All American Transport - Review

Communication between the transport people was excellent and they were on time and prompt. The price was excellent. Very Good Service. Perfect Timing. efficient service.Great job with the move.  (more)

i had a wonderful experience in having my vehicle transported from California to Nebraska! i called and expressed my need to have my vehicle shipped to location and it needed to be there by a certain day. My contact person George, not only promised to deliver he did deliver he had a driver for me within 1 business day. The price he quoted did not change, and the driver that was assigned kept in constant communication with me. Please trust me when i say that ALL AMERICAN TRANSPORT, is a honest, professional and responsible business. Not all transport companies can deliver, no matter how nice they seem (i had that experience, not a good feeling). ALL AMERICAN TRANSPORT, does not ask for a down payment until the deliver is found, now that is awesome. If you want your vehicle delivered in the same condition and on time by a responsible company that does not try and change the price on you, then ALL AMERICAN TRANSPORT is your company.  (more)

On Oct 5,2011 we hired All Amercan Transport to transport two vehicles. A 2008 Mini Cooper to be transported from MA to FL before Nov 12,2011 and a 2007 Nissan Maxima from FL to MA anytime after Oct 28th. On Oct 10th we were told the Mini Cooper would be picked up but the hauler never showed up. The next day we contacted All American. They called back that evening saying the truck had broken down and they would send another hauler. Oct 28,2011 another hauler showed up named Carla J Chirinos. THIS DRIVER SAID WE HAD TO PAY $150 CASH OR THOSE ITEMS WOULD BE THROWN TO THE SIDE OF THEY HIGHWAY ON THE WAY TO FL! The belongings consisted of 3 leather jackets, a car cover and some small misc.items. Per our contract we were allowed up to 100 pounds of belongings in the car and these items did weigh less than 100lbs.We promptly told him to leave and we reported him to All American. All American sent another hauler a week later and due to that we had to postpone the transport of the Nissan because they did not transport the Mini Cooper as promised. On Nov 4,2011 another hauler arrived named Jack Soban picked up the car. The vehicle arrived in FL on Nov 12th and we discovered that one of the leather jackets as well as the car cover were both missing. IS IT JUST A COINCIDENCE THAT THE SAME ITEMS THE PREVIOUS DRIVER HAD THREATENED TO THROW AWAY ARE NOW MISSING?? HIGHLY UNLIKELY! Jack said that the trunk flew open on the highway, so they must have blown out. That car has been driven for 3 years up and down highways and the trunk has never "flown" open! All American transport and Jack Soban refused to compensate us in anyway for the loss of these items. There is no way we can entrust them with another vehicle and have cancelled the Nissan transport due to the theft of merchandise from the previous haul of the Mini cooper and are still waiting for the refund of the $200 deposit as agreed in the contract. Please do not use this company. THE HAULERS THEY USE ARE CRIMINALS. BEWARE!  (more)

To start, yes I am a real customer who felt compelled to write a review because of all the confusion on auto transport that apparently exists online. To be honest, I don't really know how a sector of American business can be run this way. I've never seen such rancor between companies and such horror stories permeate the fabric of reviews that exist online. I know I needed my car moved from the dealership in Pompano Beach, FL to Tucson, AZ. I got wildly disparate quotes, from $850 to $1778, with the higher quotes usually coming from the big companies. Even if I wanted to go with the big boys and pay the hefty premium, they wouldn't even ship my car til several days later. So I tried to find a broker to find a truck already almost loaded and coming my way. That strategy worked. Cesar at All American actually found a truck owned by Speed Auto Transport who was headed West. They were at the dealership where my car was within 3 hours of paying my deposit of $150 to All American, with the other $750 due upon delivery. Rudy and his partner were on their way in a couple more hours. Less than 48 hours later they had already traveled the 2,216 miles and delivered my car in a Walgreens parking lot a mile from my house (since the truck wouldn't fit in my neighborhood). I was frankly flabbergasted at the time they made in covering that magnitude of distance. Still am. :-) After reading all the horrendous things in the reviews, I have real doubts that all that negative reviews about some of these companies were written by actual customers. I have been amazed by the service I received. I took safe delivery of my car 48 hours after first calling All American. Cesar with All American and Arriana at Speed Auto Transport were very patient with the arduous demands I insisted upon for the security and prompt delivery of my car and for my own financial protection, all caused by the fearmongering reviews. I didn't need any safeguards. My service from both All American and from Speed Auto Transport have been nothing less than miraculous. How can service experiences with the same companies be so different? As always, be cautious, but for my part I received beyond stellar service for what was close to half of what the uShip companies were quoting me. Don't know the whole truth of the biz but I know Cesar and Arriana took excellent care of me and my car, and they'll probably do the same for you. Ty Torres  (more)

I have not received my truck as of yet because I just put the order in with Joe from All USA Transport. he is very knowledgeable and knows how to get the job complete. Crystal Clear, Quick, simple, and to the point the way I resembling to do business!  (more)