Allison review for Transport Services

Review Description

This company is TERRIBLE. They were so late on picking up the vehicle that it was actually outside of the guaranteed timeframe, however, after mulitple calls to multiple employees, they REFUSE to reimburse based on what I signed at the outset. They also guaranteed me that they do not broker their business, but they DID in fact broker to MORE THAN ONE other company. I was never quite sure exactly who was in possession of my car; what company, or what individual. The individuals that eventually dropped if off were unprofessional and made me very uncomfortable - did not appear to be employees of a business at all. This entire time, I was having to rent a vehicle and use temporary passes to enter base to get to my patients. They could reimburse this AT THE LEAST, but have refused to do anything at all after I have PROVED what they owe me based on all the paperwork that I saved and exact dates of times of all interactions with the company. I will continue to post reviews and advise all military members not to use this company until I am reimbursed - you are better off asking a kid on the street to drive your vehicle across country, as he would be just as professional, accountable, and easy to get in contact with as Transport Services has been.