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Zippy Shell Columbus - Review
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Submitted by
Michael C
from
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Subject
: They were not responsible for lost or damaged items
They underestimated the size of my move and lost parts of our adjustable bed then charged me to look for them. We have never found them so I had to order new ones. When confronted they showed me a line in their boilerplate contract saying they were not responsible for lost or damaged items. (more)
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Sent : 11/07/22 ,09:47:02 AM
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Submitted by
Jeff W
from
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Subject
: pleasant service
Locally they are amazing. They banged out the loading and communicated well. I definitely think they were great!
But man the corporate associates are rude and unhelpful. The on hold times are HORRIBLE to even get to speak with them. When you do get them on the line they really do not care about you because you are in contract with them by this point and at their mercy. This is a very expensive service, you would at least expect pleasant service. (more)
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Sent : 08/10/22 ,12:31:27 AM
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Submitted by
a w
from
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Subject
: Fantastic Service
Dave Rothman and his team At ZippyShell/ZippyU are fantastic. He has great attention to detail and is extremely professional, kind, and reliable. His communications are timely, thorough, and his focus on doing the right thing. We are and will continue to use them and recommend them highly! (more)
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Sent : 07/06/22 ,23:00:21 AM
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Submitted by
Kashia B
from
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Subject
: Good Service
First off- Zippy Shell Columbus and Zippy Shell INC. are two totally different companys both legally and professionally!! I cannot thank Dave from Zippy Shell COLUMBUS enough! After making a move from Austin, TX to Columbus, OH- and having the worst time with the INC side ... Dave was the only one to give us any communication, answers, and even results. We spoke to him personally after being notified our shell had finally made it to Columbus. We let him know what terrible experiences we had leading up to him receiving our shell here. He immediately sympathized and worked diligently to personally bring our shell to our new home THAT DAY and even helped us unload. Dave was definitely the light at the end of our long tunnel during our move and we appreciate him so much! I cannot say it enough .... THANK YOU!! (more)
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Sent : 06/08/22 ,23:43:24 AM
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