Kissel Moving & Storage, LLC - Review

The movers were extremely rude. I had only 13 medium weight boxes that needed to be moved for a 12-mile distance. They complained about the work. The boxes had to be picked up from the garage of a townhome to be moved to an apartment complex with an elevator. They charged me $300 for this minimal service. On top of it, they insisted that I pay them before they unloaded. I asked them to put the boxes down in my apartment and said I will then pay them. At this, they started threatening me and moving out my boxes. I told them that I did not want to be in the apartment with them and asked them to please wait while I got the money. They refused to listen and started complaining saying that I owe them $500 instead of the $300 that I had agreed upon. I asked my building supervisor to come there and stay until I made the payment and they left. I called their company to inform them and was immediately put on hold. After several minutes of being on hold, I disconnected. I will not use their services again and would not recommend them to anyone. It is not a safe practice to be alone in a house or apartment with strange people and this company should understand that. I do understand that sometimes people may default on payments but there is a reasonable way to deal with this without threatening people. I have moved more than a dozen times in the last several years and not once did I experience problems with movers including interstate moves.  (more)

I needed to move about 500 cubic feet of random stuff (boxes, shelves, sporting equipment, etc) from my basement to a storage garage. 3 guys and a truck showed up at my house when they said they would. Their foreman, was courteous and professional. They quickly yet carefully packed everything into their truck and similarly unloaded everything once at the storage garage. The total time was about 3 hours from start to finish and the price was reasonable. I will certainly use them again.  (more)