Pegasus Auto Transport - Review

Booked with Dependable Auto Movers, Pegasus was the carrier. Neil and his co-driver (never got his name) are both really cool guys and did a great job of caring for and transporting my late fathers classic restored Chevy truck. They took longer than originally expected due to some mechanical problems (and a trip to Atlanta that I did not expect), but overall a very classy business and great to deal with. If your broker books with them, you can be confident that they will do a great job! Thanks guys!!  (more)

My insurance company uses them for my roadside service. They said the estimated time would be 10:54 AM , they showed up even earlier than they said. The driver was polite and fast at getting my car loaded on the flat bed and off to be repaired.  (more)

They outshine in transporting vehicles from one place to other in a great manner. This transport company really has immense knowledge and expert in managing difficult situations. I felt happy about their dedicated work. Honest and people friendly.  (more)

I would stay clear. I can only speak from my experience, but Pegasus does not communicate with its drivers. And really, they didn't communicate all that well with me. The driver actually passed my house up by 7 hours. (14 hours total) Two days late. Pegasus claimed the driver uses city names only, and he ended going to a city with the same spelling minus one letter. Why not find a driver who utilizes zip code maps??? They had the correct zip code, according to Pegasus, but decided to go to some other city half the state of Florida away. Then there was no 24-hour notice prior to delivery. I had to call Pegasus. Then the car was unloaded and I found a scrape. (I later found another, but the car was too dirty from the cross country trip to initially notice it.) And then it turned into a circus. Honestly, I couldn't even understand the argument the Pegasus owner/rep was using to deny the coverage for the scrapes. It was contradictory. Ultimately it was only like $300-$400 worth of damage, but I probably spent $500 worth of time corresponding with Pegasus before I finally gave up. In my opinion, Pegasus does not stand behind their product/service... at least not in this case. This order was handled in a very sloppy fashion. I would shop around and find some company with lots of great ratings.  (more)

Booked with reliable Auto Movers, Pegasus was the carrier. Neil and his co-driver are both actually cool guys and did a great job of caring for and transporting my late father's classic restored Chevy truck. They took longer than initially expected due to some mechanical problems, but overall a very classy business and great to contract with. If your broker books with them, you can be convinced that they will do a excellent job! Thanks guys!  (more)