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Montway Auto Transport - Review
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Submitted by
Bogdan
from
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Subject
: The car was shipped really quick, without any issues to the car.
The car was shipped really quick, without any issues to the car. The shipment was actually way faster than the estimated 5 to 7 days, but in the end we managed to solve everything. I would just wish we would have some consistency. The past shipment from GA to UT took almost 3 weeks, this one took 3 days. (more)
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Sent : 08/24/24 ,06:05:32 AM
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Submitted by
Terry
from
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Subject
: I would highly recommend using their services
I would highly recommend using their services. We transported our Land Rover from San Francisco to Miami. The scheduling, pickup and delivery were seamless. Pricing is very fair and transparent. Givi our driver was fantastic. He regularly communicated updates about the pick up window and handled delivery to a third party in Miami without a problem. (more)
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Sent : 05/17/24 ,09:55:15 AM
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Submitted by
Viviana
from
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Subject
: FANTASTIC!
I cannot recommend Montway Auto Transport enough! From the moment I contacted them to the safe delivery of my THREE vehicles, the entire experience was exceptional. Their team was professional, punctual, and incredibly attentive to every detail. My car arrived in perfect condition, and the whole process was a breeze. If you are in need of car transport, look no further - this service exceeded all my expectations. I will definitely be using them again in the future. Thank you for the outstanding service! (more)
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Sent : 11/03/23 ,05:07:20 AM
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Submitted by
Dave H
from
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Subject
: the communication between Montway Auto Transport and myself was great.
We shipped two vintage cars, one Porsche 911 and the other a VW bus, both in very good condition. We opted for the enclosed truck and was very happy with the outcome. Both cars were handled with care and the transport drivers were top notch. They clearly were very experienced in handling vintage cars and made me feel very comfortable shipping them from California to Washington State. Also, the communication between Montway Auto Transport and myself was great. I never once felt I needed to contact them during the entire process. (more)
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Sent : 09/06/23 ,06:25:32 AM
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Submitted by
Tara M.
from
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Subject
: good of service
Montway meant seamless, professional handling of our daughter Mini from NorCal to Nashville! Delivery was slated at the height of a winter storm and airlines were cancelling left and right, as getting one of us to the delivery site was quite a challenge. Montway remained always responsive, with actual listening and thinking human beings who effortlessly added, then erased multiple point people at the delivery end. Ultimately her car was delivered within the estimated footprint, to our door, without a scratch! Oh, and at the drop-off end, they made sure we were cared for at an auto storage business near SFO, so we were able to leave it when we were ready and take a short Uber to timely make our planes! Fantastic team, great service, fair value. (more)
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Sent : 02/21/23 ,07:28:48 AM
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Submitted by
Ian
from
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Subject
: Great Serice, Excellent Communication
Montway helped us ship our car from San Diego to Portland, OR. They are a broker, not the actual shipping company. But the team they used had excellent communication skills, and delivered the car a day earlier than expected to beat an ice storm. Would definitely use again.
(more)
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Sent : 01/12/23 ,12:14:30 AM
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Submitted by
Michelle Y.
from
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Subject
: Best Quality.
I read some horror stories of companies charging more when they drop your car off etc etc
When you are moving you want to save as much as you can without surprise costs.
Montway gave us a quote and thats what we paid. No hidden fees. Good communication. Which ever company was the one transporting my car 2500 miles, they came on the first day of the quotes time frame, and dropped it off day two of the quotes time frame.
Door to door Depends on where you live, they got my far from my house but the new place was a new community which was not able to have huge trucks roaming around, my sister in law went less then a mile to pick up the car. (more)
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Sent : 12/12/22 ,07:12:22 AM
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Submitted by
Diksha S
from
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Subject
: Good Experience and customer service
I booked my car shipment with Montway from Elgin, IL to Richardson, TX. It was dispatched by Hailo express. Overall it was a good experience. I gave 4 stars because when my car was picked up, they did not give us to sign the bill of lading; the car was picked up, but until next day we did not have any communication neither with the trucker nor did Montway know what the status of the shipment was. I called Montway the next day my car was picked up. They reached out to the driver and told me the delivery date. It was picked up at the right time, arrived a couple of hours late, but in the same condition as it was picked up.
Communication could get better. Apart from that, the service was great.
Would definitely recommend. (more)
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Sent : 10/11/22 ,11:01:58 AM
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Submitted by
Julie B
from
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Subject
: The Driver Was Professio
The driver was professional, patiently addressed my questions, and consistent communication during vehicle transport from Maryland to Arizona. Have recommended to family/friends, and will have Montway transport for my vehicle with the next out-of-state move. (more)
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Sent : 04/06/22 ,06:30:02 AM
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Submitted by
Shrabbit A
from
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Subject
: Excellent Job AND THANK YOU SO MUCH!
If I could, I want to give 4.5 stars. The only thing I am not happy with is that they almost miss my deadline. I called everyday to check if my pick up schedule is available or not until one day before my deadline. I requested to talk to manager. They sent me a confirmation email that manager will call me within 24hours. The next day morning, I got email, text messages and a call confirmed the pick up schedule from a manager named Logan, very nice guy. The transportation of my car is very smooth, the driver from GM Transportation is very good and professional. My car safely delivered as scheduled.
(more)
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Sent : 11/09/21 ,05:09:38 AM
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Submitted by
jack
from
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Subject
: Top class auto mover
Montway is the best company when it comes to auto transport. I have used more than 10 companies before. Our company does regular car transport so we seek out car transport companies regularly. Montway auto transport is the best transport company we have use. (more)
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Sent : 08/30/21 ,05:41:56 AM
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Submitted by
David
from
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Subject
: I will recommend montway to all my friends and family
No improvement needed the sales rep the driver the local towing company all did an amazing job. I will recommend montway to all my friends and family even those reading this I highly recommend you follow thru using this company. Thanks to Rustam Jozeph and vitali great people great service (more)
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Sent : 02/10/20 ,04:07:22 AM
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Submitted by
Katie
from
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Subject
: entire experience went flawlessly
I was nervous booking car transport for our new car, but the entire experience went flawlessly. The communication and pickup from the driver was right on time and delivery was 2 days earlier than expected. My new car came without a scratch. I would recommend Montway. (more)
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Sent : 02/10/20 ,03:20:25 AM
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Submitted by
David
from
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Subject
: great people, great service
No improvement needed the sales rep the driver the local towing company all did an amazing job. I will recommend montway to all my friends and family even those reading this I highly recommend you follow thru using this company. Thanks to Rustam Jozeph and vitali great people great service (more)
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Sent : 02/10/20 ,03:01:16 AM
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Submitted by
Elaine
from
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Subject
: great customer service
Montway gave me a quote and HONORED IT. Unlike several other shippers that quickly bait and switched us after providing "great deals".
Customer service was excellent and available 24x7. My truck was picked up and delivered in the promised timeframe with absolutely no issues whatsoever. Montway did an excellent job! (more)
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Sent : 02/10/20 ,02:53:12 AM
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Submitted by
Laura
from
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Subject
: great job
Montway did a great job shipping my car for a jobb trans across country. They were fast in their responses and accommodating for my requests on timing a pickup at my need residence. The driver was friendly and very helpful. Highly recommended! (more)
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Sent : 02/10/20 ,02:44:40 AM
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Submitted by
Anurag
from
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Subject
: positive experience
I shipped my car with them over long distance. Great customer service and reliable shipping service. The driver shipping my car was in contact with me all the way and updated my with all the information I needed to be relaxed about the move. I will recommend them for your future auto-transport needs. (more)
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Sent : 02/10/20 ,02:43:17 AM
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Submitted by
Mike
from
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Subject
: will recommend to everyone
I needed to ship my daughters car on a short timeline, and Montway was extremely helpful in providing answers to my questions as well as getting me the best price possible. I would recommend them to anyone who needs to ship a vehicle. (more)
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Sent : 02/10/20 ,01:36:58 AM
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Submitted by
Lee Ann
from
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Subject
: service was great
Everything was easy peasy. The communication was great and the pick up and delivery went without a hitch. This was a cross country haul and my vehicle and belongings arrived safely and as promised. I recommend this company to anyone. (more)
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Sent : 02/10/20 ,01:24:43 AM
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Submitted by
Andy
from
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Subject
: Great to Work With
I had an issue with the vehicle that was transported through Montway Auto, Reivew: http://www.transportrankings.com/Montway-Auto-Carriers-16664.htm
Since then Montway has resolved the issue. A Great Job! (more)
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Sent : 02/16/16 ,20:47:26 AM
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Submitted by
Dan
from
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Subject
: middling customer service
I booked transport of my car through Montway and on this occasion, they functioned as a broker, handing off the actual shipment to another transporter.
The way this works, the broker get a cut for the transaction and my primary grouse is that they handed of the transaction to a shoddy operation without even a BBB accreditation.
The transporter was very hard to deal with and completely ignored my requests around timing the delivery of the vehicle. It took several stressful phone calls which were ultimately ignored.
All this time Montway redirected me to deal with the transporter who in turn pushed me off to the driver (who was the least responsible for the whole fiasco).
The vehicle was delivered dirty with some scratches
(more)
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Sent : 02/26/13 ,17:00:47 AM
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Submitted by
Ken
from
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Subject
: Great Price, On-time Delivery
This was the first time that I every transported a large item like a car. After searching the internet and receiving several quotes for transporting my recently purchased vehicle half way across the country, I selected Montway Transport. Their cost was among the lowest of the all the quotes I received and their reputation in the industry seemed quite high. I couldn't be more pleased with my choice. The entire process has been a complete pleasure. The estimated pickup and delivery dates were spot on. Throughout the whole process I received constant email status reports and was given contact numbers to call the carrier with any questions. Although the transport trunk couldn't make it directly to my home due to narrow roads and low hanging utility lines, we met in a nearby parking lot and completed the delivery. Thank you Montway! (more)
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Sent : 10/08/12 ,22:59:31 AM
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Submitted by
Vernon E Koenig
from
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Subject
: They won't refund my deposit
I just wanted to let you know of a problem with Montway Auto transport.
I contracted with them to move a truck for my son, from Albuquerque NM to
Shaw Air Force base in SC. They sent me a note saying it would be picked up
on 02-22-2012 (thus no return of deposit) However they called and said the
driver canceled the pick up on 02-21-2012. They then told me it could be
another 5 to 7 days before it got picked up! I told them to cancel the
order and contacted another company and had it picked up the next day. Now
they won't refund my deposit. The truck was ready to be picked up on the
date we agreed on! (more)
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Sent : 02/27/12 ,02:09:58 AM
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Submitted by
Will
from
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Subject
: WORTHLESS
Company has no intentions of following through with what they say.
Never called back...
Never Picked up...
Never delivered...
Reviews on their site are fake.
IF YOU NEED YOUR CAR WITHIN THE NEXT MONTH OR TWO...HIRE SOMEONE ELSE. (more)
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Sent : 01/16/12 ,18:24:01 AM
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Submitted by
from
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Subject
: car recieved damaged
the driver damaged the back bumper of my car by packing them in too tight on the top level. manager would not return calls, had to go directly to their insurance company (zurich) which has been jerking me around for 3+ weeks now also. very bad service do not use!!!1 (more)
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Sent : 07/23/10 ,03:51:42 AM
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Submitted by
Tim Roggers
from
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Subject
: Service was good
Service was good. When I booked this carrier on the first day I called for shipment. Vehicle was picked up as scheduled. Had some difficulties in contacting carrier, but Montway got me the information I needed. Overall I would recommend Mont way Auto for future auto transport needs. (more)
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Sent : 07/02/10 ,12:22:00 AM
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Submitted by
Mando Alvarado
from
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Subject
: PT CRUISER TRANSPORT - CA to IA
Got the job done! Problem Free transaction! Excellent Communication! Would Reccommend! (more)
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Sent : 03/12/10 ,18:43:48 AM
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Submitted by
lisa
from
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Subject
: Will not look for anyony else
Excellent job! Every time! Picks up and delivers on time, or ahead of schedule. Always well-mannered to any special care units. We shipped over 200 cars collectively, and will continue to do so! (more)
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Sent : 10/15/09 ,13:14:19 AM
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Submitted by
Max
from
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Subject
: Montway Auto Carriers
Great job! Every time!Picks up and delivers on time, or in front of schedule. Always courteous to any special care units. We shipped over 200 cars jointly, and will continue to do so! (more)
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Sent : 10/14/09 ,17:18:24 AM
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