DC review for mayflower express direct auto transport

Complete Review details by DC
  • Posted By :   
  • Posted On :   
  • Posted From :   Virginia
  • Review Title :   worst company
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   738363
  • Origin :   Virginia
  • Pickup :   Late
  • Destination :   California
  • Delivery :   Late
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

I had a conversation with MIKE who is the broker and I explained to him my situation of transporting a vehicle from the east coast. Our agreement was for $800 which included his $175 broker fee, it took almost two weeks the deliver the vehicle and the company PK Line is now asking for $950 to deliver the vehicle. The vehicle had personal belongings in it and everyone was aware of the deal. The funny thing is that its cheaper to ship a SUV than a small compact vehicle like the smart car. Companies are out there to screw people out of their money and by including some fine prints on there website, they think they can get away with it. For about 4 days I tried to get a hold of MIKE at Mayflower through phone calls and email but I got no answers from him, but when the shipping company called he picked up the phone. that tells you that he knows he is at fault and by avoiding calls and emails he is admitting to it. You also wouldn't get the actual contract that you have agreed on because he would email you the contract only showing his broker fee. Good luck everyone and trust me, you don't want to do this to your self...

Total Review for mayflower express direct auto transport  : 78      View All