Jenna review for mayflower express direct auto transport

Complete Review details by Jenna
  • Posted By :   
  • Posted On :   
  • Posted From :   Tennessee
  • Review Title :   Utter Nightmare
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   11662-vm
  • Origin :   Oregon
  • Pickup :   Late
  • Destination :   Tennessee
  • Delivery :   Never
  • Honesty :   NA
  • Knowlegeable :   NA
  • Hold Times/Promptness :   NA
  • Overall Customer Service :   NA

Review Description

These guys seemed great from the start, and it ended up being a nightmare. They tried to charge me twice as much, were late, told me that it was my fault that they dispatched a driver to the wrong city (even though I signed a contract with the right city), and when I expressed my concern with the issues they told me that my low quote and verbal good to gos (ie my car being down a country road, and it not running were not issue) were a "sales technique" and they from the start that they could not get my car shipped for anything neat the price they quoted and charged me.

Rebuttal for this comment
Title    :     Tried our Best to Help!
Rebuttal    :     This customer had a 66 mustang, No engine, no windshield did not have breaks and on top of this was all the way hundreds of miles in the country of Oregon. Could not get a driver to provide a door to door service. Sorry we tried our best but cant perform the impossible. we ships over 12K cars per year and ship 99 percent of our orders with no problems what so ever.
Posted By     :      Mr. Mazzo
Date               :     11-07-2011

Total Review for mayflower express direct auto transport  : 78      View All