Highline Transport - Review

Highline was the transport company that was brokered for us by Carmoza / CCAT. I have written reviews for both of those companies (I was told Carmoza now owns CCAT) under their names. I received quotes from numerous companies and chose Carmoza due to favorable reviews. I thought they were using their own drivers but is appears that they do broker through others, notably Highline. The business part was handled by the others, but the actual delivery was done by Highline. Raul was the driver and I have nothing but excellent things to report. The car was picked up as promised and on time at a dealership as we had returned to AZ, our home. The car arrived a day early with only a bit of dirt from the long drive. The car was loaded and unloaded in excellent condition. Everything was extremely professional and as promised by my contacts. This appears to be a very high end delivery company as the truck had a Maserati, two Audis, tow Mercedes coupes, and a 7 series BMW on it. Our car was not up to those levels but still received primo service.  (more)

Highland contacted my daughter for pickup of car on the evening of 8/20and promised delivery of 8/21 , On 8/21 the my daughter called the driver to see what time the car would be delivered and the driver said that he was in Georgia and that the car would be delivered on 8/22 , after that conversation , on the 21st My daughter and I called several times the driver with no response, On 8/23 8/24 8/25 we continue to call and leave messages and no call back from the Driver, I then contacted Captain Mark with Honest Movers who contracted Highland on 8/25 no response from Driver or Highland Dispatcher, which was also contacted on 8/25, Now on 8/26/14 six days after delivery the driver calls back and the Highland Dispatcher (HQ) that said the truck broke down in Georgia last week 8/24/14 and that it will be put on a flat bed to be delivered. Note this was the first communication in 6days on the wherabout or what happen to the vehicle. On 8/27 Highland > finally tries to call my daughter, for the first time since the driver talked to her last week, 8 am in the morning she was not able to answer cause at this time she had an issue with the phone but was fixed by noon time the same day 8/27. Capt Mark with Honest movers call the Highland HQ and spoke with ALEX the dispatcher that stated since there was no communciation and week in delay she would take of 50dollars from $550 to $500 for delivery. So now the afternoon of 8/28 the vehicle arrives but not only did she not honor the discount she stated that it would be 50 more that the original quoate of $550 to $600dollars. I will never in my life contract Highland for anything, they are the worst no communication and charged more that the orginal contract . For all we knew we thought the car was stolen after no communications and was about to report it to the police department. > Thank you Capt Mark on your due diligence on helping me get the car without you it probable would of been another week or 2 before i got the car .  (more)

The most excellent transport company I have ever dealt with. The driver Fernando from Exotic was enormously professional and courteous.  (more)