Red Carpet Auto Transport, Inc. - Review

Was contacted by Rick of RMD and he provided links with very nice ratings and lofty promises with a below market rate to move my vehicle. I told him I was still looking around after a while. He contacted me back and said they have a carrier in Tampa Florida right now and can pick our vehicle up as early as tonight with that I agreed to go forward with using this carrier. no surprise looking back there was no carrier and after one weeks time I put two and two together and realized Rick was just hoping to get my business knowing his next job was upsell. Sure enough. Hey I have a duplicate bid for your car and the carrier that is available now expects the additional $300 to move the vehicle and he can do it right now , you just need to update your contract for a $300 price increase. At this point, I told him I was gonna have an alternative plan and then he started pulling out contract limitations. I told him correctly that in section 9 I was not obligated to him if he could not find a carrier within the allotted time for the allotted money agreed or if I canceled the service before he found a carrier each time he tried to hustle me. I have no idea how his ratings could be so high as I assume this is all part of the hustle.  (more)

ryan corbin was great in setting up vehicle transportation by arranging the driver, carlos from u.s. road inc. both ryan and carlos were very friendly and very professional. the auto shipped from northern california arrived in florida in perfect condition and on time!  (more)

My mother needed her car transported from Ct to Florida. We had been stiffed by another company and hung out to dry. Tonya from Red Carpet Auto Transport was there to help immediately. In less than 24 hours on New Years Eve for that matter, she was able to get the car transported at a fair price within hours. This was an incredible task being most transport companies are off enjoying the Holiday.. I highly recommend Tonya and her company..I am a forever customer going forward..Very courteous, friendly and professional.  (more)

ryan corbin was great in setting up vehicle transportation by arranging the driver, carlos from u.s. road inc. both ryan and carlos were very friendly and very professional. the auto shipped from northern california arrived in florida in perfect condition and on time! thanks, rick and pauline  (more)

It was a pleasure dealing with Sarah. She was great. Purchased a Porsche in NM and shipped to MD. No problems at all! Car actually got here 2 days early.  (more)

My overall experience with Red Carpet was poor. I spoke with 4 different people and got a different answer from each. The original quote was $730, but when I called back it magically jumped to $780 then the next call was $790 and finally it was dispatched at $900 (without my approval). They claimed that they would call me to "approve" the dispatch at a higher price, but that didn't happen. They missed one driver that wanted to transport it (due to their inefficient process) and it was 3 days before another driver could pick it up (and at a higher cost). After my poor experience, I submitted a negative review to TransportReviews.com. Red Carpet Auto then lied to that website claiming I was never a customer to get my review taken down. I had to provide my invoice to TransportReviews.com to get it reinstated.  (more)

I am writing this review about Orbit Auto Transport contracted by Red Carpet. I shipped two vehicles using Orbit Auto. Being active duty Navy, we move around a lot and by far this was the worst experience from start to finish. I video-taped the pick-up and delivery, documenting mileage and conditions of both vehicles. I even had a police officer present at delivery to witness everything. I explicitly explained to Armen (owner or Orbit) not to deliver my cars at night. My cars (2002 Honda Accord and 2003 Cadillac CTS) were delivered at 10pm 18 Aug 2012. My initial inspection of my two vehicles, I discovered that my 2002 Honda was driven 288 miles without my consent of course, my DOD base stickers were scraped off due to my windshield being totally replaced without my knowledge, I discovered that by finding shards of broken glass all over the interior. I also discovered blood stains on my dashboard and cigarette ashes all over both vehicles, we are non-smokers. I also truned over my Honda with a little under a half of tank of gas, it was delivered totally empty with the low fuel light on. Everytime I spoke to Armen he was extremely RUDE, and even hung up the phone at least three occassions on both my wife and I. Armen denied anything of this nature occured and had the nerve to offer 50 dollars as compensation. Both vehicles were covered in wax to mask the obvious damage. The front and rear bumper of the Cadillac was scraped badly and needs to be totally re-painted. I wouldn't recommed Orbit Auto Transport to my worst enemy, they should be banned from the transport business all together. Armen should be locked away in jail for the SHADY business dealings he conducts. I'am seeking a full refund and placing a claim with Orbits insurance agency for damages to my two vehicles. I hope this review will help you choose to stay away from Orbit Auto Transport.  (more)

Tige of RedCarpet auto transport helped me ship my Mustang from Fort Collins, CO to Dallas, TX. He found the carrier within a day and my Mustang reached Dallas safe and good but around 10 hrs late. I had to pick it up at 5 in the morning. It was not a problem, the shipment was quick and the truck driver said he had to go elsewhere after dropping my car off. So I agreed to 5 AM drop off. All went well till then. I was promised a $30 rebate when I write a review. He did not push for a 5 star review. They just wanted me to review the experience in transportreviews.com. I wrote a review and also gave them 5 stars since I was happy with the time they took for finding the carrier and also the car was clean when I got it. It has been 6 months since I submitted a review and have got no rebate card or check from them so far. I have sent several emails and also called a few times but they have not sent me the rebate check. I just wish they were honest and deserved my 5 star rating. Honestly I did not expect them to cheat after having had no problems with the entire shipment process. I would not use them for shipping my car in future.  (more)

Service from the office staff was excellent. After hearing negatives about other car shipping companies, we were so surprised and happy that my son's car arrived days early. The driver was the best! Recommended Red Carpet to a friend.  (more)

The driver was gracious and well-informed about his position. Our dealings with the owners of Southern Idaho Transport were very excellent and they were very accommodating. Our only negative comment is when the driver arrived at the destination and met with my envoy who is my sister, he asked her for a monetary tip. We were not aware of any tip that needed to be passed on to the driver and it was quite awkward and stressful for my sister. Otherwise, I would highly suggest Red Carpet and Southern Idaho Transport.  (more)