Auto Shipping Network - Review

I have used Auto shipping group for many transports in the past, and worked with Lance. Recently I needed their assistance transportong a car from Az To NC and when I called I learned that Lance no longer worked there.I spoke to Kimberly Gade, who was a pleasure to work with. I expressed my needs and within a few minutes she had a plan set up for me. She was on top of everything from making the appointment, keeping me up to date on pickup and followed through til delivery. It was an absolute pleasure to work with her.  (more)

I had my car shipped from Arizone to Rhode Island for what i found as a relly good price, i saved money and got my car to Rhode Island safe! I sure was happy that half of my issues were cleared just from the simple fact of saving money, Not to mention the guy that heped me out the whole time knew what he was talking about. This place was quick and east, and that is what i like. Quick and easy, Thanks Juan, i appreciate how you guys took care of me all the way.  (more)

This company is pretty good. Mr Steve is very professional and courteous. My car was picked up and arrived in the same great condition it was in. If I ever need my car shipped again in the future I would not mind using Hyperdel again.  (more)

I made a reservation with this company to have my car shipped to Boston on 2/2/11 for pick up between 2/4 and 2/5 ONLY, since I was taking a flight to Boston that Sunday. I asked the representative I spoke to (Denise) indicate this on the contract because that would be the only time I could do it, since I was leaving on Sunday to Boston. She guaranteed me that yes it would not be a problem and that they would call me no later than that Friday 2/4/11 in the morning to confirm time of pick up. Friday came around and no call regarding my pick reservation. I contacted Denise and left several message on Friday 2/4/1; it was not until 10 minutes before 5pm someone call me telling me that they did not find a driver and would not be able to get my car picked up until Monday because they were closed on the weekend. However, again they guaranteed me they would call me first thing Monday morning with pick information for my car to be picked up that Monday. So had to scram and called friends to see who may be able to help and look after my car and be there for the pick up as I would be in Boston by then (inconvenience). Well Monday came around and no calls I called again several times and left messages and nothing. By 3pm I had not heard from anyone, so I decided just to make other arrangements since this company had showed to be unprofessional and irresponsible with the handling and follow through of my reservation. I Called around 3:30pm on 2/7/11 and left a message to cancel my reservation. I then got an email at 3:55 saying that they had found a driver for Tuesday 2/8/11. So, I email them back and told them to just cancel and that I had left a message regarding this already earlier and to please refund my money. They send me an email saying ok, to complete cancelation form and they would credit me. I never once got an apology for all the inconvenience, stress and hardship they cause me. Then when it came time for them to process my credit they took forever and once they did they said they would not give me my money back that they can give me accredit for future shipping services with them that would expire in one year. I of course told them no, they breach contract and cause me great inconvenience and I was entitle to my money back. They said no, so then I went through the bank to try and get my money back and they even refuse with them. It was a total of like 5 months of going back and forth with them trying to have them credit my bank account for the $195 deposit they took. This company was rude, unprofessional, and irresponsible and did not care that they were taking my money for proving absolutely NO SERVICE and they had breach contract.  (more)

Agent Sam lied and told me my car would ship on agreed upon date. Day came and went with no pick up. The Dispatcher lied for days until I gave up and went with another company. Getting a refund for the $195 listing fee was impossible. They will only handle customer service via e-mail. I had to dispute the charge with my credit card company to get my money back. Do not use this company. You will regret sending them your money.  (more)

1.My car was picked up late by 5 days. 2. I had requested ASN to give pick up date & time atleast 24 hrs in advance but informed just 4 hrs in advance. 3. I was dealing with Walter who was very prompt till I book my car shipping but later I sent atlease 3 emails & made 4 calls but he did not respond. 4. Despatch dept is pathetic, they do not respond to calls or voice mails. 5. ASN charges are heavy, I thought they may be offering good service but its pathetic. 6. Due to there bad sevice I recommanded my 2 friends not to go to ASN. 7. It is unfortunate that there are such bad companies in USA.  (more)

I was very much pleased with the attention I received from them throughout the entire process. They worked hard for me to meet the price, and also maintained good timings during my car pickup and delivery; I was very pleased with the service and would definitely use this company again for the future need.  (more)

I had 2 cars shipped from this company, they did as promised, got in there within the days they said they would. this was much appreciated. I also  (more)

driver was nice person, he was driving well . I would recommend this company to ANYBODY! I would use them once more. Thank You!  (more)