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First Class Auto Transport - Review
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Submitted by
Vicky
from
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Subject
: Excellent Service
First Class Auto Transport was a great overall experience! They were very reliable from the first phone call until the drop off destination. They were helpful and knowledgeable in answering any of my questions or concerns. My pickup was on time and arrived earlier than anticipated, with my car intact, the same way it was picked up. They were a pleasure to work with and provided outstanding, cost efficient transport for my vehicle. I look forward to working with them again! (more)
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Sent : 09/07/23 ,04:45:17 AM
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Submitted by
Ryan D
from
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Subject
: reasonable and great service
I have used Nicole and First Class Auto Transport for many years and many cars. Have never had anything but a 5 experience. Reading some of the negative reviews its almost like they reviewed the wrong company. Always have come through for me, always competitive on pricing and cars arrive on time or ahead of schedule. (more)
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Sent : 06/04/22 ,03:57:11 AM
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Submitted by
Patricia
from
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Subject
: Very Nice Service
Jacob of Ist Class Transport found me an auto transporter who was reasonably priced but even more importantly, courteous & trustworthy! Definitely use Arbuckle Mtn Express & 1st Class Transport Broker again. (more)
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Sent : 11/09/21 ,22:26:21 AM
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Submitted by
Brenda
from
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Subject
: Vehicle delivered damaged
On August 15, 2012, I hired First Class Auto Transport LLC and paid $850.00 to transport my vehicle from California to Georgia. My vehicle was delivered in Georgia with a broken windshield and numerous deep scratches on the body. First Class Auto Transport LLC has not taken responsibility for the damages or assisted in resolving this claim as promised. First Class Auto Transport LLC claims the company they hired to transport my vehicle, Seint Auto Transport Inc, is responsible for the damage, but they are unable to get in touch with them. The damage and repair to my vehicle exceeded $3,000. First Class Auto Transport LLC has not been vigilant in responding to my phone calls once informed my car had been damaged in delivery. I followed First Class Auto Transport LLC requirements as stated in the contract and reported the claim immediately to both First Class Auto Transport LLC and Seint Auto Transport Inc. Josh Dollar with First Class Auto Transport LLC assured me the claim would be resolved.
After numerous failed attempts to communicate with First Class Auto Transport LLC and Seint Auto Transport, I contacted my auto insurance company. As of November 1, 2012 First Class Auto Transport LLC has not resolved my claim and refuses to refund the $850.00 I paid to transport my vehicle. Also, according to Federal Motor Carrier Safety Administration, Seint Auto Transport Inc USDOT Number: 1693301 are no longer licensed to operate.
This has been a nightmare ordeal. I would strongly recommend NOT hiring First Class Auto Transport LLC as a broker to transport your vehicle. First Class Auto Transport LLC does not use good judgment selecting their carriers nor does First Class Auto Transport LLC take any responsibility or offer any assistance with the damage claims.
(more)
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Sent : 11/01/12 ,14:36:23 AM
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Submitted by
Abden
from
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Subject
: Lack of Communication
I had a booking with Class Auto Transport Corp and i can tell you that the possible owner “ Mr. Pedro” is the most arrogant and obnoxious person I have ever have to deal with. My service was to pick up 2 vehicles from Las Vegas to Miami; Pedro believes the world evolves around him. He shows up at Las Vegas, Nevada without any heads up nor any scheduled time and is ready to pick up the vehicles at a hurry. After a few days he calls you from Miami that he is 5 minutes away from the destination at around 5pm when banks are closed. I learned at that point that he wants only cash and no check or money order is accepted. He is very rude and his level of service is at a poor level. Luckily the vehicles are fine but I can only imagine having to deal with this character if there was an issue with the transport. Folks, paying a little more is worth a peace of mind. (more)
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Sent : 09/13/12 ,07:38:48 AM
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Submitted by
J
from
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Subject
: Horrible service
I will never use this company again. This was a horrible experience and I'm positive I could receive better service from a self- serve gas station!!!! (more)
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Sent : 05/30/11 ,13:19:55 AM
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Submitted by
Kennedy
from
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Subject
: Pleasing Professionals!
This was my first time shipping a vehicle and I had some hesitations, but after getting into touch with first class auto transport I thought they would be the one to go with. I had to handle my entire transaction from overseas, but they were always just an email away, always eager to answer any questions, and It was obviously seen that they worked hard to get my vehicle that was being stored at a relative's house in Alabama to our new house in Utah. If I ever have to ship a vehicle again, or know of someone who needs it, I will surely recommend First class Auto Transport and their team of professionals. Big thanks for you guys. (more)
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Sent : 07/05/10 ,10:32:45 AM
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Submitted by
Mark Ruffalo
from
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Subject
: well job
This company delivers! They had the vehicle located with a delivery company within one week. They made no false assure. They did precisely what they said they were going to do. Thank you for a work well done. (more)
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Sent : 03/19/10 ,18:31:17 AM
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Submitted by
mike
from
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Subject
: excellent transport
It was a wonderful experience. The most important thing is faith and promptness. They were a day a late, but they kept me up to date each step up the way so it was not a surprise. In addition, they were very sensible, about 100 dollars less than competitors. I live on a very rough highway and they drove the car right to my house for me. really door to door service (more)
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Sent : 03/18/10 ,19:20:28 AM
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Submitted by
john
from
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Subject
: good job done
Will refer you to friends and family members for your reliable outstanding services. Thank you.I talked to a representative at your office and explained to me about the procedure of picking and dropping off.I was given a excellent deal about the price.information about damage claim process was self explanatory and one consent was sought and signed earlier than the carrier is moved. (more)
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Sent : 03/11/10 ,17:43:06 AM
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Submitted by
Crispin Glover
from
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Subject
: Outstanding Service
This was the top and easiest way I have ever transported a car. Enormous price very polite staff and I was greeted well on delivery. I will definitely use them once more and refer them to everyone. (more)
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Sent : 03/10/10 ,18:18:29 AM
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Submitted by
Sunny
from
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Subject
: Happy in Orlando
The driver from first class Transport was great as well and delivered my car early. whole process and will absolutely use them again. (more)
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Sent : 10/28/09 ,11:30:57 AM
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Submitted by
james
from
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Subject
: Excellent Service
the carrier was 1st Class Auto Transport of Fayetteville, NC.The 1st Class Auto Transport driver was Ryan Snow. He was an extraordinary young man who seemed to really enjoy his work. Few things in life go perfectly, but 1st Class Auto Transport did about as wonderful a job as is possible for me. (more)
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Sent : 10/21/09 ,13:15:40 AM
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