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Gold Star Transport - Review
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Submitted by
Leslie Gordon
from
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Subject
: Great Service
I was very pleased with the attention I recieved from Richard Kealey throughout the entire process. He worked hard for me to find a carrier that was able to meet the price I wanted to be at and also in the time frame that I needed the car picked up and delivered, which was in the same week I made my initial call. After finding the transporter he was quick to return any calls I made to answer questions. The transporter did not arrive when expected and Richard also made calls for me and made sure the transporter contacted me to give me a new time. The transporter was able to pick up and deliever the car on the main road right by my street making it very convenient. I was very pleased and would definitly use this company again and would highly recommend their service. (more)
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Sent : 02/21/24 ,09:18:39 AM
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Submitted by
Courtney
from
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Subject
: Florida To Texas
I was provided with excellent customer service by GoldStar Transport in regards to the pickup and delivery of my vehicle. I never had any problems contacting this company or receiving a return phone call/email. My vehicle was promptly picked up and delivered using ARS transporting services. The driver, Tony, was great to work with. He worked with our schedule and he also worked with us on the delivery of my car. He couldnot drive his truck down our road so he parked the truck and drove my car to my house. I would recommend GoldStar to others when it comes time to moving their vehicle. (more)
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Sent : 02/19/24 ,06:06:47 AM
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Submitted by
Courtney
from
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Subject
: Florida To Texas
I was provided with excellent customer service by GoldStar Transport in regards to the pickup and delivery of my vehicle. I never had any problems contacting this company or receiving a return phone call/email. My vehicle was promptly picked up and delivered using ARS transporting services. The driver, Tony, was great to work with. He worked with our schedule and he also worked with us on the delivery of my car. He couldnot drive his truck down our road so he parked the truck and drove my car to my house. I would recommend GoldStar to others when it comes time to moving their vehicle. (more)
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Sent : 02/19/24 ,06:06:47 AM
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Submitted by
Bill B
from
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Subject
: I would not hesitate to use them in the future
They certainly lived up to their name. From my first contact with Ellen, the interaction with the driver and the response of the recipient the service was outstanding.
I would not hesitate to use them in the future, if the situation arises, and would certainly recommend them to others who find themselves in the unfaniliar position of having to transport a vehicle (more)
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Sent : 12/02/23 ,05:32:45 AM
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Submitted by
carol c.
from
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Subject
: Ellen is wonderful.
Ellen is wonderful, she goes above and beyond to get you in quick and the best service at the best price! I recommend her all Day long! Thank you so much for an easy delivery for my car and truck!
(more)
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Sent : 05/20/23 ,06:07:48 AM
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Submitted by
Lucia
from
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Subject
: Excellent Service
I asked a relative to have my car shipped 6 weeks later still sitting at their house. Called Ellen and 4 days later my car was in my garage. They are wonderful, very communicative, good pricing!! Highly recommend (more)
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Sent : 04/10/23 ,08:40:21 AM
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Submitted by
Vanessa Powell
from
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Subject
: Excellent And Awesomely Fast
My car was moved from NC to FL and the service was outstanding, Ellen and Rich are very friendly and they know what they are doing they gave me the best deal to move the car and it got there really fast.The name of the company suits them very well. (more)
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Sent : 11/08/22 ,05:21:41 AM
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Submitted by
carol c
from
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Subject
: reasonable price and quick service
llen is wonderful, she goes above and beyond to get you in quick and the best service at the best price! I recommend her all Day long! Thank you so much for an easy delivery for my car and truck! (more)
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Sent : 08/08/22 ,10:40:45 AM
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Submitted by
jeff kehl
from
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Subject
: colorado to wiscosin
I called Ellen to ship my legend race car and extra parts. Price was low but a extra for parts. I was a little nervous because i had to pay up front. The last companys only charged a deposit and then payed the balance to the driver when delivered. But all wet well except i had to pay a additional $100 more for the extra parts, then quoted .She was still cheaper than everyone else. Thanks Ellen. The Driver, Hector was very nice and kept me informed on when he picked up and dropping off. (more)
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Sent : 10/19/21 ,23:39:47 AM
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Submitted by
Christopher Pedroza
from
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Subject
: Be Careful!!
I shipped my vehicle from Idaho to Connecticut when I finished my enlistment with the Air Force. Ellen was very knowledgeable and polite over the phone. She reassured me that everything would go great and to not worry; that my wrangler was in good hands. The pick up date came and went. After calling her daily for 4 days and truck finally came to pick up my Jeep. Honestly this review would be a solid 4 star had it not been for what happened next. While my vehicle was in transit Ellen called me saying that I should pay for the transport via credit card over the phone. She seemed trustworthy enough so I went ahead and paid the 1100 dollars I was quoted. The very next day she calls informing me that the driver would not be accepting card payments and that i would be required to pay him in cash. She assured me that I would be refunded the amount I had paid to her directly. That happened a year ago. She only sent me a check for half the amount and for months ducked and dodged my calls to avoid having to finish refunding me the remaining 600 dollars she owes me. Ellen if you are reading this, You are a thief and a liar. I hope more people see this review before she takes advantage of other veterans such as myself. (more)
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Sent : 09/14/16 ,11:59:52 AM
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Submitted by
James
from
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Subject
: company is good
This company is good. I set up my order with Gold Star Transport based on their honesty and professionalism. Their customer service department was more than just accommodating. And you can get everything you want in a transport company. They will deliver above all expectations. I was completely blown away. Keep it up! (more)
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Sent : 07/02/10 ,12:54:02 AM
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Submitted by
Marton Csokas
from
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Subject
: Great service
Good service... Have given the most excellent experience... Shipped my Lexus with them... grand customer service... they have kept me posted updating where my car is when could I anticipate it to be delivered.... Will contact them once more if i need to ship my car again and definitely suggest them to my frds n colleagues. (more)
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Sent : 03/17/10 ,19:17:15 AM
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Submitted by
Ellen
from
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Subject
: Great shipping process
First I would like to say thankful to Ellen of Goldstar Transport. I was REALLy hesistant on picking a shipper, because I had never done it and I kept hearing so many dissimilar stories. Gold Star Transport not only had the cheapest quote for my car, but got is done without delay. You are often told that if the quote is too low you will be waiting forever to have your vehicle picked up if it is ever even picked up. (more)
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Sent : 10/15/09 ,14:35:04 AM
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