Jaimie review for the auto transport group

Review Description

I dealt with Danielle and Anthony and had the worst moving experience ever, they gave me the complete run around. DO NOT USE THIS COMPANY!!!! My husband set up our moving companies (one for the car-Auto Transport Group and one for the house hold belongings-American Van Lines-which I recommend) before he deployed to Iraq. They lied about the date that the car was going to be picked up. They do not keep you informed about when your car will be picked up. I was told it was supposed to be picked up at our scheduled time when I called them the day before. Then I was called and told that their truck broke down but they were going to find a replacement truck to pick up my car. The morning of my scheduled time of pickup I called them (because they never call you, even when they say they will),and was still told that my car would still be picked up that afternoon. With many calls that day to Danielle and Anthony they would kept telling me that they would have a truck there. 2pm came around and NO TRUCK!!!! I used another company at the last minute to pick up my car and will NEVER USE THIS COMPANY again. To top it off they refused to reimburse us! I have moved 6 times in 5 years and dealt with many companies, will never use this one again!!!!