Nicki Irvine review for Red Carpet Auto Transport, Inc.

Complete Review details by Nicki Irvine
  • Posted By :   
  • Posted On :   
  • Posted From :   Oklahoma
  • Review Title :   Dishonest and Inefficient
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   4001769
  • Origin :   Arizona
  • Pickup :   Late
  • Destination :   Oklahoma
  • Delivery :   Late
  • Honesty :   Poor
  • Knowlegeable :   Average
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

My overall experience with Red Carpet was poor. I spoke with 4 different people and got a different answer from each. The original quote was $730, but when I called back it magically jumped to $780 then the next call was $790 and finally it was dispatched at $900 (without my approval). They claimed that they would call me to "approve" the dispatch at a higher price, but that didn't happen. They missed one driver that wanted to transport it (due to their inefficient process) and it was 3 days before another driver could pick it up (and at a higher cost). After my poor experience, I submitted a negative review to TransportReviews.com. Red Carpet Auto then lied to that website claiming I was never a customer to get my review taken down. I had to provide my invoice to TransportReviews.com to get it reinstated.

Total Review for Red Carpet Auto Transport, Inc.  : 19      View All