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A1 Auto Transport inc - Review
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Submitted by
Evan K.
from
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Subject
: Great Experience
A-1 Auto Transport was easy to use and I got my final quote and confirmation in a very timely manner. When I called them to arrange all the details they were very nice but there was some disorganization and miscommunication on their part when it came time for delivery. We are a business so I was assured that they would not deliver outside our normal business hours. The driver called me at 11:00 p.m. telling me he was waiting for me. He was very nice but it took quite some time to make him understand that I would not be coming to meet him in the middle of the night. Outside of that everything was great. (more)
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Sent : 11/05/22 ,10:57:56 AM
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Submitted by
John Smith
from
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Subject
: ripped off
They never showed up for job. Kept saying working on it. Then on deadline said they would send refund; could not find someone to do job so I had to find another company to do job. Still no refund and has been 5 months. Do not trust these people. BBB has several complaints. (more)
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Sent : 05/01/12 ,20:55:23 AM
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Submitted by
Susan
from
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Subject
: Took Money and never showed up for job
Paid November 1st for A-1 Auto Transport to ship car from Johnstown PA to Slidell La and they never showed up in the time frame promised. I called to find out why and they said could not find anyone to do job. Said they would refund. Almost 3 months later and still trying to get refund. Last time I called the girl laughed and said you will never get your refund. I reported to DOT and BBB. DOT is investigating and apparently looks like insurance and licensing was false as it was pulled on transportreviews.com . I am also contact other people that have filed complaintes to pursue further. Don't plan on dispatch helping with anything; all the girls can say are "I don't know". (more)
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Sent : 01/20/12 ,13:16:04 AM
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Submitted by
Rebecca
from
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Subject
: Great Experience
Excellent service. A1 Auto transport described to me the entire process and made me feel safe about transporting my car. Periodical calls were made by them to make sure that I'm getting information's from the driver appropriately. Even the driver was very professional in doing his work. Timely calls were made by them. Never delayed anywhere from the start till the end. (more)
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Sent : 07/05/10 ,10:56:45 AM
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Submitted by
RIchard
from
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Subject
: Well done!
I searched more than a week calling lot of transport companies and A1 auto transport was very prompt about getting delivering my vehicle. I recommend A1 auto transport for others! They didn't let me down! (more)
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Sent : 02/21/10 ,23:06:15 AM
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Submitted by
arun
from
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Subject
: A-1 Transport Experience
We prepared the car for pickup a few days before the real day scheduled. We were aware that there might have been a few days before the car would be pick up and so we waited those 5 days and still was not sure who or when might be picking up the car. We were later informed that the first driver listed to pick up the car was fired and had a replacement driver planned to come by and pick the car up the next day.. (more)
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Sent : 10/23/09 ,09:11:08 AM
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