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Earth Auto Shippers - Review
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Submitted by
James Farrell
from
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Subject
: One Happy Teenager
Earth Auto Shippers is tops in the business. After working with two other brokers unsuccessfully and having problems getting the vehicle picked because of the location I chose Earth Auto Shippers. My vehicle was between two major cities and the two transport brokers that I worked with prior were unsuccessful in picking it up. This is after waiting over 30days and hearing their promises that they would pick it up within 5-7 days. The two transport brokers that I selected were dependable and I thought I could trust them – they did have good customer service but they did not come through.
Earth auto Shippers require payment upfront and handle everything. Their customer communications was fantastic. Daily updates-email voicemails were spot on. Brandon was excellent! Brandon provided the best customer service I ever had. The vehicle that was being shipped was for my 16 year old son and I was trying to get the vehicle shipped before school started. The entire month of August was wasted working with other shippers – a complete waste of time.
Once I signed with Earth Auto Shippers, in 24hrs Brandon had my vehicle picked up getting routed to LA in order to get more visibility and make it easier for pick up for the segment from LA to Texas. This was out of the box thinking and a real understanding of the situation and a customers needs. My vehicle was immediately picked up and was delivered to Texas about 10 hours early.
Again communication is key- I heard from Brandon and the last mile delivery company that coordinated final delivery. They were all over this shipment and I was very pleased that they came through. My son was thrilled. I plan to use Earth Auto Shippers again as I just purchased a vehicle in Chicago for my wife. (more)
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Sent : 11/03/23 ,06:10:08 AM
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Submitted by
Robert R.
from
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Subject
: Great service! I highly recommend Earth!
I had my 2012 Audi shipped from Plano Texas to Sacramento California. I called several and asked for quotes. None of them gave me a good feeling. When I talked to Earth, they made me feel confident that they were going to work with me. I didnot have a home yet in Sacramento and needed to receive the car at my work and only on days when I was in town. They worked details so that it would arrive as planned on a day when I could be at work to receive it. The car arrived on time, safely and at a low, competitive price. The communication was great at both ends. They had my wife mobile and arranged with her to pickup in Plano. They had my mobile in Sacramento and called to arrange delivery. They called the right person and kept the right person informed the whole way. Great service! I highly recommend Earth!
(more)
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Sent : 02/21/23 ,11:20:52 AM
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Submitted by
Keith R
from
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Subject
: Do not use this company
They screwed me on a transport from Plano to the Houston area. I was promised my car on Saturday. It did not come, no one contacted me all weekend. On Monday, I was told basically that I would get the car when I get it, tough luck, maybe Monday between 6 and 8. 8 rolls around, driver calls and says he will arrive in an hour. An hour later, driver says his trailer is broken and if I want the car I have to drive 50 miles to pick it up. I did that. The trailer is a flat bed, rusted out piece of junk being pulled behind a pick up truck. Car is covered in bug guts and road grime. Next day, Jake at ATS tells me tough luck, sometimes the trailers break down and offers me a discount if I refer someone in my family to him. No thanks, I do not think I will refer my Mom to be treated like this. Jake then offers $25 discount that I never received. All told, these guys suck and do not stand behind their deal. (more)
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Sent : 07/08/22 ,06:20:34 AM
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Submitted by
Archie Williams
from
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Subject
: Easy Auto Ship
Just wanted to express how satisfied we were with the transportation of our vehicle by Easy Auto Ship. The process was easy and completed in a timely manner.
We would not hesitate to use their services again in the future. (more)
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Sent : 12/29/20 ,14:54:11 AM
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Submitted by
Sandra
from
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Subject
: Recommendation
Earth Auto (Rebecca) did a great job of having my vehicle picked up and delivered on time. I have no complaints and could recommend Earth Auto without reservations. (more)
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Sent : 11/01/12 ,16:17:15 AM
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Submitted by
from
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Subject
: excellent service
I recently shipped a classic car from West Virginia to Houston TX. with Earth Auto shippers. The broker that assisted me was Danielle Cox. From the outset she was very knowledgeable, efficient and on the ball. The quote I received was in line with most of the other carriers maybe a little more than some of the discount shippers. I decided to go with Earth because she indicated they have a personal relationship with the carriers they use! It was a little bit of challenge to get a carrier to make there way to WV but Daniele was able to orchestrate the process and get my car to Houston hassle free. The shippers they used were AWESOME....I think the companies name was Cowboy Transport (works for the Texan in me!) Anyway Wes from Cowboy was awesome kept me posted frequently and arrived within 10 minutes of the time he indicated! Which was also a day early
I would recommend them anytime! This process was totally stress free!!! Thanks for a job well done!
(more)
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Sent : 10/24/12 ,00:18:08 AM
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Submitted by
Charles Von Schmidt
from
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Subject
: Excellent Service
WE had a custom Porsche GT2 that needed to be picked up From GMG in California and transported tot he track in Texas and our supports could not make it in time. The dealer reccomended Earth Shippers and while I was hesitant the recomendation was so strong we accepted.
From that moment on we re in constant contact with Earth Shippers and they took care of every detail, they even made sure that the special needs of this lowered car were met. The car made it on time, not a scratch on the entire underside or the splitters. Hands down the best option after self transport by our staff.
Charles Von Schmidt
American Porsche (more)
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Sent : 09/26/12 ,17:42:46 AM
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Submitted by
Robert Goolsby
from
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Subject
: Fantastic Customer Service
I was very frustraded after my local FORD Dealership told me they wouldn't be able to obtain the 2013 Mustang BOSS Leguna Seca that I had been waiting on for almost 6 months after thry ordered it. I was able to locate one on EBay exactly as I wanted, but was concerned about the cost of delivery. Alan at Covert FORD recommended you as the "Best in the business" and he was not wrong. Your rates were reasonable and you were able to have a carrier actually waiting to pick my car up literally before the paperwork was completed. Thank you.
(more)
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Sent : 09/19/12 ,09:52:59 AM
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Submitted by
Andrew
from
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Subject
: Car Transport
Very prompt, courteous and honest service. Had been recommended to my by a friend. Kept me informed every step of the way. A third party shipper was going to delay the final leg of the trip by a week and I ended up driving a few hours to collect the car (I didn't mind). Rebecca offered me a partial refund at her expense for the inconvenience. Would use again in a heartbeat. (more)
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Sent : 09/06/12 ,19:19:29 AM
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Submitted by
Stephen Greene
from
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Subject
: Earth Auto Shippers
Worked with Brandon and the customer service was excellent. He called me every day to update on progress. The cost was a bit higher than other quotes, but the service was worth it. The car was picked up a bit late, but Brandon was all over the carrier to make sure delay was minimized. Overall, very satisfied and would strongly recommend. (more)
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Sent : 08/26/12 ,11:32:37 AM
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Submitted by
BRIAN
from
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Subject
: WOW!!
I HAVE BEEN DEALING WITH TRANSPORTERS FOR OVER 28 YRS AND I HAVE NEVER HAD A BETTER EXPERIENCE THAN WE DID WITH EARTH AUTO SHIPPERS. YOU WILL PAY FOR THEIR SERVICE HOWEVER IT IS WELL WORTH IT IF YOU NEED THE VEHICLE! GREAT SERVICE AND KEPT ME UP TO DATE THE ENTIRE TIME! WE WILL USE EARTH AUTO SHIPPERS FOR ALL OUR SHIPPING NEEDS! (more)
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Sent : 08/18/12 ,10:59:14 AM
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Submitted by
Albert Falkenstein Sr
from
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Subject
: ML63 sipped from OH,US to Germany
After deciding to ship my Mercedes ML63 to Germany I checked with Contemporary Motor Car, the company I purchased the ML63 from, to see if they knew of any company that could have this accomplished for me. They knew of a company that could handle this task for me and they recommended Earth Auto Shippers in Texas.
When I called them I got in contact with a Rebecca Wilson. From that day on everything went very smooth. Rebecca was very helpful in any situation that arose. For approximately 2 months I had several telephone calls with her. She was always very polite and courteous and handled the transaction from the pickup of the ML63 all the way to Germany in a very professional manner.
I would strongly recommend Earth Auto Shippers to anyone who wants to have things done correctly from beginning to end in shipping their vehicles to any location in the world. Again, thank you Rebecca Wilson.
Albert Falkenstein Sr.
(more)
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Sent : 08/15/12 ,11:13:16 AM
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Submitted by
Tim
from
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Subject
: Review
Brandon was a pleasure to work with. He was very through and friendly and made everything very easy. I would definitely recommend Brandon and earth auto shippers to anyone. (more)
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Sent : 08/10/12 ,19:15:07 AM
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Submitted by
Michael
from
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Subject
: Great Auto Shipping Company
My experience with Earth Auto shippers went well from beginning to end. I was quoted a price which was fair. I scheduled with the company and my vehicle was delivered on time and most importantly arrived without any damages what so ever. I would recommend Earth Auto Shippers to the individual who would like to have there vehicle(s) ship to them in a professional manner.
I arranged my shipment with a person that was very professional and responsive. Thank You Again! Earth Auto Shippers.
Rebecca Wilson
Direct: 214.483.9039 (more)
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Sent : 08/09/12 ,16:07:33 AM
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Submitted by
Laura Vargas
from
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Subject
: Earth's Auto Shippers
Hennessey Performance is a high-end performance company that installs superchargers and turbos for customers all over the world. Most of the cars we work on have not even been seen by the owner until the vehicle is ready to be transported to them. This is why we count on the BEST for delivery: Earth Auto Shippers. Our representative, Danielle Cox, has excellent communication skills. We can count on her to give us a fast delivery, honesty, great service, and fair prices. Whether delivery is to the neighboring state, or across the country, I have always been able to count on her. We have been shipping with Danielle at Earth Auto Shippers for many years. I have found Earth to be a great team to work with. There's is no doubt I would recommend Earth to anyone that needs a fantastic transportation company to work with! (more)
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Sent : 08/09/12 ,14:27:42 AM
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Submitted by
Kris Gaerlan GM
from
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Subject
: You can count on Danielle
I have been using Danielle w/ Earth for years now. Great communication, customer service, and fair priced. BEWARE OF CUT RATE BROKERS THEY ARE A DIME A DOZEN. Trust Earth. For your $50 in savings at another broker you will get 0 service, 0 accountability, and usually 0 insurance. (more)
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Sent : 08/06/12 ,17:01:10 AM
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Submitted by
Anthony Clumeck
from
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Subject
: All Around The Best
Rebecca Wilson is my point of contact and I refer all my clients to her as well as this is how I move all my cars from dealer to dealer. She is honest, Witty, and she fights for your best interest. If I can avoid it, I wouldn't use anyone else. (more)
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Sent : 07/30/12 ,17:35:17 AM
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Submitted by
Duncan
from
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Subject
: Brandon is the man!!
I work in sales for a Volkswagen dealership in New Jersey. After strange customer service from another shipping company, I was put in contact with Brandon at Earth Auto Shippers. It was always easy to get ahold of Brandon and he was clear and concise about the way the entire process worked. He always followed up and made sure that myself and our mutual customer was happy. I have enough to worry about on my end, and it was nice to have someone involve himself so much with the process. Thanks Brandon I will refer everyone to you!
(more)
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Sent : 07/16/12 ,16:18:32 AM
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Submitted by
Barry isaacson
from
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Subject
: No integrity
Awful company to deal with.. Started with schedule that changed daily and ended up canceling after completely being lied to.. They refunded 1200 out of my 1450 charged and said the $250 was a dry run fee. What complete bs from a bunch of thieves,,,,, (more)
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Sent : 03/24/12 ,20:20:06 AM
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Submitted by
Bad Earth Auto Shippers
from
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Subject
: Late Delivery not even at my place, damaged car, terrible customer service
Earth Auto Shippers rep did not coordinate with third party auto mover: third party auto mover delayed shipment by 1 week b/c of lack of communication between Earth Auto Shippers rep and them. I had to drive 2+ hours to the third party's facility to timely pickup my car. Third party hired by Earth Auto Shippers was not qualified: my car's parking brake malfunctioned upon delivery, the driver's facility was a complete mess (mud everywhere, no asphalt/pavement, driver full of dog hair). I made mistake of authorizing up to $X for shipping, and the Earth Auto Shippers rep charged my card for that amount despite me not being able to get them to nail down a price. Earth Auto Shippers rep was active in discussing options with me initially, and once I signed agreement the rep would not return my calls when I needed help. When I discussed these issues with Earth Auto Shippers rep and requested partial credit, Earth Auto Shippers rep kept saying he was helping me out and thought I was making this all up. Next time, I'll hire another company to ship. (more)
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Sent : 01/13/12 ,23:02:47 AM
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