Dealers Choice Auto Transport - Review

Dealers Choice is only rated as the Best. No one can say dealers choice does not always do the right thing. Fair rates for the Best service in the industry  (more)

I used Dealers Choice Auto Transport to ship my car from NJ to Southern California after a local Audi dealership recommended the company to me. The customer service rep that I talked to was very friendly and quick to send me the required information forms. The driver arrived with my car on the earliest estimate date. I would use this company again if I need to ship my car.  (more)

I have used several car transportation companies in the past and this was by far my best experience. I had a car transported from California to Nashville and the service was excellent from start to finish on they did not ruin the car and kept me updated throughout the process would highly recommend this company  (more)

From the late pickup to the late delivery everything was bad. I paid over $300 more than competitors were paying as I was assured my car would move on time. It was in conjunction with a military move so time was most important. I was in contact with Beth for several weeks before pick up. Assured everything would be fine. Car was picked up late causing us to delay flights. 3 hours after they left with my car, driver called to say the passenger window was stuck in the down position. They left with all windows up, I watched the truck load! I told him there was no issue and what did I need to do to fix it as it couldnt be left that way the entire 3000 miles. He hung up and called right back saying the window went up with no issues? The day came to deliver my car and I couldnt get anyone to return calls the entire day. The second day I finally reached Leo who said he'd get the car to me when he could, he didnt know when. Later, he said the car would be delivered late the following night. I stated the car could not be delivered onto the naval base after 9 pm. He said that I could accept it whenever it got there or pay late fees upwards of $150 per day there after. I was forced to accept delivery at 11:30 pm on the side of a dark highway. Further, the car was delivered not by the 18 wheeler it was loaded on but a horse trailer being pulled by someone's personal truck! Noticed right away passenger window was broken and had infact been left down entire drive. Car was completely loaded with dirt and road debris. Driver couldnt contact any one to discuss the issue. He stated I should just be happy to have my car at all and if I didnt accept it and sign he would take the car back and he didnt know what would happen there after! I documented damages and sent them invoices for repairs, they have refused any contact with me further what so ever. With the exception of Beth sending me an email stating the condition was unexcuseable and she would look into it. A week later she emailed that they make no guarantees for condtion of vehicles at delivery! UNPROFESSIONAL, NEGLIGENCE, AND COMPLETE LACK OF CUSTOMER CARE.  (more)

I think i understand why they have so many dealers as clients. I asked 9 local dealers who they used and they all said dealers choice. I also called 3 dealers in Ca. to see who they used and I got the same answer. I know my move was perfect and not everyone's move is, but I have to say Bravo to Dealers Choice auto transport. Thank you.  (more)

Edgar was very supportive when I was looking for a carrier to bring my Dad's truck to Texas for me. I had a bad experience trying to use a different company. He called numerous times while I was still getting quotes but was not bothersome. Once I gave him the deposit, he told me it would be the first of next week prior to they could pick up the truck. He called back the next day and was able to pick it up 2 days premature. The driver was very great and kept us posted as to when he would arrive. I would suggest this company to anyone.  (more)