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PDQ AUTO MOVERS INC - Review
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Submitted by
Stormy Butler
from
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Subject
: Car Shipment
The person that was in charge of my vehicle being shipped was named Bruce. He kept me very informed on exactly where my vehicle was. He was available for me to call at all times with any questions. Although I was in a rush at the airport when trying to get this car shipped Bruce was great with getting everything processed for me in a quick and timely manner. I must say I was impressed with this companies service and that is why I took the time out to write this review. I never ever write reviews. Highly recommended and I will be using this company again in the near future. (more)
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Sent : 12/02/23 ,05:47:12 AM
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Submitted by
Bill Ryan
from
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Subject
: .I highly recommend them!
I have used PDQ many times to transport different cars cross country. Bruce or Missy has been there from the first phone call to help with details, answering questions, or any issues that may come up. I will use them again when I need car transport..I highly recommend them! (more)
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Sent : 07/18/23 ,05:40:36 AM
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Submitted by
Justin
from
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Subject
: I will not be using PDQ again.
Like many of you, I was bombarded with quotes from different transportation companies for moving my vehicle. All within the 800-1200 doallar range. I went with PDQ Auto movers for several reasons even though they were on the high end of the quotes - Originally around 1150 - but came down to 1050. PDQ had good reviews and they were the only company that actually called to follow up on the email. However, on the day of pick up, I received no call. When I spoke with Missy, she had not yet contracted with a truck....I gave her 24 hours to find one, and the following day was called by one of the gentlemen saying there still was no truck available. I ended up having to tow the car accross country myself. I understand how this type of business works...(or in my case doesnot work). The lack of a call on the day my car was supposed to be picked up is unacceptable. The fact that the gentleman that called me the next day puched back at me and tried to explain how I was "going to call another company and get a lower quote and be in the same situation" was offensive. I unfortunately cant remember his name. If at anytime someone would have just said "I am sorry for the situation you are in." this would have eased the anger. Obviously I will not be using PDQ again.
(more)
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Sent : 05/23/23 ,09:13:54 AM
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Submitted by
Stephen C
from
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Subject
: worst experience
The Good: As movers, they are quick and efficient. They got the job done with minimal issue (nothing was lost or damaged), so no complaints there.
The Bad: John, the owner, is at best careless and at worst dishonest. I read the other negative reviews here, and that all seems pretty on-brand. He will bully you into accepting his shady practices.
PDQ moved my stuff twice. The first time, John pressured me into signing a document saying they would not be liable for anything damaged during the move. When I questioned him on this, he seemed offended that I would even ask and assured me that if he damaged anything he would pay for it out of pocket just because he would "feel bad." Then why have me sign a document? He just wanted me to take his word. I caved and signed it, and luckily nothing was damaged during the move. They moved my stuff into his buddys storage, which he claimed would be prorated if I did not use the whole month (it was not) and I could pay by credit card (I could not).
The second time they moved my stuff, John brought an extra mover just so he could get "in and out" quicker (the rate for an additional mover was not worth the time it saved me). Then, his incorrect math overcharged me 0.5 hours (see attached photo). He was rushing me to sign the check, so I did not bother to check his math (my bad, but still...). I did not catch this error until I was going through old documents years later. 0.5 hours at $225/hour is... well, a lot of money.
The entire experience left a poor taste in my mouth, like I had been taken advantage of. Personally, I would look for a mover with a bit more professional courtesy. (more)
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Sent : 09/12/22 ,05:39:51 AM
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Submitted by
Sydney M
from
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Subject
: customer service is horrible
When my car finally did arrive, it was two weeks later than the worst-case-scenario delivery estimate. Somehow the antenna had been snapped off the roof (even though those things screw on and off). And before agreeing to hand over the keys to my car, the driver (from Pro Logistic Transport) made me sign a form indicating that when he took possession of the car initially it had been covered in too many dents to even list on this form (more)
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Sent : 07/07/22 ,06:23:53 AM
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Submitted by
Will
from
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Subject
: Clear upfront pricing
Tried another company first who gave me a lower price but then tried to raise it after two weeks i called PDQ and had my truck picked up the next day. PDQ really does mean Pretty Damn Quick (more)
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Sent : 11/12/12 ,09:11:16 AM
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Submitted by
Bob
from
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Subject
: Honest auto shippers
They were very patient and explained evry thing in simple terms so I knew what was going on every step of the way. They were very prompt about answering my calls and were able to get my vehicle picked up in a timely manner with very little advance notice (more)
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Sent : 10/27/12 ,09:11:57 AM
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Submitted by
GSP
from
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Subject
: Honest and upfront
They did not try to sell me they were very honest and up front about cost and timing of pick up. will definatley use again. Had cheaper prices but it felt like i was being sold (more)
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Sent : 04/11/12 ,15:49:33 AM
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Submitted by
David Costabile
from
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Subject
: Fast, quality service
The driver picked up a car that holds a lot of over-romantic value to me. You guys did a great job. The vehicle was well taken care of and the driver communicated with me regularly throughout his trip. (more)
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Sent : 03/31/10 ,19:06:56 AM
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Submitted by
edizen
from
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Subject
: Would use again!
PDQ Auto Movers not only provided the lowest quote, but was friendly and expert when I called to arrange the transportation. I was under a tight time constraint and PDQ worked dilligentlt to organize the transportation. As a matter of fact, the auto truck arrived the night that I arranged for transportation. Moreover, every time I called PDQ, I always got to speak to a person who know the position of my transportation. Would definitely use them again. (more)
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Sent : 10/22/09 ,15:11:40 AM
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