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National Auto Shipping - Review
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Submitted by
Glenn
from
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Subject
: Fast & Reliable
Good communication, fair price, prompt delivery and friendly driver. A+ on their customer service. Will do business with them again. The driver went above and beyond my expectations and really helped me out. (more)
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Sent : 06/28/24 ,09:24:00 AM
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Submitted by
Jim
from
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Subject
: Good Experience
I buy a new car every February and year by year chose National Auto Shipping for its delivery They always give updates in time and it makes me feel safe for my car Good experience (more)
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Sent : 05/18/24 ,05:15:32 AM
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Submitted by
E. B
from
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Subject
: Motorcycle Transport
Everything went exceptionally well, from booking to front door delivery. 9 days total from start to finish. I highly recommend National Auto Shipping company. 2 thumps up. (more)
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Sent : 04/06/22 ,07:43:01 AM
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Submitted by
Philip
from
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Subject
: Good Company!!!
Quick turnaround safe and easy to deal with. Always nice to haul for! Timely response! Always a pleasure to work with! Will be working with the alot more in the future (more)
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Sent : 11/09/21 ,23:51:49 AM
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Submitted by
Philip
from
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Subject
: good company
Quick turnaround safe and easy to deal with. Always nice to haul for! Timely response! Always a pleasure to work with! Will be working with the alot more in the future (more)
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Sent : 10/11/21 ,05:36:33 AM
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Submitted by
john martin
from
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Subject
: dodge delivered
I had my Dodge Charger Hellcat shipped by this company and the driver and his enclosed trailer where great and neat. He loaded up my charger and secured. car did not move from the position it left and no damages. Best auto tranport experience i have had. (more)
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Sent : 07/23/19 ,09:28:00 AM
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Submitted by
Jason
from
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Subject
: Shady
This company needs to be disbanded. They will tell you whatever they think you want to hear to get a deposit from you. Look at their BBB reviews and look at the overwhelming number of complaints filed against them. This should be a huge red flag to anyone wanting to do business with them. (more)
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Sent : 05/24/19 ,02:33:49 AM
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Submitted by
mike carter
from
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Subject
: excelent service!
after reviewing several companies online we have encountered international auto shipping over a year ago we have used them for the last 17 times and they have been great to all of my clients I am a branch manager at a dealership in New York and I will always recommend this company since they have never dropped the ball thank God that they are not a broker no middleman and they get the job done directly thanks again and I will always recommend national auto shipping (more)
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Sent : 06/19/13 ,09:40:09 AM
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Submitted by
Manuel
from
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Subject
: Great Service! No Middle Man!
The service was very great and reliable. There were some issues on the road (tow truck had a flat tire) but the driver communicated with me and kept me informed the entire time. I appreciate the honesty and good work. (more)
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Sent : 01/20/12 ,10:55:57 AM
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Submitted by
mike
from
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Subject
: Late, lies, and Damaged
Lies,The representative on the phone who took my order was full of energy and pep which was nice. However he was also full of something else. The two issues that I have with this portion of the process was this: Estimated time of shipment given during sales pitch was two weeks. This seemed plausible, in reality it was closer to 1 month. They also said they were fully bonded and insured and that no-matter what happened to my car, it would be covered! I specifically asked for clarification on this point because most shippers only cover some minimal amount. Fully covered no matter what was the reply. I have been trying to recover damages to my vehicle for the last 3 months. They will gladly pass you off onto their subcontractors who actually ship you car and they will be of no assistance to you, thanks MON TRANS!- all the while- blaming the other parties. Customer service- great during sign up-poor every where else-seriously how do these guys stay in business- no return calls, no returned emails, they couldn't even get the delivery date right 1 day out. Best part- claims went on leave for 3 weeks- and no manager was available to speak with me. i was also made to wait for over a month for a call from "mike" who never did call I'm currently filing a claim in small claims in a MO court to recoup the estimated 1900 dollars in damages to my car. Late: Two weeks estimate during the sales pitch turned into 30 days. They couldn't even tell me where my car was the day of the drop off, and I had to pick it up at 10 PM in a walmart parking lot. Damaged, My car was returned to me Dirty, Damaged, and with a Dead Battery. Someone- Matson probably left the door cracked keeping the dome light on and allowing a ample coating of filth in my car-as well as grimy handprints. Finally the car had two giant dents on the lower air dam where it had been carelessly run into something. They have provided no assistance in recouping the damages, taking 3 months to p (more)
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Sent : 11/03/10 ,01:40:53 AM
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Submitted by
Zeldie Stuart
from
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Subject
: late on everything
Pick-up 4 1/2 hours late; promised before noon; then by 2; picked up after 4:30 driver had no clue about my car when I called him; Lexus? he asks? we have a mercedes. Driver Miguel barely speaks or comprehends English Delivery promised Monday. no-one every called during entire transport; I had to call regularly. Then promised Tuesday noon; then 4 PM; doesn't show up till midnite and my husband has to drive Miguel back to his car. HORRENDOUS! (more)
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Sent : 05/12/10 ,12:41:51 AM
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Submitted by
lawrence
from
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Subject
: Excellent company will recommend
I used this company to shift my truck from Florida to California, the service was very expert and they delivered my car within 5 - 7 as promissed. I really like working with accountable people and National Auto Shipping has done an excellent job, I would definitely recommend them to anyone! I am very satisfied with there service. (more)
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Sent : 04/19/10 ,19:13:35 AM
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Submitted by
James
from
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Subject
: service was great
I was going to pick up the car from Utah on the 31st but the driver got here on the 29th. So he waited 2 days from me to get to Utah. I didn't have to pay anything extra either. The quote was wonderful. I was very pleased with the service. (more)
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Sent : 12/18/09 ,10:59:36 AM
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