DT Transport LLC - Review

I bought a truck from an army base and had very short notice as to when it could be picked up. I had 40 or 50 quotes from companies charging up to $2000 and no one could give me a definite time or work with me. Terri was one of three who called me personally and discussed the challenges I would face with my transport(size and weight). She had several companies try, but the timing was off on a few. But she never gave up, a day before I would have to forfeit my truck she had a driver on the way to get my truck. She never gave up and pulled it off. She was fair on the cost and I would encourage anyone needing to move a vehicle to visit with her. Thanks!  (more)

As has been said by other reviewers, DT will rebuke what I am about to say. Feel free to take my warning or not, but this is an abusive, contempuous, and spiteful company. In truth, I only ever dealt with Terri so it is she that I am speaking about. The facts of what happened are as follows. I filled out an order form with the company to have my car shipped. I contacted Terri for updates when nothing had happened after about 4-5 days. At this point, she was remarkably prompt and polite in her responses and said they were continuing to work to find a carrier. Since I was hoping to have my car shipped as soon as possible, I ultimately decided to work with a different company. I wrote Terri a very polite and professional email explaining why I would no longer be working with their company. In response, she wrote "We tried to help you and we get screwed, thanks." I am more than happy to send anyone who contacts me the string of emails between us. I felt very disappointed by this and tried to reach her by phone for several days to reconcile what happened. When I finally did contact her, I had one of the most appalling conversations with a woman I have ever had. She was curt, rude, and vicious. I tried explaining why I had switched companies and she hung up on me. The other company that I chose to work with then explained to me that they had difficulty at first finding a carrier for me because even after I had ended our relationship Terri had listed my car on central dispatch for a lower price, in effect killing any chance I had of getting someone to commit to picking it up. She of course denied doing this but the other company explained that some companies are incredibly spiteful and that it is precisely what happened. I hope this explanation makes sense and hope you have taken the time to read it. This was my first experience shipping a car and I realize some of the issues were my fault as I had no knowledge of how things worked and that a company would behave in this way. Feel free to disregard my warning, and I am confident that they will respond adamantly that this was all my fault. Take it for what you will. It is possible that if I had stayed with them that my car would ultimately have been delivered properly. Regardless of this, the fact that someone would behave with such venom and anger is worrisome and I felt the need to warn others out there. Thanks for reading this and I hope they are honest in their rebuttal, but I know they will not be.  (more)

Really i got an excellent team in the shifting process they were too good in their professionalism. The quote was too normal and quite cool. Hence I am much sure that they will give their best and ever last performance in the first time itself. Hence I strongly recommend to anyone to who are in need for this facility. The were too good in the service. Personally I loved their service lot and lot. Keep up the work and keep going on.  (more)

I felt that they were very honest when setting everything up. The prices were reasonable, and they were very helpful. The driver for my car was very polite, and always kept me in the loop as to the location of my car, and how long it would take to get to me. Overall, I had a great experience, and would definitely use them again in the future if needed.  (more)

Even though our cars were picked one day afterward than preferred, the driver was kind enough to arrange pickup previous during the day so we could catch our flight without having to worry about finding friends to load the cars on the truck. I would highly suggest DT Transport. Thank you for the outstanding service.  (more)

I needed a car to be brought from Florida. I called them for the service. They picked it up within 3days in Florida and they had it to me within 5days. They are awesome!!!!!!!!!!!!  (more)