A Unique Transport - Review

They drove my car from Cali to Louisiana after it got to Cali by boat from Hawaii. Excellent service by the driver, Edwin. Very knowledgeable and professional. Yet had a warm demeanor.Would definitely use their service again. Car arrived in perfect condition. Thanks A-Unique!  (more)

Had my car picked up today out of Eastvale California, having it shipped to Verobeach Florida so far the company has been reliable, Will update on my experience with the company once I receive my car So I received my card today it was expected to be here on Monday but due to some maintenance delays it arrived Thursday. They kept me well-informed and the driver was right on time, he really made an effort to bring the car exactly where I asked. Car was a little dusty but other then that there are no complaints will definitely use this company again and would recommend them to anyone for worry free hassle free car transport.  (more)

3407 Summary-DO NOT USE THIS COMPANY. Logistically challenged, unprofessional, and have zero communication while delivering something as valuable as a car. Below is just a rant of what happened. DO NOT USE THIS COMPANY, there are MANY OTHERS. Would give 0 stars if I could. Got transport from San Diego-Tampa estimated 7-10 days. Day 12, I call them (they never called me, even as they are 48 hours late) they say car carrier broke down in Tallahassee, they’ll call me back later to tell me how long delay is. Ok- stuff happens I get it. Don’t get a call for 24 hours, I call them, they tell me I can expect my car in next evening (day 13). I now have to rent a car for a business trip which costs me $80. And everyday I have to uber to work costs money so I really lost money now. They take off $100, I have still lost money. Another 3 DAYS go by NO CALLS OR RETURNED MESSAGES. Day 16 Whoever answers their phones finally answers says they’ll call me back shortly no answer. I speak to a manager who assured me they’ll improve communication at my clear request. This did not happen. I have to call back AGAIN at 3 PM day 17, they say someone will call me. DOESN’T happen. Day 18 the driver (the most competent person in the company) calls to tells me they have new pickups in Orlando but assured me it will be by that night. Calls back hours after he should have left in Orlando, saying held up in Orlando, will deliver next morning. At the time of writing this, it is day 18 and I still haven’t received my car. IF IM LUCKY, I’ll get it tomorrow, day 19 9 DAYS LATE, NO CAR for 19 days and all in all only $150 off. I will probably have to call and remind them because they do not call you. By my estimates I spent $190 on daily Ubers to work and rental car, so I lost $40 having my car sent late, and by COMPLETE unprofessionals. I said all this to a manager and they said that was best discount they could do. 19 days to get a car across the country. Using public transit one could make that trip in 3.5 days. I understand there are stops they make along the way but this was absolutely absurd. This was done through my corporate office which ships many cars from SD to Tampa. Made sure my corporate office will never use again, and you shouldn’t either. I would elaborate to anyone that comments and has questions about how terrible this company is run.  (more)

Working in the transportation industry myself I knew how hard it can be to find good honest people to work with. I purchased a personal vehicle and I called numerous brokers who told me lies that I quickly picked up on and refused to negotiate with. When I called unique transport my search stopped and I knew immediately they would be the right people for transporting my car. They were incredibly straight out, and honest about the way the process works, and they worked with all of my requests to get this car transported in the best, fastest, and most affordable way possible. They are very much available whenever I had a question or called in for an update. More importantly they will use their knowledge in the favor of their customers. This is something very rare in the industry filled with trick and usually lies. I highly recommend and I know that I will be doing business with them again, and I have already recommended them to numerous friends and family.  (more)

My truck arrived early and these guys went out of their way to deliver the vehicle to the hotel without additional charge to me. I can not say enought about their service it was the best.  (more)

Moving from Florida to California could have been more complex for my husband and I, if we didn't have the excellent service and sustain of A Unique Transport. I found the contact number online and called them for a quote. We were moving 3 automobiles at once and they were able to give us a reduction. They were delivered to CA within 8 days after pick up! In my opinion, A distinctive Transport will always be on my A list.  (more)