Professional Moving Solutions - Review

Guys were on time, helped me get car ready to transport. Truck was clean and in the same conditions that it was given. The driver was also very easy to get ahold of and answered any questions that I had. They did a great job and I will use them again. I also like the fact that I got to work directly with the owner you can call him or text him directly at 305-878-9806 I have used a lot of carriers and these people are the best.  (more)

I felt like I have to share my surprisingly good experience with this company. So after very short notice relocation i needed to transport my car from California to Texas. I got online quote from bunch of different companies throughout US. Quotes ranged between 600$-900$. And since I didnot have much time and money I decided to go with this company without reading any reviews. I talked to a nice lady, her name was Georgia. When I paid the deposit and made the reservation on Friday I was told that the first available truck leaving California was on Tuesday. And it would be here on latest Sunday. I was like okay well 10 days later I ll have my car, not too bad. So after I paid the deposit and deal was done I went to my computer and read all the reviews about this company on Yelp and Google. OMG!! I was so scared that I either wasnot gonna get my car or it was gonna miss a door or something.. I just kept praying that this wasnot a scam. The next day I got a call from Georgia she said they ll pick up my car on Monday: not later , earlier than I was told. Awesome. And they really did pick up my car on Monday and I was delivered the car on Thursday morning 10am.. So less than a week I got my car after the first phone call. I still cant believe it but nothing is wrong with my car and no surprise fees or charges either. I was given the truck drivers information. I kept calling him every day since I was so scared:) He didnot mind and picked up the phone every time. So either I m the luckiest person of all or this company changed their quality of services , maybe the management. But whatever the reason I am so happy that I had a great experience. Thank you for not disappointing me :) I would use this company again for sure.  (more)

Max was very responsive and did a great job quickly finding the right solution for my move. He helped me with my extra questions and I will definitely use them again for future needs. Good to do business with Max and the team at Professional Auto Transporters.  (more)

I was convinced by one of the customer’s sales rep at this company that they offered the most competitive rates and second to none services. According to the rep, the moving company had their own trucks and the personnel were uniformed. I accepted their offer and their quote and in June 24, 2013 the mover’s showed at my house and my wife received them since I had to work. The distance between the houses (departing) to my other property (receiving) was only 4.1 miles. Roughly 7 minutes driving. First, two out the three hooligans looking-like movers did not had proper uniforms and they showed up in Penske rented truck. The estimated quote of $600 became $1,200 in an instant. They were relaxingly taking their time to do their job for which I was paying. It took this company about 6 hours just to load items that were already boxed into the truck, load the furniture and wrap few things. And they were three movers!!!!! They got to my house 5 minutes before I got home. And I got home at around 5 pm. At the moment I parked, RIGHT BEFORE MY OWN EYES, ONE OF THE HOOLIGANS LOOKING-LIKE SKINNY DUDE IN PLAIN WHITE SHIRT HIT THE DOOR FRAME WITH MY SON’S BED HEADER!!!! I was infuriated and called the company right in front the foreman which was no older than 23 years old. I told the gentleman who picked my call about what these morons where doing to my furniture and how much they dragged their feet. The foreman spoke to the company headquarters rep and all it did was to make things even worse. The movers did not care one single itty bitty bit about the condition they were leaving my household goods!! They were tossing and dropping things everywhere and they told me that if anything was broken or scratch, I will need to file the claim form online. It took little over 2 hours to this bunch of clowns to download the truck. I took the foreman through the stuffs that were visibly damage and supposedly he acknowledges the careless of which they treated my household items. There was broken furniture, broken and chunks of wood tore apart from the main bedroom dresser and my son’s dresser, badly scratched wood stands, bed rails, picture frames, leather furniture, and many many other things. I filled the claim as directed and I spoke to the manager. I sent her all the pictures of all the damages, I sent her separate emails, and she also acknowledged the condition caused by her employees. According to the claim, it would take about 90 days to complete. It wasn’t until September that I called the claims company, which is Anthem from San Antonio, Texas, and I spoke to a very rude woman and they sent me an email. I replied to the email. Three weeks later, I got the letter of their decision….they stated that $66 dollars was the fair amount for the damages. I was completely offended by this ridicule amount and I called the Manager….. I called the first week of November….and first, it took all the Might and Power from God and the Angels to have the Manager to call me. I explained to her the issue and she stated that she will look into it and contact me again. To this very day, she is refusing to call me back. I am a disable veteran with two combat tours in Iraq. I can’t work anymore due to my physical and mental condition. I can’t fix or replace what this company has done to my household items. This is a company that I would never recommend to anyone, especially those who are veterans. Is a complete shame on their part to destroy a person’s furniture and leave as is the customer’s concerns was nothing to them. This company lacks integrity, moral values, will not care and will not follow up with their customers at all. If they have at least a little bit of honesty and integrity, they would, at least, listen to the recorded calls at around 5:30 pm on 24 June, 2013. And if this company has at least, a little considerations for those who has sacrifice so much to this country…they would at least try to make things right.  (more)

I was not advised by the sales rep that there would be a charge for wrapping my beds and furniture. He asked me on the phone if I was good on packing supplies and I said yes because I didn't need boxes or bubble wrap or packing tape or anything that you normally associate with packing supplies. He did not inform me that it was required that furniture and beds be wrapped and that if I didn't do it there would be a charge. If he had, I would have done that. Instead, the movers show up and tell me that I will need to pay $440 more for my items to be wrapped. He told me the movers would have all the necessary padding and tools and everything needed and it was all included in the price he quoted me. Not only did I have to pay this extra $440, but the movers didn't have any tools, so they were borrowing my tools to work on the furniture. The owner called the movers about 3 minutes after my quoted time was up and demanded I pay more money for them to continue working. That was very unprofessional. One of the movers was on his phone the majority of the time. I had to ask the main mover to have the guy get off his phone. Their "customer service" had little to say and did nothing about this terrible experience. They are content to keep your money and don't worry about future business or referrals.  (more)

Profession Moving Solutions was super professional from start to finish. They showed up on time, did what they promised, packed and moved our entire household without incident, AND CAME IN UNDER BUDGET!! It was so matter of fact, it was almost boring! How great is that? A BIG THANKS to our movers.You guys are AWESOME!  (more)

The answering people were very courteous. My initial thought was I am going to get Professional moving solutions movers. On moving day, movers arrived on time and did the great job. I was very pleased. I am glad they they proved me very wrong.  (more)

Professional moving solutions moved my household from one house to another in record time. When that was completed, they made a second move for my parents condo very fast. They were great.  (more)

My move is really good and we got it done very quickly. They were of good quality. The prices were very reasonable. The staff members were all right, on time and they were very friendly. Packing is really good. Everything is really good, they did a good job. They were fast and efficient.  (more)

‎‎ These guys are great and fast. They were careful with our carpets and floors and everything they moved came delivered in the same condition. These guys are fast and well worth the money.  (more)

Pro Moving move my car from FL to CA on time, they gave me a price and time frame, the driver arrived to pick it up, was polite and explain the details, the car arrived within the time frame, and no damage. Thank you  (more)

I used Professional Moving Solutions because my dad had a car shipped from San Fran to Freehold N.J. They picked up on the date specified, only thing negative I would say is that carrier company should have given a ballpark range of what time they were coming. But I was STILL happy with the pick-up. I received my car about 10 days after pick-up. It was in the condition I left it with them. I was a little worried because I packed a flat panel TV, speakers and some other electronic equipment in a convertible, it still made it back to me without incidence. Speak with Jason, he will take good care of you and he will make sure your car is delivered if there is any delay.  (more)

Original contract was 950 dollars. My vehicle was not delivered. The company raised the fee to 1400 dollars for a delivery, I did not agree to this one. Vehicle was not picked up within the time period and the company kept my deposit. I feel the bait and switch game was on. The company's contract did not follow their phone calls as promised.  (more)

Very pleased with the service. They were intimating to me on a regular basis about the transportation details and progress of order. Would definitely use this company again.. Our car arrived a day earlier than expected and even that was informed on time....  (more)

The service you thin for me picked up my car, right on time, at my garage. The truck is spotless ... you could eat off the floor. The driver was super polite, drove my car into the covered trailer, which I shared with a Bentley (I'm in high-quality company)....it took about 2 minutes. The Corvette came in on time, and was in very good stipulation. Very professional very pleased, Thank you.  (more)