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Freedom Auto Transport - Review
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Submitted by
Jay R.
from
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Subject
: Experienced & Professional
Freedom Auto Transport first started shipping our cars from coast to coast over 8 years ago when my children were in college and would come home for the summers. Every person I worked with there had managed to coordinate the pickup and dropoff times and dates. They stayed in communication with us and we could not be happier. Martyn and Gerald has helped us the last couple times and we are like two pigs rolling in the mud (more)
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Sent : 05/18/24 ,04:58:09 AM
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Submitted by
Jay R
from
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Subject
: Every person I worked with there had managed to coordinate the pickup and dropoff times and dates.
Freedom Auto Transport first started shipping our cars from coast to coast over 8 years ago when my children were in college and would come home for the summers. Every person I worked with there had managed to coordinate the pickup and dropoff times and dates. They stayed in communication with us and we couldnot be happier. Martyn and Gerald has helped us the last couple times and we are like two pigs rolling in the mud (more)
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Sent : 09/07/23 ,07:05:09 AM
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Submitted by
Steve Clark
from
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Subject
: Freedom was Amazing!
I needed a vehicle shipped from Modesto, California to north Idaho. I received a quote from Freedom Auto Transport on Monday, August 14 around 2000 hours. It is now Wednesday, August 16 and the car was just dropped in my driveway. After receiving the quote, I was contacted by email by Freedom Auto Transport. I was provided a contract but was not pressured. I needed it handled so I signed the contract Monday evening, thinking I would be home by the time the contract was even assigned. On Tuesday morning, around 0830 hours, I received a call from Freedom Auto Transport and was asked to pay the $495 deposit, which I did via credit card. I was told the vehicle would most likely be picked up that same day. I had read some negative reviews about Freedom and figured they were blowing smoke. Early in the afternoon, I was contacted by the vehicle seller and told the contracted driver/trailer had arrived. I spoke with the driver Jorge Sanchez and he said I could expect the delivery late the next afternoon. Now I thought this was a little worrisome as I did not think the car could be delivered anywhere close to that estimate. Low and behold, Jorge delivered my vehicle to my driveway by 1730 hours on Thursday, August 16, Less than 48 hours from when I received the quote!!! We were traveling during this whole time and had started the process as we knew it would take a while and we would be home well before the delivery. We fly home tomorrow, Thursday, August 17, with the transport handled. In my opinion, you absolutely cannot go wrong with Freedom Auto Transport!! The quickness of it all even now, after delivery, seems impossible. Would give them 10 stars if I could. (more)
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Sent : 08/17/23 ,01:47:42 AM
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Submitted by
Rara L.
from
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Subject
: Do Not Use This Company
do not work with these kids, they will promise you a date for pick and when the day finally comes, they ask for more money, Scammers,
(more)
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Sent : 05/12/23 ,06:38:55 AM
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Submitted by
Jay R
from
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Subject
: Experienced & Professional
Freedom Auto Transport first started shipping our cars from coast to coast over 8 years ago when my children were in college and would come home for the summers. Every person I worked with there had managed to coordinate the pickup and dropoff times and dates. They stayed in communication with us and we couldnot be happier. Martyn and Gerald has helped us the last couple times and we are like two pigs rolling in the mud (more)
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Sent : 04/10/23 ,08:46:15 AM
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Submitted by
Alex R
from
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Subject
: Extremely unprofessional
Horrible company. Very unprofessional and unreliable. Quoted me 3 different prices after assuring me my car would be picked up at a specific rate. They tried to get me to pay 900 for transporting my car after quoting me 650 2 weeks prior. I made it clear the exact day I needed the car delivered by. Now I took the day off so the driver hired for the job can come pick up my car and guess what he never showed up I had to call the dispatcher the next day and she tells me he will be there between 1 3pm that day. The driver then called me at 4pm saying he outside. I met him in front of my community with the car and now the driver proceeded to ask me for an extra 200 because I have my items inside of my vehicle. Not only was this never expressed to me that there would be a fee for having items in the vehicle but after I agreed on a price with the driver for transporting the car with these items I asked him to assure me on the arrival date of the vehicle Now he claims that the car will be delivered by the 30th!After I made it clear 2 weeks prior to the company that I specifically needed the car by the 29th because I am moving That was my last strike. I parked the car in my driveway and I have another company picking my vehicle up in the morning. Stay far away from this company business is business and they surely lack in communication and ethics Extremely unprofessional and I would not trust them for shit. (more)
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Sent : 05/13/22 ,08:02:29 AM
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Submitted by
James C.
from
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Subject
: Great Experience
Freedom Auto Transport shipped a car that I bought from NY to FL. There were no delays and the car was in great condition when it got here. I will be using them again to ship my cars in the future. John was very helpful and the few times I called in I always got help right away from everyone else. (more)
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Sent : 04/12/22 ,23:25:37 AM
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Submitted by
Abe R
from
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Subject
: A
I contacted Freedom Auto Transport under short notice and they delivered. Got my vehicle picked up in Dallas, TX the same day, it took about 3 days to get delivered. Driver contacted me prior to arrival on both ends and was very friendly. Very easy to do business with. Thanks again. (more)
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Sent : 06/14/21 ,19:46:45 AM
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Submitted by
Kaedan Ericson
from
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Subject
: Great Service
I wanted to share my experience dealing with Freedom Auto Transport. Could not have gone any smoother. Called up Tuesday morning, had my vehicle picked up and on a trailer the very next day! Wow! Everyone I spoke to at Freedom was extremely helpful and friendly. Especially Mario in dispatch. He answered all my questions and stayed in contact with me the entire time. Even sent me a picture of the vehicle loaded on the trailer since he knew I was a little worried. Very pleased with my experience and would 10000% recommend Freedom to anyone that needs auto transport service. Thanks again. (more)
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Sent : 06/12/21 ,13:56:23 AM
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Submitted by
Mike Green
from
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Subject
: Great Service
Pleasure dealing with them. They were upfront about everything! the car was delivered on time as needed!! Would not hesitate to use there service again or recommend them to friends and family! thank you Anthony for all the hard work. (more)
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Sent : 11/16/15 ,16:37:14 AM
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Submitted by
lee
from
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Subject
: BEWARE! Low Quality and will not pay for damages
This company will damage your valuble automobiles and will not stand behind their "guarantee" to insure delivery without deductable. They also hire other unknown and unreliable subs that use below average equipment,and do not handle your cars with the care you deserve. Be Careful with these guys and check your vehilcles closely for damage when they do get around to delivering them. (more)
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Sent : 12/19/12 ,12:25:24 AM
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Submitted by
Jeff
from
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Subject
: Awesome
I cant believe that I have been moving my car now for 6 years and no body could match up to these guys. I booked my order at 2pm and it was picked up before 3pm and delivered not even 2 days later. Amazing!! (more)
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Sent : 10/24/11 ,10:18:34 AM
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