Heather H. review for Central Van & Storage

Complete Review details by Heather H.
  • Posted By :   
  • Posted On :   
  • Posted From :   West Virginia
  • Review Title :   Horrible customer service.
  • Star Rating :   
  • Rating:   1 Out of 5
  • Quote or Order ID :   
  • Origin :   
  • Pickup :   Early
  • Destination :   
  • Delivery :   Early
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

Central van and storage headquartered in Pittsburgh and operating in West Virginia was a major disappointment. Two years ago we moved two houses into one and the crew from central van and storage were phenomenal. Worked quickly, wrapped the furniture, and were exceedingly professional. Because of that positive experience we choose them once again for our latest move. The crew showed up at 9:00 a.m. And took their first break at 10:15 a.m. They broke one of the sliding Windows on my antique barristers book case. Our armoire and chest of drawers were severely nicked up. They broke one of our box springs and ruined the drawers in our dressers by forcing them until most of them won not even open central van and storage thought an offer of 363 is going to compensate us for damage to 6,000 worth of furniture. Stay away from central van and storage.

Total Review for Central Van & Storage  : 3      View All