Jacob review for State By State Transporters

Review Description

I shipped my truck from Maryland to Texas. Miles with State-by-State assured me that my truck would be picked up within an agreed upon two day window. I would be fliying out the next morning and would not be able to meet with the driver if the pick up arrived late. I signed a contract for a $100 deposit and $750 COD. A total of $850. On the last day of the pickup I heard nothing from the driver or state-by-state. I contacted state-by-state and was given the drivers contact information and was told to call. When I reached the driver she informed me that she contacted state-by-state the day before to inform them that she would not be able to pick up my truck. I called State-by-state back and they guarranteed pickup on the following monday two days from the original pickup date. I understand things happen so I made arrangements for my truck to be picked up that following monday. My truck was not picked up until Wednesday evening. When the driver arrived in Texas he asked to collect $925 COD. $175 dollars more than what my contract was originally. Max Seymour told that me he would ask the regional manager, Lance James, to give me a call today. I have yet to hear from anyone at State-by-State. Better communication would be nice. I would not reccomend this broker for shipping a vehicle. There are many others I would take my chances with if I had to do it over again. Jacob