Lynne P. review for Palmer Moving & Storage

Review Description

I used Palmer Moving & Storage to move everything in a storage unit to my new house approx. 10 miles away. The items were all still packaged and boxed from my previous out-of-state move. The estimate went very smoothly. The moving representative met me at my storage unit to see what I had and I was able to reserve the Saturday that I wanted for the move. The move itself went fine, until the movers dropped one of my custom-made Amish dining chairs and one of the legs split in two. The movers were very apologetic and gave me the contact information for the claims department to be reimbursed for the cost of the chair. Nearly 3 months later, I still have not been compensated for the broken chair. I have been given the run-around, I have had to submit my claim and documentation twice, and have had to contact Palmer multiple times to see what the status of the claim is. I am not pleased and would not recommend Palmer to anyone.