Anonymously Happy review for AmeriFreight

Complete Review details by Anonymously Happy
  • Posted By :   
  • Posted On :   
  • Posted From :   California
  • Review Title :   MILITARY MOVERS FEAR NOT
  • Star Rating :   
  • Rating:   5 Out of 5
  • Quote or Order ID :   940024517-JV
  • Origin :   California
  • Pickup :   On Time
  • Destination :   Illinois
  • Delivery :   On Time
  • Honesty :   Excellent
  • Knowlegeable :   Excellent
  • Hold Times/Promptness :   Excellent
  • Overall Customer Service :   Excellent

Review Description

This was actually the second time I've used AmeriFreight, and the second time I was assisted by Mr. Graham Turner. Not only did AmeriFreight still offer the best economic value, but I'm pleased to say that their customer service had not dropped off in the three years time between my automotive transportation needs! First off, Mr. Turner was a true professional on the phone. He is genuine, he asks the right questions to understand your logistical challenges, and he explains the backend process that he enables to match you to a transportation provider. Second, Mr. Turner does his following up with you...don't expect to hang up the phone and wait by yourself for the transporter to show up! Finally, Mr. Turner asked for personal confirmation that the vehicle you care about is underway...which means that he cares about getting that vehicle underway, too! All in all, his zeal in ensuring that your car gets from your origin to your destination in perfect condition makes Mr. Turner a military mover's advocate as we try to navigate the tricky task of changing duty stations. Providing a military discount to service members is a wonderful gesture on top of such great stewardship! Great job! Lastly, the transportation company Steve Gall Trucking was outstanding! Steve was a true gentleman, kind and respectful. You could tell he loved his job, which really matters when you entrust someone with your car. Gall Trucking picked up on time, and delivered on time, as promised! I truly hope to use Gall Trucking again. My car arrived undamaged, fully operable, with no issues. Once again, military movers have enough to worry about...with Gall Trucking, no worries. Thank you AmeriFreight and Gall Trucking! We will certainly trust you with our cars again.

Total Review for AmeriFreight  : 795      View All