Five Towns 1889 Inc - Review

NEVER use this company they are SCAMMERS!!! Mike Roberts will charge your card for the brokers fee before a driver is even confirmed. He quoted us a price and sent a carrier to our house after the date promised and without notice who charged us $335 more than the quote. Mike would not answer our calls or return our phone calls. When we finally reached him [2 DAYS LATER] he had two differenT stories that were both lies about why the fee was different. When I produced our email exchange documenting our conversation, he then became very condescending and rude and even hung up on me a couple of times. When I asked to speak with the owner/manager, he informed me that he was the owner and I said how unfortunate that as an owner/manager you would run your business that way and he laughed and hung up on me. He made it perfectly clear that he was not refunding our money, but stated that he would send us a $75 gas voucher to off-set some of the cost. That voucher never came. The carrier [NATIONWIDE CAR CARRIER] he sent to my house was even shadier and more dishonest. STAY AWAY FROM THESE PEOPLE AND THIS COMPANY!!!  (more)

Customer service was excellent, they were polite and professional and I was kept informed during the move. I have been most impressed with the level of education that the drivers seemed to have and they all spoke very patently. The shipping time was not long at all and It was so nice having my truck back, and sooner than I thought it would've been.My car arrived on time as planned. I will use this company in the future, very accountable, professional, and courteous staff, my vehicle arrived just like they said it would.  (more)

I wanted to move my car during the Christmas holiday season across the country, from California to New York. I was getting few responses from carriers using the first company I signed up with. I moved my business to Five Towns based on its good reviews. They were very professional and made my experience as easy as it could be. This company did a good job. I would recommend Five Towns as my first choice for transporting your vehicle  (more)