Joseph review for AmeriFreight

Review Description

I have nothing but great things to say about Amerifreight. I am a U.S. Coast Guard military service member. I was in the process of a permanent change of station (PCS) move from Mobile, AL to Novato, CA. I had to ship one of my cars and this being my first time in dealing with auto transporters, I shopped around the internet for the most highly rated ones which was Amerifreight. I would not regret it. The Amerifreight salesperson I dealt with by the name of Graham was extremely helpful, courteous, and honest. He explained clearly and concisely that Amerifreight assigns third-party carriers to pick up and drop off vehicles. Amerifreight proved military friendly by offering discounts to service member. Graham gave me a price quote of $953. I paid $248 of that total price as an initial deposit to Amerifreight. The rest of the payment of $705 would be made to the carrier that picked up and dropped off my vehicle in the form of cash or cashiers' check. The first carrier that was assigned by Amerifreight to pick up my car from Mobile, AL was unable to do so due to gross weight overload. I was a bit worried because I had to leave for Novato, CA in the next couple of days. I talked to Graham and he assured me that another carrier would be dispatched to pick up my vehicle and transport it to Novato, CA. Graham proved very accommodating and understanding of my situation. He advised that a family member or friend could facilitate the pick up of my car with the carrier so I could be on my way. I left my car in the care of one of my friends and fellow service member. I notified Graham to relay communications between my friend and the assigned carrier. Approximately five days later during my journey to California, I got a call from the new carrier that they picked up my car. My car was scheduled to be delivered to me on August 3. To my pleasant surprise, they arrived a day early and dropped my car off at my new home address in Novato, CA! I paid the driver the rest of the balance of $705 in the form of cash. I would highly recommend Amerifreight to anyone needing to ship their cars and especially so for military members in the midst of PCS moves. If I had to I would chose Amerifreight again and I most heartily commend Graham for his expertise and customer care.