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Werner Enterprises Inc - Review
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Submitted by
Catie D
from
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Subject
: bad experience
One of the drivers for this company TOTALED my PARKED car on a side street and left! Also took out a stop sign! The only way I was able to find out who hit my car was through security cameras on the street which was a process in itself . Once we figured out who did it we contacted the risk claim department, the person I spoke with was very rude and not understanding of my situation! I had just completely lost my payed off car and he gave me nothing but attitude the entire process . He told me my insurance would take care of things but my insurance cannot take care of the money spent on rentals and gas and all the money I lost in parts and labor to the car I had before someone in their company decided to total it ! I coils t stress enough that not only did he total it but left the scene and the risk department acted as if it was no big deal. I had to basically beg for a decent refund for my rental fees and then I cashed one of the checks that was canceled by them due to a misunderstanding and the company would not even reimburse me for the feee I was charged by my bank! I received nothing but attitude the entire time ! (more)
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Sent : 08/10/22 ,12:08:10 AM
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Submitted by
S M
from
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Subject
: Good Service
I love the staff here! They are friendly, understanding and respectful. They will make sure you get things done, as long as you show them you want it. No animosity here and first come first served. (more)
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Sent : 06/08/22 ,23:19:17 AM
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