Melissa review for Transport Services

Review Description

I would not have my worst enemy use this company to transport their vehicle. Not only are they rude but they feed you a bunch of bs just to get your business. I dealt with Gary ext 236 who was very nice and helpful when it came to booking my pick up date and sending my deposit. After that day I have left a minimum of 3 voicemails which were never returned. My vehicle was supposed to be picked up 08/04/10 and I was to receive a courtesy call verifying the pick up time 08/03/10. Neither of those happened. I had to call this company numerous times before I finally got a response notifying me after my pickup date passed that the truck had broken down and they were searching for another truck. I understand things happen that are out of control but a little notice wouldve been nice. I never received a call back from this company so I continued to call the next day and finally got a return call stating that "it may be possible to have my car picked up Saturday Night" but my flight was leaving Saturday morning so that was not going to work. They then suggested that I leave my car in a parking lot with the keys in it and that I should trust that a driver would pick it up Saturday. That is the most ridiculous thing I have ever heard in my life. After getting the run around I told them to just cancel the pickup and send me a refund. They agreed and said it would be returned in 24-48 hours.. It has been 6 days and I still have not received my deposit nor have a received a response. WHAT A SHOCKER! This company is a scam and has horrific reviews all over the internet. This was partially my fault because I shouldve researched more but I got sucked in by Gary and Audi and now I'm out $350 and had to drive my vehicle across country last minute and miss 3 days of work because of these jerks. They should be shut down!!!!!!!!!!!!!