Kathy R review for United Carriers

Review Description

I called Mike to arrange shipment of my vehicle to Flrida. He sent an e-mail with a quote that said $597. when I called to finalize and place the order, he told me I had to give him $200 and the balance was due upon delivery. He also said my car would be delivered in 3 days. What he didn't say was that the $200 was HIS broker fee and the $597 was the trucking fee. Also, my car was picked up (NOT DELIVERED, like he said) in 3 days. And delivered 4 days later, not 3. He e-mailed the contract which I had to sign quickly. However I had to do it on my cell phone which made it not very readable. UNFORTUNATELY what he said VERBALLY was nothing like what the contract said. I also had an e-mail that mentioned the $597 but he would not recognize that as binding. MY bad for not understanding the contract, however he MISLEAD me verbally with both the price and the delivery date. DO NOT BELIEVE ANYTHING THIS COMPANY TELLS YOU ON THE PHONE. They nevcer sent any e-mails about the status of my delivery, like their web site indicates. I also called Mike twice on Friday for an update and left messages. No return call was made. When the delivery arrived and a problem arose, I tried calling 3 times. his voice mail was full and I could not reach him. The e-mail address from the web site came back as undeliverable.