AutoZipper - Review

Unfortunately, my experience with Auto Zipper was not pleasant. I received a quote of $675 to transport my new vehicle in an open truck from CA to PA. The agent I was dealing with was responsive initially and seemed to be up-front with me regarding costs and details. I provided a $275 deposit as requested. The pick-up from the CA dealer took longer than expected but was not too delayed. However, upon the vehicle being delivered, the truck driver called me 2 hours before arrival and said I needed to meet him at a remote truck parking lot that was 30 minutes from my house, which was not the agreed upon delivery location (which was my house). Upon arriving at the lot, the driver tells me I owe $1,000 cash (or Zelle) or he won’t hand over the keys. At such time, I call the agent to understand what caused the rate to increase $600 but they cannot be reached. As such, I was stuck paying the increased rate or my new vehicle wasn’t leaving with me. Upon finally reaching the agent, they noted that I should have received an email notifying me of the change in rate, which I confirmed I never received. I also never received a call or text notifying me. The agent then said there was nothing they could do. I never leave reviews but was compelled to write this given the way I was ripped off and the terrible experience I had with Auto Zipper. Beware of this scam!  (more)

I dealt with Kellie at Autozipper to move my car from CA to NY and was extremely pleased with the company she choose, and her follow through. I have shipped other cars in the past, and this by far was the easiest. Kellie and the driver both kept in contact with me throughout the process. The car was delivered in a timely manner, and in it original condition. The car was dirty, but that was to be expected since it was on a open truck and went cross country. The price was one of the higher quotes I received, but now I realize it was well worth an extra 50 bucks for the customer service I received and the driver she decided to use. I will use Autozipper for my next transport, and will not bother to shop around.  (more)

Brian, thank you again for a wonderful experience. Your honesty, integrity, and excellent customer service made the delivery of my car on time,and in perfect condition. You deserve 10 stars if there is such a thing!! Glad I met you. Diana Sufian  (more)

I have dealt with Auto zipper twice previously and have always been impressed by Brian's outstanding customer service, politeness, assistance and knowledge. This latest transport, Brian gave me the BEST price, car was picked up correct away and believe it or not, the car was delivered 2 days early than what was predictable. For future transport needs, as long as Brian is there, I will forever go to auto zipper.  (more)