICE
Amerifreight was overall excellent. The reps were informative, flexible, and dependable. My car was shipped on time, with no damage or stolen items. The company is truly professional and you will not be dissappointed with their service. (more)
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Sent : 06/27/11 ,20:46:09 AM
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Submitted by
Jason Treloar
from
:
Subject
: crew-cab long box
Out of three times using Ameri-freight they where always available by phone immediately as opossed to call backs or e-mail and where very prompt with different quote options and pricing, highly recommended. (more)
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Sent : 06/26/11 ,12:30:57 AM
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Submitted by
Andrei Savu
from
:
Subject
: Great when money is of the essence and time is not
AmeriFreight was great in facilitating the tranport for my vehicle. They offered a cost effective solution since I had flexibility with the timeline. Jasmine was helpful in providing insight with the process and how everything works. I learned a lot about how carriers pick up orders and some of the variables involved. Since I was able to be patient everything went smoothly once the carrier picked up the order and for a price much lower then some of the alternative quotes. Thank you AmeriFreight! (more)
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Sent : 06/25/11 ,12:53:56 AM
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Submitted by
Robert Jenkins
from
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Subject
: RJ Shipping
About two weeks after my vehicle arived my sister needed to find a shipping companly and I recomended them. That says it all. ggg gggg gggg ggg (more)
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Sent : 06/25/11 ,11:35:06 AM
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Submitted by
Fong Liu
from
:
Subject
: AmeriFreight Review
I moved from Boston to LA and had to ship my car. I had a great experience with AmeriFreight. A carrier was found the same day I placed my order and the carrier was professional and prompt. (more)
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Sent : 06/24/11 ,18:00:21 AM
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Submitted by
from
:
Subject
: Excellent Service
The driver was very flexuble. Worked with me to pick up the vehicle at a time that was convenient to me, which was late in the evening. Vehicle was delivered in excellent condition. (more)
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Sent : 06/24/11 ,09:51:04 AM
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Submitted by
Shweta
from
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Subject
: Satisfied customer
Excellent customer service and very cordial staff. They work with customer's needs and are very professional. I will recommend them to anyone who is looking for a reliable and honest company. (more)
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Sent : 06/23/11 ,23:15:48 AM
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Submitted by
Joseph
from
:
Subject
: so fast
As we plan our moving from Maryland to Texas, we find out that car shipment could cause a lot of headache if not done right.
Fortunately, after some research, we found AmeriFreight, an A+ company by BBB. They did an honest quote and explained all scenarios to me. After we decided to go with them, I got a call from them within an hour. A freight car from PA to Texas happened to have a spot cancelled and available. The driver also called me in time. Within two days, the driver delivered the car.
Since we hadn't moved to Texas yet, I had to ask someone to receive the vehicle for us. So fast, I could not believe it. This really demonstrated that AmeriFreight staff's dedication and their superior technology and vast, reliable carrier network.
A job well done, two thumbs up! (more)
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Sent : 06/23/11 ,19:51:29 AM
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Submitted by
Pat
from
:
Subject
: Tampa to Seattle
Amerifreight came through in a clinch! They successfully coordinated a two car 3200 mile transport from coast to coast under the tighest timeline. Despite the odds stacked against the trek (route was very unusual) they made it happen! I highly recommend using either Jasmine or Charese!! (more)
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Sent : 06/23/11 ,17:57:11 AM
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Submitted by
from
:
Subject
: Good service
Never had to transport a car before, a friend had used their sevices before and I had heard good reviews. I did call around to compare, they had the best prices and delivery went smooth. (more)
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Sent : 06/23/11 ,16:00:58 AM
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Submitted by
Jeffrey
from
:
Subject
: EXCELLENT!
Pickup and delivery were early. The driver was excellent and the service was great. The carrier company was D.J. Auto Carrier. I worked with Jasmine at Amerifreight and she was very courteous and honest with the whole process. Highly recommended. (more)
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Sent : 06/23/11 ,15:44:46 AM
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Submitted by
Peter von Buelow
from
:
Subject
: All went well
I was very happy with the way things went. After the initial automated bid I got from this site, I went to the Amerifreight web site and got a firm quote (which was a bit higher) and a contact person.
I gave her a phone call, and she explained the options they offer. It was all openly explained and they emailed me written descriptions of how they set up a shipment. I went with the cheapest option, the "stand-by" which was not guaranteed to get a shipper. But they called me back the same day and had someone who could make the pickup in 2 days. Amerifreight takes a deposit (for me $215) in advance via credit card, and the shipper is paid the rest (in this case $550) on delivery. Everything went as promised. The car actually arrived 2 days early. The shipper called a day in advance and again an hour before he arrived. The driver was very courteous and parked the car in our driveway. All's well that end's well. (more)
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Sent : 06/23/11 ,08:20:02 AM
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Submitted by
Tara Connelly
from
:
Subject
: Good service
I was happy with my contact and updates from Amerifreight. I was concerned about shipping my car, so I did a lot of research. Found good reviews and had good help from Amerifreight (more)
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Sent : 06/23/11 ,02:24:47 AM
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Submitted by
Abhishu
from
:
Subject
: Great Service
They have continiously did follow up and delivered my vehicale on time in Boston. They used Patterson Trucking service and driver was James. I would recommend them to others as well. (more)
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Sent : 06/22/11 ,22:18:02 AM
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Submitted by
Sean
from
:
Subject
: AmeriFreight
Good service. They answered the phone when I called and were always helpful. They found a carrier for my car almost immediately. They seemed to have more contacts than the other companies I was looking at. Overall it was a great transaction and I would recommend it for anyone needing shipment. (more)
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Sent : 06/22/11 ,17:06:56 AM
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Submitted by
L.Lowe
from
:
Subject
: Great Customer Service
AmeriFreight provided the best customer service possible for the transport of my automobile. They were friendly and expedite in answering questions and concerns. They kept me informed of any updates and made sure that I received everything needed via email to complete my order. They responded to phone inquiries regarding the transport and assisted me in making contact with the auto carrier. They walked me through the entire process and dispatch was especially helpful in contacting the auto carrier. I would recommend this company to anyone that needs an auto transported from the west coast and east coast. I appreciate their service and thank you. (more)
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Sent : 06/22/11 ,12:53:39 AM
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Submitted by
from
:
Subject
: AmeriFrieght
This company was great. Customer service was helpful and available. Whatever questions I had they were there to answer them. The driver was prompt and kept me informed. He would call and tell me where he is and dropped off on my car when he said he would. I would definitely use AmeriFreight again if I needed to. (more)
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Sent : 06/22/11 ,09:56:42 AM
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Submitted by
Michelle
from
:
Subject
: transport
This was my first experience having a vehicle delivered and I was very uneasy about having to do so. I was pleasantly surprised, the process went smoothly, everyone kept me updated and made it worry free. (more)
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Sent : 06/21/11 ,23:24:14 AM
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Submitted by
Turboguy
from
:
Subject
: Florida to Nebraska: Great Experience
I recently had some work done to my car and moved in the process. I got to Nebraska and was concerned about coordinating a pickup from a bodyshop remotely. Graham from Amerifreight worked with me to figure out the best way to get my vehicle shipped to a remote location, and though I had to increase the rate to higher than I would have liked because of this less-traveled route (I normally ship Florida to NYC), Graham also cut his profit substantially in order to get my vehicle shipped as quickly as possible.
Once a carrier was secured, I continued to be impressed with David at DJ@J Transport, who treated my prized vehicle with much care and always picked up the phone to inform me of their location.
This was a very pleasant experience all the way through. (more)
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Sent : 06/21/11 ,22:35:57 AM
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Submitted by
T. Madison
from
:
Subject
: Ameri Freight Shipment
My experience with Ameri Freight was great. I received a very competitive price and my agent kept me informed during the entire process. My car was picked up on time & delivered on time. I would use them again and recommed them to friends. I wouldn't trust just anyone with my 2011 Mercedes-Benz! (more)
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Sent : 06/21/11 ,20:58:48 AM
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Submitted by
Erin
from
:
Subject
: Excellent Service
Graham did a great job getting our car from NC to CA. He set me up with a window of time for the car to get shipped and it went on the second day of the window. There were no surprises or hidden costs and that was much appreciated. Our shipper was good at keeping un in the loop and got our car to CA early. We were very happy with the service that Graham provided and would use them again. Thanks for the great work! (more)
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Sent : 06/21/11 ,18:08:37 AM
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Submitted by
Carl C.
from
:
Subject
: Smooth Transportation
The communication from Amerifreight was excellent and then when they put me directly in touch with the driver, he communicated on time and did exactly what he stated he was going to do. I was extremely pleased with delivery process, quality and timeliness.
Very please and would defintely use them again. (more)
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Sent : 06/21/11 ,13:42:31 AM
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Submitted by
Mr. Ferguson
from
:
Subject
: Amerifreight Transport
Mr Graham Turner, Amerifreight, delivered!! I was seeking to send a vehicle from Niceville, FL to Salt Lake City, UT with a request for a 5 day delivery window. Clearly the moving brokers work their best to guarantee a pick up window, not necessarily a delivery window. They made it, spot on. When it looked like the vehicle was not being picked up by a transporter, Graham worked with me on the pick up dates, reduced Amerifreight's processing fee and urged me to bump up the shipper's cost only when it looked dire. It all worked out. There was great communication between Amerifreight employees and me and a sincere desire on their part to meet my needs. I would definitely use Amerifreight again and I will recommend them to anyone needing professional service.
I had initially secured the services of another provider but unfortnuately they didn't deliver on their ability to secure a driver. I live in the panhandle of Florida and it seems this isn't the most used route for vehicle pick up and delivery. It took the sage advice and attention to detail of Amerifreight to make it happen. I am very appreciative of their advice, their service and their five start communication.
The transporter was most professional. Pick up and drop off were smooth and timely. Vehicle arrived with minor soiling as it traveled in an open vehicle for over 2100 miles. (more)
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Sent : 06/20/11 ,16:41:45 AM
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Submitted by
Ramona Dolson
from
:
Subject
: Awesome Service
Amerifreight did an outstanding job for me! With poor planning, I found myself in a bind regarding transportation for my vehicle at a port in Georgia to Texas. Jasmine at Amerifreight worked tirelessly to find a solution to my dilemma...and she did! My vehicle was picked up before the port began charging my for storage fees and the trucking company delivered my vehicel 2 days ahead of estimated delivery date. I highly recommend Amerifreight for anyone who has transportation needs for relocation of vehicles. I know I'll use them again! (more)
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Sent : 06/20/11 ,11:39:42 AM
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Submitted by
Jaysson
from
:
Subject
: Awesome
A lot of previous reviews that I read talked about the guy named Graham at AmeriFreight. He always had great reviews which was the main reason I decided to go with them over other companies. Well I can further confirm that those previous reviews were totally telling the truth. My first conversation with Graham was very straight forward. He quoted me a price but honestly explained to me how it could change before I even decided to go with him. He explained to me that he submits the price to the truckers and then waits to see if someone will accept it at that price. If the asking price is too low he may need to up it. I thought that was extremely honest of him to do that upfront and it made me feel even more comfortable going with them for our cross country move.
As for the shipping process it went very well. They picked up my car on a Monday and despite the fact that the original drivers truck broke down they quickly found a backup driver to grab my two cars right on time. I went on vacation after they picked up the cars and expected to be back in Maryland by the 7-8 days they estimated it would get there. The driver actually called me on Thursday night to tell me to tell me he was just outside of Maryland...they got it there in under 5 days!!! I had to scramble to make sure a family member would be available to accept the cars but them arriving early is a good thing.
Overall I had a great experience and I would 100% consider using them again if I had to move. (more)
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Sent : 06/20/11 ,10:39:59 AM
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Submitted by
Deedar
from
:
Subject
: Non communication of changes
My pick up date was set for 31st of May and my vehicle was eventually picked up on the 7th of June. I was not informed of these changes. Other than that the actual pick up and delivery was flawless and very professional. (more)
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Sent : 06/19/11 ,18:48:59 AM
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Submitted by
Rich W.
from
:
Subject
: Illinois to Sunny L.A.
This is the second time I have used Ameri-Freight. They are very professional and put you at ease especially if you have never shipped a vehicle. Jasmine, it was nice doing business with you once again. Mario, the driver was in communication with us from beginning to end. We will certainly recommend you again. (more)
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Sent : 06/19/11 ,09:36:33 AM
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Submitted by
Nick
from
:
Subject
: First time car transport
I was moving from California to Virginia. I was on a budget and I didn't want to drive the whole way if I didn't have to and I was trying to find the cheapest and best way possible to do it. It was gonna cost me $3,000.00 just to rent a uhaul with a car tow. Plus you figure gas and food so basically that was expensive for me. So I start looking around for good deals and reliable people to ship my personal vehicle from coast to coast. I called around and found a few companies that shipped cars. Some of the places weren't very informative and it really didn't seem as if they cared about my concerns but very eager to get my money. Then I called Amerifreight and talked to Jasmine. She was very informative and honest. She answered all my questions, even the dumb ones, and she worked with my situation with being on a budget. Needless to say I ended up paying way cheaper than the other companies and I didn't feel worried that my car would get messed up
or oil leaked on it or stuff stolen from it during the transport. The company that Jasmine picked to ship my car were very professional and got the job done right. I was also able to get the name and phone number of the driver of the truck that my car was on. I wasn't going to be in Virginia during the time of delivery and my father was going to receive the car delivery. The company called me and my father ahead of time to let us know when pick up and delivery would take place. When the shipping company came to California they took pictures, inspected and noted any prior car damage before taking my car and they did the same with my father during delivery in Virginia to make sure no damage was done by them. It was a very smooth transition with no problems. Jasmine also called me after the car was delivered to make sure I was satisfied with their service. I would use Amerifreight and CAA transport again. For this being my first time shipping a
car ever, I would say I got very lucky with the company that I chose and they made it easy for me to make my decision. Talk is cheap, but their performance backed up their words and I was very satisfied with their service. Thanks Jasmine from Amerifreight and Jessie from CAA for a job well done. (more)
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Sent : 06/19/11 ,08:25:46 AM
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Submitted by
J. Bookout
from
:
Subject
: Awesome Service!
Amerifreight was excellent in shipping my vehicle from Kansas to Washington. The price was right and beat out many of the other offers from similar brokers. Jeff at Amerifreight was courteous and professional in setting up my transport and finding a company/driver in a timely manner. I was called the day prior saying that a driver was available to pick up the vehicle the next day. My car was shipped on time and delivered to Washington 3 days later as promised. The carrier was great as well and easy to communicate with. I will definitely use Amerifreight again for my vehicle transport needs and recommend them to anyone looking for a professional broker who follows through on their promises. (more)
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Sent : 06/19/11 ,07:52:11 AM
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Submitted by
Ken Rayborn
from
:
Subject
: New Knowledge
I had no experience in this type of business so I had to do some homework. My homework directed me to not use the least or greatest expense quote. Subsequently, not being a man of money, I elected to roll the dice at a carrier closer to the bottom quotes than the top. These types of things are complete unknowns until your "package" arrives. Well, to be one as completely uninformed as to the details of this kind of businesses I would have to say we scored an easy, solid 100. I'm sure there are all sorts of verbiage than could be conjured up to sing Amerifreight's praises and to draft and/or afford long-winded flattery, but I'm not going to do that. I'm going to state as honestly as I can, there is no need to search for any other carrier. I spoke with Mr. Graham Turner and we've corresponded two or three times since the delivery. No exaggeration or flattery. Through a number of interfaces, Graham seems to genuinely be a great guy, and the transport business doesn't have enough money to make me say that if I sincerely don't believe it. Graham, being the "voice" of Amerifreight, has me thinking extremely well of Amerifreight. Should I ever have to "trust" a car to a transport organization again, if we cannot secure Mr. Turner and Amerifreight, in spite of the added difficulty, we will fly up and drive our car home. Now, the truck we purchased was in excellent condition on delivery, and that certainly was nice. But it could have been a nice truck that was a complete headache to get. NOT the case. Again, I know they give you ten or twenty bucks for giving a review. BUT, they don't have enough cash to pay me for a favorable review if I genuinely didn't percieve the inclusion of the transport process to have been a complete "Best-Case-Scenario". (more)
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Sent : 06/19/11 ,01:50:02 AM
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Submitted by
mover
from
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Subject
: comments
These guys did a great job, They were very professional on time. I definitely recommend these guys and would use these guys next time I move (more)
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Sent : 06/18/11 ,01:01:27 AM
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Submitted by
Cathy
from
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Subject
: Best Transport Company Hands Down!
I have shipped my car with several companies. I've moved all across the US from Hawaii, California, and Florida to name a few. In the past I've shipped with carries that quoted me 200 dollars less than Amerifreight and it was the worst possible decision I've ever made. My car was missing for 1 month, and the transportation company refused to return my calls. I finally heard from them after I informed them that the police were now involved. With Amerifreight my car has always been picked up the same day and delivered to the final destination early. They are extremely professional and efficient. I wouldn't ship with any othe company. They are simply the BEST! (more)
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Sent : 06/17/11 ,19:50:49 AM
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Submitted by
Wayne Rich
from
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Subject
: my new jeep
they did a great job! my jeep ws delivered as stated and for exact quoted price. no hidden charges, no extra fees.i would use them again in a heartbeat (more)
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Sent : 06/17/11 ,15:14:44 AM
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Submitted by
Tim
from
:
Subject
: Services as advertised
We have used Amerifreight to ship three cars, and would use them again if needed. We were involved in a cross country move (there and back again) and our cars were always well treated. The process of shipping differed this last time in that we shipped during a time of unusually high demand. Upon contacting Amerifreight, I was warned that the demand was high, and that it might be neccessary to increase the amount offered in order to get a company to ship the car. This is indeed what happened. After waiting for several weeks for a shipping company to pick up our contract (Amerifreight is a broker, not the actual shipper), we contacted them and authorized an increase; Amerifreight also reduced the amount of their fee, in order to increase further the amount offered to the shipper. As we had already moved, I had to leave the car with a friend to be picked up, and was anxious not to overly burden that friend. As it turned out, the shipper who eventually picked up the contract was easy to work with, and made it easy on my friend. The car was delivered earlier than expected, although I had to drive half a hour from where we were staying in order to meet them at a place they could easily unload.
An over all possitive experience, and I would recommend Amerifreight to friends, along with a relating of the potential efforts required. (more)
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Sent : 06/17/11 ,14:24:31 AM
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Submitted by
Afi
from
:
Subject
: Excellent transporter!
AmeriFreight is a great transport company. From my 1st conversation with them, to drop off, they displayed excellent customer service. We worked together to make sure I found a truck driver within my budget and time frame. I would recommend them to anyone seeking fast and efficient service! (more)
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Sent : 06/17/11 ,00:36:37 AM
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Submitted by
Paul Brown
from
:
Subject
: Jax FL to Chicago IL
The entire experience was painless and really easy.
Graham at AmeriFreight walked me thru each time from quote to order to pick-up to delivery.
I paid a little extra to get a 2-day pick-up window and insurance but money well spent for piece of mind plus I didnt have a lot of time for the pick-up schedule.
The pick-up was on Friday afternoon and the very personable and helpful driver (Drew - Ellesse Auto Transport) told me to expect delivery around Tuesday / Wednesday and he would call me when he had a better idea ....
Well how suprised was I when Drew called me on MONDAY asking me that if it worked with my schedule he could deliver my vehicle !
FANTASTIC JOB Graham (Amerifrieght) & Drew (Ellesse Auto Transport) (more)
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Sent : 06/15/11 ,12:02:27 AM
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Submitted by
E. Curtis
from
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Subject
: Coast-to-Coast car transport
My experience with AmeriFreight was very positive. They weren't the lowest quote I received, but I chose to use them based on the number and quality of the reviews they've received. I was arranging to have a Honda Civic picked up from North Carolina and delivered to my son in Southern California. Since I couldn't be at either location, it was important to have the company explain all the details of the pickup and delivery so that I could relay the information to the other parties involved. I was extremely satisfied with the information I got from AmeriFreight. They also worked with me when it became necessary to increase the transport cost to locate a carrier. Both the pickup and delivery went very smoothly with no damage to the vehicle and good communication with the carrier along the way. I would definitely use AmeriFreight again and have no problem recommending them to others. (more)
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Sent : 06/15/11 ,09:39:17 AM
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Submitted by
Fabian
from
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Subject
: Great customer service
The agent forfeited his commission to get a carrier to come pick up the car as he promised; Really a great service; I will definitely used again (more)
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Sent : 06/15/11 ,07:17:12 AM
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Submitted by
Clint
from
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Subject
: Review of Service
The service was very courteous and professional. The driver called and came to the pick up location to pick up the car. The paperwork was in order and the car was driven away to be placed on the carrier which was located a short distance from the pick up location. The driver called called a day before he arrived to put me on notice that the schedule would be kept. Upon arrival, the driver delivered the car in good condition and it appeared that the car had been washed (more)
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Sent : 06/14/11 ,23:12:52 AM
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Submitted by
Marty
from
:
Subject
: Honest and Helpful
This was my first time shipping a vehicle, so I called a few transport companies to request quotes for shipping my vehicle from North Carolina to Chicago, Illinois. I was transporting a BMW that meant a lot to me and I'm very particular about who handles my cars. I looked into an enclosed carrier but I couldn't justify paying the additional cost for a 2 day drive. I spoke to 4 other brokers about transporting the vehicle. They all padded the price and constantly pressured me to pay a deposit in exchange for a "special" reduced rate.
I'm glad I didn't accept their proposals and spoke to Graham at AmeriFreight. He was extremely helpful with providing a quote and he was the only broker that did not pressure me to send a deposit or provide credit card information. I told him that I needed to think about it and that I would call him back. I called Graham back after a few days and asked him to begin the paperwork. I had some special requirements for the vehicle pickup and drop, so no carrier picked up my order for a week. I spoke to Graham about this delay and he immediately refunded $50 of my deposit. Usually, you have to call 3-4 times to have a company follow through on a refund but, in this case, my card was credited immediately without any hassle. The car was delivered 2 days after pickup (early) without a scratch or extra mile on it. After the car was delivered, Graham called a couple of times to follow up on the order.
There are quite a few small brokers and carriers that make promises that they cannot keep in order to get your deposit. Some refuse to work with you to arrange for factors that are unique to your order. Because of these issues, I'm glad that I chose a large company like AmeriFreight to handle my order.
Thanks to Graham, my transport experience was great- highly recommended! (more)
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Sent : 06/14/11 ,22:56:59 AM
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Submitted by
gwyn
from
:
Subject
: Very professional service
Portland, ME is off the beaten track and meant it was harder to get a transporter. Communication was good at all times and the price was competitive. Generally v. happy with the service. (more)
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Sent : 06/14/11 ,20:34:11 AM
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Submitted by
Chris Shanks
from
:
Subject
: Great Job
AmeriFreight picked up my car and delivered from GA to CA ahead of schedule and kept me involved in the process the whole time.
I would definately use them again if the need arises to ship a vehicle.
Graham Turner was very helpful and professional during this process.
Chris Shanks (more)
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Sent : 06/14/11 ,13:47:55 AM
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Submitted by
L.F.
from
:
Subject
: Very Professional and Honest!
I bought a new demo vehical at a fantastic price, the only problem, it was 1600 miles away. I was very concerned about the transportation costs/time after speaking to several brokers. I even considered flying and driving the car back myself. Once I spoke to Graham, I felt reassured and decided to give AmeriFreight a chance. Graham was very upfront and honest with what to expect and always responded promptly to my calls. I chose to use an enclosed carrier because of the distance. My vehical was picked up on a Monday afternoon and delivered Thursday morning (4 days early). The driver was very professional and my vehical arrived in pristine condition. Overall, great experience and I'm glad I took the chance! (more)
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Sent : 06/13/11 ,11:55:34 AM
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Submitted by
Yan
from
:
Subject
: Car Shipped
The entire process very smooth and professional. My car safely arrives in Texas. Nice job! I'll recommend friends to use Amerifreight in the future. (more)
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Sent : 06/12/11 ,21:00:57 AM
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Submitted by
Adele
from
:
Subject
: Great
I would definitely use this service again. Service was great, delivery was on time, and the vehicle was delivered across country without any damages. Thank you. (more)
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Sent : 06/12/11 ,17:24:50 AM
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Submitted by
Robyn Hall
from
:
Subject
: Satisfied
I was very surprised at how quickly my car was picked up! I left it with my mom and she called me after it was picked up and told me that she felt it was in very good hands. She told me how nice the driver of the truck was and that she thought it would be safe. After I received my car in Florida, I looked it over and saw that there were no damages and nothing had been stolen. It was overall a very speedy process and I would recommend this service to others who are looking to move and bring their cars with them. and I would use AmeriFreight again. (more)
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Sent : 06/11/11 ,19:55:28 AM
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Submitted by
Lauren
from
:
Subject
: Professional and Thorough
The drivers of both Amerifreight trucks were professional and thorough. They took pictures of the damage already on my car (it's pretty old) on pickup and went over the paperwork documenting it with me upon delivery so that I could inspect the car and make sure that it had no new damage. Pickup and delivery were timely. (more)
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Sent : 06/11/11 ,12:58:29 AM
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Submitted by
Sueb
from
:
Subject
: Trucking Company NO; AmeriFreight Yes
Trucking company was late and damaged our car. AmeriFreight is trying to help. Sent email to Jasmine about trucking company service. Right now I'm really not sure I ever want to ship a car again. (more)
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Sent : 06/10/11 ,22:09:32 AM
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Submitted by
srinivasan sridharan
from
:
Subject
: Excellent Service
The entire service right from filling out the forms to drop of the car at destination was excellent.I would recommend the service for any one (more)
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Sent : 06/10/11 ,20:02:36 AM
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Submitted by
from
:
Subject
: Car transport from CA to KS
Jasmine was great. Her honesty about price points and the difficulty in transporting from CA to KS was something I already know, but was very refreshing to hear from her. She did what she said she would do.
Thanks Jasmine (more)
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Sent : 06/10/11 ,18:17:34 AM
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Submitted by
m wolmark
from
:
Subject
: rating
service was great! would for sure use them again, all the horror stories you read about on the internet are simply fiction when using this company !!!!!! (more)
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Sent : 06/10/11 ,11:51:43 AM
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Submitted by
Victoria
from
:
Subject
: Jeff was great
Jeff at Amerifreight was friendly knowledgeable and honest. I have never shipped a car before and he helped me through the whole process. When the car was picked up he called the driver and it was delivered that day. (more)
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Sent : 06/10/11 ,10:42:03 AM
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Submitted by
Linda E
from
:
Subject
: AmeriFreight
Thank you AmeriFreight for getting my mother-in-law's car safely and promptly to Oregon ! Her big move to Oregon went very well and her car arriving via your company was one less thing to worry about. Graham and the office support folks were always prompt, polite and very helpful. (more)
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Sent : 06/10/11 ,10:14:01 AM
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Submitted by
E.
from
:
Subject
: Transport Review
I needed my car to be transported from Buffalo, NY to San Jose, CA. After wasting my time with another transportation company for three weeks, I called AmeriFreight. Jeff was extremely helpful, he gave me a quote for express shipping (which was not high at all with respect to competitors' regular quotes), and my car was picked in less than two days. He even answered my phone calls and e-mails during the Memorial Weekend! My car was delivered in just four days in a perfect condition.
I wish I called AmeriFreight in the first place rather than wasting my three weeks with one of the competitors. I would recommend this company. (more)
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Sent : 06/09/11 ,15:19:51 AM
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Submitted by
from
:
Subject
: Excellent Customer Service and prompt delivery
Very easy process from the placing the request for Quote to placing the order. Very accomodative and polite customer service. Very prompt pick up and delivery. (more)
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Sent : 06/09/11 ,14:31:51 AM
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Submitted by
Donna
from
:
Subject
: 62 Ford Thunderbird
Graham did a good job coordinating the transportation of my son's Thunderbird. He ran into obstacles such as weather, location and the fact the vehicle didn't run. We were not in a hurry for delivery so we didn't mind the wait. Graham was persistant in finding someone to transport the vehicle. We were pleased that it arrived safely. (more)
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Sent : 06/09/11 ,13:31:11 AM
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Submitted by
Barbara McLaughlin
from
:
Subject
: Cross country transport
I roiginally wanted my car to be transported from Vermont however this was difficult due to remoteness. So I had it picked up in NY metro area and this worked great. Jasmine at Amerifreight was excellent, helping me every bit of the way as this was new to me. My car arrived in Utah on time and in great shape. (more)
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Sent : 06/08/11 ,19:06:12 AM
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Submitted by
Vernon
from
:
Subject
: Great Experience
The experience with Amerifreight was pleasantly suprising. Even though the reviews were exceptional, I was concerned that they weren't accurate. My vehicle was picked up on time and delivered on time. Any questions I had were answered right away, giving me a confident feeling that Graham with Amerifreight was on top of things. I'll be referring anyone that asks to Amerifreight. (more)
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Sent : 06/08/11 ,15:38:41 AM
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Submitted by
Larry
from
:
Subject
: Amerifreight Good, Carriers Bad
The whole experience was an exercise in communication. Graham worked me through the pricing options and helped me choose an option that would work for me. Unfortunately when the carrier originally chosen didn't come through, Sherryne had to repost my car. Lack of communication from the car carrier led to early pickup and delivery of the car, both of which I wasn't actually ready for. Fortunately both pickup and delivery were handled without incident (except for a flight change for myself =\...) but this was not to the fault of Amerifreight. I would especially like to thank Sherryne for being extremely helpful with the fiasco of the first carrier. (more)
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Sent : 06/08/11 ,14:58:55 AM
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Submitted by
Rich
from
:
Subject
: Price
The reason I did not give a 5 star review was price. I started with a price of $740 to ship a car from FL to MA. Waited a week for P/U nothing. Called Graham at Amerifreight he recommended to up the price to $840. I did within 3 days got a call for P/U. 2 days after P/U got car delivered in good condition.The carrier Amerifreight choose was excellent. Other companies I have delt with give a fixed price and P/U within a week. I think Amerifreight should do the same.Graham who was my contact at Amerifreight did explain this to me in the begining. Graham was easy to communicate with and did a good job getting my car shipped. Other than price I was happy with Amerifreight. (more)
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Sent : 06/07/11 ,22:08:42 AM
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Submitted by
Ken
from
:
Subject
: Great carrier
Would def use again, if I need to ship a vehicle. When I called there was always someone to answer my questions and was updated along the way. (more)
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Sent : 06/07/11 ,21:55:31 AM
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Submitted by
Tim
from
:
Subject
: GA to CA shipping
I had my car shipped across country a few years ago and it was damaged and late, so I was very anxious about doing it again. After extensively reviewing many company's I chose Amerifreight and very glad I did. I worked with Graham who was very straight forward and extremely easy to get in contact with either by phone or email. Best of all my car arrived in the time I expected it to and without any damages. I would definitely use Amerifreight again. (more)
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Sent : 06/07/11 ,18:31:44 AM
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Submitted by
Frank Quick
from
:
Subject
: car transport
Good customer service, good selection of carrier. Would use Amerifreight again and would recommend to others. I do not like being forced to enter more words into this form just for the sake of having the review be accepted. (more)
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Sent : 06/07/11 ,18:13:19 AM
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Submitted by
Kevin C
from
:
Subject
: Great Customer Service
Great communication throughout. No damage to report, just really dirty. Everything was more or less on time. Jasmine was extremely helpful in orchestrating a last minute pickup. (more)
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Sent : 06/07/11 ,18:02:51 AM
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Submitted by
jeremiah
from
:
Subject
: great
vehicles got there fine. carrier was DRD Auto Transport LLC. i would use them again for regular vehicles. not sure if i would for any high priced vehicle. (more)
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Sent : 06/06/11 ,23:08:22 AM
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Submitted by
Justin
from
:
Subject
: Extremely pleased
I recently used Amerifreight to help transport my car from Florida to North Carolina. The whole process, from the first phone call to delivery, went extremely well. Jeff, at Amerifreight, was courteous and helpful when I placed my order. Alexis, who transported the car, was extremely nice and took great care loading and unloading the car. I highly recommend both and wouldn't hesitate to call when I need another delivery. (more)
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Sent : 06/06/11 ,21:40:09 AM
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Submitted by
R Bestler
from
:
Subject
: AmeriFreight was great!
Graham answered all our questions in a professional,timely manner for our vehicle transfer from California to Georgia. Graham called us after our vehicle was delivered to verify everything was ok - great service! (more)
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Sent : 06/06/11 ,20:53:58 AM
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Submitted by
from
:
Subject
: Excellent customer service
Excellent customer service. Prompt call back every time I left a message. Highly recommended and would definately use again. The first carrier could not pickup due to my schedule. Amerifreight promptly arranged another carrier and delivered the vehicle on time (more)
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Sent : 06/06/11 ,01:31:39 AM
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Submitted by
J OCONNOR
from
:
Subject
: Great Company
Great service from start to finish. I had never shipped a car before and the whole industry seemed sketchy. I chose Amerifreight because they had a long track record and the best reviews. All went smoothly and I will use them again (more)
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Sent : 06/05/11 ,22:12:08 AM
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Submitted by
Tom Zahn
from
:
Subject
: car delivered
I used this company before and was happy with the service so I decided to try them again. Again they were professional and responcive to my calls and questions. The information was acurate and honest. I even received a discount because I used them before. Overall i was satisfied with the service and the level of care I was shown. (more)
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Sent : 06/05/11 ,19:25:33 AM
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Submitted by
T Durr
from
:
Subject
: Good Communication
This is the second time I have used AmeriFreight in the past 6 months.
Many of my questions and concerns were cleared up the first time I transported a car.
Their correspondence over the phone followed by email confirmation was excellent.
My sales representative was happy to make phone calls for me and take care of any questions I had in a timely manner. I was able to call the toll free number or call my sales agent directly. Amerifreights price was mid range or lower than other competitors. I did purchase the insurance option the first time but not the second.
I would definitely use them again. (more)
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Sent : 06/04/11 ,21:39:15 AM
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Submitted by
Marty
from
:
Subject
: Florida to Indy
With my Mother In Law alone in Florida and it being time for her to return to Indiana, we contacted Amerifrieght to return her vehicle to Indy. Jasmine took our call and immediately set us up on the board. We setup weekes early and when we didn't get a hit Jasmine was quick to freshen up the listing. Even though we were worried about getting a pickup, she remained calm and confident. Once we found a carrier they were quickly out to get the vehicle and also very quick to get it to Indiana. The driver was friendly and made my mother in law feel comfortable at pickup. It was delivered with no damage by the same courtious driver.
This is the second time I used Amerifrieght and I see no reason not to use them again. (more)
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Sent : 06/04/11 ,15:22:45 AM
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Submitted by
Mira Han
from
:
Subject
: good choice
The truck was a late by a day. but the delivery was not late so it was fine.
The truck driver said he had an air conditioner problem, and it was a very hot day, so I can understand. I contacted the company when he was late for pickup and the driver called me back promptly. The truck was an enclosed one not an open truck even though I didn't request an enclosed option. The driver was nice. and although my car was a run down Kia, he was delivering Bentley's and such on the same truck, and so I knew he would be handling the cars with care.
The delivery was in time without any problems. I would recommend this company. (more)
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Sent : 06/03/11 ,18:04:32 AM
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Submitted by
Troy Beers
from
:
Subject
: Truck Relocation
Phoned several different companies to obtain quotes and got the best rate and service from Graham at AmeriFreight. He was extremely knowledgeable and was able to answer every question I had. Our truck arrived into CA as planned with no issues. The driver was very kind and polite. We are planning to move our second car this week and using Graham again. Great prices and staff. Would recommend AmeriFrieght to anyone who wants a good deal. (more)
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Sent : 06/03/11 ,10:40:15 AM
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Submitted by
R Bestler
from
:
Subject
: Great Service
We could not be more pleased with the service we received from both AmeriFreight and the transporter they chose. We would definitely use them again. (more)
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Sent : 06/02/11 ,19:04:05 AM
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Submitted by
LA
from
:
Subject
: Good services
They have provided good services through out the whole process. We are satisfied with the services and the carrier chosen. Customer service is good. LA (more)
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Sent : 06/02/11 ,14:04:45 AM
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Submitted by
from
:
Subject
: Exceptional Service Atlanta to Los Angeles
I needed to have the vehicle towed within 1 week from Atlanta to Los Angeles. I decided to use AmeriFreight as they are based in Atlanta. I spoke with Graham on Friday 5/20/11 and received a quote for a pickup within 2 days. Graham emailed the information as we spoke and waited for me to access my email to confirm receipt. Within an hour I received the transport carrier information including the contact information and a confirmed pickup date of 5/24/11.
The driver was punctual and called in advance to verify the pickup location and drop off. My vehicle was delivered on Memorial Day this was a day before the actual drop off date. This worked perfectly as I did not have to leave work early the next day.
Graham made the process easy and the service was exceptional. I definitely recommend AmeriFreight. (more)
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Sent : 06/02/11 ,12:07:36 AM
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Submitted by
IanM
from
:
Subject
: Dependable Company
I have used Amerifreight 2 times now to ship my cars across the country. Both occasions have been great experiences. The staff is friendly and helpful and willing to work with your needs. I would definitely recommend them to anyone as they are a very dependable company. (more)
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Sent : 06/01/11 ,19:15:16 AM
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Submitted by
Robert Melton
from
:
Subject
: Overall good service, slight problem
The process of ordering and scheduling the transportation went very well. My main priority was getting top load service, so I had planned to get the first class (FC) service. When I discussed that with the Amerifreight representative, they indicated that if timing was not as critical, I could choose select express (SE) and they would include top load service at no additional charge. Based on that , I chose SE with top load. It took approximately two days for them to find a carrier, which was the expcted time frame.
When the vehicle was picked up, it was not top-loaded but the driver indicated that they would rearrange the vehicles at the next stop. (This transportation was for a vehicle purchase, so this information was given to me by the seller.)
When the vehicle arrived it was not top-loaded. More importantly, the vehicle had a significant amount of oil all over it due to a vehicle above which leaked on it. The carrier indicated that they were not responsible for fluids being leaked on the vehicle, and that they did not receive the top load instructions. I called Amerifreight and discussed the situation. They acknowledged that there was miscommunication regarding the top load instructions. After a couple of phone conversations, we reached an agreement for compensation to cover cleaning of the vehicle. Fortunately the vehicle was able to be cleaned and there was no permanent damage.
Overall, I was pleased with Amerifreight's service, and they acknowledged the miscommunication regarding the top load and I was reimbursed for the problem. (more)
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Sent : 06/01/11 ,09:49:06 AM
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Submitted by
sud
from
:
Subject
: Excellent Service
I have used Amerifreight twice now to transport a vehicle and both times the car was picked up and dropped off earlier than I had anticipated. The customer service is exceptional. Also, the driver was very courteous. (more)
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Sent : 05/31/11 ,23:00:26 AM
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Submitted by
kofi boaten
from
:
Subject
: auto transport
This ia my secight ond time of using Amerifreight to transport my vehicle in in both cases the services of the office personnel and the driver were very good (more)
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Sent : 05/28/11 ,07:43:51 AM
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Submitted by
t foster
from
:
Subject
: bmw to missouri
excellent customer service, excellent communications, a very positive experience, driver was professional, courteous, and helpful
car was picked up within one hour of tiemeframe given, and delivered to my customer within 5 days a++ (more)
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Sent : 05/27/11 ,18:52:19 AM
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Submitted by
Marcelino
from
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Subject
: Will be using again
Amerifreight is a broker that finds you the best deal possible on transporting your vehicle. This was the first time that used the service and honoestly did not kno what to expect. After transporting one car from Philadelphia to Houston with little hassel, I will definitely be using the service again with my wife's car. (more)
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Sent : 05/26/11 ,21:13:36 AM
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Submitted by
from
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Subject
: review
good service, recommend to other customers. Pick up and delivery are both on time, service is in good quality too. Compared with other carriers I used before, this one is above average. Although it costs a little more, it worth the money. (more)
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Sent : 05/26/11 ,18:33:47 AM
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Submitted by
Turboguy
from
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Subject
: FL to NY, No Problem
Graham at Amerifreight was my contact person in helping ship a 2000 Lincoln LS from the Tampa Bay area to New York. Though I requested transport during the busy season I was matched with a carrier almost immediately. The only reason it says late pickup here is that one proposed pickup was not made as the carrier was too full, it was not a big deal and only a few days later it was picked up.
The carrier dropped it off in Queens and even waited for us to get home to drop off. Very happy with car condition and Graham's customer service! (more)
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Sent : 05/26/11 ,16:14:43 AM
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Submitted by
Hong Hai Nguyen
from
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Subject
: Get 20 dollars rebate
The delivery was excellent. I will recommend to my friends. This company is doing a very good job. My car is in very good shapes and very clean. (more)
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Sent : 05/26/11 ,14:32:27 AM
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Submitted by
Eric
from
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Subject
: Overall experience
I was in a hurry to get my new car home and Graham made the move smooth and carefree. The cost was not the cheapest but their reputation made up for that and was money well spent. If I ever need another vehicle moved I know exactly who to call. (more)
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Sent : 05/26/11 ,07:41:07 AM
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Submitted by
JOHN SNEED
from
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Subject
: Excellent service!!!
Smooth process! Exactly what was promised. The delivery was even early! No damage and excellent driver! The whole process was easy. I'd call AmeriFreight for any other transport needs! (more)
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Sent : 05/25/11 ,22:27:25 AM
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Submitted by
Valerie
from
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Subject
: Graham gets A+
Graham offered constant customer service from pick up to delivery, despite delays from the Carrier. I never worried and knew my vehicle was in good hands. (more)
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Sent : 05/25/11 ,17:23:01 AM
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Submitted by
Joann DeVita
from
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Subject
: Cali to NJ
Graham was most helpful in getting my sons's car picked up. I needed the pick up guaranteed by a certain day. Amerifreight was the only company to definitely guarantee the pick up ( for a small extra fee). I was literally emailing them back my contract, when I received a call that there was a carrier available to pick up the car. Everything went smoothly. The delivery was a couple of days late due to some problems with the carrier truck but he notified us, and the delivery went as planned just a day or so later.Total price from San Diego to New Jersey with the short notice was $1325. This was the second time I used Amerifreight to transport a car from coast to coast. (more)
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Sent : 05/25/11 ,17:22:56 AM
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Submitted by
R. Anderson
from
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Subject
: AmeriFreight: FL to MN
After conducting several hours' worth of research on various ways to get my vehicle from Florida to Minnesota, AmeriFreight came out on top. First and foremost, AmeriFreight is accredited by the Better Business Bureau (BBB). Many other companies that I looked into were nowhere to be found within the BBB. Can you spell b-a-d---n-e-w-s? My decision to use AmeriFreight was further solidified by all of the positive remarks on the various review websites, such as this one.
My broker representative was Graham. He was very helpful and honest, making sure to lay out all the facts on the table rather than sugar-coat them. I selected the Economy Saver rate for $930, since my dates were pretty flexible, and opted in for the $68 AFTA gap insurance coverage. After ten days of receiving no carrier acceptances as well as several conversations with Graham, I chose to upgrade to the Priority Preferred rate for an additional $150 (approximately). After several more days of no acceptances, I talked to Graham, who started taking money from the deposit (AmeriFreight's cut of the deal) to increase the bid price, making sure that I didn't have to put more money down again. Still nothing. So Graham put some more of the deposit money on the bid. Two days after this second increase, I received a call that a carrier (Harris AutoTransport) was willing to ship my vehicle, and they were planning on picking it up two days after that.
The delivery date that was originally anticipated was seven days after the date of pick-up. However, I got a call less than 48 hours after pick-up saying that the vehicle would arrive that evening or the next day (whichever worked for me). The vehicle arrived in perfect condition and now I can finally enjoy my new ride - even earlier than I was expecting!
I am the type of person that hates not knowing specific details, so the concept of just letting the car sit at the pick-up location was relatively unnerving. However, Graham and AmeriFreight were worth the trust I put in them to make sure my vehicle got to where I needed it to be. Thank you very much for the premium level of service you provided! (more)
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Sent : 05/25/11 ,04:12:15 AM
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Submitted by
Chaise
from
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Subject
: Exceeding All Expectations!
I would first like to commend Amerifreight for an outstanding job transporting my vehicle.
Quote/ Customer Service
Because their office was so close to my home I was able to go into their office and speak to them face to face. Graham was extremely knowledgeable and honest. He explained the process to me and actually showed me the going rate for other cars shipping at the same time. He also helped me fill out the paperwork and answered all my questions.
Ordering
Graham said that he didn't think he would be able to get my car shipped at my very low quoted price but said that we would put it out there and see what could be done. This concerned me, b/c why quote me an unlikely price if you know that the busy summer season is coming up?! But, in Graham's defense I think he was just sandbagging and did not want to promise something that he could not guarantee. To both of our surprise and my delight my bid price was picked up after 2 days and my car was picked up by the transporter from my home 3 days later. It arrived in CA the next week a few days before I arrived. I guess the driver had open roads. They held my car at the terminal free of charge; and offered to bring it to me for free as well. But, I chose to go pick it up myself. It was pretty dirty and had some fluids dripped on it from another car, (should have sprung for the top load option.) but was undamaged and ready to go. I paid the remainder of the transportation less my deposit to the driver with a cashiers check and was free to go.
All things considered, the short length of time between my contacting Graham and my expected delivery date, my low quote price and the long distance of my move; Amerifreight and Graham have met or exceeded all of my expectations. (more)
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Sent : 05/24/11 ,15:12:56 AM
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Submitted by
from
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Subject
: 1965 mustang
Mike was friendly and helpful and made the process painless. We loaded it at 10 pm and he checked a number of measurements to assure no damage to my vehicle. (more)
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Sent : 05/21/11 ,05:52:08 AM
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Submitted by
Kristin Chapman
from
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Subject
: Great Value
I did a lot of research before choosing a company to move my car, and I am glad that I did. AmeriFreight was excellent in all aspects of costs, availability of customer service, reliability and in completing the job in great time. I had never shipped my car before and I was nervous about it and had a lot of questions, but there was always someone I could contact at AmeriFreight with any concerns both before and during transport. My car was picked up in a week and took another week to ship from CA to NYC. I also had a really tough delivery location and they found a pro that could handle it. I would highly recommend this service both for quality and value. (more)
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Sent : 05/20/11 ,15:04:23 AM
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Submitted by
Jane Giles
from
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Subject
: Pick up dates
My car arrived safe and sound right within the time frame promised. I had opted for the lowest of the 3 bids from Amerifreight thinking that as I had allowed a week for pickup it should be OK. I started to get worried as my final possible pickup date loomed and called and by paying a little more to attract a driver the car got picked up a day before my drop dead date. In future I would pay a bit more up front and have a guaranteed pickup date to avoid the nail biting - but that was my choice trying to save a few bucks! (more)
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Sent : 05/20/11 ,12:48:44 AM
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Submitted by
ERO
from
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Subject
: Happy with the transport
Before I had contacted AmeriFreight, I was working with another company to transport my car and after 10 days they still hadn't found a transport for my car. The same day I spoke with someone at AmeriFreight they had found a driver and had everything setup. It was really a great experience. The driver they found was very nice and extremely responsive; that said, there was a piece of my truck that had fallen off during transport that was a bit annoying. The driver blamed the place where I bought the truck despite this piece having stayed on most of the trip. And although this left a little sour taste, overall the experience was really good and I would certainly use AmeriFreight again. (Note: I was told this review is to be of AmeriFreight directly and not the driver which is why the high rating. If it were of the driver I definitely would have removed one star for sure.) (more)
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Sent : 05/19/11 ,10:16:50 AM
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Submitted by
Joe
from
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Subject
: Good Work!
Graham from Amerifreight was extremely responsive. SUV was picked up and delivered as promised. A very smooth transaction. Pickup time was critical and extra efforts were made to assure that the SUV would in fact be picked up as requested. Good work, Amerifreight! (more)
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Sent : 05/19/11 ,08:08:15 AM
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Submitted by
from
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Subject
: MG Transport
Graham from Amerifreight provided the initial contact via email with a quote for an open carrier. When I requested an enclosed carrier for my classic car, Graham quickly responded with the adjustment in the quote for the difference in the service.
There were additional levels of service offered on their website that were explained by Amerifreight employees that could have potentially narrowed the window of time by making the offer competitive for the market. Their recommendation for my situation provided a competitive rate and was within the window of time that fit my needs.
At the point of finalizing the contract, Graham was out of the office and I was referred to Jasmine his back up for the day. Graham and Jasmine both were straightforward about what was reasonable to expect.
Once Amerifreight went to work, a carrier was found on the first day of availability and the driver actually arrived a few minutes earlier than the window of time that he anticipated arrival to our home. The car arrived without any issues.
Great company to work with! (more)
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Sent : 05/18/11 ,21:52:24 AM
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Submitted by
Josh
from
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Subject
: Delivered as Promised
The company itself worked out well. They set expectations and the process. The only issues I had were not directly correlated with them. I had used their Saver fare since I had some time that I actually needed the vehicle. There was a carrier found and next I knew they weren't replying to my phone calls. After calling Amerifreight found out the carrier found a larger load and decided not to take mine. Waited for another carrier to bid on the saver fare rate but no answer. Had to adjust the bid to a more enticing amount to get a carrier. Car came on time from the carriers given eta who had given a couple updates on the road. The car was a bit dirty due to the miles and weather condition. (more)
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Sent : 05/17/11 ,14:42:19 AM
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Submitted by
from
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Subject
: Almost to fast!
I called AmeriFreight after calling other transporters. Many of the other transporters seemed uninterested, unprofessional, and not trust worthy. After speaking with Graham I felt comfortable. He walked me through the process, discussed options to improve the shipment times of the independent transporter. Worked almost to good. Picked up in less then two days and was to Texas in less then 24hours. had to get out of a meeting because they were already at my house by 11am after picking up in Illinois at 10am the previous day. Would do it all again! (more)
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Sent : 05/17/11 ,09:45:11 AM
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Submitted by
Sercan
from
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Subject
: Very Good Service
I contacted another company before contacting AmeriFreight. I waited four days (from May 2nd to May 6th) and they couldn't find a driver to ship my car. After contacting Graham from AmeriFreight on May 6th, he found a driver at the same day and arranged to pick my car at the 9th. My car arrived as planned on 15th. Wesley from Auto Movers shipped my car and I was very satisfied with their service. Both, the AmeriFreight and the carrier they found were prompt and communicated very well. Overall, I paid around 10% more compared to other quotes, but, I got an excellent service. If I move again, I'll definitely use them. (more)
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Sent : 05/17/11 ,02:37:35 AM
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Submitted by
Rust
from
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Subject
: Thank you
Thanks to Graham, Sherryne and my driver from Tucson whose name I cannot remember.
If you are not familiar with this business and shipping a car I recommend several things:
0. Make sure shipping your vehicle is really what you want to do and know why. It will help you in your plan.
1. Plan ahead several months and learn the ins and outs so you. To me this system is medieval in overall organization and includes aspects of chance and profit-seeking; it is not a system for someone who is rigid and controlling.
2. Talk constantly to the person who is running your contract. Once you learn the basics of the system you'll understand why.
3. Remember the element of chance on pick-up day.
My overall experience was positive and even though I paid more overall than I would like to have (though not excessively) it was worth the money in light of buying a plane ticket and repeating a 3-day 1,800 mile drive.
Amerifreight staff were congenial and helpful. I appreciated their time even if it was not exactly when I called them. They were good in communication with me and took the time to insure I made no move in ignorance.
Recommend Amerifreight to anyone who really knows what they want. My personal goals lined up with their capabilities well. Recognize that will not be the case for everyone but I am satisfied. (more)
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Sent : 05/16/11 ,22:42:54 AM
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Submitted by
Jared
from
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Subject
: Excellent
This was my first time using a shipping company and I would definitely use them again. They were prompt and alleviated all of my concerns. (more)
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Sent : 05/16/11 ,01:11:44 AM
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Submitted by
from
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Subject
: car shipping
I have used this company in the past and the car was picked up and delivered on time. They answered my questions and kept me informed the the shipping process. (more)
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Sent : 05/15/11 ,15:26:27 AM
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Submitted by
Jacob
from
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Subject
: Great Transport
Amerifreight was very kind with my service, helping me with every step. This was my first time using such a service and they helped guide me through the process. There was a small mix-up at first where they mis-entered my first available date and got a carrier for two days before I would be available but, when I called, they corrected it immediately and got me a different carrier. They also handled all this even though it was only a week before I needed to move. I would definitely use their services again in the future. (more)
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Sent : 05/15/11 ,12:27:59 AM
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Submitted by
R. Nichol
from
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Subject
: Northern move
Amerfreight and staff went out of their way to facilitate an awkward move with a difficult sales person from my auto dealership. I was appreciate of their service.
However, I do have comments for the transport website itself. Unless I missed it somewhere, the website should explain a lot more about the moving process including current market conditions and the fact that the intial quotes are auto generated by computer and may or may not be realistic in the call centre posting depending on delivery expectations. In my case, the number of cars in motion in the US at the time of my move far exceeded norms, so the prices were climbing as well because drivers could pick and choose the highest 'bidders' , especially if one wanted a timely move. In addition, my initial delivery location was to a northern state that had limited auto transport traffic. I ended up switching to a much larger city in the end to obtain my delivery in a timely manner. So thanks so much to Shereen and Graham who persevered and got me a good transport company in the end...they earned their fees.
My driver 'Jason' was also excellent and called me 3 - 4 times on route to keep me informed on his status regarding the targetted delivery time....very professional driver and service ....and on time. Bottom line...I got my baby in perfect condition in an open carrier across half the US. (more)
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Sent : 05/15/11 ,00:39:57 AM
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Submitted by
Mark
from
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Subject
: Worked Fine
I've shipped a few cars and this company was the best. Jasmine was great and transportation was completed as promised. The driver called on multiple occasions with updates and kept us up to date. Cost was reasonable and service was excellent. From pick up to delivery 4 days later, everything promised was delivered. If I need to ship another car, I'll arrange to do so with Amerifreight first. Communication from beginning to end was excellent. (more)
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Sent : 05/12/11 ,20:01:22 AM
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Submitted by
John
from
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Subject
: AmeriFreight
This was my first experience with an auto transport company and AmeriFreight exceeded my expectations. Jasmine was very knowledgeable and helpful. This was a last minute decision to ship my son's car from West Point, New York to Houston and I had a very limited timeframe to have the car picked up and delivered. Everything worked smoothly and the car was delivered to my home two days early. The carrier was great and the truck was covered.
I would definately recommend AmeriFreight and Jasmine and will use them again if the need arises. (more)
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Sent : 05/12/11 ,17:05:25 AM
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Submitted by
Chris Kyc
from
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Subject
: Chevy Truck Transport from GA to NJ
Jasmine was the most helpful customer service professional ever, thanks to her efforts my truck got here early and safely. I would definitely recommend this company to others!!! Couldn't ask for a better experience the first time ever having a vehicle shipped. Even the driver she was able to secure for the delivery was top notch. AmeriFrieght is lucky to have her and their staff of professionals. Everything they said would happen was done in a timely fashion, and they contacted me every step of the way. A+++ (more)
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Sent : 05/12/11 ,15:29:31 AM
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Submitted by
Scott
from
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Subject
: Great Experience!
This was my first time having a car shipped and Graham at AmeriFreight couldn't have made the process any easier for me. I chose their Select Express rate, which was the same price as a couple of other carriers/brokers I looked at, and came with free gap insurance. I could have gotten a slightly cheaper rate, but the extra $200 to have the car picked up within a few days was worth it to me. The carrier that took the job was amazing and got the car here 2 days ahead of schedule. I'd definitely recommend AmeriFreight and will use them again if the need arises. (more)
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Sent : 05/12/11 ,11:39:48 AM
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Submitted by
marc
from
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Subject
: gt500 convertible
I had a great experience with Amerifreight. Jasmine was quick to return my calls and I was happy with the cost. Paperwork and terms were communcated well. The driver actually picked up my car the same day I placed the order and delivered it in less than 48 hours. The driver was great. He rearranged his load to put my car in the safest position and communicated with me along the trip. I would definitely use them again. (more)
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Sent : 05/10/11 ,12:44:21 AM
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Submitted by
Nancy Ostinato
from
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Subject
: Great Car Transport Company
We contacted amerifrieght to trasport our sons car from college in Texas back to our home in Virginia. Because he was a college student it was absolutly essential that his car be picked up on time as he had to leave the University. Amerifrieghts helpful operators help us determine what the best dates for pickup and delivery would be, offered helpful suggestions, and the drivers showed up in both locations on-time!! They were extremely polite and professional. I would recommend this company to anyone looking to transport their car across the country! (more)
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Sent : 05/09/11 ,18:41:23 AM
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Submitted by
Jennifer Daley
from
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Subject
: Satisfied
I was very pleased with this company. They kept me informed of any changes and called to confirm things and keep me updated on order. I was pleased that during this very busy time of transporting vehicles, they still picked us up for around the base agreement price. I realized the cost could go up because they were very up front with how the cars are picked up. Based on the initial call to the company, I found them very professional and friendly. Graham was a pleaure to work with. He was very knowledgable and answered all my questions....even ones I didn't know to ask. He stayed in close contact with me during the entire time. When the car was eventually being picked up, the driver was also friendly and was very forth-coming on exactly when he would arrive for pick up and drop off. He was on the dime accurate!! Very rare!! They could have raised there fair even more without knowledge to me, but it was kept at a comfortable rate and even surprised me when they picked it up for less than I was willing to pay. You will not be disappointed with this company..it was a pleasure to do business with them. Would definately use this company again if needed and also reccomend it to anyone who is need of this service. (more)
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Sent : 05/09/11 ,10:43:58 AM
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Submitted by
D
from
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Subject
: Transport
I found AmeriFreight to be professional and responsive. From start to finish the entire process went without a hitch. I found the company through a web search being the first time I required such services. The pick up was made on schedule within 24 hours of signing my quote. Delivery of the vehicle was made 24 hours earlier than expected, I was notified by the dispatcher that it was available and was asked if it would be a problem. In the end the truck arrived at my door step on the same truck it was loaded onto and 24 hours faster than promised. I would highly recommend this company to anyone who asked. Graham Turner was excellent in handeling my account. (more)
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Sent : 05/08/11 ,17:52:44 AM
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Submitted by
D Barradas
from
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Subject
: Pleased
This was my first experience with having a vehicle transported. To say that I was anxious was an understatement. Amerifreight had good rates and Graham was extremely patient with our frequent phone calls and many questions. He provided all the details to the transport and we were not disappointed. The transport drive, Jerry, called us to see if he could deliver the car early and was transported right in front of our garage. We were pleased with the service of the broker and the transport agent. (more)
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Sent : 05/08/11 ,12:00:52 AM
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Submitted by
Chris Trumbull
from
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Subject
: Good Job
This was my first experience with having a vehicle transported. Amerifreight was cost competitive and lower than other sites. Graham was proactive in getting my vehicle delivered by helping me understand the right price to get for a carrier to select it. They also helped by lowering their deposit amount after a while to keep my out of pocket costs down. I would use them again and recommend them to others. They were very helpful in this new arena to me. (more)
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Sent : 05/06/11 ,16:29:38 AM
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Submitted by
Charlie Cammaroto
from
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Subject
: review
The delivery of my car was very good. The price was good too. The car was delivered on time and in great condition. I would use Amerifreight to move my next car if i ever needed a auto shipping service again. The people were very helpful and service was great! Graham was a pleasure to do business with. Amerifreight is a company that delivers. I would use them again. The delivery of my car was very good. The price was good too. The car was delivered on time and in great condition. I would use Amerifreight to move my next car if i ever needed a auto shipping service again. The people were very helpful and service was great! Graham was a pleasure to do business with. Amerifreight is a (more)
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Sent : 05/06/11 ,15:54:01 AM
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Submitted by
Marcella M.
from
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Subject
: my experience with Amerifreight
I had originally dealt with another company, but after 12 days they had still not found a carrier. I called Amerifreight, which I should have done in the first place. I ordered express select service, for a little more money, but they found a carrier the next day. He picked it up the day after that. I was able to pick up my car in a convenient location, and the driver was very helpful. Jasmine, my agent @ Amerifreight was helpful as well, and answered my questions. (more)
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Sent : 05/05/11 ,21:06:24 AM
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Submitted by
Sam
from
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Subject
: delivered!
I worked with Jasmine at Amerifreight. Jasmine was completely professional, always quick to respond, and bent over backward to make the delivery happen. She was always friendly and calm and she navigated the complexity of a cross nation delivery for me. I would highly recommend Amerifreight and strongly discourage the cheap outfits. Considering the investment that you are wanting moved, the transport fee is a worthy place to not be penny wise and pound foolish. (more)
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Sent : 05/05/11 ,19:12:35 AM
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Submitted by
miles
from
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Subject
: The best
Simply perfect. I had many troubles with other companies and was losing faith in the whole process until i called Graham. I told him what i wanted and asked what he needed from me to make it happen. It was by far the most expensive quote but as usual you get what you pay for in life. If you actually want to get your car moved pronto and are prepared to pay call Graham at: 678-369-4122 (more)
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Sent : 05/05/11 ,16:07:03 AM
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Submitted by
Girish K Jindia
from
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Subject
: Car transport
Overall experience was very positive. the quote/order was processed within a day of contact.
the transporter was efficient and friendly/responsive. the dispatch personnel were very cooperative and responsive. i would very much use them again when i send my car back to Florida. the cr came undamaged and the driver stayed in constant contact. the whole process from begining to end was extremely satisfactory. i was concerened with the open carrier but it did not turn out to be an issue. (more)
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Sent : 05/05/11 ,15:01:35 AM
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Submitted by
from
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Subject
: Very positive experience!
I needed to ship my car very quickly from GA to CA.
I chose my carrier based on BBB ratings. Amerifreight was at the top of the list. The initial quote was reasonable but I wanted to have a better deal. Sales team was very friendly, genuine and responsive. They explained each of the options and did not apply pressure to the sale. I ended up selecting a faster option based on my own requirements.
I had great service from Graham, whom I would work with again! (more)
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Sent : 05/05/11 ,11:14:49 AM
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Submitted by
Bruce Chavers
from
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Subject
: Auto Transport
Overall, a good and reliable company that subcontracts to other reliable companies. I had a van shipped from California to Georgia for $ 995.00. I was contacted and informed there was a shipping company in California that could pick it up for a total of $ 1115.00. I agreed to this but did not have to. This was the only part of the deal that I didn't like. I'm not sure what the outcome would have been if I stuck to my guns with the original price. (more)
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Sent : 05/04/11 ,16:40:35 AM
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Submitted by
Matt Neal
from
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Subject
: Excellent Experience
My experience with AmeriFreight was very good. Graham Turner was my primary contact person, and he was very easy to get in touch with and explained everything thoroughly to me. He was very honest and did a great job communicating with me. My vehicle was picked up at a very reasonable rate, I was very pleased with the carrier used, my vehicle was picked up on time, my vehicle arrived a day early, and I had no issues with the condition of my vehicle during shipment. I would definitely recommend Graham and Amerifreight to someone looking to ship a vehicle. He made me feel comfortable and informed concerning something I had never done before, so I recommend him highly to others for this reason as well. I'll include his contact information below in case someone would like to get in touch with him.
Graham Turner
AmeriFreight
678-369-4122
770-486-1010 x106
877-719-0916
g.turner@amerifreight.net (more)
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Sent : 05/04/11 ,07:45:49 AM
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Submitted by
Austin
from
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Subject
: Great Service!
I had a great experince with this company and would use them again! My car was shipped cross country i paid for open transport and when it was delivered it was enclosed. That was awesome! didnt have to worry about and road damage to my car. I would highly recomind this company to anyone. Great customer service, great timming, great price.... Great Company. Be sure to give them a ring and see what they can do for you. They may be alittle more but it is worth every dime. (more)
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Sent : 05/03/11 ,18:16:48 AM
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Submitted by
Rahul
from
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Subject
: Excellent Service
I booked my second order with Amerifreight after there excellent service on my first order. I moved from Georgia to IL and needed my Car on a certain date. Even though the weather was bad in Chicago and it was snowing Amerifreight was able to manage and deliver my Car on the agreed date. I got a call to schedule the delivery time in advance and my car was delivered to me on time. Excellent Service.. I would certainly recommend using this company for transporting your vehicles... (more)
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Sent : 05/03/11 ,17:14:14 AM
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Submitted by
Amanda Sheets
from
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Subject
: NC to CA
Amerifright was wonderful and easy to work with. The driver got out truck here to CA in 3 days! Also the only reason my price was a little higher was because the truck we shipped was over sized. The price was still good for the quality of service we received and was right there with all the other quote I received from other companies! We would recommend them to anyone and will definitely use them again!!! (more)
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Sent : 05/03/11 ,14:27:44 AM
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Submitted by
Frank Z.
from
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Subject
: A very good experience...............
CL Express was booked through Amerifreight to transport my daughter's car from the Philadelphia Area to Glendale, AZ. Although the weather was snowy across the United States, my vehicle arrived in Arizona on time and with no additional damage! The cost for transporting was slightly higher than average, but with the service I experienced, I believe that this small differential in cost was well worth it. I would use either ( or both ) of these organizations to ship my next vehicle without hesitation......................... (more)
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Sent : 05/03/11 ,09:49:18 AM
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Submitted by
travis
from
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Subject
: 1970 nova
Well I was scared at first of having my 1970 nova transported anywhere just due to the value of the car and how easy it is to steal. I was assured that the security of the transport would be very good because the driver never left his truck alone. The car was supposed to be picked up on a friday and delivered the following weekend, which bothered me to have the driver moving my car on and off a truck across the country, but it was picked up a day early and delivered the next day! This was a huge relieve knowing it only took less then a day to get here. I was very pleased with how much I was included in the transport, I got phone calls with details on my shipment from both the driver and Amerifreight. I would definitely use them and refer them. (more)
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Sent : 05/03/11 ,04:20:46 AM
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Submitted by
Daniel Osborne
from
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Subject
: Will use again!
I did a lot of research before selecting the company I would use. AmeriFeight really stood out.
Graham was great to work with. He walked me through the process and made sure I understood everything up front. I was very careful to make sure there were no hidden surprises. Given pick-up location, and my final destination, it was a bit more difficult to find a carrier so it went beyond the window given. Graham had warned me of that but since I was trying to move on a budget, I went with the cheapest service knowing that I might have to increase the offer. I did have to increase the offer and finally got the car picked up. Every time I called, Graham always answered, "Hello Daniel." I know there is caller ID, but he knew who I was and what my situation was without having to look up a ticket number and such. That is only when I needed to call. The staff was very good about proactively updating me on the status of my shipment.
I know the carrier is not affiliated with AmeriFreight but the driver was awesome and took very special care. The car arrived on time and everything was good.
I will probably be moving back across country in about 2 years and will most definitely be giving Graham and AmeriFreight a call. (more)
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Sent : 05/02/11 ,13:00:46 AM
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Submitted by
from
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Subject
: Shipped from Chicago to Orlando
AmeriFreight was very pleasant to deal with. Their customer service was efficient, and they had no trouble helping me figure out a timeline for shipping my car. The carrier used was a different story, though; after contacting AmeriFreight to help me communicate with the carrier, they did a great job in trying to do everything to help me.
My car was shipped from Chicago to Orlando for $790 (they offer a student discount, too), which I found to be a fair price after researching other options. I set up the shipment about a month before I moved and everything fell into place nicely. My customer service reps, Coni and Jasmine, were always helpful and in contact with me to make sure I had the proper forms filled out and sent in when they needed to be. My car was picked up two days earlier than planned on and I was without it for 17 days, but had other transportation options.
While the carrier will not be used again, I would ship with AmeriFreight again if I move. (more)
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Sent : 04/30/11 ,23:05:35 AM
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Submitted by
Gary Beaulieu
from
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Subject
: Great service
This is my second experience in dealing with Amerifreight and both have been very satisfactory. The first was in September 2009 shipping a vehicle from Connecticut to Arizona. This most recent experience was arranging shipment of our vehicle from Phoenix, AZ to Bangor, Maine. Graham Turner seemed very competent and his suggestions were most helpful during the process, and he kept me well informed throughout. The carrier chosen was Adkins Transportation, Inc. The driver was Ronnie Adkins. He was very friendly and courteous and pleasant to deal to deal with, and I would recommend him without hesitation. Once a carrier had been selected, the entire process moved very smoothly from pickup to delivery. Great Job, everyone. Thank you. (more)
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Sent : 04/30/11 ,21:23:15 AM
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Submitted by
SAGAR
from
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Subject
: Boston to Tennessee
I chose Amerifreight as my transport company based on other reviews listed on the website. The service provided was very quick and prompt. I had to increase my quote by $50 but that really depends upon availability of drivers coming to the destination. Even after increase by $50 total quote was less that other auto movers.
Whenver I contacted customer service I received prompt response. They provided information about at what number my vehicle listed in central transport Que and possible pickup day. Based on my urgency I increased the quote by $50 and my vehicle was picked up on same day. Surprisingly I got delivery next day of pickup. The driver was good to interact with, No damage to vehicle. Overall good service and excellent customer service. (more)
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Sent : 04/30/11 ,11:54:02 AM
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Submitted by
Peri
from
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Subject
: Used them twice
I used AmeriFreight last year to transport my car across the country to California so didn't hesitate to call them again when I needed to move back. As last time, I found them very helpful and reliable. They answered my questions promptly and did their best to accomodate my schedule. Even when I had a little problem with the carrier their dispatch jumped in quickly to sort out the situation. I couldn't be confident in recommending a company. (more)
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Sent : 04/24/11 ,21:09:37 AM
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Submitted by
ED
from
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Subject
: Great service
Great service! Everythig was just promised. I would use this company again. The car was picked up right ontime and delivered 2 days earley. We liked that very much. They let us come pick it up and car was in perfect shape. It is such a relief to find service like this. Everyone was very nice and honest. The type of service you hope for and expect. Coustomer service called back when she said she would and had all the right info. Thank You (more)
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Sent : 04/22/11 ,22:04:33 AM
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Submitted by
Kyle
from
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Subject
: Overall Review
Upon recieving Jasmine as my representative previous issues were resolved and corrected timely. I give my 5 star rating due to her assistance and abilities to assist. I was notified timely when a carrier was found and was giving accurate contact information and timelines for pickup and delivery. Due to the challenge of my vehicle destination I was instructed accuratly as to how to secure a driver within cost and contacted periodically to recieve a currnet status of my order. (more)
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Sent : 04/21/11 ,17:45:58 AM
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Submitted by
Marek
from
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Subject
: Great job!
We shipped a 2010 Toyota Corolla from New York to California. Both AmeriFreight and the shipper, IS Transportation, were very good about communicating. Driver provided his cell phone in case we wanted to know his whereabouts and AmeriFreight was diligent in answering phone call inquiries and emails. We were a bit intimidated about shipping our car considering it's such a long distance, but it ended up being a positive experience. Would definitely recommend using this service to ship your vehicle. (more)
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Sent : 04/20/11 ,09:09:57 AM
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Submitted by
from
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Subject
: Great Service
Finding someone to transport your car by doing an internet search is a scary proposition. I chose Amerifreight based on the customer reviews and couldn't be more satisfied with their service. The pickup and delivery went exactly as scheduled and the car arrived in perfect shape. I would not hesitate to use them again. If you need to move a car quickly and efficiently, call Amerifreight. My rep was Graham and he wil take care of you. (more)
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Sent : 04/19/11 ,19:22:59 AM
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Submitted by
J Beyer
from
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Subject
: Easy Transport
The hardest part of shipping 2 vehicles across country was deciding which company to use. I chose Amerifrieght because they had the most informative customer service, even though they weren't the lowest bid. I didn't have a lot of time to mess around with raising my bid so I went with the middle bid and the car was picked up in time for my move.
The hardest part of shipping 2 vehicles across country was deciding which company to use. I chose Amerifrieght because they had the most informative customer service, even though they weren't the lowest bid. I didn't have a lot of time to mess around with raising my bid so I went with the middle bid and the car was picked up in time for my move. (more)
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Sent : 04/17/11 ,22:04:56 AM
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Submitted by
Elliott
from
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Subject
: Very Helpful and on time
Jasmine at Amerifreight was very helpful. As I was getting out of the military, I had to change my pickup date a few times in order to coincide with the changing dates I was given by the government for when I would be moving. Jasmine was very helpful and courteous throughout this process. They contracted out the shipping of my car to No Doubt Auto Transport. I dealt with Daylin from that company who did a great job as well. AmeriFreight was a bit more expensive than other quotes I received, but I think I made the right choice given the good customer service I received. You get what you pay for, and shipping your car is no time to go with the cheapest option. (more)
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Sent : 04/16/11 ,21:08:45 AM
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Submitted by
Phillip C
from
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Subject
: BMW M5 Transport
Customer service was excellent. The condition of vehicle after arrival was excellent. Price was better than a couple other places I called also.
There was some dust on the vehicle but I assume that is to be expected. No scratches or dings.
I would use them again. 5 stars.
a sdfsadf asf as fasfsafsafasfs sf as fsa asdfa sfas fas fasf as fsd fasd asdf asfsa fas fas fsd fds asd f (more)
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Sent : 04/16/11 ,19:43:22 AM
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Submitted by
Maribeth
from
:
Subject
: NY to CA
I arranged my husbands car to be shipped from NY to CA and considering the move I was extremely satisfied with my experience with Amerifreight. One thing people don't realize when making these reservations is that the booking company is just that, a third party that facilitates between a number of different carriers and you. I had never done this before and so Jasmine, my agent, explained everything to me before I even asked fora quote. The first thing I suggest everyone to do is ask what the process is because there are so many variables in the whole thing and most peoples complaints regarding their experience fall under these variables that no one can really control.
Considering the distance of the move I was very happy with the cost and time however there were MAJOR hang ups at the pick up and delivery times that made my husband and I very dissatisfied. We were told we would receive a call from the carrier 24 to 48 hours before pick up time, we needed our car picked up in a two day window so we paid an extra 200 dollars to make sure it was so. The night of the first day we still had not heard anything so we called AmeriFreight and she called dispatch for the company and almost immediately the truck driver called. He said he would be there at 11 the next morning. Well several phone calls between 11 and 430pm later the driver was finally on his way. 40 minutes before picking up the vehicle the driver tells us we must meet him in a parking lot which was basically impossible because the car was unregistered, which is why we went with a company which offered door to door service. So in 40 minutes I actually called police dispatch in our community and arranged an escort to the parking lot the driver stopped at.
After this experience I contacted Jasmine and emailed her everything from the beginning and asked if there was some sort of arrangement that could be made for drop off. Otherwise we would have had to pay for a tow truck. I didn't hear back from anyone at AmeriFreight regarding this request. We were able to get a temp pass from the DMV but because of the time crunch, we got into the state only two days before the car did, it would have been much easier to have the door to door delivery we were guaranteed. At delivery we given about an hours notice that he was dropping it off, which again was supposed to be at least 24 hours notice. Also, the driver told us he was actually in the area the day before on our original drop off date but it was his wedding anniversary and so he waited until the following day to drop it off.
All of our issues were an immediate result of the carrier, and for the most part I was very pleased with the support I got from Jasmine. My husband and I handled all the situations that were thrown at us, however they never should have been thrown at us to begin with. The thing that made me the most upset was that I talked to the car driver approximately a dozen times in a 20 hour period and he waits until 40 minutes before pick up to tell me that I need to meet him in a garage. If we had known the day before we could have handled it much better. AmeriFreight did their job, and did it well as far as I'm concerned. (more)
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Sent : 04/16/11 ,19:37:32 AM
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Submitted by
Jack
from
:
Subject
: Fantastic Job
I submitted a request on AmeriFreight s website for a quote and received it promptly within a day. The price was excellent and lower than I expected. I called the number on the quote and spoke with Jasmine. Jasmine was friendly and helpful when I spoke with her. She explained the bidding process thoroughly and was knowledgeable in answering all of my questions. My vehicle was picked up in two business days after our conversation and my vehicle was delivered two days after that. I felt comfortable with my decision to use AmeriFreight and would recommend them to anyone. (more)
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Sent : 04/16/11 ,17:46:25 AM
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Submitted by
Erick
from
:
Subject
: Transport from GA to NY
I shipped a 1964 Ford Galaxie 500 XL from Georgia to New York on an open carrier. As usual AmeriFreight was timely, courteous and reasonably priced. They sent the first available transport to my home. The experienced driver was polite and helpful. He called to confirm the time he would be at my house and showed up on time. He took good care the classic car I was shipping. I have had nothing but positive experiences using AmeriFrieght and will definitely call them again for future transports. (more)
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Sent : 04/11/11 ,20:18:18 AM
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Submitted by
Mike
from
:
Subject
: Great Delivery
Everything ended up really well and ahead of schedule and for a reasonable price. Admittedly my experience started out a little questionable. I had never shipped a vehicle before and I was initially given some incomplete advice regarding the shipping methods and price. That original person is NO LONGER with Amerifreight and my case was afterward handled very professionally by Graham. He advised properly on how the costs were applied and on the shipping methods. At the time, I was not totally happy to have to up the shipping bid twice but that was probably more due to the incorrect low estimate given by the first agent than what the real, fair cost of shipping my car that distance would or should have been. When I later compared my shipping cost with that of other friends, mine was definitely very competitive given the overall cost and distance.
When the final bid was accepted, things progressed very quickly. The car was picked up and was delivered to my pick up point almost 5 days ahead of the estimated time. I was initially told 7 to 10 days. I must also commend the transporter who did a great job shipping my vehicle safely and very quickly. They had a great rig too. (more)
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Sent : 04/05/11 ,16:25:19 AM
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Submitted by
from
:
Subject
: Excellent service
They provided excellent service. The carrier guy was also very cooperative for pickup and delivery address changes. I had selected the Select Express service and received my Accord in 8 days..
I definitely recommend them ... (more)
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Sent : 04/05/11 ,02:08:13 AM
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Submitted by
Amanda
from
:
Subject
: Excellent Service
I throughly enjoyed working with Graham. About 20 minutes after my car was posted I was contacted by a carrier. The car arrived 4 days later, three days ahead of schedule in Providence RI. Excellent service from beginning to end. I would definitely use them again. (more)
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Sent : 04/02/11 ,19:53:20 AM
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Submitted by
Kevin
from
:
Subject
: Outstanding!!
My experience with AmeriFreight was great. From the moment I contacted them, they were eager to help me out with process and explained every detail. They also sent me same day quotes. The best part about AmeriFreight is their competent, friendly customer service. Jonathan was always available when I had a question or concern. AmeriFreight stayed in contact with me throughout the moving process, even though another company was assigned as the carrier. The only issue I had was when the carrier could not fit my vehicle on their truck. However, AmeriFrieght immediately took action and assigned another carrier to pick up my vehicle. Overall, I had a great experience with AmeriFrieght and I would highly recommend them for all your vehicle shipping needs. (more)
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Sent : 04/01/11 ,15:26:24 AM
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Submitted by
Adam
from
:
Subject
: Comments
There were several complications
The paperwork was lost.
The original quote was too low to get the vehicle shipped.
We dealt with three different people.
The contract was threatened to be dropped.
We added 170 to the original price.
The price increased without prior authorization.
The car shipped approximately 3 weeks after available date.
The company did chip in 40 and the car did arrive without damage. (more)
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Sent : 03/30/11 ,23:48:00 AM
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Submitted by
Tunch
from
:
Subject
: Transport gone bad..
This was my 3 transport..2nd as coast to coast. It was the 1st time I used a broker. I negotiated the price with Amerifreight and they were prompt to find a transporter..paid an extra 45 to pick the same day..sounds awesome right.. I was not given information about different versions of transport..ie Premium nor Economy..nor did I sign anything. They simply took payment over the phone and the process was under way. The driver setup 5 days to deliver the car. Truck breaks down 125 miles away from my home..the night before delivery.. The driver was extremely rude. Threatening over the phone. The dispatcher hung up on me and refused to return my calls during this whole time I cannot even raise my voice to dispatcher or driver..in fear of them screwing with my car.. Very frustrating and I had to end up going to pick up the car myself with police escort..because the drive of VZ Transport..he was the owner of the transport..was threatening... All and all it was a nightmare and all AmeriFreight did while I was in route to pickup my car is that they explained different services to me and that I had signed paperwork to prove it. When Jasmine told me that I was very upset. The part that really upsets me the most is the fact that AmeriFreight lied to my ear..talking over the phone... Anyway..I would not recommend a broker..middleman.. Next time..I buy cars around the country.. I will transport directly from the a big company. I forgot to mention that there was 270 miles unaccounted for on the vehicle and the passengers side molding was damaged. Nightmare.. (more)
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Sent : 03/30/11 ,22:10:02 AM
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Submitted by
Frank Norbury
from
:
Subject
: Best Ever
Don't waste your time with anyone else. These are the only folks to call if you need your vehicle shipped and professional customer service. I wish I had contacted them first...it would have saved me weeks of waiting and tons of heartache. After 2 other companies bailed or failed on me...I gave them a call and they worked miracles for me. I am in Afghanistan and was beyond frustrated at being jerked around by other companies.... But once I contacted Jasmine at Amerifreight.....it was sorted out and on the road. I will never use anyone else. Jasmine deserves 10 stars for the professional customer service and support I was provided. Best ever
Frank Norbury
FOB Farah, Farah Afghanistan (more)
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Sent : 03/30/11 ,12:24:15 AM
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Submitted by
John Caraveo
from
:
Subject
: Good service
But there has to be alittle more communication between Amerifreight, the trucking company and the customer. But this was my first time using an auto transport business, so I have learned alot. But Jonathan and Jeff from Amerifreight have been very professional. (more)
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Sent : 03/22/11 ,23:41:32 AM
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Submitted by
Rick R
from
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Subject
: vehicle transport
Everything went perfect, on time, and good price. Would not hesitate to use again. Great communication throughout. (more)
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Sent : 03/22/11 ,17:47:57 AM
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Submitted by
Gerald Christiainsen
from
:
Subject
: Transporting our Vehicle
This was our first time and we were very nervous. Graham our contact person at Amerifreight was very personable and helpful. The biggest problem was communicating with carrier driver. He tried to come down our culdesac, so he ended up having to back up his carrier. Everything seemed to go well at delivery. We'll see our car tomorrow, Sat. Mar. 19, and hope to see that all is well. Thank you Amerifreight. (more)
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Sent : 03/18/11 ,13:14:26 AM
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Submitted by
Ashley
from
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Subject
: Easier than I had imagined
I have never shipped a car cross country before, so was very nervous and used this site to find a reputable shipper. Amerifreight was great. They sent me a quote and did not charge extra above that cost. They also agreed to let me pick the car up a day later because I was going to be out of town. The driver was very friendly and courteous. Would highly recommend. (more)
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Sent : 03/15/11 ,15:02:05 AM
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Submitted by
Lynne V.
from
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Subject
: Car Delivery
My car was delivered and picked up when promised. The driver got my car safely from Ohio to Texas during a terrible winter storm. Car was picked up and dropped off from nearby large lots, and not in local neighborhoods. I would use this trucking company again Thanks so much (more)
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Sent : 03/14/11 ,22:46:18 AM
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Submitted by
Colleen
from
:
Subject
: More $ for an on-time delivery
My car was available for pickup in GA on Feb 14, but was not picked up until March 11. Granted, I did choose to use the economy rate lowest price and I was not in a huge hurry to get my car out to CO. Once I knew the start date of my new job and knew I needed my car asap, I had to pay another 200 dollars for incentive for a car carrier to come get it. They told me they would pick it up on a Wednesday, but ended up picking it up on a Friday. They also told me itd be dropped off in CO on a Monday, but actually got here on Sunday. There was 2 small scratches on the back bumper of my jeep, which I pointed out to the driver, but he denied they were responsible for it and said the scratches were there when he picked it up. They definitely were NOT. but I just let it go since the driver barely spoke english. Basically Im just happy my car is here and the ordeal is over. But sure, Id use Amerifreight again. Just make sure to pay the extra money if you need your car by a certain time. (more)
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Sent : 03/14/11 ,15:48:44 AM
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Submitted by
Sandy Bugai
from
:
Subject
: Smooth Sailing
I bought a car and had to have it shipped across country. It's a stressful thing to entrust a car to someone else, at least when you're a car guy. But it went about as well as it could have. Most of the responsibility falls to the trucker, but if all the truckers AmeriFreight uses are as good as mine than you'll be in good hands. After calling around this turned out to be a very good rate. The estimate was 7 days, and it came right on time. The driver was very careful unloading the car, and it's not the easiest car to get on and off a truck. It took a little time but it was worth it. If I had to complain I'd say the communication was a little light, but that's being very picky. (more)
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Sent : 03/10/11 ,23:11:39 AM
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Submitted by
keshavan
from
:
Subject
: Good service
My car was picked up from Charlotte and delivered in Dallas on time. The vehicle was well inspected before pickup and at delivery. I was able to contact amerifrieght anytime during the move. I would recommend Amerifreight if you want to move your vehicle. (more)
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Sent : 03/09/11 ,20:00:12 AM
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Submitted by
Christopher Salomon
from
:
Subject
: Great Shipping
Called Thursday and the car was on a auto carrier the following Wednesday. The car was shipped in great condition and delivered directly to the entrance of my subdivision that friday. Carrier driver was great. Definitely, will use again for my transporting needs. (more)
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Sent : 03/07/11 ,14:15:19 AM
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Submitted by
Alan Nelson
from
:
Subject
: Amerifreight
Easy process, very helpful employee, Hunter Harper. The driver picked up on time and delivered quickly. Smooth operation all the way through (more)
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Sent : 02/28/11 ,15:23:26 AM
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Submitted by
Dong Le
from
:
Subject
: Good service
It's really a good chance to work with AmeriFreight esp Jonathan. I received a good and prompt service except one small issue that the driver of the carrier forgot to bring his document. (more)
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Sent : 02/27/11 ,21:50:55 AM
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Submitted by
David Snitchler
from
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Subject
: Waiting on call backs
Pick up was planned for the week of 31 Jan. This dates came and passed, with no call from AmeriFreight. Had to call them to find out what the deal was. Ended up driving the car to their office no cost adjustment. Then when the car was finally picked up on 15 Feb was told the delivery would be the 22nd. Received a call from Stallion Transport with an adjusted delivery date of 24 Feb. Again this date came and passed with no call from AmeriFreight or Stallion Transport. Called numberous times and left messages, no returned calls. The only person that was responsive was the driver Mike. I will not use AmeriFreight in the future because their ability to keep the customer informed is very poor. The overall experience has been one missed date after another, with me having to track down why the dates were missed. Recommend you use a different company, I will in the future. (more)
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Sent : 02/27/11 ,11:09:53 AM
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Submitted by
scott swaby
from
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Subject
: shipping
Jonathan was very helpful. Cars arrived on time a little dirty but no damage. I would use them again. (more)
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Sent : 02/25/11 ,10:08:33 AM
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Submitted by
Jhere
from
:
Subject
: The Best Car Transport Experience EVER
Excellent customer service, prices, options, and experience. I highly recommend this company and will use it again if I am to relocate. The driver was extremely nice, waited 3 extra hours for me to become available so that we could meet. He also maintained excellent communication. The main office was fast. efficient, and exact about the whole process and supplying information. (more)
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Sent : 02/24/11 ,23:56:41 AM
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Submitted by
Jerry
from
:
Subject
: Good Service
All in all, AmeriFreight is a really good and reliable shipping company. They were very honest with me and I felt comfortable shipping with them considering all of their great reviews. The only thing I would have chosen differently was Priority Shipping over the Economy Shipping. The economy shipping does not guarantee a pickup date and it gave me unnecessary stress and worry. (more)
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Sent : 02/23/11 ,23:25:01 AM
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Submitted by
Kevin
from
:
Subject
: Amerifreight
Prompt service. Car picked up and delivered in a timely manner. Professional and helpful staff. I dealt with Jonathan. Great customer service, and I would use them again. (more)
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Sent : 02/17/11 ,16:38:19 AM
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Submitted by
Jeff McK
from
:
Subject
: Great Service
AmeriFreight had competitive rates and a quick quote. Was eager to try them after reading the reviews online and I was happy with the responsiveness of their staff. Driver was great on communication, always in touch and flexible to work with me on pickup and delivery. Very happy with the service. (more)
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Sent : 02/17/11 ,07:49:52 AM
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Submitted by
Chris
from
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Subject
: Professional Company
I was very satisfied with this company and wouldnt use anyone else (more)
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Sent : 02/16/11 ,19:52:22 AM
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Submitted by
michelle
from
:
Subject
: be careful
amerifreight was great to work with. always kept me in the loop, and was prompt about answering any questions i had. HOWEVER, their contractor they sent me was TERRIBLE. i question if they even check up on their contractors to see if they're any good. my contractor arrived 1 day late and delivered 2 days late, which was ok...BUT he had the audacity to not only ask for payment up front by ask if he could drive my car 40 miles to deliver my car instead of driving his carrier..as you can imagine, i wasn't too please. overall lesson, pay a little more for better service and peace of mind and make sure you ask your amerifreight agent about any of the hiccups i went through (more)
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Sent : 02/15/11 ,20:08:03 AM
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Submitted by
Steve William
from
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Subject
: Hassle free service
Awesome service. Very prompt and timely. Worked well with me to schedule pick up and delivery as per my convenience. (more)
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Sent : 02/14/11 ,23:36:58 AM
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Submitted by
Megan
from
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Subject
: Excellent
I had never transported a car and knew nothing about it, so was only working with these reviews and what I had googled. I was very nervous and clueless about the process and Jonathan was a great help and very timely and informative in his answers. The price was also one of the lowest that I was quoted and with a great BBB review, this was surely the way to go, especially because my car was delivered 2 days earlier than expected. I would highly recommend using AmeriFreight (more)
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Sent : 02/14/11 ,11:33:34 AM
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Submitted by
CYC
from
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Subject
: a responsible and organized company
We had a very bad experience with another broker before we changed to AmeriFreight. We are grateful for AmeriFreight's quit respond and suggestions when there wasn't a carrier for our car in a week. Just one day later, we got a carrier for our car. They explained clearly for ever steps of car transport. They told me what they would do without any useless excuse. (more)
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Sent : 02/08/11 ,20:48:37 AM
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Submitted by
Deb
from
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Subject
: Great!
Delivery from Michigan to Arizona only took 4 days! AmeriFreight was cheap and fast! Fabulous communication with Jonathan throughout the process. Could not be more pleased. Thanks for a great job! (more)
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Sent : 02/07/11 ,19:35:51 AM
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Submitted by
shawn
from
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Subject
: Satisfied
Satisfied with service (more)
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Sent : 02/07/11 ,01:13:59 AM
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Submitted by
denise warrior
from
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Subject
: good experience
was a good first time. (more)
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Sent : 02/05/11 ,19:41:28 AM
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Submitted by
Andrew Fuchs
from
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Subject
: Superb Shipping
I can't say much other than that AmeriFreight rocks! My car was picked up early and delivered on time with no problems. My service rep, Mr. Goolsbee was more than helpful in providing helpful information and making sure my car was shipped at an affordable rate. I would 100% do business with AmeriFreight again, and will recommend them to all my friends! (more)
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Sent : 02/03/11 ,21:56:37 AM
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Submitted by
Andrew Fuchs
from
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Subject
: Awesome Service
Jonathan Goolsbee was my service rep and he was more than helpful. My car was picked up earlier than expected and was delivered on time. I would definitely use AmeriFreight again, awesome company! (more)
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Sent : 02/03/11 ,21:53:11 AM
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Submitted by
Corey
from
:
Subject
: Jeep Wrangler CA to OH
With the many different carriers and brokers available I was very concerned with finding a combination that would go smoothly. The reviews for AmeriFreight are very accurate, the entire process for me went very smooth. I opted for the flexible pickup date option, the vehicle was picked up just a few days after my first available date which is surprising considering the rural area for pickup. I received a call about 2-3 hours in advance on my pickup date, plenty of time for me to be available. The driver was on time and made everything go very smoothly, I was on my way back to work in a matter of minutes after taking some pictures for my records and signing the paperwork.
The delivery went just as smooth, a call was made indicating the delivery date and a time frame. My recipient had plenty of time to be available for the drop off.
Better service than I had expected, they're not the cheapest and they're not the most expensive but great to work with. Thanks! (more)
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Sent : 02/02/11 ,14:29:03 AM
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Submitted by
Msmith
from
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Subject
: Missouri to California
AmeriFreight scheduled the carrier (Ebro LLC) within the hour after I placed my order. The carrier called the afternoon of the next day to schedule pick up for later that night. The pickup was quick and on schedule. My vehicle arrived in California within one day after pickup.
An inoperable car blocked my vehicle and others from being removed from the open carrier thus, it was difficult for George (driver) to give me a good estimate of delivery date/time. In addition, my schedule was not very flexible. However, George went out of his way to deliver my vehicle in good condition during a period that fit my schedule.
I found this website in addition to the BBB very helpful in gathering information to select a reputable company. However, I have found that a five star rating on this website can be manipulated by the broker.
For example, AmeriFreight states in one e-mail to me, "...don't forget your $20 rebate and take time to leave us a review."
However, in another email to me on the same day states, "You will receive $15 for each review placed. Please note that you will not receive your cash back if you do not leave a 100%, 5 star rating, unless you contact us at reviews@amerifreight.net to let us know why you cannot leave a 5 star rating. If after you have contacted us and you still feel we could not fix where we did wrong, you can leave us a less than 100% review and still get the rebate." This email states two reviews must be completed, one on this website and another on transportreview.com.
In my case, AmeriFreight handled my order promptly & professionally I would rate them a four star not a five star. They made me feel that after they obtained a carrier for me their job was done. Their customer service was OK but nothing spectacular. I feel their rebate system distorts the effectiveness of this website. Thus, I chose to give my honest review and fore go their rebate. I did not get their "approval" before submitting the review. (more)
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Sent : 02/01/11 ,17:47:05 AM
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Submitted by
Tom Berge
from
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Subject
: Excellent Service!!
This is my third time using the services provided by AmeriFreight to transport a 1978 Chevrolet Malibu Classic from the east coast to the southwest and again I received OUTSTANDING service!! Thank you. (more)
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Sent : 01/26/11 ,13:45:41 AM
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Submitted by
James McDowell
from
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Subject
: As Advertised
Excellent service and communication. Highly recommend. (more)
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Sent : 01/26/11 ,11:11:19 AM
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Submitted by
Pei
from
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Subject
: Good Job
The driver is very nice and responsible. He would contact you before pick up and delivery. Very nice. (more)
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Sent : 01/26/11 ,00:01:29 AM
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Submitted by
Ron Greene
from
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Subject
: great service
the overall experience was just as advertised. There were no hidden additional charges, the driver was courteous and I was kept imformed of prgress and given three hours notice prior to delivery in Georgia. It was a professional painless experience and I would use AmeriFreight again. (more)
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Sent : 01/25/11 ,09:21:01 AM
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Submitted by
Rai Chowdhary
from
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Subject
: Car shipping
The company staff was responsive and courteous. The driver delivered the car as scheduled. (more)
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Sent : 01/23/11 ,01:05:41 AM
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Submitted by
Matt Jochim
from
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Subject
: Good experience
Good experience with Amerifreight. Ultimately called and asked if I wanted to pay extra $50 to have car picked up fri and delivered Saturday, which I was willing to do to get it for the weekend. (more)
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Sent : 01/21/11 ,17:48:59 AM
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Submitted by
Nikisha Baker
from
:
Subject
: AmeriFreight was Excellent!
AmeriFreight was an excellent choice for a first experience with auto shipping. They were responsive, helpful with all of my questions, and quick in finding a carrier! (more)
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Sent : 01/21/11 ,13:59:40 AM
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Submitted by
Steve
from
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Subject
: fast and easy process
The car was picked up the same day I placed the order. CA to FL must be a popular route. The process was easier than I thought it would be. I am happy with the way it went. (more)
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Sent : 01/21/11 ,10:54:14 AM
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Submitted by
from
:
Subject
: Good job!
Would definitely use AmeriFreight again. Very good service! THANKS!! (more)
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Sent : 01/18/11 ,19:49:07 AM
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Submitted by
CHARLOTTE
from
:
Subject
: JEEP SHIPMENT
Very good experience. Would recommend AmeriFreight to others and I will definitely use them again if the need arises. (more)
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Sent : 01/18/11 ,11:41:25 AM
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Submitted by
Mike Wallace
from
:
Subject
: '56 Roadmaster non-op
Jonathan and Chantell at AmeriFreight were extremely helpful and did a great job getting this monster of a car picked up. I would definitely use them again and recommend them to anyone looking to ship their vehicle. (more)
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Sent : 01/15/11 ,18:38:06 AM
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Submitted by
Steve
from
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Subject
: 2002 Isuzu Rodeo Delivery
First time shipping a car and AmeriFreight was easy to work with start to finish. Online quote from Jonathan was exactly the amount I paid, pickup was on time and delivery was prompt and as promised. Driver with J. R. Transport was professional, courteous and SUV was delivered with no problems through a winter storm. Would definitely recommend this company for shipping. (more)
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Sent : 01/13/11 ,10:18:42 AM
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Submitted by
robert resnik
from
:
Subject
: chrsyer concorde transport
Service was outstanding. Amerifreight provided timely updates as the the pickup and progress; delivery was precisely on time, and as promised. Everyone with whom I spoke was informed, polite and helpful. I would highly recommend this company. (more)
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Sent : 01/11/11 ,21:42:05 AM
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Submitted by
Anup
from
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Subject
: Excellent Service
Pick up and delivery were on time and door to door. Car was delivered in perfect condition. They called me 8 hr in advance before delivery and also before pickup. Great service ! will use again. (more)
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Sent : 01/08/11 ,19:20:39 AM
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Submitted by
Fady Farid
from
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Subject
: Toyota camry
like how helpful this company is. Jonathan was very helpful. he told me about the exact day of pick up and the delivery, and he always keep me informed about dispatching my car. I recommend this company for each one. (more)
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Sent : 01/05/11 ,15:24:44 AM
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Submitted by
Emmy Thammasine
from
:
Subject
: Dependable and On-time
Amerifrieght is on top of things! I needed a pickup the same day I paid for the deposit and they were able to find a carrier the same afternoon. Got the car delivered as scheduled. Great! (more)
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Sent : 01/03/11 ,17:00:35 AM
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Submitted by
All Temp Refrigeration, Inc.
from
:
Subject
: AmeriFreight
We were very happy with AmeriFreight. They were prompt and scheduled our pick up right away. We were not happy with the company that picked up the vehicle, Choice Carrier. We set up to have it delivered on a Monday. The driver called the Friday before and said he was having trouble with his trailer and if he couldn't deliver on Saturday, he wasn't sure how long it would be because his trailer would be worked on. We set up for Saturday delivery with a 2 hour time window. My boss was here for the time frame but the delivery was never made. He called drivers voice mail and left a message, but was never contacted. The driver called on Monday and told another different story about his trailer and said he would try to deliver that week. I said he received my boss's message, but it was later in the day so he didn't return the call. He came one or two days later with the delivery. AmeriFreight contacted us when they heard about the problem and worked to fix it. They even asked if we wanted another company to pick up the vehicle. They were very professional and helpful. (more)
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Sent : 12/29/10 ,07:27:14 AM
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Submitted by
John Holden
from
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Subject
: Stellar Service
We could not wish for a better effort. Extremely professional and committed to make sure my shipment went flawless. (more)
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Sent : 09/27/10 ,05:43:44 AM
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Submitted by
Emily
from
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Subject
: Quality of work
Quality Of work Definitely Amerifreight is a famous auto transport company which has more reputation. They are named for their quality. They are following their quality policy which is laid down by them and how much ever we deals with them we cannot even find single defect in their service. They are punctual, friendly, dedicated and hard working. Best company for Transportation! If anyone needs consistency, safety and secure they can very well approach here to enjoy their quality of service. This is their main Competitive advantage.Thank u and wishes to continue the same... (more)
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Sent : 06/23/10 ,12:03:43 AM
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Submitted by
ld
from
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Subject
: if you have time, this is a fine carrier
if you have time, this is a fine carrier. Good costumer service. (more)
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Sent : 06/19/10 ,02:58:37 AM
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Submitted by
ruth sabate
from
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Subject
: will recommend to a friend
very reasonable price. prompt pick up and delivery of 2 vehicles. will definitely recommend to a friend (more)
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Sent : 06/16/10 ,09:28:38 AM
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Submitted by
Dennis
from
:
Subject
: Transport FL to NC
This is the first time I have shipped a car. It was surprisingly easy working with AmeriFreight. The initial online quote was exactly what I ended up paying. Suzette answered my email questions promptly and the pickup and delivery dates were just what I wanted. (more)
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Sent : 06/16/10 ,03:09:37 AM
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Submitted by
ABDULLA ALJENAIBI
from
:
Subject
: EXCELLENT SEVICE
I was very pleased with AmeriFreight. I needed to ship my car and had some tricky scheduling constraints.Jonathan was able to find a carrier that could work with my schedule.Jonathan was also readily available to answer any questions I had and always returned my call promptly. My car was delivered on time and there was no damage. I would use AmeriFreight again. (more)
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Sent : 06/16/10 ,03:02:08 AM
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Submitted by
DAVID
from
:
Subject
: GREAT SERVICE
had signed up for the budget shipping and after five days we had no dispacher due to my hard location. But once I upgraded to priorty The driver called me on the same day and informed me that he can get the vehicle pick up the same day. The vehicle arrived 1 day early. I was very please. He kept me informed where he was during the trip to my location. David and his manager Amy did a great job getting a dispacher to my location. I recommeded priority shipping if time is important. I also got a military discount. Hoahh!! Wayne (more)
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Sent : 06/15/10 ,23:55:45 AM
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Submitted by
Kyle
from
:
Subject
: Excellent expercience
I was skeptical about all the rave reviews for the company but I should not have been. They deserve every star! I would definitely work with AmeriFreight again. The customer service folks are prompt and know what they are doing. I had to decline the first pickup because the estimated delivery would be too early and I would not be at the destination. They worked with me to get a second pickup date without a problem and added $50 of their own money to the original quote so that a driver will pick it up quicker. My car was picked up timely and delivered timely. A pleasure working with AmeriFreight.
I chatted with the driver during the pickup and he mentioned to me that drivers don't mess around when an order is booked through AmeriFreight. He also said I got a really good quote from AmeriFreight.
Excellent company and people working there. I just wished it was easier to get a hold of people but I suppose they are really busy and when I got a call back they took care of everything! (more)
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Sent : 06/15/10 ,21:44:14 AM
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Submitted by
Vonny
from
:
Subject
: Excellent carrier
Aaron and his team members trully are friendly and very helpful in many aspect. Enjoy the experience of moving my Lexus IS350 from Columbus to Carlsbad. They contacted me 1 day post faxing the paperwork. The arrangement was quick and easy. They provide one of the best customer services. Thank you for working patiently with me. Will definetely use Amerifreight and Aaron's help again to move my other car within few weeks. (more)
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Sent : 06/15/10 ,11:05:42 AM
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Submitted by
Charles Acton
from
:
Subject
: Good Service
Amerifreight provided excellent service. I was contacted right away after receiving a quote from them. Their price was better than the others I received. More importantly, they were responsive and very knowledgeable about the car shipping process. Everything they explained would happen did happen and there were no surprises. I would definitely use them again. (more)
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Sent : 06/11/10 ,20:00:23 AM
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Submitted by
Carol Jones
from
:
Subject
: transport
This company was very good in staying in communication throughout the process and working through the kinks caused by an unreliable shipping company (more)
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Sent : 06/11/10 ,18:47:13 AM
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Submitted by
Claire
from
:
Subject
: Excellent Service
AmeriFreight gave an excellent service and I am so glad to choose this company. (more)
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Sent : 06/11/10 ,12:51:15 AM
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Submitted by
Bhumika Lathia
from
:
Subject
: Great Service
It provided a great service for the shipment of my vehicle. The rate it offered was also very reasonable. the representatives were helpful and answering all questions. the carrier came to pick up the vehicle in the time frame. and also the vehicle was shipped within the time frame provided. the delivery date was late by a day but the the car was properly shipped and there was no damage to the car. overall Amerifreight provided a great service at a reasonable cost. (more)
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Sent : 06/11/10 ,10:34:17 AM
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Submitted by
Heather
from
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Subject
: NY to WA
I was moving from NY to WA and was very skeptical of all moving companies. AmeriFreight turned out to be a great company. My car was promptly delivered and I would definitely use them again for my car moving needs. (more)
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Sent : 06/11/10 ,07:52:56 AM
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Submitted by
Robyne powell
from
:
Subject
: Incredible customer service
Very knowledgeable and professional. We had an issue with the carrier and not only did Amerifreight spearhead the issue but after we hit a standstill with the driver over his overcharge, Amerifreight has offered to pay us the refund while they will take care of it.
They took the headache, worry and stress out of the issue and clearly stand behind their philosophy that they are representing their carriers so any issue with a carrier is an issue they will take responsibility for. Amerifreight clearly puts the customer first. Rare to see in companies now.
I would highly recomend Amerifreight. (more)
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Sent : 06/11/10 ,06:48:43 AM
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Submitted by
Brian w
from
:
Subject
: This is the chioce
I have shipped several personal cars with different companies. This was clearly the most professional and the easiest. I wasted time worrying about it. "Aaron" was great, responded quickly and professionally and put up with all my questions and procrastinations. He was very open about the process and how it works. I shipped the super saver rate from a small town in the middle of nowhere. It was still picked up and delivered early and in perfect shape! Clearly this is the only company I will use in the future! (more)
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Sent : 06/11/10 ,05:21:22 AM
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Submitted by
Mark Goodmnm
from
:
Subject
: Mark Goodman
Excellent communications, courtesy, service and response to any concerns during the entire process. (more)
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Sent : 06/10/10 ,07:17:56 AM
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Submitted by
Michele O'Day
from
:
Subject
: Transport of Tahoe
Amerifreight made shipping our daughters Tahoe easy! The price was great and Jonathan and Racheal were terrific to work with. Thanks for your help Amerifreight! We will be using you again!! (more)
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Sent : 06/09/10 ,23:27:41 AM
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Submitted by
Mike Ulsh
from
:
Subject
: Review
This was my first time using this type of service. I chose the economy rate since time was not a factor in getting it to it's destination. Initially I was having it picked upo in San Angelo, Tx; however I decided it was easier for me to get it to New Mexico and use this location for the pickup. I did have some concerns during this process; however Amerifreight listened to my concerns and worked with me through a few issues. I was impressed with their management philosophy when dealing with problems areas and we worked together to get my vehicle transported. I would use Amerifreight again. (more)
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Sent : 06/09/10 ,09:01:18 AM
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Submitted by
Robert
from
:
Subject
: AmeriFreight
AmeriFreight was very easy to do business with, and their customer service was pretty good. They answered all of my questions up-front and were very easy to get back into contact with when I had additional questions. I went with the 5 day guaranteed service, and my car was picked up on the fifth day around 8 PM. (more)
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Sent : 06/09/10 ,08:56:06 AM
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Submitted by
Rik
from
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Subject
: transport of porsche 911
I needed my 1980 porsche 911 transported. After listing with another transport company and not getting any response after several weeks, I cancelled and listed with Amerifreight. They were slightly cheaper and within a week I had a commitment for pickup and delivery. The car was delivered on time and in pristine condition. I would recommend Amerifreight and use them again if the occasion arose. (more)
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Sent : 06/09/10 ,03:04:29 AM
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Submitted by
Priyanka Verma
from
:
Subject
: Great Company
Very helpful and knowledgeable. They always handled every call with professionalism and importance. (more)
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Sent : 06/09/10 ,00:26:55 AM
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Submitted by
Dr. Jay Hertzog
from
:
Subject
: A hint for delivery
I live near a major US city; however, I used the name of our town rather than the city (we're about 22 miles away). When my vehicle was not picked up for several days, Jonathan and Amy suggested that I change the destination to the city and then talk with the driver about the delivery...BINGO!!! my car was picked up within the next few days and delivered. (more)
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Sent : 06/08/10 ,19:35:01 AM
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Submitted by
Mike
from
:
Subject
: excellent choice
AmeriFreight was straightforward and easy to work with. Contact was Jon Goolsbee. Carrier was very friendly and professional. (more)
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Sent : 06/08/10 ,03:39:36 AM
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Submitted by
Gary Deutsch
from
:
Subject
: San Diego to Chicago
First, let me start off by saying that all my interactions with Amerifreight (both Jonathan and Amy) were handled professionally. Since this was my first time shipping a car, it turned out to be a great learning experience about how the business works and how to manage expectations. I originally opted for the least expensive price - $725, but had no takers. Finally after a month I increased my price, and two weeks later got a carrier to take it. The learning experience is that Amerifreight cannot guarantee a specific service on a specific at an exact price. They are subject to the market and can only offer an educated guess. It is up to the independent carriers to agree or negotiate a higher price depending on market conditions - popularity of the route, etc. (more)
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Sent : 06/08/10 ,02:11:26 AM
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Submitted by
Ken
from
:
Subject
: Great Service
Amerifeight was the easiest to work with under my extreme circumstances. I was deployed overseas and my wife was back at home moving us across country. The prices quoted were spot on. Support from Jonathan and Amy was great as they coordinated the move of two of my vehicles at two different times. The carriers were also great to work with and took great care of our vehicles. I would highly recommend Amerifeight to anyone. They handled our two car cross-country move with ease I am sure they can handle your needs. (more)
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Sent : 06/06/10 ,08:55:40 AM
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Submitted by
Julia Velci
from
:
Subject
: Amerifreight service
I was very pleased with this Company. They were easy to reach by phone and did everything they said they would in order my car was delivered to Ohio and received by my daughter in the time frame promised to me. I would definitely use this Company again (more)
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Sent : 06/05/10 ,20:10:00 AM
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Submitted by
Andrea
from
:
Subject
: Great service
Amerifreight provided excellent service in transporting my brother's car from New York to Texas. Jonathan was always quick to respond to my e-mails and answer any questions I had. My brother's in the military, stationed in the middle of nowhere, and it was hard to get a transport directly to him. Amerifreight suggested we transport to a city closer to the highway because they had a higher likelihood of getting a driver to go there. We arranged with a car dealership in that city to keep my brother's car on the lot until he could make it out there to pick it up. All around good experience, will definitely use them if I have to transport in the future. (more)
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Sent : 06/05/10 ,02:52:08 AM
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Submitted by
Michael Bruno
from
:
Subject
: Easy Company to work with
This is the first time using this company and It was great dealing with this company from start to finish they made sure everything was handled in order and that i was happy with their service.They are a reliable company with excellent customer service and the cost was reasonable. They provided great service, with friendly driver and responded on time to all my communications.My car arrived in time and they did what they said. Thank you AmeriFreight for great customer service and not making any promises you could not keep! (more)
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Sent : 05/27/10 ,14:18:35 AM
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Submitted by
Cody Cameron
from
:
Subject
: Good service
I selected this transport through online.The driver was very nice, couteous and appreciated the business and I was well informed by AmeriFreight and the driver during the entire process.My car arrived in great condition and was very clean, especially considering that it was transported during a snow storm at least part of the way through Pennsylvania. I am glad that I used this transport for moving my car from Illinois to California. I fell like I got good value and service for my money and I would definitely use AmeriFreight again and will recommend them to friends. (more)
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Sent : 05/25/10 ,14:56:24 AM
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Submitted by
Haley
from
:
Subject
: good company
Pretty excellent company, my only complaint was the car was attractive dirty at delivery. Never actually found out why that was.Besides that customer service was high-quality and they kept in contact with me throughout. Would definitely suggest and use once more. (more)
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Sent : 02/25/10 ,18:01:46 AM
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Submitted by
Elroy Kursh
from
:
Subject
: Auto transport
Frank was efficient in arranging transport with a reliable carrier. The car was picked up and delivered in a timely manner. (more)
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Sent : 10/08/09 ,00:16:37 AM
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