Domestic Auto Transport - Review

This was my first time using this kind of service. All the process was smooth and easy to deal with. Pick up and deliver as promised. Great service, I will recommend this company  (more)

Too bad I have to give this company any star because they are awful and deceitful. They will sweet talk you initially to get your business. We were quoted 455 for our transport. After speaking on the phone with them and specifically asking if there is any possible way that it would cost more than what was quoted we were told definitely not. In fact we were told our company would never do that to anyone. As soon as our car was picked up we got an email saying the price is now 895 What a joke and dishonest company. How can you say the price will definitely not go up and them almost double it. They of course are no longer answering or returning calls. The driver of the truck says its not his problem to call the broker company. Will never do business with them again.  (more)

I chose Kim because of previous reviews but had a HORRIBLE EXPERIENCE DEALING WITH HER and the transporter company XXX. She said there would be no problem finding a driver for me but unfortunately this was not the truth: I had to keep calling her to get updates. Finally two days before my expected pick up date she called me back and told me she found a transporter but the fee was $750... didn’t she give me a quote of $632 earlier? Not sure if she was charged extra from the transporter or simply decided to charge me more because I have no other option but using her as the broker!! I negotiated the fee down to $700. If I had had time, I would definitely find a different broker. The transport company picked up my car on Monday and promised me it would be delivered Thursday before 10am. I called the driver Tuesday and Wednesday for follow-up because I have a job interview Thursday afternoon and was told the same story: car would be delivered on time. Wednesday afternoon I received a call from the transport company saying my car wouldn’t be delivered until Thursday 4-6pm. I called Kim and asked her to contact the transporter on behalf of me but she basically tried to stay out of this and told me IT'S NONE OF HER BUSINESS, I SHOULD TALK TO THE TRANSPORTER DIRECTLY AND HUNG UP on me. I ended up cancelling my interview. Kim and her company may have provided good service in the past; but when something goes wrong, she doesn't want to get involved AT ALL and to me, THIS IS THE KIND OF COMPANY YOU WOULD NOT WANT TO DO BUSINESS FOR SECOND TIME. I’m leaving feedback here to make sure future customer THINK TWICE before you choose domestic auto transport  (more)

Let me say upfront I cancelled this order with Domestic because I had an offer on my vehicle I couldn't refuse. If it had not been for that I would have gone through with the transport. Dealing with Sheila P was very refreshing to say the very least. She is up front and honest to a fault. Even when I told her an issue might be a deal breaker she said " Well I would be sorry not to earn your business but I will not tell lies or make promise to get your business" This simple statement took me back. While everyone from the many other companies were promising me the world and pushing me to get my transport booked Sheila simply let me go at my own pace. She did ask several times if I was ready to get the ball rolling but when I said I needed a bit more time she let it be. I have no doubt had I continued with this transport all would have been wonderful. Sheila and Domestic just give you that piece of mind. If I ever have the need to transport I will call Domestic and definitely request to work with Sheila. Thanks Domestic for leaving me with warm and fuzzy feelings.  (more)

They never sent me a contract, told a prie=ce, made me file a claim against another company that was going to take my car for the agreed price and charged me 300 more than I had agreed, and i ended up being ripped off, because I needed my car.......they make promises they cannot keep  (more)

Absolutely outstanding service. The concern went out of the way to secure timely transportation and delivery. Car was picked up within two days of my signing a contract and delivered so soon that is beyond my expectations. They followed-up to insure that the car was delivered on time due to a very short delivery window. Car was delivered in perfect shape by a driver who was not only knowledgeable and courteous, but also kept us informed of the time and date of the prospective delivery. I have used two other in the past, and never previously experienced service of this quality. I do not think that you can get something better than this. These are great people to deal with.  (more)

My auto transport knowledge was a excellent value – great service for a good price. Casi did a good job of following up and resolving any changes or issues, meeting a competitive cost and completing the transport  (more)