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Q Auto Transport - Review

Transport Rankings Review   For  Q Auto Transport
Submitted by  James West   from  :

Subject : I highly recommend this company and will definitely used them again when I need to ship my car

I was pretty nervous in selecting a company to ship my car from California to New York, and a friend recommended Q Auto Transport ass they used them in the past. They gave me a competitive price and I booked my reservation with them without the need to pay a deposit upfront like other companies wanted me to pay. Around the pick up date of my vehicle, they called and emailed me the carrier information. The drive called me ahead of time when picking up the vehicle, and he was very professional and courteous when he showed up. The vehicle arrived at destination two days earlier then scheduled which was nice. I highly recommend this company and will definitely used them again when I need to ship my car  (more)

Sent  : 08/24/24 ,10:48:22 AM
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Submitted by  Kero   from  :

Subject : Wonderful Job

Although there was a delay in shipping my vehicle, Mary Navarro did everything to get my vehicle shipped to Texas. I am satisfied in the prompt customer service and the driver was cooperative and delivered the car in timely manner.  (more)

Sent  : 11/07/23 ,05:25:58 AM
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Submitted by  Kalidasan   from  :

Subject : Good And Prompt Service As Expected

one of my flatmate moved from Glendale , California to Michigan,Wixom last November and I got the reference from him and connected Q Auto. The response was prompt and finalized the quote and settled for 800$. My friend shipped the car for $650 in last November and i inquired for it but i was told that, there is new emission law in California where the trucks older than 2010 model are not allowed in California state and thus the price have gone up.I am not sure its correct or wrong but i had to ship my car ASAP and accepted the amount.The car was picked up on Friday afternoon as informed and received the car at 11 AM om Monday at Michigan ,south filed. The driver was good to come to my office and drop the car instead of home where i asked for.The service was good and prompt and the car was clean other than usual open top travel dirt. unexpected early drop compelled me to write their service and the customer care executive Mary was very helpful and answered the call at odd hours as well.Good service and I am happy with the service.(Quite confused on the California emission law though :-P)  (more)

Sent  : 11/03/23 ,07:08:49 AM
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Submitted by  Terry N.   from  :

Subject : Highly recommend

I called on Friday morning and the phone was answered immediately. Within two hours, the vehicle was collected from the dealership and delivered over 800 miles away within 24 hours without incident. The carrier communicated their ETA three times. I am great full for professional, honest, & efficient service. Carrier even pointed out a feature that was not working suggesting we reach out to the dealer. I would use Q Auto Transport again for sure!  (more)

Sent  : 03/14/23 ,08:43:46 AM
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Submitted by  Caya W   from  :

Subject : definitely a better experience

We booked this company to ship FOUR cars from California to Florida. Originally the first shipment for the first two cars came 2 days earlier than planned and it was very difficult to reschedule. Once they were able to reschedule, the pick up of the first set of cars was THREE days late. I was told that the driver would call me once they had get close to our home. I waited and waited and waited for three days. McKayla at the dispatch center was very helpful and professional. She answered all of my calls and had great communication with me. She was having a difficult time finding drivers traveling to Florida but she was able to do it, unfortunately the drivers were not as pleasant, she even connected me with one of the owners of the shipping company. I must say, they did deliver my first set of cars safely and within the first estimated time of arrival. My second set of two cars was definitely a better experience.Right on point. Would I ever ship with them again? Hard to tell, based on my second shipment I probably would.  (more)

Sent  : 10/11/22 ,11:57:55 AM
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Submitted by  Terry N   from  :

Subject : professional, honest, & efficient service

I called on Friday morning and the phone was answered immediately. Within two hours, the vehicle was collected from the dealership and delivered over 800 miles away within 24 hours without incident. The carrier communicated their ETA three times. I am great full for professional, honest, & efficient service. Carrier even pointed out a feature that was not working suggesting we reach out to the dealer. I would use Q Auto Transport again for sure!  (more)

Sent  : 06/07/22 ,04:46:51 AM
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Submitted by  James West   from  :

Subject : Great Company

I was pretty nervous in selecting a company to ship my car from California to New York, and a friend recommended Q Auto Transport ass they used them in the past. They gave me a competitive price and I booked my reservation with them without the need to pay a deposit upfront like other companies wanted me to pay. Around the pick up date of my vehicle, they called and emailed me the carrier information. The drive called me ahead of time when picking up the vehicle, and he was very professional and courteous when he showed up. The vehicle arrived at destination two days earlier then scheduled which was nice. I highly recommend this company and will definitely used them again when I need to ship my car  (more)

Sent  : 04/08/22 ,00:38:04 AM
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Submitted by  Chris Creasy   from  :

Subject : Damaged Fully Restored Classic Car

I contracted with Q Auto Transport on 4/2/2021. Q Auto contracted with Premier Auto Carriers to transport my car, Invoice number was13268. My car is a fully restored 1970 Opel GT. It shipped from Kernersville NC to Cookeville Tenn. when the car arrived in Cookeville it was noted on the bill of lading that one of the chrome wheels had been damaged. I contacted Q Auto Transport 4 times over the last 2 weeks without resolution. I’ve tried to contact them 4 times today 5/13/2021 but have not received a call back. I caution you in using this company.  (more)

Sent  : 05/13/21 ,22:23:12 AM
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Submitted by  Avi Scheinbaum,   from  :

Subject : Awesome

Awesome Service, i spoke with top and professional people. they guided me and educated me in the ins and outs of the transport business. i will definately recommend them again  (more)

Sent  : 09/18/18 ,11:22:46 AM
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Submitted by  Jon   from  :

Subject : Not clear on amount of extra charges for transporting personal items in vehicle

When we set up transport we were told that we could put 100 pounds of personal items in the car. My son packed 159 lbs. of clothing and was charged $100 for the extra 59 lbs. When the carrier arrived, they required that my son pay an additional $100 or remove the items from the car. He had no choice at that point. Q Auto Transport did not warn us that the carrier could charge any amount they choose and they would not help us. Had they been clear that the carrier would make these outrageous demands, we would have strictly limited the amount to 100 lbs. to save the $100. We feel that Q Auto Transport was negligent in telling us of these potential issues. My advice is to proceed with caution and find out in advance exactly what they are going to do - do not trust them to tell you and to look out for your best interests.  (more)

Sent  : 04/05/17 ,13:28:33 AM
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Submitted by  Anthony   from  :

Subject : NEVER AGAIN

Sounded great when setting everything up. After I signed contract it all went wrong. Pick up was a day and a half late. Delivery was scheduled for 29 Dec, delivery took place on 8 Jan. Turn out Q Auto told the truck driver that I was "OK with late delivery" and they never checked with me. Find a different company, do not trust Q Auto with your car!  (more)

Sent  : 01/08/17 ,15:21:48 AM
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Submitted by  Susan   from  :

Subject : Good company overall

I honestly was a bit sketchy for this company because of the reviews on here but everything went out great. Will contacted me when it was needed and returned my calls for when I had questions. My car was picked up on time and delivered early in the morning. Now, the reason why I'm giving this company 4 stars is because my car did not come in the condition I had left it with the driver. Although, there minor damages on the back of my car because of another car behind mine, the driver did give me a pretty good discount for me to get it fixed. Still, good company and good customer service.  (more)

Sent  : 08/27/14 ,00:01:23 AM
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Submitted by  Latoya   from  :

Subject : Who drove my car?

143 extra miles and the side was scratched as though a mad girlfriend keyed my car. Now this company will not return any of my calls and I don't know why.  (more)

Sent  : 08/09/14 ,18:12:08 AM
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Submitted by  Kristina   from  :

Subject : Horrible

They contracted a transport company that ended up stealing a bunch of cars mine included. Q auto doesn't take responsibility and has not provided any consolation. They continue to beat around the bush and say the same scripted response.  (more)

Sent  : 04/14/14 ,16:26:11 AM
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Submitted by  Marc Martinovic   from  :

Subject : Buyers be aware!!!!!!

Stating on January 02, 2014 and until today January 31, 2014 car is not delivered. Pickup was in Michigan and delivery should have been in state of Washington. I made many, many telephone calls and each time was promised different things. However, each one of those promises turnout to be a lie. Q Auto Transport is very good of not following through. I would like to inform people; “buyers be aware”. Facts speaks for it self’s  (more)

Sent  : 01/31/14 ,13:22:49 AM
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Submitted by  Richard   from  :

Subject : BEST EVER

WE LOVE MARY SHE IS SOOOOOOOOOOOOOOOOOOOOOO GREAT THANK YOU SO MUCH PROFESSIONAL FROM THE FIRST CALL. MARY CALLED WITH IN TEN MINUTES OF ME PUSHING THE BUTTON ON THE COMPUTER SO I SAID WELL SHE CALLED FIRST THEY ALL WERE TALKING THE SAME PRICE SAME EVERY THING SO HOW COULD WE PICK WELL SOMETHING ABOUT HER STRAIGHT FORWARD VOICE AND THE WAY SHE SOUNDED MADE ME TRUST HER AND I AM SURE GLAD I DID CAR CAME WITH NOT A MILE EXTRA NOT ONE MARK THE SAME WAY IT WAS PICKED UP THANKS AGAIN Q AUTO TRANSPORT YOUR THE BEST REALLY THANK YOU  (more)

Sent  : 01/21/14 ,20:47:32 AM
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Submitted by  Bryan   from  :

Subject : Everything came out perfect

Frank contacted me May 14 in regards to a transport that I needed to have done. We spoke briefly in regards to his services and price. It took me a couple weeks to go though all of the quotes that I had received. I have to say Frank's professionalism is what had me. Compared to the other people I spoke with made no sense and did not sounds professional at all. Frank made me feel comfortable and kept me up to date on the transport from pick up to delivery. I would recommend this company to any one. Frank will take care of you and put your mind at ease. Keep his number saved 954-580-3218. Thank you Frank.  (more)

Sent  : 07/09/13 ,22:05:18 AM
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Submitted by  Mike   from  :

Subject : Will definatly use again!

I contacted Frank at Q Auto Transport about a price quote to ship my car to California out of Florida, and I was impressed by the amount of knowledge he showed and expertise he had. Their driver Jack, called us 1 day prior to pick up and scheduled the time to come and pick up the car. I called back Frank on the third day after the pick up to check on the transit and time frame, and he assured me that we were still on schedule. When the car arrived to destination, Jack called again and told me that he will be delivering at 6 in the evening, and sure enough he did. Again, I will defiantly use Q Auto Transport again, and recommend their service to any one who is interested in shipping their vehicle. Good job guys!  (more)

Sent  : 05/08/13 ,22:18:27 AM
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