Jacqueline Mendez review for Turbo Auto Express LLC

Review Description

I’m leaving 2 stars prior to even seeing my vehicles condition although it has arrived “CLOSE” to my home address I provided. Dealing with this company has just been a NIGHTMARE. I went through a broker and at the time I was given a drivers number then a different drivers number. My vehicle arrived well out of the estimated time frame over one week. I understand that things can happen but c’mon over week now? My vehicle is how I make a livelihood during this pandemic as well. I asked the driver if he would work with me on the price due to all the delays and I was told to contact his boss so I did and his boss just flat out said “we did our job”. Yes you did your job but my car is LATE didn’t arrive on time and I’m meeting your driver at a truck stop not even in front of my subdivision. The boss later said to contact the auto broker which I told him the auto broker informed me it’s up to the driver. JUST A BUNCH OF RUNAROUNDS. If this is how the company chooses to do business I will request to NEVER have this company pick up my vehicle and for others just to be CAUTIOUS and READ REVIEWS!