Submitted by
David K
from
:
Subject
: poor experience
These guys are crooks, stay far away from them. They refused to provide any insurance documentation to take my vehicle upon me asking. When I requested to see insurance information, the guy told me he would send it to me after I made payment.
I asked if he could please give me a call so we can discuss over the telephone, assuming that there was some type of miscommunication through email. This guy Brian calls me with a horrible attitude, and tells me that hes been burned in the past and cannot send me any insurance information showing that they have valid coverage on my $240,000 vehicle that I am having them transport, until I make payment first.
When I voiced my opinion about this being very shady and odd that I have to make payment prior to having proof of valid insurance, he got upset with me and said I can take my business elsewhere and hung up the phone on me.
Do not waste your time with these guys, they are a broker, and they simply go out and try to find a different company to take your vehicle so that they can make a profit. They are afraid that if they send you the actual companies information, that you will cut them out and go direct to the actual transport company.
Word of advice, do not try and play a customer because you are afraid that they may take their business elsewhere. Instead, treat the customer correctly and act like a professional, and you will have business.
You guys do not deserve any stars and should not even be in business speaking to customers the way you did. (more)
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