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Intercity Lines, Inc. - Review

Transport Rankings Review   For  Intercity Lines, Inc.
Submitted by  Dave   from  :

Subject : Fantastic Service Shipping My Cobra

Camacho and his wife (sorry I do not recall her name) were fantastic to work with. They were very communicative throughout the entire pick-up and delivery process and were very accommodating to make the pick-up and delivery work for my schedule. My car arrived in perfect condition!  (more)

Sent  : 05/18/24 ,04:47:31 AM
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Submitted by  Andrew H.   from  :

Subject : Exemplary Customer Service For Everyone

I rarely take the time to review companies I purchase from but I am writing this review about Intercity Lines because we had the unusual opportunity to experience exemplary customer service. The company usually deals with the rich and famous (Jay Leno and many ultra-expensive car owners) but I am just a dad who wanted to have his 24 year old daughter’s first car of her own get to her safely. She lives in a mountain community in California, which makes things tricky. Matt Mriglot from Intercity pulled out all stops to make sure we coordinated with a truck heading west through Chicago, where we bought the car. Tim Sullivan, the truck’s phenomenally experienced driver cared for her used Subaru Outback with the same care and detail as the Ferraris sharing the truck. He stayed in touch with me and my daughter throughout the trip, arranging to meet her in a safe truck stop she which was able to travel to. The car was delivered perfectly and she was thrilled with it. Thank you to Matt and Tim and Intercity for treating us and our vehicle with the same care and dignity you offer the rich and famous.  (more)

Sent  : 01/12/23 ,11:35:20 AM
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Submitted by  Gary V   from  :

Subject : I extremely recommend using these folks

Working with Intercity Lines, Inc. to ship our GT3 six hours away was amazing from the first phone call. Our driver, Josh, called the night before to give us an estimated rendezvous time, and he arrived in the morning spot on. The car was closely inspected, loaded up and covered. These folks really know their business and it was an absolute joy to work with them. My car was last on and first off, so that was wonderful. The car dealer commented on how professional and smooth the unloading went.  (more)

Sent  : 06/06/22 ,02:45:06 AM
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Submitted by  JimMc   from  :

Subject : very impressive transport

We used Intercity to transport a new purchase from Florida to California. Perfect transaction. Great communication. Not the lowest transport option but not the highest, but the Team and the trucks are the best.  (more)

Sent  : 03/09/22 ,00:42:19 AM
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Submitted by  Roger Lavallee   from  :

Subject : Great Company

From the first day the I contacted them to the day they delivered my corvette I received top notch service. Very informative staff and friendly. Joe who delivered our car was wonderful. Called when he had car on truck and approximate time of delivery. Right on time and such care in unloading our car because of the tight fit in truck. I would diffidently use them again. Talk about white glove service they are the best.  (more)

Sent  : 10/18/16 ,10:19:59 AM
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Submitted by  Peter Fontana   from  :

Subject : Very professional - they take extra care

Intercity Lines office staff and drivers are very professional and take fantastic care of your car while they transport it. They were very communicative in setting up the pickup and while en route. I had a 2001 BMW M Roadster brought from Mississippi to Massachusetts. Their price was only slightly higher (7%) than cheapest quote I got from the typical brokers. I was extra pleased with the husband and wife driver team (Virginia and Bill) that brought my car. Their enclosed trailer was spotless and the car came off ready to show. I have used broker-based shippers in the past and have had cars damaged consistently. My experience with Intercity Lines was a dramatic change from this. Go with Intercity Lines and avoid the nightmare of typical broker-based transport.  (more)

Sent  : 06/17/14 ,10:25:44 AM
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Submitted by  WAYNE WEAVER   from  :

Subject : NEVER USE INTERCITY LINES

My vehicle was not covered and the hood was damaged. The hood and glass was vandalized with scratches. Mike at Intercity Lines was impertanent and rude. He wouldn't offer me the time of day when I filed my complaint. Please use caution. I will never use them again!!!  (more)

Sent  : 07/29/10 ,23:42:48 AM
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Submitted by  Sandra   from  :

Subject : Awesome!!

I was very nervous at first, after hearing negative feedback about shipping companies, but after I booked my car with Intercity Lines, all my worries were relieved. They are awesome and always willing to assist me in every way needed. They checked up with me on the shipment and even called two days before delivery to give my heads up. I suggest them to all. Thank you!  (more)

Sent  : 07/02/10 ,16:19:01 AM
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Submitted by  Kurt Naebig   from  :

Subject : PERFECT FROM START TO FINISH!

PERFECT - expert customer service, scheduling, communication, care of our car, perfect condition when it arrived. Car was covered, clean and securely transported. Took less than a week to schedule & lightning-fast delivery right to our home. greatest in the business. Highly suggested!  (more)

Sent  : 05/08/10 ,07:19:16 AM
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Submitted by  Mark Strong   from  :

Subject : Great service

Have had autos transported a couple of times in the precedent. Intercity is the first that below promised and over delivered. I now will use them all time we ship a car. Very expert and I knew where the 2008 Lexus was at all times. The car arrived earlier than promised, clean, and unspoiled. A few bucks more but value every penny.  (more)

Sent  : 05/06/10 ,17:13:41 AM
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Submitted by  James Franco   from  :

Subject : Great service

Have had autos transported a couple of times in the long-ago. Intercity is the first that under promised and over delivered. I now will use them all time we ship a car. Very professional and I knew where the 2008 Lexus was at every times. The car arrived former than promised, clean, and undamaged. A few bucks more but worth every penny.  (more)

Sent  : 05/05/10 ,15:46:28 AM
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Submitted by  xavior   from  :

Subject : Great service

Have had autos transported a couple of times in the earlier period. Intercity is the first that beneath promised and over delivered. I now will use them always we ship a car. Very professional and I knew where the 2008 Lexus was at all times. The car arrived earlier than promised, clean, and undamaged. A few bucks more but value every penny.  (more)

Sent  : 10/30/09 ,14:33:22 AM
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