Burl review for TransAuto Transport

Complete Review details by Burl
  • Posted By :   
  • Posted On :   
  • Posted From :   South Carolina
  • Review Title :   Stole my car!
  • Star Rating :   
  • Rating:   0 Out of 5
  • Quote or Order ID :   GBX133
  • Origin :   Michigan
  • Pickup :   Never
  • Destination :   North Carolina
  • Delivery :   Never
  • Honesty :   Poor
  • Knowlegeable :   Poor
  • Hold Times/Promptness :   Poor
  • Overall Customer Service :   Poor

Review Description

Original quote was for $650 and I signed a contract for an expedited pickup for $750. After two weeks, the 10 day contract period expired as they couldn't find a driver at that rate. Understandable, but I email and phone constantly to get my deposit of $175 back and get no response. I sign with another company and put a deposit down with them (Nation's Auto). Meanwhile, I get a Trans Auto mid manager on phone (Hesus) who simply refuses to listen to me tell him to send my deposit back and he insists he has a truck in area. I emphatically state 'no', 'give my money back' as I have signed with another company and don't 'trust' Trans Auto. That spites him, I guess, because he sends his truck anyway (!) and my seller loads my car up, thinking this is the company I've switched to (Nations Auto), but it's *not*, it's Trans Auto. Holy hell! Trans Auto has now effectively hi-jacked my car and then jacks my COD to $750! I'm being held hostage to the tune of near $1,000 from these gangsters. I am fortunately able to contac the driver as his company contact is on the pick-up form but Trans Auto completely ignores me. After I communicate to the driver's company what is going on, they decide to take my car back to Michigan after a couple of days pass, to the original pick up point. Transportreviews.com wouldn't post my review because Trans Auto keeps telling them I am not a customer! Classic. I never have gotten my deposit back and am fighting credit card battle over that. I also had to cancel my credit card number because I know they would have jacked me for the entire amount with no service provided. I eventually got to speak to a high level exec named Trudy but she allowed Hesus, the one responsible, to continue this criminal sham. Nations Auto was fantastic by the way, and returned my deposit. Contact Mike Koberstein at Nations Auto. He's great. Matchpoint Auto was the driver company who picked up the car but they were totally innocent. Matchpoint was also very good about communicating the location of my car. Dealing with Trans Auto has been a disaster and I truly cannot understand how they have not angered someone yet to the point of a multitude of customers and lawyers hunting them down and physically beating them to zombie-pulp for lying over and over and over and over and over. The games they play once you fall in their trap will take you to the limit and the insane non-logic they use will drive you batty, while they ignore their own promises, ignore their own policies and contracts and take your hard earned money for no service provided. Eventually, I chose to fly up and.. no, not beat them to zombie-pulp,.. but to get my new-used car myself. May the Lord be witness to my truth that these people are the worst of humanity. Lord God Yaweh repay these vomit for stealing my kids lunch money, and Hesus, you little snivling snit, the fires of hell are stoked for men like you. Trudy (self pronounced 'high level east coast exec'), you are a coward, no matter what year your BMW is, and Mr. Bullard (my salesman) you work for a very bad company - you're above this, so why don't you quit that mob before they put you in real harm's way. Nuff Said, not.

Total Review for TransAuto Transport  : 18      View All