Nick review for AmeriFreight

Review Description

Graham with Amerifreight did a great job of finding a carrier that would transport the car in a short time frame. The pickup and delivery window I provided was limited so it was nice to see that he could accommodate. The carrier service was disappointing. Originally, they scheduled to pick up the car at 6:00 PM on a Thursday. On Thursday night, they reschedule for Friday night. Friday afternoon, I learn that they will arrive at midnight. At midnight, I learn that they will arrive at 2:30 AM. They pick up the car but check a box saying that it was too dark to determine pre existing damages. At the time I do not realize this, mainly because it is 3:00 AM. The car is delivered a day late which is not unreasonable considering the logistics of the move but the frustrating part is that I was not informed until late in the day of the scheduled delivery. The car arrives damaged on the underside of the front bumper which they claim is due to the car having a low profile. Yes, the profile is somewhat low but it is not "lowered" by any aftermarket parts. This could have been avoided by using more pieces of 2 x 4 on the ramps. Once again, on the bill of lading they marked that the car was low profile so obviously this damage was not going to be covered.