Erin Dahl review for The Car Carrier

Review Description

I used the Car Carrier to send my car from MD to CA because Mayflower (my moving company) recommended them. They were expensive at $1192, but I thought that because Mayflower recommended them it would be worth it. I have a less than 1 year old SMART car (no discount on the little car). My car was picked up the same day as my house items were picked up from Mayflower. The man who got my car said that it would arrive in 4 days, which was much shorter than the time my house items were set to arrive. The man said it would cost $100 to store my car, until we could pick it up. He also said that if he didn't take the car right then, we would charged for him coming out. I would have said good luck getting that money and gotten a new car transport service, but my husband was with the man and so off went my car. We arrived to pick up the car at a low end garage (not the place I'd expect my car to be for $1200 shipping). It was outside and covered in dust. I opened it and noticed a terrible smell. When I got inside, it smelled like homeless person had been living in it. I made a joke to my husband and started to drive home. While driving home, I noticed black spots on my tan interior. It looked like someone had been lying in my car and gotten boot marks all over it. Both seats and the doors were dirty. I arrived home in tears. I had just spend $1300 for my new car to arrive stinking and dirty. I realize the men who drove the car truck made it across country in 4 days, but what were they doing in my car to make it so smelly and get foot prints on the seats. FOR OVER $1OOO COULD THEY NOT AFFORD A TOWEL TO PUT ON THE SEAT? It's not been a month of me calling and trying to get a partial refund for the stains on seats that will not come out. The smell is gone, but it lingered for several days, which makes me wonder how long someone who hadn't showered in days was sitting in my new car. My car does not feel the same to me and I feel completely ripped off.