Leon (Lee) Thomas review for Top Notch Auto Transport

Review Description

Regarding Transport Order # 8210-WY: As a longtime car collector, I have been having cars transported for about 20 years. My experience with Top Knotch Auto Shippers, USDOT #3251873, MC#1023572, has been the WORST! Their representative, Krystal, lied indicating that they have trucks and she dispatches, as she provided a “low ball” transport fee. She indicated that they could only accept a deposit through Zelle and not the traditional credit card companies that all reputable auto transport companies accept. After signing their agreement which provides for a return of the deposit if they have assigned a driver within 10 days they are to refund the deposit. During the intervening time period they were impossible to communicate with. They would not answer the phone or return messages. They would not respond to text messaging, and the emails I send “bounced back”. They did not provide any transport carrier. Of course, they did not return the deposit. The FMCSA Motor Carrier site indicates that their insurance is pending cancellation. I WOULD STRONGLY RECOMMEND AGAINST USING THIS COMPANY TO TRANSPORT ANY VEHICLES.