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Motion Express - Review

Transport Rankings Review   For  Motion Express
Submitted by  Edward K   from  :

Subject : excellent team they were so careful by wrapping

German and his team were God sent i cannot say enough good things about them. Their price were the best by far compared to their competitors They were so professional and so helpful that I would not hesitate to hire them again. After that I have recommend this moving company to my family and friends and they were also happy. German made my moving experience the best i ever had With his knowledge explanations and experience. He assured me that he commit to doing my move until the end and that he would honor the price he gave me without any surprise and he did just that. He got to know my needs very well to make the moving experience as easy as possible. He has an excellent team they were so careful by wrapping what needed to be and made things so easy for my family. They disassembled everything and assembled everything, more specific two truck loads of stuff at the new home same day 95 of the boxes were placed in the correct room. All my children and I slept in our own bed same day. This was the best moving experience i ever had. Thank you.  (more)

Sent  : 05/15/22 ,23:08:05 AM
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Submitted by  vic   from  :

Subject : dishonest,incopmpitent

My classic 67, which has 58,000 original miles was damaged during the move, probably under $300, and the employees rummaged through the car and stole all my canned fish. I cant believe the supervisor I talked to about this said too bad, This company not only transported my 67 but also another car of mine during the same trip. This uncaring company really has people who are uncaring and truly do not care for their customers. you would be a fool to move with this mover.  (more)

Sent  : 10/25/14 ,01:21:50 AM
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Submitted by  doug ehrlich   from  :

Subject : How a transport company avoid potential damage claims?

Just overstate the amount of scratches and dings when you pick it up? Showed up to pick up the car and blocked customers in, and kept customers out of dealer's lot. Created hasty situation where the dealers had to rush the loading of the vehicle, and hastily signed off on the bill of lading showing so many dings and scratches as to make it impossible for actual transport damage (if it happened) to be the trucker's responsibility. The customer who saw the extensive scratches and dings on the first write up thought that the car they bought was in horrible condition (in contrast to everything the dealer and pre-purchase inspection company claimed). Created anxiety and frustration with everyone involved throughtout a long journey of the vehicle from NJ to WA where it was loaded onto a boat and brought to Alaska. When it arrived in AK, the cosmetic flaws were not found! Great relief to customers, but the waiting and anxiety over the overstated damage undermined my relationship with a longstanding customer. VERY DISAPPOINTED. COULD NOT RECOMMEND TO ANYONE WHO EXPECTS INTEGRITY FROM START TO FINISH. Even the dealer remembers this truck driver over thousands of other drivers and deliveries over years in business and thinks that what they did was abusive.  (more)

Sent  : 06/22/12 ,12:38:40 AM
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Submitted by  Anivain   from  :

Subject : Cool Service

These kinds of peoples are professional in obeying the customer words that too this transport company was excellent and superb. The transportation was on time, the customer was very cooperative in setting up a right quote so the car gets picked up on time. The driver told me that he would charge extra for stuff that was in the car, and there was a lot of stuff! I was more than happy to pay the 25$. Everything reached the destination in great condition.  (more)

Sent  : 01/27/11 ,02:05:31 AM
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Submitted by  lawrence   from  :

Subject : Great Transporters

I dont know what others say but my knowledge was terrific, I had a big lifted Toyota Truck, Other companies tried 3 times could not do it, Motion Express got this order, I had little assurance for anyone and was expecting same thing from them, but they called me the next day and told the time when they will be picking up, and came the next day on that correct time, picked it up at promised time and delivered crazy 6 days, Motion Express was my life collector. would only work with them once more.  (more)

Sent  : 11/09/09 ,12:20:24 AM
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