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DAS Global Services - Review
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Submitted by
Woody
from
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Subject
: Overall Good Job
I , like many, found this site two weeks after DAS had my car and two weeks before I received it. Needless to say all the mixed reviews had me concerned. I shipped a 40 year old restored car enclosed from California to NY. My contact person always picked up the phone and was professional and helpful even when we hit a couple of bumps along the way. He was accurate in that the car sat for a weeks in Ca. but came straight accross to NJ in 3 1/2 days. I was able to track it on the site with ease. There were three things that I took issue with but, bottom line is my car arrived safe and sound. First issue was, after bumping back my original ETA a week I was told that my car would sit in NJ until every car that was closer to its listed ETA was delivered first. My issue with that was it was below zero wind chills in NJ that week and a 40 year old car from California arguably is less likely to be prepared for such condidtions than the average dealer maintained newer car that they ship. My problem though. Two, when the car arrived the drivers first question was did the seller tell me that the back shocks were not attached. In fact , they were hanging and mangled. The line that they donot check suspension at pick up was just plain stupid. Fact is, what must happened is that when one ships enclosed as I did, the wheels are strapped down as opposed to the body being chained on an open rig. The body must have shaken pretty good for 3000 plus miles and the lower nuts came off. Not DASs fault . The driver saw it at the yard in NJ but was told to load the car as is. At my home he asked for me to watch as he backed off as he was sure they would catch on the truck . When I requested he was nice enough to let me stand under the vehicle on his rig and remove the four bolts holding the top of the shocks thereby avoiding other damage to my vehicle.If he didnot give a sh_t he could have simply said it was against insurance or company rules. The car did arrive filthy. It did snow the day before so no doubt it would be explained away but they definately had no interest in my performing as detailed of an inspection of the vehicle as they did at pick up. I gave it a once over and signed off. When cleaned up the only thing I found were two scratches on the passenger window that werenot noted but I honestly couldnot say if they were or werenot there in California. I think bottom line is that they did what they said and anybody buying a vehicle that they have an emotional attachment to cannot reasonably expect the shipper to treat it as anything other than just another car. If you want white glove service than pay 2 or 3 times the price and you will probably get it. I still think I was better off with DAS than taking a crapshoot with a broker. (more)
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Sent : 12/02/23 ,04:58:07 AM
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Submitted by
Kristine
from
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Subject
: Good Cross Country Move In Winter
I am very pleased with the experience.
I called and got the estimate and made a reservation on 12/9. Bernie Torres was pleasant and helpful and the experience was very simple.
I used terminal to terminal shipping and dropped my 2008 Prius off locally to my origin and picked it up close to my destination. I was able to track progress each day on the phone and realized my car would arrive early. I sent an email to the destination terminal explaining that I would not be available when the car arrived and when I would come to get it.
When I arrived the car was clean and ready.
I dropped it off on a Friday and on Monday I realized that I left my work badge in the car. I called and the car had not left yet and they got my badge from the car and had it waiting in the office for me. The young woman at the reception desk was very nice and helpful. I am afraid I donot remember her name.
I also got to see the car leave, in its position on the top of the open transport.
I dropped off the car on December 11. it left on Dec.14. It was in Texas on Dec. 16, and 17 and weather reports were talking about very heavy rain in Texas. It was in Arkansas on Dec 18. On December 19 it was in Tennessee and the big snowstorm hit the mid-Atlantic states. On the 21st it was in Linden, NJ and the next day it was in Manassas, VA. I didnot make it until 12/27, Sunday and so I picked up the car on the morning of 12/28. My husband and brother-in-law were with me and were also impressed by the service and condition of the car. (more)
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Sent : 12/01/23 ,12:44:25 AM
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Submitted by
Suhasini Y.
from
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Subject
: Really nice and understanding people.
Really nice and understanding people, answer all questions patiently and explain everything you need. Will definitely come back here! Best ever company. Thank you DAS Auto!!!
(more)
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Sent : 05/20/23 ,06:05:21 AM
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Submitted by
Preethi P
from
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Subject
: highly recommended
Quan and his team were super helpful and friendly! I came in with a weird humming noise concern, and Quan test drove the car with me to narrow down the symptoms. He was very knowledgeable and up front with the pricing for the repair! Also really nice of him to show me how to tell which wheel was having the issue by spinning each of the wheels on the lift. The repair was done promptly and the car sounds great now!! Thanks guys! (more)
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Sent : 04/05/22 ,00:17:03 AM
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Submitted by
Jon
from
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Subject
: Do not use!!!!
The worst company I have ever done business with. They will try to extort more money from you once they take possession of your vehicle as they did to me. Do not use!!!! (more)
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Sent : 08/31/15 ,23:54:37 AM
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Submitted by
Customer
from
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Subject
: Lousy Company
Strongly advise NOT to use this comapny for any type of shippment. They will damage you vehicle or you property and will find all kind of reasons not to cover the damages.
Read other reviews. This company is a scam. (more)
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Sent : 10/31/12 ,14:08:49 AM
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Submitted by
Lauren
from
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Subject
: NEVER USE DAS
I would not recommend using DAS to my worst enemy. They delivered my car 70 miles away to West Palm Beach 3 days early while I was on vacation when they were suppose to drop it off in Miami when I would be there. Besides having to drive an extra 70 miles and pay for the gas myself, my car was filthy dirty inside and out. I had to get new carpets on the inside and have the entire interior and exterior cleaned twice at my expense. I believe that they left a window open during my move and water and dirt got into my car. The seats were covered in mud and dirt. I can't even tell you what the outside looked like, I couldn't even tell if there was major damage to it or not. DO NOT USE DAS EVER (more)
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Sent : 02/25/12 ,21:47:13 AM
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Submitted by
Dada Relo
from
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Subject
: The worst! Stay away
These people only operate phones and a website. They are your worst nightmare. Stay away from them (more)
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Sent : 03/18/11 ,18:22:43 AM
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Submitted by
jacon
from
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Subject
: Great service
I was impressed by the service provided and also they provided the exact information it was fully satisfied by the service throughout. (more)
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Sent : 01/14/11 ,02:14:53 AM
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Submitted by
Lela Rochon
from
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Subject
: Good service and reliable
DAS Global Services was the third company I contracted with to get my vehicle picked up from a somewhat remote location in Oregon during bad weather. I am pleased to say that DAS Global Services not only provided me with the best price and their service was outstanding. Everything went very smooth. Thank you DAS for a great job transporting our vehicle. I will use this again and won't hesitate to recommend them to my family and friends. (more)
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Sent : 03/10/10 ,03:38:34 AM
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Submitted by
Ilram Choi
from
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Subject
: Awesome Transport company!!!!
The service was unbelievable. Will do business again next season! I was so impressed with his knowledge and expertise .Very professional, excellent communication, the whole experience was extremely pleasant. I would definitely use them again and would recommend them. (more)
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Sent : 01/15/10 ,01:10:03 AM
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Submitted by
Customer
from
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Subject
: Worst company ever
If you use this comapny, guarantie you'll regret it. The worst comapny on planet. They will damage you stuff and they will not cover the cost. Strongly recomended by many NOT to do business with this company. Check BBB before you even think of hiring this company. (more)
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Sent : 11/01/12 ,14:43:25 AM
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