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Non Stop Auto Transport Inc - Review
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Submitted by
Kevin E.
from
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Subject
: Do Not Use This Company
Absolutely the worst company I have ever dealt with! NO communication updating me on my car. Picked up my car 5 days late. Delivered it 6 days later than I was told.
If I could have given them a 1/2 star I would have. I suggest anyone who may consider hiring them, RUN away and pick someone else. No updates on a daily basis, I, the customer, had to call for updates. I wish I had read reviews before I signed up with this terrible shipping company. Even their dispatch manager would not even call me with updates.
STAY AWAY from this customer! (more)
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Sent : 12/13/22 ,04:58:54 AM
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Submitted by
Clara K
from
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Subject
: service was excellent
Non-Stop Auto Transport Inc. customer experience staff is very efficient. They will follow up to ensure that your items are delivered in excellent condition. They have a strict policy on handling vehicles, and on delivery, they inspected to confirm that my SUV was in perfect condition. (more)
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Sent : 10/11/22 ,10:55:13 AM
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Submitted by
Sonja V
from
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Subject
: poor customer service
Beyond having zero customer service, I was called by George from Non Stop and was cursed out and than hung up on, simply for making a deal with a more feasible auto transport company due to my situation. I was infuriated and when I called back to say that that was the most unprofessional experience I have ever had dealing with a company/business, I was then antagonized and repeatedly called to be antagonized for "making a poor choice in using a different company"
Most disgusting person I have ever spoken to. Must be really desperate and angry that they are not receiving contracts
If I could give negative stars I would (more)
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Sent : 08/09/22 ,11:47:50 AM
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Submitted by
Bella C
from
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Subject
: Wonderful experience
I am very happy with the services this company provided for me, I will definitely contact them again in the future.
Victoria was very responsive and on top of things from the very beginning. Pick up went smoothly and exactly on schedule, as we had accorded. Working with her was a worry and stress off my shoulders since she made sure to keep me updated with everything that was going on since the first call. Their prices were reasonable.
I am so glad I found them, because other companies that i inquired from, had prices that were ridiculous and the operators were rude and pushy.
I give them five stars for customer service, communication and thoroughness (more)
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Sent : 06/07/22 ,01:23:10 AM
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