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Pasha Hawaii - Review
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Submitted by
Ron
from
:
Subject
: Chrysler Minivan
I needed to transport my Chrysler minivan from New Jersey to California to Hawaii. The van was new with only 500 miles on the odometer. I wanted to ship the van enclosed to be certain that it arrived in perfect condition, the same as when it left NJ. I called every highly rated transporter on this site. After a screening process using my very certain criteria, I contracted with Auto Transport Connection, which brokered with Autolog, for the New Jersey to California segment. Almost no one was licensed to arrange ocean transport, and I was not satisfied with the few offerings that I received. After a Yahoo! internet search, I found 3 companies which transported vehicles across the Pacific Ocean to Hawaii. All 3 had ships arriving in Honolulu, but only one had a ship arriving in Kauai. Moira at Pasha Hawaii spent quite some time with me on the phone answering my questions about procedures, schedules, and insurance with patience and politeness. My van was loaded in California and not moved until arrival at my island port. Additionally, the van was below deck during the entire trip. The other 2 shippers would have put my new van on an open barge for the ocean voyage from Honolulu to Kauai, which due to the barge company route, would have taken 2 days of top deck exposure to the elements. When my van was delivered in Hawaii, only 2 miles were added to the odometer, and except for a dirty exterior (quickly resolved with a hand-wash in my driveway), the van arrived in perfect condition. The delivery people at the port were pleasant and efficient. My battery was dead after the 5 week journey across land and sea, but staff in the yard readily offered to jump-start the van, which started immediately, and away we drove. I would recommend Pasha Hawaii because they handled my shipment with efficiency and good service, and the people were pleasant to work with.
Now a word about insurance. The transporters insurance is very limited, no matter how the company or broker may present it to you. Additionally, your own company may not cover the vehicle during transport, especially if you are moving permanently. Since my van was new, I wanted full coverage including liability, collision and comprehensive with fire, theft and vandalism coverage. Such coverage is not included in the transporters insurance, and is apparently not available from the transporter. Call companies and brokers in your destination state to learn if coverage is provided during transport under your new policy. I did, and found no local agent in Hawaii willing to provide coverage until the vehicle reaches Hawaii. I called the national companies, and found only 2 who would begin coverage from the day my van was given to the New Jersey transporter. Because of the ocean voyage, my experience with the move to Hawaii may be different than that within the 48 contiguous states. But if you want coverage, allow yourself time to search for an insurance company. Luckily, there were no problems with my van during transport. But read some of the reviews and see where a few encountered damage and insurance claims problems. (more)
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Sent : 02/21/24 ,09:50:54 AM
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Submitted by
Ron
from
:
Subject
: The delivery people at the port were pleasant and efficient.
I needed to transport my Chrysler minivan from New Jersey to California to Hawaii. The van was new with only 500 miles on the odometer. I wanted to ship the van enclosed to be certain that it arrived in perfect condition, the same as when it left NJ. I called every highly rated transporter on this site. After a screening process using my very certain criteria, I contracted with Auto Transport Connection, which brokered with Autolog, for the New Jersey to California segment. Almost no one was licensed to arrange ocean transport, and I was not satisfied with the few offerings that I received. After a Yahoo! internet search, I found 3 companies which transported vehicles across the Pacific Ocean to Hawaii. All 3 had ships arriving in Honolulu, but only one had a ship arriving in Kauai. Moira at Pasha Hawaii spent quite some time with me on the phone answering my questions about procedures, schedules, and insurance with patience and politeness. My van was loaded in California and not moved until arrival at my island port. Additionally, the van was below deck during the entire trip. The other 2 shippers would have put my new van on an open barge for the ocean voyage from Honolulu to Kauai, which due to the barge company route, would have taken 2 days of top deck exposure to the elements. When my van was delivered in Hawaii, only 2 miles were added to the odometer, and except for a dirty exterior (quickly resolved with a hand-wash in my driveway), the van arrived in perfect condition. The delivery people at the port were pleasant and efficient. My battery was dead after the 5 week journey across land and sea, but staff in the yard readily offered to jump-start the van, which started immediately, and away we drove. I would recommend Pasha Hawaii because they handled my shipment with efficiency and good service, and the people were pleasant to work with.
Now a word about insurance. The transporter insurance is very limited, no matter how the company or broker may present it to you. Additionally, your own company may not cover the vehicle during transport, especially if you are moving permanently. Since my van was new, I wanted full coverage including liability, collision and comprehensive with fire, theft and vandalism coverage. Such coverage is not included in the transporter insurance, and is apparently not available from the transporter. Call companies and brokers in your destination state to learn if coverage is provided during transport under your new policy. I did, and found no local agent in Hawaii willing to provide coverage until the vehicle reaches Hawaii. I called the national companies, and found only 2 who would begin coverage from the day my van was given to the New Jersey transporter. Because of the ocean voyage, my experience with the move to Hawaii may be different than that within the 48 contiguous states. But if you want coverage, allow yourself time to search for an insurance company. Luckily, there were no problems with my van during transport. But read some of the reviews and see where a few encountered damage and insurance claims problems.
(more)
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Sent : 09/07/23 ,06:52:30 AM
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Submitted by
Angela Saucedo
from
:
Subject
: Truck Did Not Arrive When Promised.
Pasha Hawaii is the worst shipping company we have ever used. It is been a week now since our truck was supposed to arrive and during this whole time we have been waiting no one can tell us where it is or when it will be arriving. We are in the process of moving from Hawaii across the mainland and are stuck racking up hotel bills while waiting for it to arrive. The company won not even consider providing any kind of compensation even after we politely explained our situation. Do not use this company if you want your car to arrive on time.
(more)
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Sent : 05/08/23 ,11:36:00 AM
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Submitted by
Lucky I.
from
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Subject
: great experience
Pasha Hawaii is great. I just recently shipped my car from Honolulu to Los Angeles and I have to say, Pasha Hawaii was the easiest company to work with. I also loved how they werenot pushy about choosing them over the other shipping companies. I had 10 shipping companies calling me and emailing me and giving me crazy rates to ship, so I had to ignore them.
A good friend of mine just shipped her truck from Honolulu to Dallas and she said it was the greatest experience ever, so after hearing about her experience, I had to go with Pasha Hawaii too. I only paid 920.00 to ship my car, the other companies were charging me between 1100 and 1500. Oh nooo, that crazy
(more)
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Sent : 04/07/23 ,08:38:17 AM
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Submitted by
Noel F
from
:
Subject
: Very frustrating experience and a poor
The customer service on San Diego end of Pasha car shipping was sub par. When I called to find out where my car was when it was supposed to be delivered to my sons house, the girl who answered was not helpful. It could have been resolved quickly If directed me to the email Pasha sent. My son also spoke to her and he agreed she was terrible. Finally she told me to call Sharon but failed to tell me it was to schedule a delivery date and time. Very frustrating experience and a poor representative of The Pasha Group. (more)
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Sent : 09/12/22 ,05:23:47 AM
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Submitted by
Analiza L
from
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Subject
: communicated quickly
Shipped my SUV from California to Oahu, and had zero issues. I had my father ship with a power of attorney and with all proper paper work it went as smooth as can be.
The staff was prompt in informing me about when my car boarded ship, and when I could schedule for pick up date. Pickup took less than 30 minutes! My car arrived with no further scratches than what it left California with.
We plan to use Pasha again once we leave the island, thanks! (more)
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Sent : 04/11/22 ,04:35:25 AM
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Submitted by
Julie
from
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Subject
: dedicated work.
Outstanding service is provided for our Business. Really feeling so proud about your dedication.Thanks Pasha Hawaii!!! (more)
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Sent : 06/23/10 ,17:32:25 AM
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Submitted by
Marton Csokas
from
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Subject
: Thank you
I had recommendation for Pasha Hawaii from my colleagues, and it was really good one. It was easy for me to work with an agent of the compamy, because I could reach her very simply. I was happy to suggest this company. Pasha Hawaii gave me a heaven to deal with this time in comparison another company which I used 4 years back. Thank you. (more)
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Sent : 03/08/10 ,09:57:43 AM
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Submitted by
Timothy Spall
from
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Subject
: great company
This company was enormous. They were easy to place the order with. Driver was courteous, picked up on time and delivered premature. Would absolutely refer them to family and friends. (more)
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Sent : 03/08/10 ,09:51:57 AM
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Submitted by
David Sterne
from
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Subject
: Awesome Company!
Transport Company maintained good communication up to day of delivery. Very satisfied customer. I recommend this company to anyone who is thinking of transporting their vehicle and is concern about safety and affordability. This company rocks! We would never hesitate to use again or recommend to family and friends!! If you buy a vehicle out of state, make it easy on yourself and use this company!! (more)
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Sent : 02/15/10 ,05:06:23 AM
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Submitted by
Dale Wolfe
from
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Subject
: Great Service, overall experience was positive
Pasha Hawaii is very professional and easy to work with .The driver was extremely nice. Truly professional - Prompt and attentive over the phone, from quote to delivery and had excellent communication . There were no problems or issues. I am very satisfied with the service from the company and it's agents. I will strongly suggest you to choose statway for their high quality service. (more)
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Sent : 02/11/10 ,00:57:14 AM
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Submitted by
David Andrews
from
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Subject
: outstanding company
Pasha Hawaii Transportation has been outstanding all through the process. From quoting to last delivery. outstanding communication and service. I would use them once more. Thank You! (more)
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Sent : 02/10/10 ,17:39:58 AM
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