JMT Transport - Review

Do not ever let them transport one of your vehicles. The driver fell asleep at the wheel and nearly totalled my truck. I had to drive all the way from VA to TN (10 hours) to pick up my truck. On top of that they refused to refund the $850 that I paid to ship my truck, even though they never actually delivered it. Throughout the process, they probably promised me 15 different times that they would look into it and call me back. Guess how many times I received a phone call or email from them? You got it, zero. Luckily they just went bankrupt, so at least that makes me feel a little better. If they come back under a different name, STAY AWAY. Their customer service is horrible, and they have zero care in the world about what happens to you or your vehicle.  (more)

Do not ever let them transport one of your vehicles. The driver fell asleep at the wheel and nearly totalled my truck. I had to drive all the way from VA to TN (10 hours) to pick up my truck. On top of that they refused to refund the $850 that I paid to ship my truck, even though they never actually delivered it. Throughout the process, they probably promised me 15 different times that they would look into it and call me back. Guess how many times I received a phone call or email from them? You got it, zero.Luckily they just went bankrupt, so at least that makes me feel a little better. If they come back under a different name, STAY AWAY. Their customer service is horrible, and they have zero care in the world about what happens to you or your vehicle.  (more)

My 18 year old daughter needed her car shipped to North Carolina. She is married with a 9 month old baby. It has been over 60 days and car has not been delivered. They have no transportation. Car is full of baby clothes, baby bed, kitchen dishes, etc. Please choose another service.  (more)

I shipped my Vehicle from Charlotte, NC to Castle Rock CO. Initially, everything was good and they delivered my vehicle in 1 week. However after few hours my father in law noticed there was huge DENT on Roof of my vehicle. I tried calling the Trucker and he never responded to calls. I filed a Claim against his insurance company and they completely denied the claim saying that it is not their fault. If you want to ship your car, use some other company, otherwise you will End of paying twice to repair your car. Beware of this Trucker:- "Jake M Terry" Worst people and worst company ever!!! Thanks, Dhavan Singh  (more)

Had army orders to move with tight time frame from CA to TN. We made special arrangements and drove to Nevada for easier pick up for the driver (3 hours for us one way). Driver never showed/never called to cancel or apologize. After leaving multiple messages and waisting a whole day waiting in Nevada, we had to drive back to CA, get the rest of our stuff and drive the car ourselves. Unacceptable.  (more)

Martin was the driver for JMT. Picked up car as promised following contacting pick-up contact. Martin's navigation system took him 7 miles NE of my location but address was precisely the same, go figure! Martin kept in contact the whole time and was very enjoyable to job with. It was after dark when delivered so couldn't see invoice very fine but when I got back in house and looked at receipt there is no acknowledgement of the balance collected in cash of $550, which was the balance owed in addition to the deposit ($155) to broker All Aboard Auto Transport (NY). Of course I have the acceptance of the withdrawal from the bank but wish the amount was written on my copy of the invoice for peace of mind.  (more)