AA-Automovers.Com - Review

Do Not Use This Company. They lied about the dates they could move the car, had an incredibly vague, poor contract, and even when the company they contracted with to move my car admitted they absolutely could not move the car in the contracted time limit they were still trying to charge me a fee. Best to avoid these guys!!!!!  (more)

Please do not use this company. The majority of auto transport companies are terrible. AA Automovers, however, takes the cake. I had originally booked a pickup with Castle Auto 2 months in advance. When they didn't show up or respond to phone calls, I was desperate. AA Automovers offered me immediate pickup and 7-10 days shipping for a large sum of money ($1600). Since I needed the vehicle picked up right away and delivered quickly I decided to go with this company. Brian O'Neal sounded confident that I would receive my vehicle in about 1 week and that he had ordered both expedited shipping and delivery with DAS auto transport. My vehicle was picked up promptly that day. One week later, I called DAS to see when I could expect my vehicle delivered. I was informed that my car was still sitting in a parking lot in DC. Brian O'Neal had ordered standard shipping (14-16 days) with DAS. DAS said my vehicle would arrive next week (although I still don't have my car). I paid too much money for standard shipping and fell that I am owed a refund since my contract is for a 7-10 day delivery not 2 weeks+. Trying to get ahold of customer service at AA Automovers was a nightmare. They either didn't answer, hung up on me, put me on permanent hold, or said they would call right back and never did. Brian O'Neal admitted to me that he had made a mistake but said nothing could be done at this point in terms of a refund. AA Automovers will no longer answer any of my calls. Hopefully I will eventually receive my vehicle. Do yourself a favor and go with a more reputable company. I would never recommend this company to friends or family. They are liars, cheats, swindlers and just want your money. They don't give a shit about the customer. I doubt this company lasts much longer the way they alienate their customers and don't deliver on their promises.  (more)

DON'T USE they do not deliver. terrible service gave a quote, then raised the quote wouldn't answer the phone horrible!!!!  (more)

This was the first time I have shipped a car and it was a great experience. After hearing from many companies, I decided to go here because of the great customer service and honest people. I would choose AA AUTO MOVERS over and over again for my car shipping needs.  (more)

This company made a contract with me on 3/31/10 to ship my car between the dates of 4/19-4/23. i had been calling and emailing people that whole week to check the status of when my car was going to be picked up. Never once did i get a call or an email back! then on 4/23 i called them to find out when my car would leave. No one knew when it was going to leave no one offered and apology and now the date surpassed the contract. on 4/26 i still had yet to hear from anyone so i contacted them again. Still No one knew what was going on. still no apology. now its the last minute and i have to pay more money to get my car shipped with another carrier because it's last minute. I put the order in a month before. Never did anyone offer to upgrade my package to get my car shipped promptly or did anyone contact me to offer even an apology. I have had horrible service with this company. they are not honest in letting you know up front terms and conditions. had i known it would come down to this i would have never even called them. I even asked them on 4/23 if i could pick my car up in another city. still nothing and still my car sits here in front of me. DON'T do business with this company.  (more)

This was my first time ever transporting one of our vehicles crossways country, and I have to say AA Auto Movers made the knowledge a good one. I deff would recommend this company to anyone looking to move there vehicle from state to state!  (more)